I can't really say cause they're not doing any work for me. Needed full body paint and headlight…read morerepairs after gravel damage from a landscape company. When I reached out here, all I got was reply from Angela saying we don't do full body paint. Surprised me.

These people don't drag out the process of getting you ride straight. They always do top notch work…read moreand honest pricing. Hope you never need auto body work, but if so you will want to do business here. Thank you for great service, 2nd time customer. Customer for life.

Had my door panel upholstery and sunroof headliner repaired and overall I'm happy with the results…read more The headliner came out smooth with no sagging, and the panels were reattached well and look much better than before. The job was completed in about 4 hours like quoted, and the price felt fair for the amount of work done. Only reason I'm giving 4 stars instead of 5 is there are a couple small imperfections along the edges (looks like minor tooling marks). Nothing major, but noticeable up close. Overall still solid work and definitely worth it if you need upholstery repairs done.

Totally recommend! Very kind and straightforward professional. I'm very pleased with the quality of…read morework and my experience. My Jeep seats are over 15 years old and needed repair from wear and dryness. He quoted me for the work needed vice upselling. Made an appointment for the same week, and completed the work early. I will return for any other work needed. Thank you!

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

Auto repair & customization shop with friendly guys. Stopped in for an estimate on some work. Owner…read morewas really knowledgeable & cool. Would definitely recommend to anyone.

Outstanding service! Took my car for radio installation and they were finished in less than two…read morehours. They're also really nice and cool to talk to. Definitely going back for all my audio needs

Helped me out when I was in a rough situation with some quick work. Thank you very much.read more

If I could rate them "0" stars, I would. I took my Corvette there to swap out my OEM headlights for…read moreLEDs. They claim they were not the correct replacement headlights, which they are. Ask the clerk Natalie could I talk to the tech and she replied "customers can't talk to the techs." Then I asked to speak to manager. Leo (the manager) called me back a few minutes later and stated him and the tech would walk me out to explain what was going on in the morning. I went back the next morning my vehicle is already put back together and in line to be washed. I told Leo that I was was suppose to physically see what the issue was. He said your right, but they put it back together this morning. The so called master mechanic came out out and tried to explain what the issue was with installing the headlights and he was clueless. At this point, I was ready to leave with my vehicle. I did a walk around of the vehicle and the left headlight looks like it was kicked across the concrete face down. Leo said he knows it wasn't like that when I brought it there the previous morning. He would replace the headlight and make it right. I told him I would be back in a hour to pick up my vehicle. Came back and he said it was no charge for the labor for the work done. That does not replace the headlight. But at this point, I am ready to go. I start my car and check all of the lights: -my running lights do not work. -my fog lights do not work -and my left headlight is damaged After waiting hours for the techs to fix the issues and going back and forth with Leo, nothing is corrected. My vehicle is in worse condition than it was when I dropped it off. I highly recommend you to stay away from Serrano Paint & Body Shop

Great service not only did they paint my vehicle they also serviced suspension and oil change…read more Great service and fantastic experience!

I can't speak to the quality of work as my 1995 F-150 truck never made it to the paint booth after…read moresitting on their lot for almost 3 months! This was to be a self-pay job and not an insurance claim. ACCURATE DETAILS BELOW: Brought truck in for a full paint job estimate on March 29th 2023. Seeing as how the truck wasn't a collectors item or candidate for a full restoration, The owner Jeff recommended a "mid range" job which consisted of removing the bed of the truck , no glass removal, no door jamb paint and no interior bed paint as I was getting a spray in liner. He gave me a ballpark estimate for the job. I agreed and said "lets do it!". He stated that he wasn't taking new clients until May and asked his scheduler to put me down for May 1st 2023. I dropped my truck off as requested on May 1st. When I got there Jeff said it would be two weeks before he could start the job. I was disappointed but figured they were busy and that I would need to be patient and give them the benefit of the doubt. After three weeks passed (figuring I'd give him a bit more that the two-week timeline he put forth), and not having the use of my truck, I called and asked if he knew when he'd be able to start. He simply responded "No, sir". Not reassurance. No explanation. No Nothing. I began to get concerned because my truck was parked out in the front lot with expensive replacement parts locked in the cab and a brand new chrome bumper in the open bed of the truck. I was concerned things might get stolen even though they have a surveilled lot. I called and asked if they would be able to bring the new chrome bumper inside so that it was not sitting out in the elements and so that it wouldn't get stolen. The woman who answered my request was very kind and assured me the bumper would taken inside that day and that they would be glad to do it. I went to check on my truck the Sunday a few days after my request and the bumper was still sitting in the bed of the truck now water logged in its box. After politely reminding them again, the bumper was brought inside a few days later. Over a month had now past since I dropped off my truck. I didn't want to be a pest and constantly call, so I didn't. I was beginning to think they probably just forgot about me or that perhaps my job was not really a priority. Maybe not big enough of a job? Maybe too small of a job? I wouldn't know because there was zero communication on Paint Pro's end. I went into the shop one more time on June 15th. I went with carpet samples as I was wanting to color match so I could install carpet myself when job was done. Had a friendly short conversation with Jeff and even talked about getting pinstripping from a guy he uses. I thought MAYBE now he would talk about starting the job. No such luck. I contacted Jeff on June23rd via text to check in. Pleasant exchange. He showed me pics of some cool smaller projects he was working on as well as him stating he dealt with a lot of "fast cash" jobs. Powdercoating, insurance work, dealer work, city work, etc. I assume my truck was not a "fast cash" job, hence not a priority. My last encounter with Paint Pro's was on July 21st. I couldn't wait any longer after almost 3 months without the use of my truck. It was a Friday. The doors were locked and I thought they were closed. I called Jeffs number and he explained they were appt. only that day but he was at the shop. Told him I was waiting outside and needed to pick up my truck. He came through the shop, got my truck from out back, put the bumper back in the bed of the truck. We parted ways. No apology. No explanation. No Nothing. Truck hadn't been touched for 3 months aside to moving it from the front parking to the back secured parking. Jeff seems like he does great work and is a seemingly friendly guy, but my experience was very frustrating and disappointing.

I had an engine oil lite come on, I checked the oil quantity and is was low. I added oil but the…read morelite stayed on. I took the car to College Auto, they had the car and fixed it at no charge. Can it get any better than that...Good job. Thanks.

The little man behind the desk is unprofessional and rude. If you are having to call a business…read moremultiple times to get an answer to 1 single question, it becomes a problem. And then when you ask the question and trying to give detail on what's going on with the car but are being rushed off the phone, it's a problem. Had he took the time and listened to me the FIRST time I wouldnt have wasted 6 hours for an answer I never received. And dont you dare say a cuss word because then he'll go outside like he's a big man and get in the face of a senior citizen who had nothing to do with the interaction. Didn't say anything to me while I was sitting there with my window down. No, he wants to get aggressive to a senior citizen who was waiting by The little man behind the desk is unprofessional and rude. If you are having to call a business multiple times to get an answer to 1 single question, it becomes a problem. And then when you ask the question and trying to give detail on what's going on with the car but are being rushed off the phone, it's a problem. Had he took the time and listened to me the FIRST time I wouldnt have wasted 6 hours for an answer I never received. And dont you dare say a cuss word because then he'll go outside like he's a big man and get in the face of a senior citizen who had nothing to do with the interaction. Didn't say anything to me while I was sitting there with my window down. No, he wants to get aggressive to a senior citizen who was waiting by their because they gave me a ride. Definitely how you get repeat business. Little man wasn't

WILL NOT SHOP ANYWHERE ELSE. Honesty, quality, fair pricing…read more All jakd up has it all Unlike dealerships you know exactly what you getting at AJU Owner is top notch and keeps a high standard running this business.

Beware! This so-called mechanic will scam you lie to you and string you along unfortunately for us…read more14 months, he doesn't know what he's talking about nor what he's doing actually had us purchase parts that weren't even compatible for the engine. maybe if he spent less time in the back of his shop, he could get more work done in a timely manner... or maybe he's too focused on the babies sitting on the floor in the so-called office thats connected to the shop. He thought it would be easy to take advantage of my teenage son and did not like it when I stepped in and called him out for things.. unfortunately we were already thousands of dollars in debt to him so had to pretty much wait it out... at the end of the 14 months he refused to finish the job because I was calling him out on things and apparently he did not like it. Also, he likes to charge a couple hundred extra dollars to use your debit, not a credit card a debit card! This guy is a scammer! beware! Go somewhere else and thank me later!

This location will not only meet, but exceed expectations. We arrived upon opening and I believe…read moreevery team member greeted us as they were arriving for their day. I was checked in quickly, and the technician reviews our vehicle damage. Talk about expertise- he stated everything that he could see was wrong with the vehicle and gave me a preliminary estimate which turned out to be precisely what he stated! THAT is experience and knowledge! The work was not only done in a timely manner that was faster than I thought it would be, I received daily text messages advising me of the status and progress. If you want a good experience while you're undergoing repairs, do not look further than Caliber Collision.

Brought my Highlander here after it was backed into in a parking lot. While the damage may not…read moreseem like much, it was upsetting nonetheless. My insurance gave me a choice of body shops and I chose here. Junior gave me an estimate the day after I dropped it off with an expected completion date. After getting started they found a little more damage which meant I'd need a new bumper and of course that required it be painted. In total, I believe the work was completed in five days. In addition to making my car look brand new again they washed and vacuumed it before I picked it up. It looked great, inside and out. I highly recommend these guys if you have any unfortunate car collision needs. An additional bonus is you can pick up and drop off your rental car here if you use enterprise. So convenient and that too was a great experience.