Text messages stating prescription available for pickup are frequently untrue resulting in wasted…read moretrip to the store.

Absoule slowest drive through ever. Rudest employees. They'll let someone sit at the window while…read morethere's 10cars behind just so they can filll a prescription "real quick" it's an absolute sh** show !!

I've never had such a horrible experience with a pharmacist before. I went to go refill my…read moreprescriptions, which I needed for that night. When I got there I gave him my information and let him know my original pharmacy was in California and that I just moved here and needed to transfer them. He told me I had an account under Rite Aid but there was nothing under my account and I didn't have the medications I was asking for. I told him that's impossible because I've been consistently going to Rite Aid every single month for 4 years for those exact medications. He wouldn't answer me, he wouldn't doublecheck for me, and when he wasn't ignoring me, he was telling me to leave and get my medication elsewhere and treated me as if I was trying to con him for medicine (despite the fact that my were NOT controlled substances of any kind). I tried showing him emails from my doctor and I also tried showing him text messages DIRECTLY FROM RITE AID telling me to press 1 to refill my prescription. Again, he ignored me. He did not listen to me, did not try to help me, and did not ask any further information to try and resolve this issue. I was extremely stressed out because my medication is life-saving and vital. Though the technician was not completely ignoring me, she was still not helpful. She kept saying "we believe you" in terms of me having a Rite Aid account, but then proceeded to tell me I've never gotten those meds before. Which is it? I let them know that it's illegal to withhold my medication from me for no viable reason. I also let them know that if I do not take my medication I will have severe side effects and will have withdrawal symptoms, and they didn't seem to care whatsoever. When I showed the technician my text messages DIRECTLY from Rite Aid about my prescription, she finally gave me the time of day. She told the pharmacist, who FINALLY asked me for the number of my home pharmacy in California, which he should have done in the first place. He called and they answered, and he found my account in under 2 minutes. He did not apologize and still ignored me, but he did fill my prescription. This honestly caused me so much distress that two days later I'm still shaken up about it. I wish I knew his name so I could report him to the Board of Pharmacy. I have a feeling the other review saying that the pharmacist told her she had no scripts on file had the same pharmacist I did, which is completely unacceptable as he's obviously doing this to other people. If I ever have to go back to this pharmacy (I hope to God I never have to) and I see that pharmacist there, I will be getting his name and reporting him along with a recording of our conversation as it was completely illegal and unethical on so many levels.

Literally the worst pharmacist I've ever had contact with. Two months in a row, with two…read moremedications. He tells me I have no scripts in my file...while I AM LOOKING AT THEM ON EPIC. They were clearly sent to the Brooklawn location, address and phone number. NOPE! Won't help me. Keeps going in circles that he needs an rx to order my medication. Mind you, I'm trying to be helpful calling days in advance to make sure it's on the shelf so I don't have to drive all over south jersey to get it refilled on the day I'm supposed to pick it up because this a$$ wants to tell me he's either out of it or I don't have an rx there. Long story short, I called West Deptford. They saw all my scripts. They were there and will be ready for me at that location. Brooklawn needs to take some notes and aim to be efficient like West Deptford Rite Aid.

Nice pharmacy. I'd like to visit every time pharmacy like this. Personal was kind for people.read more

This is a neighborhood hub. Friendly staff. Hope it's here for a long time. They give plenty of…read morecoupons and discounts and are well stocked compared to other cvs pharmacies ive been at. The staff is so cool and helpful.

the owner and pharmacist is very rude. I went back to CVS. I wouldn't go there no moreread more

Been in line over 20 minutes. I finally get to the window and the person walks away. UNREAL!!!!!!read more

I would leave zero stars if that option was available. The older lady cashier cannot hear. She…read morerefuses to use sign language or wear hearing aids and it is affecting her ability to do her job. The other employees have to pick up the slack. It's unfair to customers. CVS corporate is probably worried about being sued by this employee so nothing is done. It's been going on quite awhile and it's terrible customer service. Deaf people work and this lady is just stubborn. When I see her there, I avoid her. For what CVS charges consumers, it should not be this way!

Go here once, and you'll never go to a chain pharmacy again. I've been getting my prescritions…read morefilled here for several years.

Excellent pharmacy. Quick and easy. The senior pharmacist Yaesha is super helpful. I've been…read moregoing here 5+ years for several prescriptions.

The staff are always pleasant and helpful- pharmacy staff are helpful as well. My daughter has a…read morefew prescriptions that take CVS days to fill - I have on several occasions moved her scripts from CVS to Walgreens. I love coming here - it's always nice and clean - there are always helpful staff around.

"Rapid same day covid test" actually takes 2-3 days to process. Avoid if you need same day.read more

Went to register and my Rite Aid ID did not work. So the manager seemed tick, but had me sign up…read morefor a new card. My credit card did not swipe for whatever reason. Patricia the Manager (I have no idea whether her name was Patricia or even a Manager as she had no name tag) REFUSED to enter my Credit Card manually- there was no one in line. She told me that Rite Aids cannot enter a Credit Card manually. This is what happens when there is no supervision, and no name tags. She wins today, I usually go to the Wal-Greens. Last time I stop in at the Woodbury Rite Aid. I was wondering why it was empty. Before it moved it was busy, and had twice as many staff at leasr- it moved to a bigger store, and is now a real dive. Great- looked up and the "Manager Patricia" is ouside glaring at me puffing away on a cig. I did not see other cashiers in the store, or I would have asked. Wife is under the weather and was trying to pick up some cold meds- was just short a couple of bucks. Customers have gone in, and Patricia just stands in front of the store puffing away... glaring- better get a move on

For prescriptions: the customer service staff is of mixed quality. There's a really nice woman…read morethere, but many of the non - pharmacists are impatient or inept. It does have a drive in though. Mantua Rite Aid staff are nice and it's much quieter there so you get faster service.