Shea is the best dog instructor ever!! Helped us make our crazy puppy into a civilized young man!!!read more

From the owner: Training Your Animal Friends: Passionate. Patient. Persistent. These are just a few of the…read morecharacteristic that describe us here at Pawsitive Dog Training School. We know that each dog is different and we'll work with yours to give them the specific guidance they need. Whether you're thinking about getting a new pup, have a new pet, own a pet with behavioral problems, or are taking your dog to the next show, we are here to help! We are offering 3 custom Board & Train options, along with private lessons with exclusive access to training equipment packages and boarding priority in the future!

We have been going to Parker Way for almost six years. They have been able to care for our rabbits…read moreand dogs in a loving way. Our dogs do become anxious when they go but the staff are patient and caring. One of our dogs had a double TPLO surgery there and recovered really well. The cost was much cheaper than other vets in Snohomish and King County. Highly recommended them!

I called today for a male cat neuter estimate. I was given an up-sale of over $400 first and she…read morewhittled away at the price to $125, whew that was exhausting. I asked again what a cat neuter would cost without all the extras and I got some horrible attitude. She said she had worked there for 13 years, she was yelling at me at this point, and I remembered why I had stopped visiting this clinic a few years ago, it's office staff. Clearly this clinic is not going to change and upgrade its customer service skills. When I bring my pet in, I'm also your client. Personally, I cannot get past the office staff attitude. I thought giving them a few years to learn and improve might help, but the bottom line is the money line, and I will take my money elsewhere.

Best feeling ever: just called Huck, my 18mo fox hound rescue, off a full on deer chase with a…read moresimple "Come! No. Huck Come!" And stood there amazed as he CHOSE to veer off in a long arc toward me, coming in full tilt to a sit. I am still sort of in shock that he gave me priority. When I called he was 40 yards away from me and within four car lengths of the deer and he is a focused high drive dog. Thank you to our trainer Greg Houle. Never in my wildest dreams did I think he would stop chasing a deer that he had an excellent chance of catching and come to me because I asked him to. I am so grateful for In The Flow K-9 training, that he came, yes, but the WAY he came to me, eyes shining, leaving what was probably his heart's desire, full of happiness that I had called. He was 100% into the next thing that we were going to do togethe r, focused and looking up at me for direction. Making that bond between you and your dog the "something big", the "pay off" for your work, is what Greg's teaching is all about from the very first minute. I am 70 years old. I have had many dogs and used many methods to get to where I thought I wanted to be with them. This method is like the place where all the paths meet....like the pearl in the oyster.Over the last two years I have watched Greg guide little kids, teens, adults, seniors, into better relationship with their canine companions. He just kind of walks into the mess you've made with each other and tidys up the room! Everyone feels better. Everyone does better. Then, if you want to stick around, he can show you how he did it! You won't find a more generous teacher. This kind of training makes you and your dog both feel better, do better, be better!

We had one dog that was full grown and well-behaved when we got him. So we ruined that. He was…read moremedium-sized and kind-hearted so we managed. Then we rescued another full grown dog who wasn't small. She was wild and required a team just to walk her. We have been working with Greg and both dogs on and off since November. We aren't terrible consistent, but we do try. People have been stopping and applauding us for the noticeable changes in both dogs' behavior. I have actually had some success walking both dogs together. Life at home is much less frazzled, although there's still plenty to work on. What I really like about this training is that Greg is practical. The training is to the point. It's really sensible. Greg understands that people are busy, that some dogs have structure and other dogs have toys. He adjusts and supports as needed. Greg has a diverse background with a biology degree and has worked a broad spectrum of jobs. He takes his career seriously and gets things done pleasantly, timely, and correctly.

Super friendly staff, and a great shopping experience…read more What is nice about Petco is that you can bring you dog shopping with you, as long as you dog is well behaved and on a leash. I really enjoyed the shopping experience and would certainly come back to this pet store. Good selection, super friendly staff, clean store, good parking. What more could you as for in a pet store.

I will never shop at this Petco again and might boycott the entire corporation for how I was…read moretreated by their Manager Francine. No customer service skills whatsoever. They have no business being a manager. When they were radioded to come to the front to speak to me they said "if i must" for all to hear. She was rude to me from the start. The animal i bought 2 days ago was sick in there tank it had fungus growing on it, was extremelly malnourished and skinny, and had parasites, it would not eat. its tank water was way over the acceptable temperature. It died the day after i esentially rescued and tried to save it. All i was trying to do was bring awareness to the manager. She had the audacity to blame me for its death and said it was completely healthy for the 2 weeks in the store. The associate who sold it to me discounted it 50% because of how sick it appeared to be. The manager swore at me then accused me of just wanting my money back when i simply was trying to make her aware of the unhealthy living conditions. She did not care what i had to say she was inconvienced she even had to do her job. I made a google account just to post this review because of how completely shocked i was by how i was treated. She even did it in front of all her employees. Managers in any profession should not act this way she needs to be immedaitely retrainted on how to talk to other humans. No professionalism whatsoever.

My dog loves going to "school"... Which is what I call daycare. He plays with all of his friends…read more(human and four legged). I love that they post pictures of all the animals daily so I can see what they are up to. When I pick him up I watch them cleaning and disinfecting everything which always reassures me that it's a priority. He did catch an illness that another dog brought in, but they were quick to let me know, quarantine all the doggies and verified he was clean when he came back to join his friends a few weeks later. Having my dog with a bunch of others, sometimes that happens so I don't blame them at all. What I appreciated was their quick response to it!!

We boarded our dog for several days while we were out of state. Before our trip, we were never…read moreinformed that boarding was at a different location than daycare, which caused unnecessary stress at drop off. During our vacation, communication was extremely poor. After seeing a concerning photo of our dog appearing to have an altercation with another dog, we tried repeatedly to get updates. We had to keep reaching out ourselves and ultimately had to ask the owner to send us a photo because we had gone days without seeing or hearing anything about him. At pickup, we were initially charged the wrong amount. We had also paid for an exit bath, but were told it had been removed because they weren't sure whether it had been done. When we got our dog into the car, he smelled strongly like he had not been bathed at all. The most disappointing part was the way our concerns were handled. Rather than acknowledging them or apologizing, the interaction felt defensive and dismissive. We won't be boarding our dog here again. Communication, organization, and customer service all need significant improvement.

No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful,…read moremy experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!

Took my dog into be groomed and this is how he came out. What a crappy job and I will not be taking…read morehim back. Poor thing. I have never had such a awful job done to my dog. I could of done this myself. Don't go to Destiny. His side are also screwed up. One side is shorter than the other

I've been taking my dogs to this groomer for a while. I've always been charged 85-120 depending on…read morehow bad they are. I expect to pay for if they're matted more one time or another. This last time I was charged 50 dollars in random fees that the groomer stated were normal. For the past 5 years I've been using pet smart I had never had a random 10 dollar charge for "groomer fee" where she stated she had another groomer help her w my dog? I also was charged 20 dollars for 30 mins of de-matted time. Along with an additional 10 dollars for 15 more minutes? This has never been added to my bill before. They usually charge a flat fee of 20 dollars for de-matting. I feel like I was not fairly billed on my 10th visit here. I'd much rather use a local groomer for 150 dollars, where they're professionally trained. My poor dog's haircut was terrible. lol a lot of missed places just to get her shaved. With that said I will say that I have had Paxton (who did not do this hair cut) work on my other dog and the haircut turned out great! If you do go here ask for her!

Overcharging for Services, & being lied to on both visits!…read moreWe were charged $44.00 for a rabies shot for our Chihuahua which is fair, but we were charged $55.00 for a technician not a veterinarian to administer it. My total bill for a nail trim, & anal gland expression was $167.84. I would Not recommend this Animal Care to anyone.This is our 2nd. Visit since moving to Mount Vernon, from Scottsdale... & will be our last!

I had always enjoyed Dr Campbell and his office staff. He had cared for all my pets and my parent's…read morepets. He was no more expensive than anywhere else and he saved me a few hundred dollars when my little doggy (RIP) needed some expensive treatment. Then during COVID, it was fine that they would just come out and get my pet for service. I didn't mind because of everything going on. Those were some rough times, aye? But then things got a bit weird. Dr Campbell seemed to be gone but his website was the same. My mom said there was another vet there but things just felt weird and then, my poor little dog suddenly had a very painful medical issue and needed to gently be put down. Her condition wouldn't get better and was extremely painful. So I called our vet...and they would only let one of us in with her and they couldn't see us fast enough. I'm grateful that they were willing to let anyone at all in them but we needed two people able to go in. Either way, they couldn't see her fast enough. So I had to take her to one of the emergency hospitals. I didn't want to do that but they were amazing. That's a whole other review. Great, now I have to go see if I've reviewed that place or not already! Back to College Way... I recently got my service dog who's been in training for me for two years since he was a puppy. He's a VERY bouncy Goldendoodle. His passion in life is to chase tennis balls and then chew them up afterwards and then I get to throw them away before they get completely shredded. Well, he started to be less bouncy. He went out with my son to chase a ball but they were only gone a minute. He'd chased one ball and then turned around and wanted to come back in. Clearly he doesn't feel good. We've been going to Cedardale Vet to see the incredible Dr Leslie Pollock. There's another review I need to make! But she doesn't take appointments and she doesn't do in-depth stuff. I talked with her and decided that he probably needed deeper testing so I took him to College Way after finding that their website was completely revamped. There were new vets that folks seemed to like although some complaints about them adding stuff just for it to cost more. Well, let me tell you. First off, they got him right in. Secondly...I'm going to guess that anyone having issues with their front desk people is probably bringing attitude of some kind with them because throughout all the years from Dr Campbell to the now...the front desk people have always been top notch. Thirdly, maybe this is in response to previous complaints but the new people tell you pricing for every single step along the way and get your permission to move forward. Every. Single. Step. I have never had anywhere be as careful as they were. We saw Dr Pecaro and she was wonderful! She was gentle, efficient, knowledgeable, friendly and clearly loves the animals she's working on. She got my poor puppy on the way to wellness. He's got his silly bounce back already and I am very grateful! So while I had some hesitancy when things were a bit odd, I am feeling pretty good about taking my servicedoodle there whenever he needs in-depth care.