Working at Apex is a rewarding experience where I feel not only team support but also truly…read moreappreciated. I feel I am a valuable member of the team which helps me to feel motivated working at Apex.

***Shirley Tao, who is a Healthcare Recruiter for Apex, exhibited disrespectful, inconsiderate,…read moredeflective, and other unprofessional conduct and behavior, and a lack of transparency regarding pertinent information related to an application I had submitted, for which I have now withdrawn my interest and application for the position previously applied for. *** I applied for an HHA position I found on Indeed that APEX had posted. Not long after I submitted, I received communication from Shirley and spent the end of last week running around to get diagnostic testing redone, etc. At no point did Shirley or the Indeed posting indicate "the facility has been known to be slow on interviews it does take them a few days to review" it wasn't until I withdrew my application via email that this information came to light if this was not bad enough, she had the audacity to tell me in the same email response she states " I did not hear from them an interview confirmation so I did not say anything" makes the entire interaction even worse and reinforces my point about a lack of transparency, consideration, and respect, which reflects very badly on her character and, subsequently, Apex. Sending a quick update, such as "Hey so-and-so" or whatever greeting you choose, followed by "I've submitted all your information to the facility. Once I receive an update regarding an interview date, I will let you know," or something along those lines, shows you respect the applicant and their time. Choosing not to say anything, as she did, and making that admission (which I would have kept to myself) indicates a basic lack of respect for the prospective applicant. There is a stark difference between miscommunication and non-communication, and it is apparent that she does not know the difference. In this case, this was non-communication on her part, but she says, "it was miscommunication," and, more importantly, there was a lack of transparency from the very beginning. She deflected, blaming the facility and/or me for her lack of candor/professionalism, when it was her/Apex responsibility to be transparent, which would have allowed me and other applicants who value their time to make an informed decision, but Shirley prevented that. When a person hides important facts and prevents you from making a smart choice about a job, it is called job scamming, fraud by omission, or deceptive recruitment. That is what Shirley did by preventing me, and potentially other prospective applicants, from making an informed decision. I have chosen to post these interactions as a matter of public interest and to warn others about potential interactions they may have when dealing with Shirley Tao. Some may ask why I gave it 2 stars if the interaction was this bad. The reason for the 2 stars is that A. Mahamed from H.R., whom I spoke to on the phone about this matter, was very pleasant to deal with and showed compassion, understanding, and a legitimate desire to resolve this matter. But I can't stay silent and not make others aware of these interactions with Shirley, because then I am complicit and a hypocrite for discussing issues of transparency and then not being transparent myself.

don't hire this agency, please, i'm trying to help you. They are the worst. They call telling you…read moreno aides are available and its tough luck for you. The standard line is they're working on it, on finding an aide. That's code for let me get off this phone, I'm pacifying you, i'm feeding you BS there is no aide coming.Especially weekends, prima donna aides I'm told don't want to work weekends, specifically and especially sundays. newsflash South shore people really do need care you are expected to give-sundays as well!

This is the worst agency I've ever worked for. Anytime you have a problem or question and decide to…read morecall them you either get sent to voicemail or they don't respond back to you for weeks. There's always an issue with my paychecks and never an explanation. Would never work for them again.

I am a former NYC and New York State employee, so I understand what the challenges public employees…read more(and vendors/service providers) face on a day to day basis. I'll keep it simple. My son was approved for a range of early intervention services. A service "coordinator" from Therapists 2 Go was in charge of his case. Despite a general lack of professionalism and responsiveness (good luck getting someone on the phone!) - we diligently completed a mountain of paperwork, coordinator various in-home evaluations, and participated in various calls. He is now five months old and we haven't received any services. In fact, we received an email this week saying our case is being transferred to a different provider. No other explanation as to why or what happens next (just a sloppy email with typos). I am filing a formal complaint with New York State - an organization like this should not be receiving precious resources for this type of crucial programming. What's more, I can't imagine what it would be like for someone trying to navigate this system with less time and less resources

From the owner: NYS Approved Early Intervention Provider Agency…read more Therapists 2 Go provides Initial/Ongoing Service Coordination, Occupational Therapy, Physical Therapy, Speech Therapy & Special instruction home based therapy & services for children Birth- 3 years of age..

Great care and a great team looking after you. Everything about this company is world class.read more

horrible! Their aids are not trained and do not care and out right rude. Have gone through 3 aids…read morein 2 weeks. Changing to another agency asap.

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

We only needed them a couple times during our stay but we will definitely use them for any future…read moretrips to the city. We were traveling to New York on vacation and wanted to know if there was a company that could care for my mother who needs help sometimes getting in and out of the shower. We spoke to the HR department (Julissa) who was very kind and transferred me to the administrator (Lenna) who reassured us that they would be able to do this as long as we set things up before we came so that a caretaker & nurse could meet us there. We requested only female aides as my mother would not be comfortable with a male aide assisting her with the private matter of showering; the women who assisted my mother were very caring and gentle with her. She was very comfortable with them and enjoyed their good humor. I was impressed with the knowledge and understanding of this kind of situation. Thank you! A+

My son had a severe spinal cord injury and was given 24/7 RN care. This company was paid for…read moreRNcare and sent LPNs. The LPNs rarely showed up on time and sometimes didn't show at all. On top of this household items started to go missing. I refused to let them into my home. I have chosen another company and have had no problems I highly recommend not using this company.

stay far away from this place. the aids like marta are lazy and just plain stupid,and they can…read morebarely speak english. they spend 95% of the day on there cell phones,and constantly complain about anything and every thing. the office staff are just as stupid as the aids,so in my opinion this place is just horrible,if i could give zero stars i would....

From the owner: Able Health Care Service provides high quality care at home…read more Able Health Care is a provider of care in the home, in New York, Long island and Westchester, including Home Health Aides, Personal Care Aides, Registered Nurses, and Therapists. We offer a quality service of tailored home health care visits from 30 minutes to full live-in support.