Beware. The owner of the daycare and nursing home, Personal Healthcare, places profit over quality…read moreof care and safety. The daycare, run under the name Yorktown Child Care Center, was forced-shut down by OCFS in May 2022 for a serious mold issue that the owner had known about, and ignored, since at least October 2021. The owner hired a unlicensed mold assessor and never produced any results or useful information to desperate parents who have been left with unanswered questions about why multiple children are experiencing persistent respiratory issues. Personal Healthcare shouldn't be allowed in business let alone be allowed to continue to buy and operate facilities that provide "care" to our most vulnerable populations.

Our first two years at the center were fantastic, with caring and experienced teachers and…read moreassistants who were communicative and exceptional. Over our son's final year at the center, the quality of care declined and staff turnover increased at an alarming rate. Issues with access, including getting in and out of the center, changed for the worse. The swipe system they had in place stopped working and was replaced with a new system that continued to fail. There were times where I had to walk around and through the other side of the center (which is NOT secured) in order to get to my son's classroom. Newer staff never identified themselves or confirmed the identity of those picking up the children, which was concerning especially given there were children in the classroom who were covered by orders of protection. My son was fed food that had been included on his allergy list several times (which was supposedly posted throughout the classroom), after which I would receive photographs of his face covered in hives and red rash that lasted for hours afterwards. I no longer felt confident in their ability to care for my son, and caught wind of other instances that took place where other children were neglected that was not properly reported, and so I made the decision to remove him from their care as of April 2020. We have since found alternative and far superior care in a local preschool program.

Maybe this works for some families, but be aware of the fee structure! They showed us a nanny…read morecandidate at $35/hour and we then found they were going to be paying that individual $19-22/hour. Jovie takes a 40%+ cut of the all in rate the family pays. This felt deceitful and borderline unethical to us. Bill and Sharon are nice people and do aim to make quality matches between families and caregivers. This service is likely best suited for people looking for one off or last minute sitters, not long-term sustainable nannies.

I highly recommend Jovie! We have had such a great experience. They helped make the process of…read morefinding a sitter so easy, and really took the stress out of it for us. They are helpful and professional, and we are very happy with the Service and our Sitter!

Parents beware that if you have an active toddler, Little Lamb Daycare is NOT the place for your…read morechild. My child attended Little Lamb for a month and this facility does not have the proper staffing to give children the attention they deserve. I've had several situations where staffing was an issue with the safety of my child. No strategies were implemented with redirecting ones challenging behaviors. My child currently attends a daycare which he is thriving in. He has the support he needs and I can tell a difference with how happy he is at drop off and pick up. I hope this review helps parents, as I wished this review was written when I was looking for a daycare.

This place is much more than a daycare. If you want a place that feels like you are dropping your…read morechild off with family, this is the place.

Absolutely FANTASTIC services! Requesting a Nanny was very simple and straightforward, and the…read morewoman I spoke on the phone with was so wonderful and helpful and answered all of my questions. I have bad experiences with Nannie's and hiring them over the years, but this company was positively wonderful. The Yamamoto family will definitely be using their services again!

From the owner: Oliver's Nannies caters to families with children ages 0-15 years old with our specialty childcare…read morephilosophy. The childcare philosophy of Oliver’s Nannies is centered around developing a unique plan of care to ensure we are meeting the individualized needs of each child and the beliefs of each family. We believe the key to success is developing a mutual understanding of how to support growth and development goals, as well as carry out daily care in a manner that is synergistic with the child rearing approach of the family. Each household will receive a plan of care focusing on the safety, engagement, professionalism, organization and communication for the individual areas of need.

Learn and Play Kids with Laura is a child's paradise and a dream for any parent looking for…read moreincredible childcare. My toddler son is there Monday through Friday afternoons and he LOVES it! He has so much fun that he never wants to leave and go home. The space is set up in a fun and safe way for the children and there are so many toys, games, books, and fun activities for the kids to engage in. Laura always comes up with incredible sensory activities for the kids like digging toys through sand or rice or snow or creative arts and crafts activities. Her activities are always fun for the kids and educational as well. My son comes home having had so much fun and learning so much at the same time. The price is super affordable as well. I can't recommend Learn and Play Kids highly enough!

Laura is EXCELLENT with children. She is patient and kind and she is very thoughtful with the…read moreactivities that she has to offer. Laura is smart, reliable and trustworthy. She provides a fun, warm, loving environment for children to learn and grow. I highly recommend!!

Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

My daughter has been going here for about a year and is in the same room where the accusations from…read morethe other user came from. At no point have we been concerned about her well being. The staff is amazingly attentive and is always willing to listen to any concerns we may have. Coming from the mental health field, Children's Safe Stay provides an emotionally intelligent and safe environment for children to not only play but learn as well. Their staff treats these children as their own and ALL interactions I have had with all of them have been nothing but pleasant. We pick our child up every day happy and she is never afraid to go with the teachers upon drop off. We interviewed many other daycares and we are so glad we chose this one.

the staff here truly care about the children. everyday my child is excited to see not just friends…read morebut the teachers as well. they have always keep me well informed on my child's daily schedule and they always have fun activities going on that my child loves being a part of. i would highly recommend this daycare