In the first year it was ok then it got worse teachers not paying attention to students.read more

I have been dealing with this daycare for around 12 years. I have been through different center…read moredirectors the good and the bad. Mrs. Kali is one of my favorites she is understanding, caring and she started out as a teacher. All three of my children attended Kindercare at an early age. The teachers I encounter really cared about my children. Most of the teachers that are there has been for some years. Kindercare is very clean and organized. I also enjoy that they send you pictures of your children throughout the day and a daily recap of activities including what they are eating and times they went potty and for the baby room the time they have been changed. My son was taught how to read in Pre K from a teacher that believed in him and to this day he is one of the best readers in his classroom. She made sure we was on top of his education at home too. Mrs. Tenisha is so patience and kind. My son loves her! Mrs Bennie has been with Kindercare for a while. I met her while at another location and she treated my son like her own especially when he was just starting daycare.

Don't be fooled by the positive reviews you may see. They have their employees and family members…read moreleave them, along with the comments on Facebook. It starts at the top and their management is god awful. I had my child enrolled for less than a year and there were 3 different (horrible) administrators. There were a few good teachers, but if they weren't there the care was SEVERELY SUBPAR. The facility is dirty and stinks. Expect you kid to be sick every other week even in the summer. I brought concerns to the administrator and was told biting at their facility was normal and I was dismissed. Don't let the fact that they have camera fool you, those mean nothing. I urge you to steer very clear of this facility.

My daughter has gone here since she was an infant. She loves it, she always talks about her…read morefriends, and her teacher Miss. Kaleen. It makes me happy to know she's happy. I am also glad Miss. Kaleen constantly keeps me n the loop on her progress and how she is doing through out the day. Makes me more comfortable knowing she's in good hands.

No Cameras, No Accountability…read more My child was enrolled in the Newborn room at Heights One World from April 2021-January 2022. During that span of time, we picked him up to discover two serious injuries that were not disclosed to us by an incident report or phone call. The first incident was a dislocated left elbow which took place in June when he was only 7 months old. There was no explanation as to how or when it happened, but it was clear that our child was distraught and completely not using one arm until we got it x-rayed and a doctor popped his elbow back into place. This type of injury is not uncommon, but it is caused by being picked up inappropriately by the arms instead of the armpits. We were told by the teachers and administrators that our child would be safe there and that additional care would be provided to ensure that nothing like that would happen again. Looking back, we deeply regret not withdrawing him at that point because the second incident was significantly worse. In January, when our son was 14 months old, we arrived at the daycare and could hear him crying in a very painful, unusual way. We had never seen him like this before. When we asked about what happened, we were told that the crying started after one floating teacher/aide was left alone with him to change his diaper. This person was also present/in the room when the first incident happened. After taking him to the doctor and getting him x-rayed, we discovered that his right arm was fractured. We were not only concerned for our child's safety, but the safety of other children. We contacted the police to file a report and then contacted the daycare administrators to provide a written record of the information that we knew thus far. We had so many unanswered questions and requested a meeting. Their response, prior to learning about law enforcement being contacted, was essentially that if there is no incident report then there was no incident however, they would meet with us. They claimed to have interviewed with the teachers in the Newborn room and the information had changed from what was said to us the day we picked him up and what was said to us via text messages, to now a new story that protected the daycare staff from being implicated. Instead of showing concern for our child's wellbeing, they were incredibly defensive. Then, after the investigation began, the administrators contacted us again to say that they would no longer be interested in a meeting or resolution with us. That kind of behavior would be shocking and disturbing to any parent. It reinforced the need for us to trust our gut as we did to get the authorities involved. Our son was put in a cast for two weeks (as shown in the photo) and upon getting it removed, struggled to begin crawling again. He continues to have a trauma response anytime he is up on a traditional changing table because that is most likely how/where he fell and broke his arm. I truly appreciate how quickly the local police department, state licensing agency, and CPS responded to this case. We knew that without cameras in the facility or employees that are willing to tell the truth, it would be hard to get answers. The person directly responsible for causing harm to our child has not come forward, but the case is still open. If you have any information that could be relevant to this case, please reach out to us. I continue to look back on the experience and just wish it didn't have to come to this. If they had cameras installed after the first incident, this could have been avoided. Still to this day, they do not have cameras which says a lot about how seriously they're taking these claims and striving to do better. Be better! For the safety of our kids. While I feel sadness and empathy for how truthful this review is, it is not done with ill will or malice. Parents that are looking for a safe place for their children are looking for honesty in order to have an informed opinion. I hope that this can serve as an understanding of our experience at this daycare.

According Department of Education and Department of Job and Family Services most recent Inspection,…read moreDated 1/31/2022, One World was found to be Noncompliant in come manner with the following codes: 1. The program is required to follow the cleaning schedule for equipment: During the inspection, it was determined that the children's individual blankets and belongings were stored in an unsanitary manner 2. The program is required to post and implement the JFS 01242 "Medical, Dental, and General Emergency Plan" when necessary. 3. The program is required to post the fire and weather plans. 4.The program is required to provide a safe and sufficient barrier to separate the play and sleeping space. 5. The program staff is required to have educational verification on file at the program - "It was determined that verification of a high school education was not on file for Child Care Staff Member(s) listed on the Employee Record Chart, as required" 6. The program is required to ensure child care staff members, including substitutes used more than ninety days annually, obtain at least 6 hours of professional development each state fiscal year. 7. The program staff medicals are required to be completed within the previous 12 months from the employee's first day of employment. 8. The program staff medicals are required to be completed and on file at the program 9. The program is required to have a completed medical on file at the program for each child enrolled. 10. The program is required to use the updated JFS 01234 "Child Enrollment and Health Information For Child Care" . 11. The program's policies and procedures are required to include all topics outlined in rule.

My husband and I were looking for childcare for our 2 month old son. We visited all the centers in…read moreMentor that didn't have glaring write-ups by the state. Kindercare North Mentor was a great facility. Lisa, the administrator, was very professional and knowledgeable about her field. She was well organized in scheduling a tour for us and acquainting us with what to expect from this facility. We visited the infant room twice. It is probably the smallest play are of the all the ones we saw on our search. The first day we visited, there were 10 children and it was a little chaotic. Some of the enrolled toddlers were very much climbers and were climbing all over my son's car seat and diaper bag during the visit. The two caregivers that day, though very good at what they do, seemed to be having a slightly hard time keeping an eye on everyone. They relayed to me that they had two additional children that they usually wouldn't because of a change in their parents' work schedules. The second day my husband and I visited was much quieter. There were only 6 children and it seemed much more manageable. One of the caregivers was there both days, I regret that I forget her name, but she is a wonderful teacher, able to redirect children when they would go to climb on things explaining that the behavior was not safe and giving them something better with which to play/interact. Not withstanding, we would have chosen this facility, except, of the children enrolled in our son's age group, there was only one that was not mobile while the others were very active. We found a different facility that had more non-mobile infants in the ratio which we found we were more comfortable with in that there would be less children possibly climbing about our little one. It was not necessarily a better center just a better fit for us. I would recommend this facility to my friends or consider it for our future children.

Great teachers! I really enjoyed the friendliness and cleanliness in the toddler and nursery rooms…read more Everyone is super attentive and helpful... My son comes home and knows things that I've not taught him; he learns so much! very impressed

Finally! A center that I can trust. My wife and I recently switched to Kiddie Company from another…read morecenter and the difference is night and day. The teachers are so warm and friendly, and my son is so excited to get to day care in the morning. All of the staff members are very communicative, and Miss Jackie at the front office made sure to call my wife the first couple of days with updates because she had been so nervous about our son's transition. This is a wonderful center and they really make you feel like family.

I truly believe my kids could not have gotten a better start somewhere else. Everyone is so kind…read moreand caring. My kids got to learn and do things that I would have never thought of. They were able to grow and develop in a safe and healthy atmosphere. My friends and family were always amazed at how advanced my kids were from knowing their ABC's, counting, writing to individuality and independence. This is a great start for kids and I am so happy and blessed all of the teachers are in our life.

My son has been attending the Goddard School in Concord for almost 18 months -- he started when he…read morewas just 6 months old in the Infant One room (they have 3 infant rooms based on age and development milestones) and he is now in the Toddler One room! I cannot believe how fast time goes by! I can honestly say that we think of "school" as an extension of our family -- my husband and I could not be more pleased with our son's development, the care/love he receives on a daily basis and with the administration of the school. All of his teachers have been loving, nurturing and VERY accommodating to all of us. They truly address all of his needs (and our needs as parents) with a unique approach -- they get that HE is OUR world and we appreciate that! Class sizes are smaller than other daycares that we visited and considered; which is really important to us, as it allows the children to have as much focused time as possible and allows the staff to really get to know each child. Their curriculum is constantly changing and we are always amazed at the things that our son learns and shares with us -- he had learned sign language several months ago and we needed to learn it as well to keep up with him and communicate! Any concerns or questions that we have ever had have always been addressed and acknowledged -- we are first time parents and have LOTS of questions all the time! We've also had some unique needs and requests from diet to diaper changes, and they have always honored and supported us without question. Additionally, there are a ton of activities that you can choose to enroll your child in, through Goddard -- like soccer and gymnastics. Being a working mom/dad, it is important to us that our son gets this exposure and it is so nice that he can get this during the day while at school vs. trying to rush in the evenings and weekends to squeeze it all in. These activities are at an additional nominal cost, that is well worth it to us. We could not be more pleased with our decision to enroll him at the Concord location (when I was just 12 weeks pregnant!) and plan on keeping our son at Goddard to continue his education until he is ready for 1st grade. The entire staff and owner of the school are amazing, and I would highly recommend that you consider the Concord Goddard School and that you enroll your child here!

I LOVE this daycare! We recently moved to the area, and it was hard to leave our last childcare…read moreprovider, but this place is amazing! I was really anxious about dropping my child off, due to the new covid rules; parents cant go into the classroom, but the staff are always pleasant and understanding and they have made the transition really easy for me and my little girl. I hate leaving her but I feel good about her time at KinderCare. I know she's in great hands, and I know she's learning because I hear her singing new songs everyday. My little one also has a lot of allergies, and they have lifted a huge weight of my shoulders by catering to her dietary needs. The staff is also very responsive if you like to check in on your child or have question, they respond right away. The facility is also really nice! I spent a long time searching for a daycare, and this was by far the best with their outdoor space, playground areas, and spacious classrooms. All the classrooms have nice big windows and are neat, clean and not overwhelmed w cluttered and distractions; that was important to me as I feel too much stuff overloads kids. I also love that they decorate outdoors and do fun stuff for the kids & parents. I am very happy and thankful to have found KinderCare. Mrs. Connie, Mrs. Kerri, Ms. Katie, Ms.Terra, Ms. Deanna, and Ms. Tonia we appreciate you so much! THANK YOU for all you do! I highly recommend this daycare, it's a wonderful, family centered environment, filled with cheerful teachers and staff that love what they do, and it shows!

When enrolling my daughter it went very well everyone was nice and I felt very confident sending…read moreher. She was only to attend for a month due to a temporary schedule child at work. After two weeks I pulled her out...this was due to questionable actions from one of the care staff. I was running late for work and did not have time to feed my daughter as I usually do, so I decided that she would be fine with breakfast at the center. When I arrive there was two other girls eating a full bowl of cereal, I explain to the care provider my situation and she responded "I can see if I can get her a pack of crackers we are done with breakfast." I was truly disappointed that she could not give my daughter a simple bowl of cereal as I see the other girls eating but yet she can "Maybe" give my daughter two graham crackers?! I also was upset when the same care provider was very rude towards another kid attending there. I literally paid a full week in advance and took my daughter out within two days of that week! I did not ask for a refund nor then they bother to offer one back either. I just felt very uncomfortable with this place and felt I made the best decision.

My 2 girls attend here. I am grateful for them. I recommend them to anyone. Preschool age, infants…read moreand toddler. Education is very well taught here. Kindergarten readiness I seen my daughter improve. She been attending since she was 3 years old. Now she is 5 and graduated from preschool ready for kind.