2026-08-30: addendum/edit: They have stated privately (and…read moreperhaps publicly, I don't know) that they now have non-Phoenix-based redundancy in place. While I am waiting to see if this dramatically improves their uptime over the next few months, here are a couple of suggestions and thoughts: - if bluespan wants to continue publishing a "network uptime" claim on their web page, I request that they say over how many trailing days they are calculating this, and clarify if it includes local area outages. - there have I think been a couple more minor outages at my house since the mid-August big outage. 2026-08-17 They had another big system-wide outage for about 12+ hours (my estimation based on when I first noticed the outage) last week. And in my area, there was a briefer outage a few weeks ago. All-in-all, they have not responded properly to the other two big system-wide day-long type outages we had already this year. My definition of "properly" would be that they build in redundancy to their system, so that their service will continue uninterrupted even when their Phoenix supplier breaks down. At this point I have to question the truth of the "99.9% uptime" they are claiming on their landing page. They continue to do certain things very well (call quality on my voip system is good for example aside from the outages, and the technical support agents I've spoken with have been generally helpful on various matters). I really should lower them to about 2.3 stars (rounded down to 2 stars) for the last 8 months, and then raise them back up to 3 or 4 when they announce that redundancy is in place and has been properly tested so that, in theory, these outages will become much more rare. But they seem to say they have actually been working hard for a long time now to install redundancy via New Mexico, and they seem to believe it is just around the corner. I'll give them a week or two more to finalize on this, one way or the other.

Service goes out fairly regularly, and is out for a long time. No customer communication when that…read morehappens.

I had been a customer for more than six years and what I received was adequate for my needs. Then…read moremy wifi kept loosing connection, outages, and being a real struggle just for real basic use. I heard they were making upgrades and had seen several trucks in area. I called to try and resolve my issues. Three transfers to different people with basically no answers other than being told not to cancel it was all me. No better service available in my area. Really? Now I am looking for another company as my connection is even worse since I called for help.

Less than 1 star... no service for months... they schedule the repair then nothing and the…read morerescheduled... then repeat.. This has been going on since april 2026

Absolutely horrible customer service! If you have ANY options for cable tv that doesn't require a…read moredish, I strongly urge you not to use this cable provider. They SUCK!

I have been a dish customer for 25 years and now they want to raise me to a ridiculous price. All…read morethey do is push products and now for the first time I am pissed and may leave dish at the end of my billing cycle. I even lowered my package years ago which I shouldn't have to do. New customers pay far less for a two year locked price and zero for joeys. This isn't right at all. One star dish and I will be reviewing everywhere. It takes a lot for me to do this type of work.

Constant outages and when we call there is am irritating AI and no possibility to connect with a…read morehuman. I want my money back and shouldn't ne forced by my apartment to pay for horrible internet.

Overview Reviews…read moreServices Products Reviews All internet service2 Sort by Most relevant Newest Highest Lowest Angela 6 reviews Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way. Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way - feedback on my purchase of Starlink Satellite & Security system. Pricing - very reasonable. Customer Service - outstanding I am doubly pleased to have located a Tucson small business and highly recommend.

Desert Leaf loves working with Login! We have used Login for all our communication needs for most…read moreof our 39 years in business and they have always come thru immediately for us each and every time we reach out to them. They do a great job!

Great company to work with! Always takes care of our needs in a timely manner. Amazing customer…read moreservice, especially Serena and all the on call technicians. Would definitely recommend.

My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a…read moremy home the next day. Excellent customoer service. I hilghly recommend.

From my first order conversation with Tracey to the install day with Eric... the experience with…read morethis company has been exceptional. We live in a rural area where Internet connectivity is pretty sketchy, but now we're killin' it! Highly recommended.

Drove 2 hours to resolve a phone issue , Jaylan was so kind and efficient. Would recommend seeing…read moreher for mobile needs!

I do not recommend Xfinity for your mobile or your internet! We are being billed almost 400 a…read moremonth and neither work! Our phones hang up on this own in mid conversation and they keep telling us we will get a credit and we never get it! Same goes for the WiFi! We can't watch tv or play a game and we have the highest plan they offer!!! Do not recommend at all

Our experience with A1 was very good. Danny our service tech was timely , pleasant, knowledgeable…read moreand focused on doing exactly what we needed to have completed. The work was exceptionally well done and completed in a minimum amount of time. Having a background in teaching technology education, I will attest to the quality of the work. It was better than most of the service provided by local telecom vendors. We will be using A1 for our additional service needs.

I Can't Get Them To Finish The Job!…read more Joel came as scheduled and did the work but left the coaxial cable he repaired exposed to the elements and leaving an unsightly appearance. I sent him a number of texts and one with a photo showing what is left to be done (put it back like he found it) and he gave me a time he would come back but he was a no call/no show. I reached out to a field manager who sounded like I startled by calling him as he was out of breath and discombobulated and struggled to get his bearings to ask for my address. We hung up and from Sunday (the service date) to Thursday They have yet to call me with any information or service! I hope you get better than I'm getting from them. Good luck!

Great friendly customer service. Very helpful to seniors…read more I needed a new modem for some reason and they gave me a new one to replace the original one. I managed to install it myself.

Trying to return internet and tv equipment that had been rented by my mother's late husband who had…read morerecently died. Arrogant employee refused to accept them because I was not the deceased person who rented them. I returned the equipment to the rest home as they said they had originally called xfinity to pick them up. Xfinity seems to think refusing return of their equipment is a smart move. They watched the equipment leave while all sources of payment have been cancelled and renter is deceased. Make it make sense ...... Resthome staff all said they had terrible treatment by xfinity.