I don't even know how to start this review. I called at 8:15pm and put in an order for two pizzas. The lady took my order and my name. She said it would be ready in 10 minutes. I got there 20 minutes later and the cashier said they did not have my order. She had the nerve to ask me if I was sure I called the right store. At this time there was only 2 people working and one was a took who was male. I double checked my phone and yes I ordered at this store. I should her the number and the address from my phone. She said that was the store but they didn't have my order. I dialed the number to the store in front of her. I told her "I talked to you 20 minutes ago" She stated "yes, but we don't have your order" So I said "you took my order but did not submit it" She said "yes" and had the audacity to look at me like a was dumb. No apology, no trying to make it better. I asked to talk to the manager, but of course they were not there at the time. I obviously had to order then because I was running late. Another customer came in after me and tried to order jalepeno bread and she said they don't have a full menu because they are closing in 20 minutes. She ended up calling me a Karen! read more

Great price, easy to order online, the employee greeted me immediately upon coming in and my order was ready. The pizza was good, our kids ate it quickly. read more

This place is great! My boyfriend and I moved here a little over a year now and we started coming here as it's down the street. Sukhwant has been super kind and given us fast service and they're deep dish is the best! read more

Staff is very nice and helpful. Always quick and efficient. Everytime I come in and ask for the freshest bag of crazy bread they have made already, Singh never hesitates to make me a fresh bag! read more

Saw an ad for Crazy Calzony with Pepperoni and really wanted to try it. The shape of it was unique and reminded me of a ninja/throwing star. The ad said basically it was a fusion of pizza and calzone, and that kinda explains the folded sections. Our first reaction to seeing the shape was unanimously "WTF?", but we both liked this creation. The cheese inside the calzony folds was super ooey gooey, rich and creamy, it was so good. But other than that, the rest was almost like normal pepperoni pizza. Priced at $8.50. We also decided to throw our good-diet judgement out of the window and also order their new Cookie Dough Brownie. $3.69 but you could get a $1 off if you order it online. This one was just okay. The brownie was a bit too cake-y, and the cookie dough on the top was too soft/runny. read more

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I've been coming to this little Caesars for years and have never written a review. Today I went in and my card kept declining and the gentleman that runs the desk who is always so nice to me said you can just get it next time. I just thought that was so kind. I was able to transfer some money and didn't need to take him up on his offer, but I thought what a nice thing to do for somebody and I really appreciate it. My granddaughter will absolutely love her breadsticks! Lol have a wonderful day! read more

The food here is always fantastic, and the service is top-notch. Today, I went outside to wait in my car for my pizza, and the guy actually brought it right out to me. It's always a great experience at this place delicious food and friendly. read more

Well we tried again. Still the same old problem. The ingredients are not what the other restaurants in the same chain are using. Again 1/2 cooked and bad flavor. We wont be back. 3 for 3 bad experiences. read more

Our pizza completely burnt (which was an issue as they boxed it that way)! We didn't discover it until opening the box at home, of course, and had to drive all the way back. We had to wait 10 minutes for them to make a new pizza. They did at least give us more crazy bread (which we'd already bought) and a cookie. But the lack of quality control is astonishing. There's another LC's right up the street, so not really seeing a reason to revisit this one. read more

No pizzas ready. Ordered and wasent ready an hour later. Dont go here. No one even working here door wide open

Got a deep Dish pizza pepperoni nothing fancy. It was okay, I needed a quick bite. It was fast. It's alright, the lady that was working was nice. I'm not sure if she made my pizza with gloves on, I don't wanna find out if she did or not. Maybe I'll stay away from here from now on. read more

If you don't mind, that they are not being safe, in my opinion by not wearing , then this is the place for you. No gloves and no masks! Even the workers in the kitchen, working on the dough. The funny part is that they have the protective shield when you are ordering Sorry, but I will not be returning. read more

This place used to be good. Maybe new owners in the last couple years? Pizza was overdone. Could tell it was sitting in the warmer for a while. Crazy bread was burned and unedible. ​ read more

Worst customer service Ordered an online pizza, breadsticks and promo 2 liter soda with an online pizza order Got to the counter and was told to get it on this special machine Didn't realize there was a code on my phone Put it in and she told me it's a cheese pizza and breadsticks. I said I didn't order cheese She told me prove it Showed her on my phone then she switch it Then I had picked up the 2 liter soda She said I can't have it It wasn't on my receipt but there was a capital P in a box on the bottom I had my grandson and I didn't want to make a scene, personally I think she wanted the soda for herself and I didn't argue but she was Rude!!! What a terrible employee!!! I'll send a letter to there corporate headquarters so they are aware how customers are treated. read more

Ok so what was the fuss? If you want vegan pizza, go to a vegan place. if you want supreme ingredients, go to roundtable or blaze. When you buy McDonald, you know the food do NOT look like the pictures and commercials. Why are we holding little caesar to a different standard? we want to pay $5 for a large any topping, unlimited cheese and sauce? that sounds good right? They will close their door! You pay what you get and I got what I paid for. I got a groupon, $4 for $8 at the store. So I got a deep dish. Cant compliant, it's not the best pizza, almost like frozen, but the crust was wonderful. crisp and cheesy! Yummm! For $4+1 (tax) I got a deep dish pizza. service was friendly. I usually change my mind a lot, and the cashier did not get frustrated with me. thank you! will be back when I have a party. read more

Little Caesar's Pizza - Pizza Near Me - Concord, California

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Was previously owned by wonderful people. Current owners are cheap and skimp on ingredients. Not to mention they are rude and have horrible customer service. Avoid this location at all costs. read more

I used to frequent this location a lot for wuick grabs, parties and family nights. Today I wanted to give it a try since our household likes 4 different pizzas. I asked many questions about what was on what of their combination pizza. The lady in the front pointed out the picture behind her and it included all the things I was expecting. I purchased 1 combo, 1 deep dish pepperoni AND a combination. Then 15minutes later the pizza came out and it was missing the olives from the picture. She proceeded to tell me then that olives were an additional charge. And then when i voiced that thats not what you told me. She dismissed my concern and rushed me out saying, "Heres your order, thank you and have a good day" then turned and walked away. I wont be back. Ill pay more for better service. read more

Little Caesar's Pizza - Pizza Near Me - Concord, California

This happened about 2 weeks ago: Alright, so, I've been to this spot numerous times, and I don't know if it's new ownership since the interior renovation, but sweet Christmas, what a cluster. The wife ordered 2 pizzas, crazy bread, and cinnamon bites through the website. At 5:11pm, it says 20 minutes and the order will be ready. It's now 6:25pm, and I'm waiting for them to fix the pizza they screwed up. One of the pizzas was half pineapple/Canadian bacon, and half pep/bacon/ham/mushroom, with extra sauce and cheese on the whole thing. The receipt clearly shows this, I don't even work here and I can read it. I waited until 6:08 before they brought the pizzas out. Then proceeded to stuff them in the "Pizza Portal" on front of me, so that I had to punch in my code to get them out. Then, as I'm trying to pry these bastards out of the warmer, the bread and cinnamon bites slide off to the back, and I nearly burn my arm trying to get the out. Now, because I witnessed 3 guests before me receive incorrect orders, I checked the pizzas before I left. The Deep Dish Pepperoni was fine, but the half/half just had all of the toppings covering the pizza. I then had to wait 2 minutes for someone to talk to about it, and had to repeat myself 3 times to get them to understand the error. The receipt, which showed the layout of the pizza (albeit slightly confusing) was decipherable by me, a customer, in about 20 seconds. They work here, and didn't know what it meant. And to add to the headache, they didn't even offer to store my other food in the warmer until the other pizza was fixed. They also didn't let me keep the messed up pizza as an apology. They also didn't offer anything by way of apology (a free 2 liter, etc.). The young lady who brought out the pizzas and stuffed them in the warmer did apologize, but in a situation like this, you have to go out of your way to make your customer feel appreciated and listened to. An apology and a free add-on would have made a world of difference. It goes beyond just a misunderstanding. There was a serious lack of attention that day, and a major failure in customer service. Whoever manages this location needs to have a meeting with the staff and drive home how to handle busy days and mistakes on the restaurant's end. read more

The Pepperoni and Cheese Stuffed Crust was undercooked with a lot of grease & garlic. Stick with the Classic.

You advertise a free crazy bread for an order when you "check in" on YELP, so then don't deny your customers their crazy bread and don't cause them to ask for a manager. Seriously, wasting my time getting me upset when all I want to do is order a few pizzas for a back to school picnic. With business like this, you don't really want to earn new customers, or serve you neighborhood do you? And when I got the manger, she offered no discount, they did not double cut the slices like I asked, and the worst part... NO apology. Shaking my head.:-/ Trifling. read more

I'm done with this place. This is the third time my order wasn't ready on time. I placed the order on the app, waited in my car for 30 mins, went in, and they had no idea where my order was (yes, I attempted to pick up at the correct location). The lady in line before me canceled her order too for the same reason. I'm deleting the app. read more

Super disappointed when we went to pick up pizza, to deliver to coworkers for a birthday surprise. 3 out of 4 of their employees had their mask hanging from their chins. Not even attempting to cover up at all!! The middle aged gentlemen at the counter taking cash and handing out food had his mask untied, hanging from his neck like a necklace. I did mention to him that it was required for them as food workers to have their masks on, as well as it was required in general for everyone to have one on in and indoor establishment. His response was a very nonchalant, I'm sorry miss." As he and his workers continued working unmasked. (Just to make this clear- I am not one who lashes out at people in the general public not wearing mask- your choice, but when you work with food and are making money as an essential worker. YOU ARE REQUIRED!!) I absolutely refuse to support this establishment. I have had several other incidents where I was unhappy with our food and service. This location has gone considerably downhill since the new owners took over several years ago. Considered writing yelp reviews in the past, but decided against it because it's "JUST LITTLE CAESARS" Well their lack of respect for an order put in place for the health and safety of others, while they are making and serving food is our final straw. Won't be back- ever!! Also been reported to Cooperate and Health dept. read more

Dont go here. They are SO RUDE! 1 minute past 2pm and they wouldn't honor their lunch combo special! Such BS! If you ask me, its because they had no deep dish ready and didn't want to make one just for a lunch combo. I've been to the location on Monument Blvd and they've honored the lunch combo special at 3PM! it's like this location doesn't want to make a sale. I'm avoiding this location from now on. Go to the Monument location if you want good customer service and they actually want your business. read more

I been going to this Little Caesar's for YEARS and never once had a complaint until today I had the worst costumer service the lady that attended me was awfully rude. I read the reviews for fun before coming here and I should have listened probably never going here again read more

the food is not better than costa but still s tier. bro who docent like this pizza the service is okay and amazing. the ambiance meh.

First time in this location. I got the Combo pizza tonight and it was very good i like how they don't put too much sauce on the crust.. I do recommend this place. read more

I have one star because I had no choice. I called in an order this is what I requested- 1 large cheese pizza, 1 large pepperoni with half of it with sausage as well, 1 order of garlic chicken wings and 1 orders of BBQ chicken wings. The lady repeated my order 3 times. Now this is what I got- large cheese pizza, large pepperoni no sausage, garlic chicken wings and 2 orders of buffalo chicken wings. So apparently they can get a couple items correct. I won't be going back. I'll be taking my pizza order to Papa Murphy's. read more

Lousy customer service. Amount quoted on the phone was $11.95 but when the pizza is collected it went up to $15.95. Vanessa on the counter was rude. She would not correct her mistake. She charged $15.95 instead of my ordder price $11.95. She did not offer crushed pepper, napkins etc which she offered to a cusomer before me, very racist attitude and asked me to leave. We're treated racially and badly. She refused to call her manager when we asked  her. She didn't know manager phone number and refused to give us a proper receipt which would show price of my order pocketing the difference. Rude service. Never visit here. Go elsewhere. read more

Seriously rude experience today at the Treat Little Caesar's. I have never ordered online for their pizza before. So when I arrived, I called out for help. The employee asked what I wanted. I said I had a pickup and my name was Renee. She asked what my last name was, and I gave it to her. She pointed to the corner and said "your pizza is there" and walked away. I had no idea what she was talking about, so I walked over and saw it was self serve. However, I needed a 3-digit code. I had just created the Little Caesar's account on my work computer and used my password program to create the pw. So, I had no access to the account on my phone. I called back several times ("excuse me" "excuse me") but the employee refused to come back out front. So I had to take 10 minutes to: 1. Go to the Little Caesar's site. Click Forgot PW. 2. Log into my email account. Wait for the PW reset email. 3. Download the app. 4. Reset the pw after I received the email 5. Log into the app to get the code to get my pizza. In case Little Caesar's doesn't offer training, here is dialog employees can use next time a person new to the pickup system comes in: Customer: Can you help me? Employee: What can I help you with? Customer: I ordered online and would like to pick up? Employee: Have you used the self-pickup system before? Customer: No, I haven't? Employee: Let me show you how it works? (Walk over to the self pickup area and point out the customer's pizza.) Employee: You need your 3-digit code. Customer: I don't have a code. Employee: Do you have the app? Customer: No, I just created an account on my computer. Employee: Okay, I will give you your pizza. When you order online next time, you will save time if you use the app. You can just walk in, type in your code and get your pizza. Employee: I see you also ordered soda. Please select the type you want from our refrigerator behind you before you leave. Customer: Thank you Employee: Thank you The pizza I ordered (5 meat) was actually fine which is why I gave the 2 stars. read more

Little Caesar's is by no means great pizza but it does offer an attractive price point which has always kept me interested in coming back even against my better judgment sometimes. The pizza kept me full through the lean years of high school and college and I consider going there when I don't want to have to wait for a pizza to be made. It is cheap but you get what you pay for which is a mass produced pizza with lower quality ingredients made by people that don't really care about you. Pro- $5 pizza quick in and out better than starving and more food for your money than a fast food meal of the same price. Con- Gross and run down People who work there seem a little shady Pizza a little rubbery Pizza is pre-made and can be on the older side sometimes Charge a few to use debit card (no credit cards) this just sucks I hate having to carry cash. read more

This will likely be my shortest Yelp review ever. If you must, get the $5 Hot-N-Ready. It's a large pepperoni pizza. Otherwise, using a basic cost-quality analysis, you'll find that it's simply not worth eating here. Go to the Togo's next door or something. Sorry guys, the truth hurts. read more

Stopped in here on my way home for a $5 hot-and-ready pizza. I haven't had LC's since high school, when they closed up shop in Illinois. Also, I like the name hot-and-ready because it also reminds me of high school. Anyway, the pizza was hot, and it was ready, and therefore the marketing was correct. And I ate the whole thing so I'd be a hypocrite to say is also wasn't good. The toppings were ample, the edge of the cheese slightly burned, and the whole thing generally not greasy (unlike it used to be in high school when we called it Little Greasers). However, would I eat here frequently? No way. The lady at the register was uncordial, at best; there's no fountain drinks, just a pop machine (a VENDING machine!); and the crust was a little undercooked. In short, I feel physically ill. Of course, I did eat the whole pizza. In terms of size, for $5, the pizza is about the same size as a standard frozen pizza. Not a bad deal, all told, since I didn't even have to go to the trouble of turning on the oven. Now, don't get me wrong, turning on the oven is not really a lot of trouble, but still, it's more trouble than handing some unhappy chick a fiver. read more

I love littleC but, the new management is terrible. I live really close by and i can tell you the pizza is never done correctly. Like its terrible. I appreciate the hispanic people that ran it before, never had bad service. But these new people are terrible they have to go or get better period. They never let the pizza cook fully, also the recipe is way off. read more

I absolutely love Little Caesar's pizza, but this particular location has been consistently providing terrible service. The management is very rude and on multiple occasions when I arrived to pick up an order that I phoned in, they would have no clue what I was talking about. I will not be visiting this location anymore. read more

They don't know the definition of customer service. The cashier is very rude on top she gets mad because customer can't understand her of her accent. There masks are hanging and not covering their noise and partial part of their mouth. Another thing I saw that they don't wash their hands at all only wiping on apron. I love going there but just don't deal with bad customer service. read more

I arrived here at 9:40pm to pick up two classic hot n ready pizzas. The girl at the counter told me they didn't have anymore and their over was off for the night. I asked why they did not have the hot n ready pizzas that they are supposed to have at all times available. She told me that they were getting ready to close, again it's only 9:40 and their business hours are until 10pm. I asked to speak to the manager but there was no manager on duty. Another girl came up from the back so I asked for the corporate number and they stated they did not know it. As I was standing at the counter they hand another customer four pizzas. I asked how he was able to get "fresh" pizzas and I was not. The customer supposedly called in twenty minutes earlier and was giving me a nasty attitude. They tried to sell me a higher priced pizza they had waiting in the warmer which I was not interested in. I only wanted a classic cheese and a classic pepperoni for $5.99 each. I asked again and they suddenly were able to make my pizzas which were ready in five minutes. When I opened my pizza boxes the cheese was burnt and there were not enough pepperoni's. Save your energy and go anywhere else. read more

Little Caesar's Pizza - My "fresh" burnt cheese they did not want to sell me. - Pizza Near Me - Concord, California

Worst visit everrr!!!! 2 females working and both were ok until one dropped the pizza on the counter and picked it up with her bare hands after handling money. We told her we wanted a fresh pizza made and she flipped out on us!!! She swore up and down she didn't touch the pizza, uh hello we were standing right in front of you and watched the whole thing!! Then started raising your voice and getting an attitude saying we were causing issues?!?! No biotch you did that yourself!! And the other biznatch was licking her fingers while making the cinnamon bites!!! Really?!? How much more nasty can you get?!?! I will never ever go to this place again!!! You all are as nasty as they get!!! read more

Ok - if you are looking for good honest pizza and you like thick crust I suggest their deep dish with pepperoni; not a fan of the thin/regular crust. For $8 it is hot and honest! We go there for a quick and hot pizza. read more

Normally I rate this pizza chain high for fast and convenient pizza that the kids love. Today was neither fast nor convenient. I came in and ordered 2 cheese pizzas and was told it would be a 10 minute wait. I was surprised because normally they are great for just pick up with no waiting. I decided to take the kids across the street for the 10 minute wait. Upon returning, they said they had given my pizzas (already paid for) to another customer and I would have to wait an additional 10 minutes. So I have now waited over 1/2 an hour and still no pizza. The kids are freaking out and it is 95+ degrees today. The young girl at the front said it was miscommunication...no it was perfectly clear...you don't care about your customers. read more

I have been wanting to try their stuffed crust pizza. for $9.99 I figured it'd either be horrific or fantastic. I have to say that I was pleasantly surprised by how good it was. the dough is soft. I think they coat it with a nice light garlic butter and put parmessan cheese on the crust. They load the crust with cheese, so there's a whole lotta cheese going on here. Since this isn't something that's on the hot-and-ready list, it does take them about 10-15 minutes to make your pizza, but it really is worth the short wait. Also decided to try the cheesy italian bread. That was a bit disappointing. Not nearly enough cheese, and the edges were burnt. read more