No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful, my experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate. read more

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when our vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks! read more

Pet Emergency Center - Emergency Pet Hospital Near Me - Mount Vernon, Washington

Took my dog there for leg injury after hours. Vet walked in the room and stated she wish she could quit, that she was tired!! RED FLAG! They did x-rays and administered pain meds. The VETz TECH female came in with more pain meds. I questioned why is she giving my dog more! She stated doctor told her to. She left the room and l heard loudly per the female vet, You didn't give her extra medicine?? She said , Yes, you told me too! She's yelling outside the door...that was supposed to go home with the owner!! I confronted the Vet..."you overdosed my dog!!" She replied, She probably will be ok!? " I immediately called my Vet Tech friend. She said, you better know CPR!! At 2am, l was administering CPR and praying to God!! I had just lost my husband!! Please take your animal elsewhere! Horrible experience!! read more

Only step foot here if your pet has insurance. I brought in my puppy in and didnt have insurance but had the money for the services and even if she needed surgery which she did and she was denied any life saving treatment and they let her pass. if i could i would rate this place a 0 stars the doctor my puppy had did not try to save her by any way shape or form. her condition was savable and with surgery would've made a recovery but she was denied it. all she did was was put her down at only 4 months old. don't go here at all read more

Beautiful building and wonderful staff had a cat emergency they were kind professional and gave me several options.

when people come here, they are obviously in distress. The receptionist working at 10pm on 9-1-25 was rude, cold and dismissive when we called about our pet. "Take a number" is basically what she said. No kindness, no empathy. We've been here with other pets previously and it's always the same thing. It seems to be just a cash cow. Any sense of care or empathy is non existent. Since we got such terrible treatment over the phone tonight, we drove 45 minutes to the emergency vet in Bellingham. We made this choice because the phone experience was 180 degrees different--kind, empathic. They got us in immediately, as opposed to the 8-9 hour wait we were told we would have in Burlington. In summary, avoid the Burlington emergency vet if you possibly can. read more

Back in the Spring my dog needed to be seen for an emergency and I must have forgotten to review them. Well, after saving my cat last week I had to make sure I did. I took my cat in after showing symptoms of ingesting something he shouldn't have. I called every vet in the area with no luck for an appointment. Shortly after 1am, my husband and I made a 45 minute drive to get help for our cat. His heart rate was slow, he was cold, and was clearly dehydrated. My husband walked in and got him checked in. It wasn't very busy so it wasn't long before our vet technician came to check him out. She was super nice and straight forward, I loved that! We discussed treatment options with the vet after describing symptoms and her professional observation. Also, disclosing our recent emergency holiday travel expenses really threw off our budget. We would treat the symptoms. We watched for any warnings it was something worse. We are so happy we did, our cat was resting for the next 48-72 hours but was way more alert. As of today, he is standing on his couch swatting at his dog brother as he walks by. He is eating, drinking, and using his litter box. Thank you guys so much for helping my cat! You all honestly helped calm me down before receiving more devastating news just hours after getting home. I have no words. read more

Pet Emergency Center - Barely responsive cat - Emergency Pet Hospital Near Me - Mount Vernon, Washington

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I came in and was told I was next in line. An hour and 23 minutes later I was still in the waiting room. It will be faster to wait five hours in bed and go see my regular vet read more

Very efficient- Received loving care for our kitty with a fever. Even a follow up call to see how she was doing on the meds. It's reassuring to know they're as caring as our regular vet. Great Team Skagit Pet Emergency - Thank Youuuu read more

excellent facility! check in was easy, short wait time and was in & out in 1 1/2 hours! Staff was excellent

Great staff. Took great care of our dog. We were immediately helped as we walked in the door. Diagnosed the issue, treated his symptoms and said we could take him home. Hre is recovering nicely. Price of service was reasonable. Highly recommend... read more

I had an Emergency with my cat Olly, she was attacked by a raccoon and was badly injured. It was Saturday, all Vet places were booked or closed. One of the closed Vet office recording said if i have an Emergency to take it to the Pet Emergency Center in Mount Vernon or Lynwood VEG. I chose Mount Vernon. Everyone was friendly, compassionate ,and kind. I'm new to WA. I didn't realize that the round trip is over 70 miles. I took Olly back for a second time , but after I thought maybe I should go to Lynwood, it's a little bit closer. It was OK but nothing like the Pet Emergency Center at Mt. Vernon. So i went back, driving over 70 miles because PET EMERGENCY CENTER is the ABSOLUTE BEST.. The warm reception the minute one enters the facility is above what I experienced at the other place. Everyone is friendly and understanding. I would like to thank Dr Becky Callihan especially for her compassion and kindness . Dr. Callihan went above and beyond to help Olly . I would also like to thank all the Staff for the warm , friendly, kind , attitude that I experienced. THANK YOU There is no question that I will happily drive over 70 miles if ever an emergency occurs again. I wish they could provide routine veterinary care but what they do offer is over the top. read more

Very compassionate people. I went in a pet owner and left with a broken heart. They treated me so kindly in one of my worst moments. Thank you so much. I can never ever repay your kindness. read more

I had some issues with my cat in the middle of the night and this was the only place open I was so grateful. He got examined, given an IV and nausea medication, and some food to help his tummy and the whole vet bill only totaled to $220. Everyone working there was so kind and helpful. read more

I was traveling and one of my dogs was bitten by a spider or stung by a bee and had an allergic reaction. He was given two shots (one was a steroid and the other was a strong antihistamine. I honestly think he would have been fine with just the antihistamine. I wasn't happy with the bill (two shots cost $250.00). 24-hours later my dog lost his appetite due to a reaction to the steroids. He BM was dark red as his body processed the meds out of his system. I think this vet practice would be better with starting with one shot seeing how the reaction is. Is it enough and the dog out of danger? Next time, if this ever happens I will ask more questions. It's a challenge when you're fearful to question and make decisions. I recommend - ask questions. Don't accept everything they throw at you as treatment. Question everything. read more

Good treatment for our dog, like most vets around Skagit/Snohomish county. However, the wait times. We called ahead, filled out forms online during the 35 minute drive. Arrived at 5:30am on Thursday, dog first seen at 9am, treatment room at 11am, paid at 2pm. That's right, 8 1/2 hours and just a guess on what's wrong with our dog. read more

Our beloved dog Billy was dying as we arrived at this hospital. We knew at 18 years old he was leaving us. The staff here was more than kind and compassionate. They examined Billy and gave us the bad news we expected and we opted to let him go over the rainbow bridge. To say we are heart broken is an understatement! But the hospital was so kind in sending us a nice sympathy card and when we got Billy's ashes back we were pleasantly surprised to see they had not only included an envelope with his fur but also a casting of his paw print. We are so happy that this service is here in our area. I only wish they could provide routine veterinary care as well, but what they do offer is over the top. Thank you so much! read more

I brought my cat here exactly a week ago. I had taken him into a different facility the day prior to which they diagnosed my cat with asthma. I left with the radiology report in hand from his X-rays and feeling and telling that vet I did not feel like my cat had improved. Over the night my cat got worse and a week ago I took him to this emergency center. I called on my way explaining my cat was having trouble breathing, they calmly took my information and told me if he was worse by the time I arrived, to call them as I pulled him. I arrived and walked him in. Though there were multiple other animals in the office, they asked me if I had called and the vet tech/nurse who was in the lobby listening to the lungs of another animal, turned around and saw my cat and quickly took him back. It wasn't long before I was brought into a room and told my cat was in an oxygen chamber. The vet came in and we talked about what was going on. She said if she had read the same report from the other offices radiology report she would have also said it was asthma. But the fact that he was not improved and worsening meant it probably wasn't. They repeated X-rays and she came back and showed me and his lungs were significantly worse. He was actually in heart failure. My 13 year old cat wasn't going to make it to the 20+ years I dreamt of. As a human nurse - I was impressed with the urgency, the triage given to the animals, the response when I asked "should I be considering putting him down right now?" And the decency they provided throughout my visit when the decision was made to put my sweet boy down. The way the vet spoke to my cat, pet him and changed his body position to make myself and his body comfortable after passing was appreciated. I asked if he could be cremated and there was no hesitation. I was very impressed with the care my Studley received that day. I didn't expect for his passing walking in but I am comforted knowing how they addressed things and took care of my boy. read more

We had an emergency pet issue and we had to bring our injured Border Terrier in because he tangled with our Great Dane. He was messed up pretty good. Poor guy had his hind quarters ripped open. It was a very traumatic event. We have been there before. I knew going in the wait would be long. I also knew they care more about money than the animals themselves. I was reminded of that when the Doctor came out and tried to upsell me on extra tests and procedures. I was there to get the little guy stitched up, not have extensive blood tests for his bodily functions. Of course I declined those tests. They use people's emotions against them to sell unnecessary tests and procedures. People are more inclined to pay extra when they are worried about their sick or injured pets. Anyway they fixed up our little guy in about 5 hours and charged us a cool $1000 dollars. Yup $1000 scheckels or clams or whatever you call it. The wound was significant and I figured it would be north of $500 but not as high as it was. Reading other reviews I see they do this to everyone. They made sure to get my money before they did anything for my little buddy. I'm fortunate enough to be able to drop a grand on something without it hurting too much but I feel like this clinic puts the dollar ahead of caring for the pets. I will say the treatment of our boy and us was decent and they fixed him up pretty good. The only time things got gritty is when I was asking questions about the services estimate. I got the impression they don't like to be questioned. They mostly deal with tired and traumatized people and animals. That can't be easy. If they could have pretended they care more for the pets over money then there would be another star on this review. read more

Pet Emergency Center - Emergency Pet Hospital Near Me - Mount Vernon, Washington

My dog had a severe yeast infection. The itching was driving him crazy, it was spreading to his face and other body parts rapidly, he was vomiting and just plain miserable. Our regular vet was closed to we opted to ignore all the bad we'd heard about this place. BIG MISTAKE! Called them at 3pm, they said come on in and fill out the online form for registration on your way ( my wife filled it out while I drove). Got there and they said it would be about 3-4 hr wait, but, if we wanted to go back home they would call us. OK, fine, that's what we did. Finally after not hearing from them I called at around 8:30pm. They said oh yeah, come on in. Checked in and waited, and waited and waited some more. Around 10 pm the receptionist came over and said we were the next to be "roomed". 10:30 rolled around, still not roomed, but a guy came out of the back with his dog that we noticed from when we were there at 3pm, he said he could not wait any longer and had been there who knows how long, he'd been there before we got there, but he was there at least 7.5 hours and still had not seen a vet. We finally left at 11:15pm since we both had to get up at 4am to go to work. I do not recommend going here unless it's life or death for your pet and even then..... I understand a reasonable wait time but we essentially waited over 8 hrs. and still did not see a vet. It's not fair to the animal let alone the humans... Maybe, just maybe, they should hire a couple more vets.... I will never recommend this place or go back unless there is a severed artery involved. read more

I have several pets, and I have had to use Pet Emergency Center multiple times. There has been times when there's been hours before getting admitted, but the care has always been top notch. The staff all care greatly about the animals. In addition, the veterinarians are extremely knowledgeable, and can explain even complex issues in understandable language. They also have a certain no-nonsense approach. Are they expensive? It does add up, and it can get expensive. But it is an emergency hospital, and I assume that costs. I hope never to have to take another animal there, but if I do I know we will be well served. read more

This is my second review for PEC. They are absolutely amazing and i cannot put it into enough words. Yes, if you bring your animal in for something that is not life or death you will be waiting a while. But if your animal has something serious going on, they are 100% prioritized. I have now had to sadly put 2 dogs down this year. They were wonderful both times, which lead me to my first review, and now this one. They are caring, kind, and will treat your animal as their own. & THEYRE NOT GOING TO DRAIN YOUR BANK!!! If you have a bad review on them bc you brought your animal in with minor issues & complain about the wait, wait until your vet opens. Unless you have a serious negligible story about them, i will recommend them forever. Thank you PEC team for taking care of my babies read more

I cannot put into words how grateful I am to have discovered this amazing place. The staff are so amazing and treated my family (fur babies and human babies) with so much care and love throughout the entire process of having to put two of our pets down. I just received our dogs ashes back and they included so many heartfelt additions that brought me to tears. I could not recommend this place enough read more

Pet Emergency Center - Emergency Pet Hospital Near Me - Mount Vernon, Washington

The level of care and compassion we received from the clinic was beyond my expectations. We sadly had to make a choice to let our dog go to sleep but the staff was incredibly kind, loving, supportive, and showed they truly cared. Jackie the vet assistant was honestly one of the sweetest most kind and loving woman I've ever met. She recommended a book for me to purchase called When your pet dies and hugged me tightly when I was leaving. May our max forever be running in the sunshine. read more

Pet Emergency Center - Emergency Pet Hospital Near Me - Mount Vernon, Washington

Staff was friendly and attentive. With pet emergencies obviously there is a wait, but overall a great experience.

So grateful to the kind and compassionate staff. I was turned away from 5 other Emergency Pet hospitals before I called here. Yes, the wait time is 4 hours... but they will see your pet instead of telling you they are "at capacity" and nothing they can do. The Vet Tech Becca came out right away to assess my kitty and make sure she was stable. Becca came back a bit later and got Willow when her breathing changed so they could monitor her inside while she waited her turn. Becca was so kind and thoughtful she came back out again to give me another update for peace of mind. I know my cat is just as important as all the other pets here in line for care, so I don't mind the wait. It's crazy times and I truly believe the care providers are doing the best they can. read more

Pet Emergency Center - Waiting in the car to be covid safe - Emergency Pet Hospital Near Me - Mount Vernon, Washington

I cant say enough good things about this place. After work we came home and our dog's back legs were not functioning. We thought the worst and didn't know where to go. In a panic I called my vet who had this company on their voicemail when you call. The only 2 places we now knew we could go was here and pilchuck in snohomish. Well, if you have tried pilchuck for emergencies you know how much of a joke its become. IF ANYONE is even there and they will not go by severity. In my opinion they go by price. So we loaded up and headed here instead. On our way we called gave the office info and they told us to go online as well, if we were able, and fill out the questionnaire so they could look over her info for treatment. I thought this was great because instead of having to wait for the history they have it and can just go. I jumped outta the truck went to the front and was just ugly sobbing. I finally was able to squeeze out my doggo's name and within seconds I had 2 workers with an animal gurney cart and we were all headed out to the truck. We got her in the building and this I totally appreciated more than they could ever know, instead of just taking her right back and us watching space grow between us, they stopped and said they were gonna take her back make sure she was comfortable before anything else. They let me love my doggo and then they went back. Thankfully we were out into a room where I broke down and started ugly crying more. It wasn't long before we were updated that they gave our doggo some medicine in case she was in any pain and they were gonna do some x rays if that was ok. Thankfully the news was good, and they told us what they thought had happened and assured us if that was, she should start waking again in about 3-4 days. I mentioned I'd have to go try and find a sling for her back legs but that the pet stores were closed and they said they had one they could give us. This sling is such awesome quality too. Overall I am just so impressed, hoping we never have another emergency but if we do, knock on wood, this clinic is where I'll take my doggo and encourage anyone else too who has an emergency. Yes, it may be a bit of a longer drive but it is worth it . Thank you to the workers there who helped us bring our baby home. read more

We had the unfortunate situation of having to need a small animal vet on a Saturday night. The clinic seemed a bit unclean and very understaffed. Our guinea pig kept crashing and we had to hit the call button and wait and wait for staff to come back in the room. Since our guinea pig's heart kept stopping we had to make the hard decision to put her to sleep. The staff was heartless on how they did the procedure and was all about get the money and get us to wait outside in our car for them to bring us our dead guinea pig in a box. I won't take any of my fur babies there. read more

6 hours of sitting and being forgotten is unacceptable. No compassion for my furpal that's in pain and obviously having respiratory problems. If o was crying and worried, we would Of been seen by now. I just feel Bad for my distressed dog that's now going on 7 hours to be seen. read more

After calling around to get my dog in due to not feeling himself over the weekend this place was the only pet center that would see my dog. While the wait was long all the staff was so compassionate, kind and the doctors were very knowledgeable. We left him overnight and I felt confident in their care with my dog. We went back for a recheck and I still felt they took great care of my dog. As much as I don't like seeing my dog in pain and not feeling well I highly recommend Pet Emergency Center if your pet must be seen as soon as possible. read more

On the Friday of Christmas weekend my dog had a scary emergency. our regular vet was closed, AEC was a drive north on ice covered roads...Thank God PEC was open. We went in, got our estimated waiting time and waited patiently. i witnessed them take care of every client who came through the door with so much consideration. I was happy to wait while trusting they knew that her emergency wasn't as dire as I imagined. Within the window of time they provided me from the start we got a diagnosis, medication and were out the door. Our doctor was so kind, the staff super friendly And caring. I couldn't have asked for a better visit to the vet. (Even my dog laid down and napped which is unheard of at any vet office we've been to) 10/10 recommend read more

Took our Frenchie here a few month back. I will say they seemed very well trained and definitely had the processes down. I never felt uncared for or uninformed. We had a very happy ending so I definitely recommend this place. read more

The absolute worst place I've ever taken my dogs and will never return! 8 hours of waiting and still no answers! Horrible Horrible service

Looking for an honest, skilled and a caring staff? Luckily, Pet Emergency holds all these attributes, and made my mother and I feel completely comfortable with our 11-year old Labrador, Toby; while he was in dire need. Dr. Sheila Dawson was extremely kind and thorough while treating Toby while sharing his current condition and procedures needed. Definitely a place I trust and recommend. read more

Pet Emergency Center - Good Ol' Toby - Emergency Pet Hospital Near Me - Mount Vernon, Washington

They are the only Emergency room open all night, so the waits are horrible, In some instances in the excess of 8-12 hours. Despite this, they have treated my pets, with compassion. Let's face it no one has a great experience when they have to go to a Pet emergency center. It is the last place I want to be. read more

This is the absolute best place you could take your pet. I will not take her anywhere else after visiting here. I took my dog to Blue Pearl, Animal Medical Center of Seattle a few times. (My dog does not play with sticks anymore) And Pet Emergency realizes when an emergency is an emergency and will take your pet in right away if need be! And their prices beat EVERYWHERE else... Plus the staff is amazing! They tell you everything they are doing! read more

Pet Emergency Center - Bailey! - Emergency Pet Hospital Near Me - Mount Vernon, Washington

We had just gotten a puppy, he was clearly very sick. Almost 10 other vets turned us and our very sick 11 week old puppy away. He hadn't ate for days, and only slept. These guys let us bring him in, and saw him within 30 minutes of getting there. They were all so caring and loving towards him and explained everything very clearly to us. We had only had our pup for 5 days, it was scary to have to leave him behind with them, but we felt comfort in doing so because how amazing the staff were. We knew they were good people and would do the best for him. We were quoted a low and high end of what his stay would cost, it ended up being over $100 UNDER the low end estimate. They let me call multiple times a day for updates, and sent us home with meds to give him and instructions for the next few days. I couldn't have asked for anymore. They were great. I can't explain how thankful I am they took him in, I was on the phone in tears of frustration watching this little puppy deteriorate and being told no over and over again. Words can not describe how grateful I am. read more

Don't waste your time with these crooks .. I would give them negative 10 If it was possible!! 1. I came here because my dog had an infected uterus and needed emergency surgery (which we absolutely know because we were sent from our vet to this place after an ultrasound) 2. I needed to know how much cash to bring and Whoever answered the phone quoted me $1800-$2500 for surgery TODAY ... after seeing my dog they wanted $4200 and told me that nobody quoted that price and told me I'm lying cuz nobody would give an estimate on the phone! 3. They will lie to you just to get you in the parking lot then make you wait 3 hours wasting your pets final precious hours SUFFERING!!! 4. Save your time and money and go somewhere that actually CARES about animals and not their wallet!! read more

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I had to take my cat here over Memorial Day weekend and I was super impressed by the compassion of their staff! I could call anytime to check on my girl I know I got lucky and only had to wait for 15 minutes before being seen which I was told is very rare. My cat had to stay 2 nights, yes it was expensive because I didn't have pet insurance but according to googles average they were spot on, and they are upfront about cost and provide and estimate and mine was only $102 off the estimated price. If I ever have an emergency I know my pet is in good hands here! read more

If I could give them a negative score I would! We took our 12 year old cat in for trouble breathing, not eating or drinking and lethargic. They took chest X-rays and did a renal panel. They said it all was normal. They gave him an antibiotic for a possible cold and what I was told was an appetite stimulant and nose drops to help him breathe. After two days he got worse, except now he was confused. He would walk into walks, constantly pace, very weak limbs, not eating, drinking. I tried calling them two times. Was told to just call back when they were less busy, like he was not an emergency. We decided to go to central Whidbey veterinary to see Dr. Moody. Upon looking at his medication he was give double appetite stimulants which causes anxiety and mental confusion so he was over dosed while also having a reaction to the medication causing mental confusion also. The antibiotic was not one that was normally given to cats. When dr. Moody looked at the chest X-ray he showed me the beginning of pneumonia. So he went from Wednesday to Saturday basically without treatment. He also had a bladder infection that was missed by the emergency clinic too. Today, Sunday, just a week after being sick and 5 days after seeing the emergency clinic, we had to let our boy go to the rainbow bridge. I am livid! Medical malpractice at its finest. You all aren't fit treat animals. Just shoving medication and animals out the door to make more money. I will make sure no one goes to you again! read more