I have been coming here for the last several years, but today they have lost a client. A few days ago I scheduled an appointment for 10 am today. Over the weekend I received a voicemail asking if I could push my appointment to 11AM. I called this morning to follow up, but they confirmed my appointment was scheduled for 10 AM and expressed confusion about who called me to change it to 11. We confirmed that my appointment would be 10AM. I then came in 15 mins early and was coldly greeted at the desk when I checked in. I took a seat and waited for my name to be called. I waited 15 mins past my scheduled appointment, and during my this time the stylist assigned to me took a client that walked in after me. She was notified that I was waiting twice. She never once came to speak to me to let me know how much longer to wait. I got up to speak to someone at the desk to cancel, but no one was working the desk. I walked out. I tried to then call the front desk and was placed on hold for 5 minutes. Clearly, this establishment has issues with friendliness and with double booking. I shouldn't run into this much trouble for a simple haircut. I won't come back. read more

As we all do, we've had many hairdressers throughout our lifetime; however, after numerous services ranging from haircuts to color "Lisa Thomas Salon" is truly a place to call home--permanently. From the warm welcome the moment you walk in, to the experienced and versatile stylists Tina, Elza, and Tatiaana, every visit is a wonderful experience. Their professionalism, talent, and attention to detail keep me coming back every time. Highly recommend to anyone looking for a salon that feels like family while delivering amazing results. read more

I'm obsessed with this salon and Karla! Karla is a true artist with a heart of gold!! Best salon you'll find! Love you guys! Jenn Ryan read more

Lisa Thomas Salon - Hair Salons Near Me - Ridgewood, New Jersey

My family has been going to Lisa Thomas Salon since I was a little girl, and they were absolutely outstanding on my wedding day. Three amazing stylists - Tina, Elza, and Victoria - took care of hair and makeup for our group, and everything was truly perfect from start to finish. They were fun, professional, and a wonderfully calming presence, making sure everyone felt beautiful and confident before they left. All of the makeup held up perfectly all night - even through many happy tears! I would recommend Lisa Thomas Salon ten times over to any bride looking for incredible service and beautiful work on their wedding day. read more

I went in a few weeks ago for a haircut and highlights with Monika. it was a transformative experience! haircut and color are perfect and Monika listened carefully to all my concerns. Five stars!! read more

Mary is a genius! I have short hair and it's been so challenging to find a skilled stylist who can cut short hair that looks feminine and chic. Mary is that stylist! She's amazing. I highly recommend her. You won'y be disappointed! read more

Tina has been doing my hair for years. It always looks great. Every time I leave she colors she cuts and goes phenomenal blowouts

From the moment you walk in, you're greeted by the friendliest staff who instantly make you feel comfortable and welcomed. The atmosphere is upbeat and inviting, and the entire team clearly loves what they do. Tina is an incredible stylist -- she truly listens, offers expert advice, and consistently delivers amazing results. My hair always looks and feels its best when I leave. Highly recommend this salon if you're looking for great vibes and even better hair! read more

In all my years living in Bergen county I have never once encountered such volatile and hostile "managers" or "owners" to run a business as I have experienced at Lisa Thomas Salon. The quality of work I had received from two of their stylists was nothing special either. In fact, the first time I got a blow out there I had to go home and REDO it because it was that awful. God forbid you speak up to anyone that works there about the dissatisfaction bc the "owner" or "manager" (I think they are mother/daughter) will yell and scream at you. It def appears that others have had very similar experiences. Shame on you. read more

Kristina (Tina) is a true master stylist who knows exactly how to make you feel comfortable, confident, and beautiful. She really listens to what you're looking for and brings your vision to life with skill and care. Not only is she incredibly talented, but she's also one of the most thoughtful and kind professionals I've ever met. She takes her time, checks in with you throughout the process, and makes every appointment feel special. The atmosphere at Lisa Thomas Salon is always welcoming, and Tina is a big part of that. If you're looking for someone who's skilled, friendly, and genuinely invested in her clients...Tina is the one! read more

Lisa, My last visit was a complete disaster. I booked for a partial hilite with Karla and asked her for pricing no less than 6 times during my visit, she would walk away or not respond when I asked. Finally when she is washing some foils out, she told me she charges starting at $140. Mind you, we were almost done with the servics. Once I sat in the chair to finish up, I asked again and said my price is $240 - just partial hiltes and two foils underneath. Additionally, while she was mixing my color, i asked which developer she used and she said 20 - my hair needs a 30 for anything to happen. I ended up being there for about 3 hours (for partial hilites) and my hair came out orange. On top of that. I told her i wanted natural hilites that are further apart- ABSOLUTELY NO BABY LITES. She basically bleached the entire top layer of my hair. My hair was a disaster after being there for a very long time. I will never set foot back in your salon and I will be telling all of my friends about this. PS, I had to do a root blend, lowlites and a dark/cool toner to fix the color. read more

I have been coming to this salon since I was a little girl. For a while I was going to a different salon but after a poor experience and insane prices I decided to go back to my roots (no pun intended) I met with Elza for partial highlights and a hair cut - I was stunned by her talent and ability to transform. Not only is she professionally talented but her personality actually made me want to stay in the salon chair longer! She is a joy to be around. I highly recommend this salon, the people inside are extremely hard working, knowledgeable and they truly want your hair to look perfect! read more

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I have been using this salon for many years. Stylists come and go. Lately, every stylist I have had, double and triple books. Not only do I wait up to 1/2 hour to start my hair, but I have had to wait to get hair cut and sometimes told that there was no time for a blow dry because their next client was waiting. Unacceptable. Lisa, you need to pay more attention to what goes on daily. read more

***Open Sundays*** I had a baptism and needed a blow out on a Sunday. A different salon recommended Lisa Thomas salon to me, told me they were great and open Sundays. I was able to secure an appointment with Monika and it was a great experience. Monika did a fantastic job on my blow out! She gave me so much volume! I looked and felt great! I recently had another event I needed a blow out for. I booked Monika again for a 9am appointment. I was early and so was she! She was ready and I was able to get out early so I wasn't late for my event. This time, Monika did some curls which really held the whole day. They are very professional and diverse in this salon. I enjoy coming here and HIGHLY recommend Monika! read more

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Classic bait and switch! quoted $35.00 for blow out. After service, no its $50.00. Have been coming here for some time, made appointment. Apparently new policy, price is based on length and thickness of hair. When I protested, that this change in policy should have been communicated, was told next time I come they will give me a conditioning treatment. Next time! No there will not be a next time. Unprofessional disrespectful treatment of a client will not be rewarded. read more

We arrived 14 mjn late today. I called to see if I could push the appointment out 4 hour before and they had no availability. I did call and say I'm running 10 min late they said no problem. When my husband arrived they did the haircut but no blowout. It's 50 degrees outside; to send my 6 year old with a wet head is not acceptable. The stylist we had, had a poor attitude and did not care. I loved the salon during my first visit, poor service this time. If the blowout couldn't be done at least dry her hair so she doesn't end up sick. $30 for a 13 min haircut and no blowout. Poor service and poor attitude. read more

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I was hesitant to leave a review, as I got my hair done more than a month ago but I figured it's worth letting people know what kind of result they should expect if they come to Lisa Thomas Salon. I came in to get money piece/balayage after my initial consultation with Russel. I really liked his work posted on his instagram account, so you can only imagine how disappointed I was with how my hair turned out. I felt like the amount of money I spent on this service ($300+$60 tip) wasn't justifiable because: 1. The balayage barely showed. 2. The parts that did show were done sloppy. I feel like Russel would have been able to catch his mistakes if he blowdried my entire hair (he only blowdried the money piece part to see how that turned out, which came out okay). Instead, he gave me attitude for not wanting to spend additional $35+ for a blowout on top of the $300 that I already spent on my hair. In fact, during the initial consultation, Russel mentioned that if he uses a lot of product, meaning that I would be spending more money, then he might include the blowout for free. How can I trust that? As a customer, how can I know what "a lot of product" is and how much of that product being used would call for a free blowout? I think that the stylist shouldn't have let me walk out of the salon with my hair still wet and sticky from the conditioner that wasn't rinsed off properly. Because of this, I didn't see the final result until I got home, and to be honest I was quite unhappy with what I got for the price I paid. With that being said, I hope that this review will motivate the salon to do better. read more

Lisa Thomas Salon - Hair Salons Near Me - Ridgewood, New Jersey

I came in looking to fix my hair after my current salon botched my layers. Elza took me in and was so sweet, very funny! She was very understanding about the fact that I was upset about how they hardly did anything and made it look 10x better. She really takes time in her work and makes you feel so welcome! I'm really anxious so being in salons is hard, but she made it such a great experience. read more

Elza did my men's cut, and everything turned out great. She did an amazing job blending and lining everything up. Very glad I was able to have her cut my hair read more

People are always shocked that I travel to Ridgewood, NJ from Manhattan to go to Lisa Thomas Salon. The answer is one word: Tina! Tina is a miracle worker. My hair has been transformed. Tina is a top level stylist, excelling at everything. Cut, color, Brazilian blow outs, you name it. Tina does it all. Flawlessly. On top of this, I don't think the salon could function without her! All the employees ask for her help and advice CONSTANTLY. How Tina manages to put out fires, juggle her clients, and handle every interruption and situation is nothing short of amazing. And, she does it calmly, with a smile. I almost hate to let anyone discover my secret weapon, because I'm afraid Tina will always be booked! Did I mention Tina's incredibly kind treatment of my elderly, sick mother? Honestly, I know Tina sounds too good to be true, but my review is not even slightly exaggerated. Make an appointment with Tina today. I guarantee you will be thrilled with the results! read more

I've been going to Lisa Thomas salon for 20 years (since they opened)! I've had many services here throughout the years - regular haircuts, glazes, coloring, prom hair/makeup, bridal glam, wedding guest - pretty much everything in the book - and I have always left feeling like my best self. I regularly see Tina and she is the absolute best and so talented with everything she does. The owner, Lisa, is also amazing. All the staff are so friendly and helpful. Great experiences all around. HIGHLY recommend! read more

I had the worse haircut by Elsa I showed her a photo and my haircut was nothing like the photo, she cut my back layer so short and my whole was all uneven she doesn't check her work. I called and complain and the manager Lisa said she would fix it she made it worse she gave me a free hair cut for my next appointment she is just as bad as Elsa I will never go back to this salon. read more

Horrible color job by Jessica. Asked for my light brown roots in ash brown all over head. I came out with yellow orange hair. She redid it to a horrible dark brown. Manager insisted I had to pay. She redid it to a dark/ted brown. Had to pay and never going back there. I left in tears. read more

If you have blonde hair go to John Frank! I just moved to the area and was looking for someone who specialized in blonde hair, after much research I found John. My blonde hair has never looked better, will be going back! Thanks John! read more

Lisa Thomas Salon - Hair Salons Near Me - Ridgewood, New Jersey

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Nanuet plaza. Been with Candace when she was in New City.Now I go to Nanuet Candace is great knows what to do with my hair great cut but I easy going.Thanks Candace. read more

They pretty much killed my hair. Which will now take months to correct. The color was okay but my hair is completely damaged.

Horrible experience ... Can't operate on time ... always late for appointments ... and witnessed the owner/manager call customer a "nasty b*tch". Won't ever be back. Read all of the other 1 star reviews ... as well as her response to the reviews ... she is showing you who she is in text ... believe her! Updated response following false and slanderous claims by the owner related to this experience: The owner's comments below are a misleading and slanderous account of today's events. I did not make any condescending remarks, insult the staff, or cause a scene. My only communication was with the owner herself, and I addressed my concern about waiting over 20 minutes for my appointment in a firm, professional manner. Instead of an apology or an update on the delay, she responded with hostility, including aggressive language and profanity, and refused a refund for my prepaid blowout package, though I was ultimately offered a partial refund after insisting. While the owner claims to offer complimentary services for delays, I was never offered one--only met with disrespect and a lack of accountability. Her receptionist, on the other hand, demonstrated professionalism, recognizing my wait time and treating me courteously, which highlights the owner's lack of similar customer service skills. For anyone considering this salon, be aware of the owner's pattern of hostile behavior and disregard for appointment times. It's unfortunate that any constructive feedback is met with verbal aggression rather than a commitment to improving customer experience. read more

Victoria was very focused and did a great job. The salon was clean and pretty full. There are some weird yelp reviews here so i wanted to try and see it for myself. Lisa thomas salon deserves better reviews tbh. I wouldnt pay attention to the slanders here. read more

First time going here & I absolutely love this salon. Monika did an amazing job with my balayage, she took the time to listen to me and what I wanted. She blended it perfectly to the blonde highlights I had before, my hair has never looked this good! They also gave me a little welcome package with a brochure for the salon, a referral card to get $ off, and a pen. I had a great time & will definitely be going back. read more

Lisa Thomas Salon - After!! - Hair Salons Near Me - Ridgewood, New Jersey

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I've been going to Monika for a few years for highlights/hair cut and she's wonderful -- highly recommend!! Monika always gives me the perfect blonde color and knows exactly what I'm looking for. She also is so sweet, personable, and wants to make sure you're happy with her results! This is her Instagram : Monikashairstateofmind_ , I've been to several hair stylists in Bergen County and she's the best (I wish I found her sooner!!) read more

Lisa Thomas Salon - Full Highlights with Monika - Hair Salons Near Me - Ridgewood, New Jersey

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love love love this place. elsa is the best and is so fun to talk to. she did a PERFECT blowout in limited time. thank you for this great experience will be coming back!!! read more

Just moved to the area and was looking for a new salon to call home. Victoria, Monika and Adonna were amazing. Victoria got my orange-prone hair to a cool, ashy but still bright brunette. She really explained every step that she was doing and made sure my concerns were addressed. Glad to have found a new spot!! read more

Very petty salon run by very unprofessional women. The salon atmosphere is very cold. No one is friendly. It seems the owner is constantly watching over stylist. They all seem miserable. I would never return. After I saw the woman leave a review about how badly she was treated I decided to leave a review. I visited last year and wasn't going to leave a negative review as I felt bad but I think it's only fair to others to be honest on my experience. Do research. Plenty of reputable places to visit instead read more

I got my hair cut by Monika today, and I had a great experience! The salon was spacious and nicely decorated. When I arrived, one of the stylists took me to get my hair washed (they double shampooed my hair, which I appreciated). I asked for long layers and face framing (and brought a reference photo), and my stylist gave me exactly what I wanted. The price was also very affordable and they even have coupons and Groupons available! I will definitely be coming back in the future. read more

Their website doesn't reflect a $25 cancellation fee for an appt but they reminded me of their $25 cancellation fee cause I had to cancel today's appt because of a medical emergency due to cancer. When I spoke to the Manager she was rude and unprofessional rather than trying to diffuse the unpleasant situation. I have been a customer for over a year but will no longer use them and tell the person who referred me why I am dropping them. REPLY TO SALON OWNER The salon owner's reply contained too many inaccuracies to address. I know what I was told by the receptionist and how poorly I was treated when I called back and spoke to the owner. read more

Always have a great dye and blow here no matter who does my hair Efficient and good read more

Having lived in Orange County, Los Angeles, and Dallas, I'm pretty particular on who I trust to do my hair. I recently moved to NYC Metro and was searching for "the one." I absolutely recommend Lisa Thomas Salon especially if you're looking to get a Brazilian Blowout, Full Color/Balayage, and Cut. MONIKA is AMAZING! She is an extremely skilled master stylist and you will LOVE your hair. She is an artist, truly listens to your vision, and takes her time fixing every detail of your hair until it's perfect! You will not regret booking your services with Monika, it's worth every penny and I will definitely be coming back regularly to see her! read more

Lisa Thomas Salon - MONIKA, you are AMAZING! Thank You 3 - Hair Salons Near Me - Ridgewood, New Jersey

Honestly the best salon in Bergen county by far. Talented stylists, the kindest staff, and unwavering service. Monika is my stylist but I see all of them hard at work and they're all wonderful. read more

By far the most talented stylist is at Lisa Thomas Salon. I have a lot of hair and she's kept the color perfect in every season, and adjusted over the decade plus I've gone to her! Tina knows long hair, color and how to frame your own face. read more

Lisa Thomas Salon - Color by Tina - Hair Salons Near Me - Ridgewood, New Jersey

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In response to sylvia g response and the owners response as well I was there also in June 20 2023 and the lady was harshly treated . She was attacked by the owner and told to get out only for asking why the color didn't match. The girl is the one who called the police not the receptionist when they were screaming at her to leave with the dye in her hair . I have never seen anything like this and I won't be returning and recommend every one to research carefully before they go! The girl was crying in the salon asking them to at least rinse her hair ! I feel So sorry for her read more