I recently took my child out of this daycare. When you see new faces every other week as your child's teacher that is a Big Red Flag. & every time picking my child up I would hear one of the teachers just yelling at the kids. I shouldn't have ignored the reviews. They need new management . I will not recommend this daycare to anyone. read more

I'm sorry to say my families time at Little Red Robins is coming to an end as our youngest will be heading off to kinder garden in September. All three of our children have attend here and it was the greatest, they have all thrived while at the center and were fully prepared for school. If you can't watch your kids send them here Ms. Phylicia treats all the kids like they are her own. read more

My wife and I have had a wonderful experience here, our son loves it. The staff are great with him, would highly recommend. I don't normally bother to write reviews but we love it here, read more

I want to share my experience with this daycare because I think it's important for other parents to know what I've been through. Honestly, it's been a nightmare. First off, my child has been injured multiple times while in their care. When I asked what happened, the owner, Phylicia, just said the cameras don't record and the staff had no clue. It was incredibly frustrating and felt like a total lack of accountability. The place is seriously understaffed. I've heard from current employees about kids being left unattended, and I've heard from other parents that their children have been left in soiled diapers for far too long. When I raised my concerns, they just moved the staff member to a different group instead of addressing the issue directly. And let's talk about educational value--there's almost none for the younger kids. I only found out that my child wasn't getting any educational activities when I asked about it. Communication about what they do during the day is almost nonexistent, so I'm left in the dark about my child's progress. Hygiene is also a big issue. The outdoor area is not safe--there have been reports of glass on the ground, and the general cleanliness is questionable. I've seen things that make me worry about the safety of the children. One disturbing thing I learned is that another child came home in underwear that didn't belong to them, which raises serious concerns about how personal items are handled. When it comes to communication, it's a mess. I often find out my child didn't eat anything during the day only when I pick them up. There's no proactive communication about anything that goes wrong. I've also been really disappointed with how management handles things. Phylicia is hardly ever around unless it's time to collect tuition. The way she treats parents and staff is concerning. I can tell that the staff are scared to speak up about issues because they fear getting in trouble. On top of all this, kids are frequently coming in sick, and we're not informed about it. This creates a risky environment for everyone. In short, I would NOT recommend this daycare. I would actually recommend staying far, far away. The lack of care, poor staffing, and unsafe conditions make it clear that parents should look elsewhere. I hope sharing my experience helps other families make a more informed decision. read more

this is the worst place you can bring your kids...management is only in it for the money and they treat the employees terrible as i was told by a trusted source. The owner phylicia is terrible, you can never contact her, they lie about what goes on in the daycare. Children are often left unattended due to being under staffed. Many kids are even afraid of Phylicia, as she talks down on the children in her care. The only time you can get ahold of her is when your tuition needs to get paid. The staff is often punished for asking for help with a child or classroom, or if the teacher needs to step out to use the restroom or take an urgent call they get yelled at. The owner knows there's bugs crawling in the daycare in kids lunches and doesn't do anything about it. not to mention glass being found in the play yard. The staff is the only good thing about the place , otherwise this place is overall terrible for your child considering the owner herself has said that she doesn't like the kids that go to the daycare and that her staff is "stupid" . lastly they constantly have kids coming in sick, getting other kids and staff sick but they don't inform the parents or staff so multiple kids and staff are always sick. please never come to this daycare ! They need to be shut down IMMEDIATELY! read more

Being a new parent, you experience different daycares and experiences. With the thought that each parent is different in their experience we all do want the best for our kids. This is just what was found in only 6 months of attending this establishment from one point of view. This is with the intention that the establishment reads this and makes appropriate changes based on the clients it serves. This daycare, you receive exactly what you pay for without any benefit of what they tell you your child will receive. The experience with this daycare is first that they treat their employee's sub-standard which trickles down to the way they have treated the child and probably others. Here are just a couple things in 6 months that was believed to be a good daycare and proved to us to be far fetched and filled with excuses. -There is no educational value to this place, seems that it is run for the benefits of the owners and not the children. Your child will not receive any type of educational value until they are moved to a different room. This will be told to you only when you ask about it. Even then there is a waiting list inside the daycare, because the owner is over booked and under staffed. - You will never know who is actually watching or working with your child during the day. There are about 5 to 6 names on the sheet at the end of the day on who watched your child. - You will never know what your child has worked on during the day, what education value they received during the day through playing, but you will see it transition at home. you will actually see your child go backwards in development. From holding a bottle on their own to needing for you to do it. Because that is how this daycare does it. There were also times they will prop the bottle during feeding. This was told to us by a trust worthy source. -From just dropping off the child to picking up the child you will find that the walki-talkies that they use are loud enough for the parents to hear along with the foul language that is used over them. - If your child has any type of problem that needs to be addressed while you are at work, you will not receive any type of phone call or text about it. You will find out when you come home and wonder how things have happened. For example: Socks are not worn, so your child will come home with planters warts on their feet due to the bacteria the mats contain. - There is a high probability that if your child has a rash, ointment that is provided will not be administered to your child. or even given back to you. Multiple times the child has come home with rashes and infections that should have gone away with the proper care directed by the parents and physician's prescribed medication. this was nothing but ointment for changing. Not hard to administer to a child. - Multiple times the child has come home with a paper stating that the child took "no" bottles or anything to eat that was provided were taken from the child. So your child comes home starving. The parents would only find out when they picked the child up. There were never any type of calls or even text messages to accommodate that something was wrong or that we needed to pick the child up. - any daycare you will go through diapers like they are out of style. this was understandable. Its when after a period of time goes bye and your wondering why they have not run out of what you gave them 2 weeks before in diapers. But you will see the rashes later on and find that they are not properly changing your child or you pick your child up and their diaper is fuller than full. - You will see the owner of the daycare one time, that is when the check is due for tuition of your child. Other than that, you will probably not have contact with her for the duration of your child's stay. If your a male, do not expect talking to the owner, you will find if you call, the owner will then call your wife and ask her why you are calling. -Your Child will also come home with other children's clothes on, and it will be said that yours are in the wash because your child threw up all day. (Still no text or call) Even after you have supplied them with multiple out fits just in case. -When you ask for the clothes back, all the sudden they cannot find them, even though names are permanent markered on the tags. -Finally if you ever leave the establishment, they will tell you when your last day is even though you paid for the week. The owner will not talk to you about any reason that you are leaving or how to better the establishment. Hopefully this is read by the management and changes are made for future children that attend the establishment. read more

Was told by the director I had a spot. When I called back to confirm start date, she told me the spot was given away. No courtesy call or anything. I wouldn't trust this woman as far as I can throw her. read more