Visited because I had a pin in my metal band wear out and they were friendly and fixed the watch on…read morethe spot. Would come back if I had a watch repair need!

Always a quick and accurate re ppl air or adjustment. Good prices. Closed on weekends tho'.read more

I have not done business with them since we purchased a pair of diamond earrings. They put out a…read moreset of earrings to purchase and went to the back to package. When I got home one of the earrings was cloudy and didn't match. When I came back to the store to calmly talk about not matching, the owner called the cops on me to have me leave and took my money and my earrings. After 2 weeks of no earrings and no refund they final gave me a matching earring. Never do business with these people. I will always remember how badly they treated us and hope you don't make the same mistake.

Terrible place to do business, the smoker had nothing but lies, he'll say it was raining so he…read moresmoked illegally outside. He'll say he told me to take my 200 and leave ha all he said was we ain't selling anything after I switched from 3 items valued at 1800$ to one item cuz he chose to smoke all blow it in my face. Sad place to do business, don't want my kind? Okay I'll let everyone know including my mill+ tiktokers.... beware of shady businesses who treat customers like poop when they need us for their small biz to succeed ha embarrassing to say the least. Never leave a customer outside, get a bigger store or something.

Racist! Went in this store with my husband to look at rings. Two caucasian couples came in after us…read moreand was served while the staff actively ignored us. I'm not naive enough to think that there isn't racism in the world, but when a business actively ignores African American patrons, that's a different story.

A recently went into Rick Davis Golden diamonds. I have not been there in a while because the last…read moretime I was there I brought in some gold and I didn't think the price was fair so I took it to another jeweler. Was right the other jewelry gave me more for my gold. I recently returned to sell a ring and he would not even look up at me much less look at my ring. The only thing he said to me was I would not be interested. Advise people if they want to get good customer service and get a fair price on things and treated well to go to some other jewel.I use Wrights Jeweler's.

Absolutely the friendliest and fair jewelers in the Chattanooga area!…read moreIn the 18 years that we've lived in the area we have purchased a few items and will shop there for any and all jewelry purchases in the future!!

This location in downtown Chattanooga is not worth a wooden nickel. Took my watch there for…read morerepairs, the ladies working were unfriendly, unsmiling and made no effort to welcome me with any enthusiasm whatsoever. They had my watch for at least two months. I received one voice message from the repair man at their original location stating they received the wrong parts and had to reorder. I called the ladies back several times, they said they would call back when it was finished and never did. I stopped in 3 times before actually getting my watch back, with a crown that was not the same as the original damaged one. No one told me this was happening until I showed up one last time looking for it. The part could not be matched apparently, which is something I would have liked to know before it was installed. For the pleasure of being watchless, ill advised and informed, I was charged $80. Which the indifferent lady pointed out to me was a deal that didn't include labor. Terrible service, do not go here for anything! I've heard the Georgia store is much better, but this place is worthless.

5 stars! Terrific service, selection and quality. I recently took in several pendants to compare,…read moreshopping for new chains. Ms. Bre Ow truly educated me on what could work, what wouldn't, and importantly--why. She shared patience and extra time to try different clasps that would allow an easier grasp. As a delightful bonus, Ms. Ow wore an elegant combination of jewelry. It is always a pleasure to work with someone who is so knowledgable. Please share our thanks with Bre and your entire team!

Bre is a gem (pun intended)! I walked in uncertain about…read moremammo's stash of old stock gems in weird shapes and walked out knowing that the custom pieces we were creating would be the greatest gift I can give back to mammo! She also didn't blink at the request to repair/restore some pieces from the Middle East that had broken due to wear AND was able to help me salvage earrings my father brought back after a tour overseas that were cast in silver. My metal allergies have prevented me ever being able to wear them! She was able to send them off for recasting in a metal I've had no allergies to! She is recasting my morganite earrings that had previously had posts welded to the earring baskets causing me to develop severe contact dermatitis. You want the summary: Bre is your girl for all things custom. Bre is your hype squad, dump the gems and piece it together girl! Bre is a once in a lifetime find in a jeweler's store and I am so thankful I walked into THIS Osborne's!

Quick and easy links removal. Took less than 15 minutes and he adjusted to a few different…read morepositions until it was perfect.

Great experience. They just moved to a new location. Nice waiting area while Shan worked on…read morereplacing our watch batteries. Check them out at their new location. 2820 Peachtree Industrial Blvd Duluth, GA 30097 United States

Driving from Charlotte to ATL. Had a random hunch to resize a family heirloom ring and find a very…read morespecific gold chain. I mean freaking wow. Isa, Ezra and Chris made that the most pleasant experience I've ever had in a jewelry store. Strong Chrisitan faith. Great vibes. Just a superb experience. Best I've ever had. God bless and thank you all to the Guven family!!!

Love love love this jeweler. Family owned, Christian family. They are service oriented and truly…read morebecome like family. Have purchase many items from this jeweler from diamonds to watches. Chris and family are so helpful, they have great designs and will make and design your jewelry. I feel like when you find a good jeweler you keep coming back.