The 118 E Washington Ave in North Little Rock, AR, is non existent any more and cannot find an…read moreaddress for where it is supposed to be located in Little Rock. Person I was supposed to pick up had to hire a Uber driver to bring them to near where the old location in NLR, AR used to be. Cannot find any link, information, etc. for any stop in Little Rock as there is no option on the Greyhound website to find any location information or else it is hidden in the myriad of links that seem to have no connection to any location address. No local phone number can be found on their website to try and get directions, etc.

This was my first experience with any Greyhound. The bus was set to leave at about 1am, so we were…read moreat the station at about midnight. Greyhound wisely employs a security guard, as the station is in a really, really shady part of town. One of the front doors was broken, and had a bench in front of it. The security guard was hard to get a hold of, but once we got his attention, he let us in. He was on his phone literally the entire time we were waiting--not professional or safe. The bus was running late, so we sat at the station and watched television--nice, flat screened tv with cable. I made the mistake of venturing into the bathroom--absolutely disgusting. It smelled awful, and there was no toilet paper or paper towels to be found. The vending machine prices are absolutely ridiculous--$2 for a CAN of soda, $3 for a pack of Skittles. Since it was so late, there was no ticket agent of any kind on the premises, so I can't comment on the service. One thing that is particularly irritating is that you don't get any information about when the bus is due to arrive if it's late. At an airport or train station, I've always received info about either approximately where the train/plane was or when it was projected to arrive. At Greyhound, you just wait and wait, and then wait some more. There was a young woman also waiting at the station, who had missed her connecting bus due to a late one and had been sitting there for SEVEN hours, waiting on the next bus to wherever she was headed. Luckily, we didn't have to wait nearly that long. Even though the bus was running an hour and a half late, the bus driver still took a 20 minute break upon arriving to Little Rock. He seemed in absolutely no hurry to get to Memphis, although we (and many others, I later discovered) had connections to make. Overall, Greyhound is worth the trip only because it's reasonably cheap. The level of service and professionalism are lacking, and the restroom facilities are far less than decent.

As usual, I visited a cold weather city where the touristy boat rides and other tours don't start…read moreuntil Memorial Day, so after googling around for something that might go somewhere, I found Arkansas Destinations. This is an all around travel management company that offers transportation, tours, wedding and event planning. Normally, they work with large groups that come into Little Rock for conventions, marathons or large events but Arkansas Destinations also offers small group bookings. They accommodated me--a solo traveler--by arranging an outing out to Hot Springs and back which included a small Little Rock historical tour. My tour guide was local travel agent Felicia Moore, who was very knowledgeable about the area and did a great tour. AD has a website that lists the many interesting tours they feature such as Garden Tours, Historic Homes, African-American History, Plantation Tours and Clinton Library excursions. AD goes out to Oaklawn Casino in Hot Springs, to wineries, Caverns and Passion Plays. They have a trolley they use for weddings, events & tours. They are an excellent hospitality company to utilize to enhance any visit to Little Rock with their stimulating offerings of fun, yet educational things to do. 5 YELP STARS.

We contracted with AR destinations for shuttle service between Hilton Garden Inn West Little Rock…read moreand Cold Springs Events in Paron, AR for our daughter's wedding. The bus arrived with our guests in time (but later than the expected time) for the wedding, but the return service was not what we agreed upon. There were to be 3 return pick up times: 8:00, 9:00 and 10:00 pm. The bus left Cold Springs sometime after 8:30 and did not return until 10:00, leaving many of our guests stranded and waiting for the return ride (9:00) for over an hour. When it finally did arrive, the bus ended up overcrowded (people standing in the aisle) and the air conditioning did not work. Several guests commented that the bus swerved around the road and one guest politely asked the driver to stay on the right side of the road. One guest suggested that the driver was not comfortable driving such a larger vehicle. Fortunately, our guests were safely delivered to the hotel, but the ride was more than frightening for many of them. We were disappointed in this service, for which we paid over $1,000. We would not recommend them to future brides.

I created a Yelp account just to leave a review. I use this parking garage only a couple of times a…read moreyear, but every time is such breeze. The prices are reasonable, the pick-up shuttle is very punctual, and I've had the friendliest drivers! Shout-out to Chris who made my Thanksgiving travel much less of a hassle. Great service and easy to make online make reservations. This is the only parking lot I'll use when traveling from Little Rock.

Well the service started off good the shuttle driver was right there when we parked and helped us…read morewith our bags. So far so good at this point. The driver whose name is Fred got us to the airport quickly, he helped unload. Then comes the part that service needs to be addressed. I went to shake his hand and say thank you, he pulls his hand away and then tells me that his hand is for tips only. I asked him tips to which he replied yes and then abruptly shut the door on us. Now look I didn't see a tip notice on the shuttle, it could be there and I just didn't see it, but clearly the company needs to pay more or they need to address Fred about his attitude.