hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour

Friendly people that truly know there profession..They always smile when Zi enter and it makes me…read morefeel good...

We live in Michigan, and my wife Bianca's cousin is a resident of the St. Vincent De Paul Nursing…read moreHome. Whenever a loved one is in need of nursing home care, it is a stressful event not only for the person but for the family members who have heard all sorts of horror stories about such situations. This is especially true when family, such as us, are at a great distance, and when bouts of confusion arise in the person under care that make it difficult for us to truly determine whether their care is of the highest quality. We are writing this review to share our boundless joy at the experience Bianca had when she travelled to NYC to visit her cousin at St. Vincent De Paul Home. What an amazing, caring, loving, clean, happy, and professional environment she found!!! The staff truly follows Christian values in patience, care, and abundant love for the residents. Nurses, Aides, Social Workers, Recreation Staff, Food Service, Housekeeping, and Administrators truly have a team spirit, joined together to focus on the quality of life of residents who are in their care. Whether you live close to New York, or far away as we do, you can be sure that your loved one will be cared for with the dignity and grace and medical attention that you would want for yourself. God Bless those who provide such a loving environment at St. Vincent De Paul Nursing Home!

My experience has been nothing but very good. CNA's are warm and friendly and patient care is good…read moreI have not experienced continuous poor care but when reported it was dealt with and replaced with a professional CNA. Their physical therapy program is awesome. The therapist work hard to resolve issues. For example you will be assigned a physical therapist and occupational therapist that will help you recover from your injuries. My favorite PT is Vanny who goes over and beyond. Diane the Occupational Therapist is now PT but is amazing. All others that I have not mentioned are awesome I have just named two whom I had personally worked with me and remained. The Administrator Thara Cesar is professional; she is someone with an open door; resolves issues and respectful. I highly recommend Harlem Nursing and Rehabilitation Center for its excellent cleanliness, staffing including supervisions, and care.

This place looks so depressing, especially the third floor. Residents sit in the dining area all…read moreday either sleeping in their wheelchairs or staring at the television all day. It's hard leaving my father. He worries about not receiving help if family isn't around to speak up for him. There are a few nice workers who do help, but it's hard to trust others who are bad apples. Family must visit everyday to check on their love ones to move around for activities going on in the building for the residents. Overall, My father does like this place because it's close to family who can visit him. It would be nice if they add art to the walls and invest in an aquarium and greenery to cheer the place up.

I was visiting a resident. It makes no sense to complain to the head of their social work…read moredepartment who seems like they don't care. The guests go around taking supplies. Little bugs flying aĺl over. The room window screens have holes and need to be replaced. If you give gratuity, they take care of your loved one. The portion of servings are for babies and not adults. Some workers are very nice while others are not. I could not believe this lady social worker who was called Martinez who was yelling and screaming at a resident. It looks like those who are in charge need a to be replaced.

Isabella Nursing Home was truly a Godsend for my dad and our family. It all began with an…read moreincredible human being named Dolores Roque. She not only did her job to the fullest, but she also took the time to truly listen to me--a daughter living out of town, feeling helpless and desperate to get her father closer to family as his health was declining. Her compassion, patience, and dedication meant more to me than words can express. My overall experience with this facility was phenomenal. From the doctors, to the social workers, to the chaplain, and later Mike with hospice--every single person we encountered showed genuine care, professionalism, and heart. The entire team and staff are absolutely PHENOMENAL. Thank you for giving my father the dignity, attention, and care he deserved until his very last day. I will forever be grateful for the consistent communication, kindness, and support you provided during one of the most difficult times of my life. I could never thank you enough. Yvette Peñalver Thomas

This is an understaffed, dirty facility. My friend has been there for 2 years and is never seen…read moreby a doctor. She has slight memory problems which are not being addressed by any medical professionals. Her social worker is rude and threatening. She tells her that she'll send her to a shelter if she complains. Her roommate is incontinent and the room reeks.

ArchCare's hiring department, which is responsible for selecting candidates for open positions, is…read morebiased. Candidates whose nationality is from a country outside the United States are hired more quickly than law-abiding American citizens. The hiring staff prioritize hiring West Indian, Caribbean, African-born, and Hispanic individuals over American citizens who were born in the United States and speak and understand English. At least 86 percent of the staff are not of American origin. The hiring department discriminates against American applicants. ArchCare is more concerned about the money they receive from the patient than the actual medical care given. The medical staff provide the bare minimum if they even do that. I wouldn't let a sick stray dog be cared for at ArchCare because it would mostly die in the hands of these people. The management staff, Doctors, Nurses and CNA's only care about their paychecks. If you're looking for a place to be mistreated & to die go to an ArchCare living facility.

My father is 99 years old and currently a resident at Amsterdam Nursing Home, and our family could…read morenot be more grateful for the care he receives there. Every time I visit -- even unannounced -- the facility is immaculate, clean, organized, and welcoming. Most importantly, the staff treats my father with genuine love, kindness, patience, and respect. He is truly happy there. He speaks so highly of the nurses, aides, and staff, and it is very clear they truly care about him as a person. That means everything to our family. His room is always neat and comfortable, and the overall atmosphere feels warm and caring. The location across from Cathedral of St. John the Divine is also beautiful and peaceful. This nursing home deserves five stars and more. Thank you to everyone there for the compassion and dignity you give to the residents every single day.

HORRIBLE PLACE. Took a patient there and signed her out within the hour. Room filthy, cockroach…read moresmell, AC nit rusted and didn't work. Understaff. Was worse is that they supposed to take care of dementia patients and the just dumped the patient in the filthy room and there was no explanation of how a dementia person gets supervised when there's no staff around. I don't know how some comments say this is a wonderful place. DO NOT BRING ANYONE TO THAT PLACE. My rate: 00000000000000 I put a star because I couldn't rate the place if I didn't choose something.

ArchCare's hiring department, which is responsible for selecting candidates for open positions, is…read morebiased. Candidates whose nationality is from a country outside the United States are hired more quickly than law-abiding American citizens. The hiring staff prioritize hiring West Indian, Caribbean, African-born, and Hispanic individuals over American citizens who were born in the United States and speak and understand English. At least 86 percent of the staff are not of American origin. The hiring department discriminates against American applicants. ArchCare is more concerned about the money they receive from the patient than the actual medical care given. The medical staff provide the bare minimum if they even do that. I wouldn't let a sick stray dog be cared for at ArchCare because it would mostly die in the hands of these people. The management staff, Doctors, Nurses and CNA's only care about their paychecks. If you're looking for a place to be mistreated & to die go to an ArchCare living facility.

This place is a dump and should be closed by the Dept of Health immediately. There is no care for…read morepatients, no staff and the place is filthy. I accompanied my best friend and thought I was in a 3rd world country: no staff, filfth everywhere, abandonment of patients, etc. I believe they do more harm than good and should be closed. Patients were abandoned in wheelchairs in hallways and often there was no one at the Front Desk.

My grandpa was at Northern Manhattan for about three weeks, and we had a really good experience…read more When he first got there, he could barely stand or bend his knees, but the therapy helped a lot. By the time he went home, he was walking with a walker and moving much better. The staff was always nice whenever I called to check on him, and they kept me updated on how he was doing. The only thing I think could be better is the food, but overall we're really happy with the care he received and appreciate everything the staff did for him.

Northern Manhattan is a wonderful facility. My cousin and I were helping our uncle find a place…read morewhere he would feel comfortable, safe, and at peace. From the moment we arrived, Jimmy was attentive and took the time to answer our questions. The front desk staff were warm, friendly, and welcoming, making us feel at ease right away. We were given a lovely tour of the facility, and we were impressed by the engaging activities available for the residents. It was clear that the residents were happy, well cared for, and treated with kindness and respect. Our greatest hope is for our uncle to be happy, and we truly believe we found a place that will provide him with the love, care, and attentiveness he deserves. I would highly recommend Northern Manhattan to anyone looking for a caring and compassionate community for their loved one.

I want to take the time to thank Dr. Caro and the staff in the ICU for taking great care of my…read moremother. Everyone was very thorough and answered questions and concerns. My mom was in the ICU for almost a month and she was very well taken care of. I truly appreciate your constant care and humanity.

I hate this hospital so much, the only reason I come here is because it's the closest to me.. they…read moreare so slow for absolutely no reason. You go there at 8am when the lobby is still empty and you're still waiting there at 11am while the lobby is filling up. You would think you get seen sooner if you go early but it's impossible..

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!