Bluespan has failed on multiple levels today. Ok hardware failures happen and I've been mostly…read moresympathetic to them. But that is mainly because I could call and get a human being on the line to give me a summary of the issue and the estimated down time. People can PLAN when they have information. In this day of information/communication, there is no excuse not give info for people to plan around. This info could easily be placed on the automated answering service or website and updated often there. Instead I had to dig around using my phone and eventually found some info here. I understand that the issue today is widespread, but today's communication is hard to excuse.

Average service and poor customer service. For example, they had an outage that lasted about 24…read morehours. The customer service number was out of service, and the other one only offered a recorded message and no ability to leave a message. They still haven't responded to my email or text messages. During the lengthy outage, no communication with customers. I don't recommend Bluespan and will look for alternatives for myself

Terrible customer service. I work from home and my internet has been out for almost two full days…read more It went out on a Saturday, so I still haven't been able to get a person on the phone to explain the problem or provide an ETA, beyond the automated message. When I called back after the repair window closed and my internet was still down, I was urged to switch to text for better service. After doing so, the person who answered my text ghosted me for 5 hours, until I messaged that I wanted to cancel my service. I've been a customer for 10 year, but after this, I won't be anymore. Update: I finally got a human on the phone 36 hours after the outage, and was told she would not be able to provide me with any information and would have to send me to the repair team. I was transferred and told it was an hour and a half wait. I hung up, called back and told the next agent I wanted to cancel my service. He immediately provided me with details about the outage and was apologetic, but didn't try to stop me from canceling or offer me any real incentive to stay. Unbelievable that this company continues to operate.

They are scam artists. They confuse you with bombardment of texts and emails when you have the…read moretech coming to install. I got it installed and it wasn't working. I called and they put in an order repair to come check the problem. They bombarded me with texts and emails to confirm my appointment. They threw in a confirmation for wire protection as well which I didn't notice. Be very careful with them. Corporate greed is rampant and they will do anything. And they make you listen to a recording instead of telling you in person what you are agreeing too. DON'T AGREE TO ANYTHING ON EMAIL OR TEXTS. Too long winded and technically and legally worded that you don't know what you are agreeing to.

Absolutely horrible customer service! If you have ANY options for cable tv that doesn't require a…read moredish, I strongly urge you not to use this cable provider. They SUCK!

I have been a dish customer for 25 years and now they want to raise me to a ridiculous price. All…read morethey do is push products and now for the first time I am pissed and may leave dish at the end of my billing cycle. I even lowered my package years ago which I shouldn't have to do. New customers pay far less for a two year locked price and zero for joeys. This isn't right at all. One star dish and I will be reviewing everywhere. It takes a lot for me to do this type of work.

Desert Leaf loves working with Login! We have used Login for all our communication needs for most…read moreof our 39 years in business and they have always come thru immediately for us each and every time we reach out to them. They do a great job!

Great company to work with! Always takes care of our needs in a timely manner. Amazing customer…read moreservice, especially Serena and all the on call technicians. Would definitely recommend.

My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a…read moremy home the next day. Excellent customoer service. I hilghly recommend.

From my first order conversation with Tracey to the install day with Eric... the experience with…read morethis company has been exceptional. We live in a rural area where Internet connectivity is pretty sketchy, but now we're killin' it! Highly recommended.

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

They lack customer service skills! I have been dealing with getting a line off my account for 5…read moremonths and each time they say I'll have a credit and it has been removed! Every month the charge is still there! They rape their customers and can never admit they are at fault! Go somewhere else this company is horrible!

Our experience with A1 was very good. Danny our service tech was timely , pleasant, knowledgeable…read moreand focused on doing exactly what we needed to have completed. The work was exceptionally well done and completed in a minimum amount of time. Having a background in teaching technology education, I will attest to the quality of the work. It was better than most of the service provided by local telecom vendors. We will be using A1 for our additional service needs.

I Can't Get Them To Finish The Job!…read more Joel came as scheduled and did the work but left the coaxial cable he repaired exposed to the elements and leaving an unsightly appearance. I sent him a number of texts and one with a photo showing what is left to be done (put it back like he found it) and he gave me a time he would come back but he was a no call/no show. I reached out to a field manager who sounded like I startled by calling him as he was out of breath and discombobulated and struggled to get his bearings to ask for my address. We hung up and from Sunday (the service date) to Thursday They have yet to call me with any information or service! I hope you get better than I'm getting from them. Good luck!

Well nine months later with the new router. Speed has…read moreimproved to 350 Mbps, measured on my phone app. The buffering has gone away and I keep both tv at half storage capacity. I think this has worked out well. I do not have the Xfinity line up but they just added the peacock app for free. So, a plus

I have a big bundle of service. Pay dearly for it. The past month, they have stopped providing…read moreABC. The local station, KGUN, has the biggest reporting team and the best newscast. David Muir is the most watched national news. Unavailable. NFL draft. Unavailable. Upcoming Super Bowl, will that be unavailable as well? The news is what an old guy like me values, and they just quit carrying ABC. They say they want to avoid a price hike...like they don't mind being high priced? Give me a break. They don't offer any refund to those of us paying for a service we are not getting. Consider this before doing business with them. To protect their executive salaries they will deprive customers. It is not customer protection. It is stealing money from customers not getting the service so they can justify their bonuses. Corporate greed is getting harder and harder to take.

STAY AWAY! This company has zero integrity and they are thieves. We paid them 1200$ for internet…read moreservice at our son's house and they stole our money! They continually strung us a long until they finally said they couldn't provide service to his home and would be sending us a refund check. Weeks, months went by I talked with owner Mike saying it was on its way. It never came. I finally threatened legal action and they completely stopped replying to me. They will also charge your card multiple times a month illegally. Please save yourself the headache. I will be taking them court as last attempt to retrieve the money they stole!

I've been with Litewave for 16 months now, not really by choice. My area is severely limited in…read moreoptions for internet providers. We signed up before 5G internet was available from Verizon or T-Mobile. I really tried to give these guys a chance. They're local, and small, and really have been trying to keep up with demand. The main problem is that I have been severely over-charged. Sometimes charging me three times in the same month. I brought the issue to the CEO almost 2 months ago, and was still charged 4 times. They said they would apply credits to the months ahead, but that hasn't happened. I'd say they have overcharged me by about $1,200 so far. Also, there is no online account, or anywhere I can change my billing information. I don't even know how to take my credit card information out of their system to avoid getting charged more. It's like everything has to be done by email. The installation process also had a bunch of delays, which was frustrating, but I gave them the benefit of the doubt, being such a small company. I mean, the CEO is out there putting radios on rooftops and drilling holes himself. All in all, I am just really disappointed. I tend to err on the side of trusting people, and giving them the benefit of the doubt. I just don't think anyone else should be giving Litewave that.

If we could give more than 5 stars we would. We had a very difficult tv mounting install done…read moreperfectly. Misael was very patient and precise when dealing with many challenges that came with hanging our outdoor tv. He was meticulous with concealing our cords so that it would look neat and clean. He came out early on a Sunday all the way to Patagonia. And spent several (7 to be exact) hours making sure the job was done correctly. We are so impressed with the work that was done and can not recommend Misael and his company more.

Greatest of all time with TV mounting! I will never go anywhere else for such services. From the…read moreinitial contact to the final steps of the project, they went above and beyond.