I had an experience at this office that left me feeling very uncomfortable and disappointed. During…read moreone of my visits, I overheard the office manager say that Dr. Sam was a "Trumper." As a Black patient who has referred many of my Black family members here for care, that comment did not sit well with me and raised concerns about the environment and values of the practice. In addition, the office manager's demeanor has consistently been unprofessional. She comes across as rude, has difficulty communicating respectfully with patients, and often seems to undermine others rather than support them. What makes this even more disheartening is that there is a young Black woman who works closely with Dr. Sam who is incredibly kind, professional, and hardworking. From what I've observed, she helps keep things running smoothly and is a vital part of the team. They appear to work well together, but it makes me wonder if she is truly valued and respected. Overall, this experience has made me question whether this is the right place for me and my family moving forward.

Stratford office is Great services going there past 10+ years, but billing vs insurance is horrible…read more& they never get back to you going twice a week in calls to them & in person visits. In 11/13/2024 they ask to pay $160 upfront(for cleaning) because they feel insurance will not cover, then my insurance paid them in full, they cannot account & provide my refund-that is fraud. They were paid by UHC in March2025 & here it June 2025 . Only answer since April 1 is we are checking, sorry, I'm not getting billing answer-sorry, I am checking-sorry. Next step the BBB, can't get through to corporate.

Dr. Sara and her staff are amazing with my children- ages 5 and 6. The office is bright and fun for…read morekids. They love their gold tokens to put in their prize machines! She made getting cavities filled easy!

I had an appointment for my two year old this morning. She's a very anxious little patient at any…read moreoffice. However she was very comfortable here. The office is VERY child friendly and decorated with that in mind. The kids don't even realize that they've stepped into a Dr's office until it's too late. My kid is one of the ones you hear screaming before she gets into the office. She was still a little hard to handle in the room but the Dr was very nice along with the assistants. My concerns were addressed, they're very patient, the hours and appointment availability is excellent.

I honestly don't get why this dental office has so many bad reviews(my experience was excellent)…read more From start to finish, everyone was professional, courteous, & genuinely caring. The staff made me feel comfortable & the dentist was thorough & attentive. The office itself is clean,well-organized, & the appointments ran on time(which I really appreciated). There is also water & coffee which is a bonus. I left feeling confident b/c I was in good hands. Def one of the best dental experiences I've had! The only complaint I have is I had to pay for x-rays when they could have just requested it beforehand.I would have had my other dentist fax,email,or send it over.

I just had a "cleaning" here and have never had a worst dental experience in my life. The office…read moredoesn't even have exam rooms, just dividers between chairs. The person who did my cleaning barely spoke two words to me, he seemed inexperienced and insecure and I am honesty wondering if he was actually a dental hygienist. He literally seemed like a dental assistant or student. He "cleaned" my teeth for probably 80 seconds. He didn't use floss, he didn't polish my teeth, and he only used instruments on probably 4 of my teeth. He couldn't answer a simple question without getting the doctor and stood behind me awkwardly when he was waiting for him as if he had no idea what he was doing. I really, really don't think he was an actual dental hygienist. If he was, I have no idea where he got his license. And if he wasn't, that's a serious problem. I would not bring anyone here for anything ever.

I took my 2 sons to the Milford location and was very disappointed. We saw Dr Villegas and he…read morereally had no "bedside manner" nor did he take any time or make any efforts to make my sons feel comfortable or at ease- which is why I brought them to a PEDIATRIC dentist. My sons are 2 and 4. It was my 2 year olds first time at the dentist; he was nervous and Dr Villegas just instructed me to hold his arms and legs down for the cleaning! Will not be returning to this practice!

Just took my son there again for his 6 month check up and cleaning, and again Dr. Jesus Villegas…read moreand his staff were great with him. ------------------------------------------------------------------------------------------------------------------- Dr Jesus Villegas and his staff are very friendly, very professional, and their office is perfect for kids. I started taking my toddler there last year after realizing he needed a pediatric dentist specifically. Their facilities are setup for kids, the waiting area is decorated with dinosaurs from the walls to the furniture. Each room is color coded with a TV set to Disney. Upon leaving my son gets stickers and a balloon. The exam and cleaning are thorough but quick, which is perfect for the attention span of a toddler.

Do not go here. Avoid at all costs. In late April 2022, I…read morevisited All Kids Dental and saw Dr. Julia Bonks. She determined that my 4-year-old son needed to be put under anesthesia to fix his mouth. The earliest surgery they had was Sept. We were told they only do 1 of these surgeries 1 day per month, which was why the surgery was scheduled five months out (later told it was because dr. needed to get a certification, so there's one lie). We scheduled everything and all seemed fine. Got a reminder for the appt several times leading up to the day of, but hadn't gotten info on how to prepare my son for appt (fasting, covid test, etc.). AKD told me that he was all set and I'd receive a call from the hospital the day before the surgery. On Sept 8th, I hadn't heard from the hospital yet, so I called AKD. I went back and forth with them throughout the day and was told I would absolutely hear later in the day. At this point, I'm getting nervous because my son is supposed to be going under anesthesia in the morning and I still don't have info on how to prep him. At 7:37 p.m., I called the hospital back and was transferred to someone who helped me look into this. They told me that there had never been anything scheduled for my son. I called AKD and no one returned my call. All Kids Dental opened at 9 a.m. on Fri, so I waited to hear. In the meantime, at 8:04 a.m., Michelle (Hospital pre-admin nurse) did some digging and confirmed that nothing had ever been scheduled (or canceled for that matter). She asked me to keep her in the loop and offered to assist me in finding out further info about what was going on. At 9:05 am, I called AKD. Was immediately placed on hold for 7 min then hung up on. I called back at 9:13 and spoke with a woman who told me that Bridgeport Hospital had emailed her at 6 a.m. to cancel the surgery for the day since dental was not an acceptable insurance for going under anesthesia, and that someone from the hospital should have called me to clear this up. The hospital never called to clear it up, and I expressed confusion since I had provided both medical and dental insurance info. She said that Hospital didn't have my medical info so that was probably why it was canceled. She said it was no problem, and that his pre-op would be good through Sept 20th. Then she told me she would need to have the Office Manager call me back to help me further. We hung up the phone call with the expectation that SOMEONE would call me to clear up what happened. After I hung up with her, I got a phone call from Michele at Bridgeport Hospital (at 9:38 a.m.). She told me that she talked to Ashley at All Kids Dental and Ashley said that AKD had never made the appointment because my son's pre-op had expired. AKD had told me that my pre-op was still good, so this was a lie. It isn't an acceptable response since no one called me to express that this was an issue. As recently as Tuesday, my appointment had been confirmed. Esp since the hospital confirmed that they had never made the appt but told me the hospital canceled it! Lies. I went back and forth with AKD, and the staff told me they could no longer assist me and I had to wait for the Office Manager. It took days for her to call me back (with me calling each day and the staff saying she'd be in later in the day). She called me at some point and said she had no idea any of this was going on because she was out of the office for personal reasons. She promised to help me clear this up and I was hopeful. However, it just because more of a disaster. They rescheduled surgery for December 2022 (we had to wait that long because AKD had never submitted to get clearance from either my dental or medical insurance), I got a new pre-op for my son (which AKD promised to cover the cost of... spoiler: they didn't). The hospital called me the night before surgery to say it was going to cost over $19,000. AKD told me it would be $500! They also promised to cover all costs except for anesthesia, so 19k was insane. AKD also tried to get me to commit insurance fraud by applying for Husky B and saying I was separated from my husband. Eventually, AKD said they'd try to fix some of my son's mouth in office, saying it would take multiple appts, but we had to do it that way. Showed up and Dr. Bonks went through the original spiel about how it needed to be done in the hospital, without seeming to realize we had met before. I expressed frustration because they said they'd try to fix some stuff in the office. The Office Mgr came in to say it had to be done in the hospital, even tho they had promised to do it at least partially in the office. Eventually, they tried to get an anesthesiologist to come to AKD office, but they never followed through. Still waiting for them to reimburse me as promised. Luckily, I was finally able to get my son helped somewhere that I can have confidence in. If they mess up this badly just scheduling an appt, how badly could they have hurt my son during the surgery?

Amazing!!! The staff is super nice and patient my son is slightly autistic and they have the…read moreperfect environment super happy and my son love it!!!!

This was the first time I was really unhappy with the office. My daughter was rescheduled for…read moretoday at 220 for a cleaning but they didn't have her appointed. They did set her up with a dr we had never met before to do her cleaning. I was told Dr Berger was no longer with the practice and we were unaware. The cleaning was really fast and I felt like she didn't do much. She polished first which was strange. She flossed my daughter very fast and rough. It hurt her pretty bad. She also wiggled a tooth out which we were ok with. But she didn't give it time to get numb and it was very painful to my daughter. She also left a huge blood piece of tissue attached and we had to go to another dr to have it remove right after. We will not be back.

My son has been coming to Big Smiles since his first visit to a dentist. The entire staff is…read morewonderful and makes him feel comfortable and confident!!! Best pediatric dentist thus far! Thanks for all you do Big Smiles!

Got my child in quickly, super knowledgeable and very comfortable office for children and parents.read more

I take all three of my sons there and the entire staff has been perfectly delightful. My kids love…read moreit, they communicate well with everyone, and keep mom and dad updated every step of the way. When one of my boys needed an extraction, the staff was patient, kind, gentle, and wildly accommodating. I have not had a bad experience yet!

We love commerce park dentistry! The doctors and techs are so patient, kind and friendly. The…read moreoffice space is fun and inviting (my kids seriously love going to the dentist, because their office is so fun!) I highly recommend this office for little ones

I had a HORRIBLE experience with Commerce Park Dentistry. Due to a scheduling mix up I needed to…read morecancel an appointment the day of, this was due to a reminder text I received the DAY OF the appointment not prior. When I spoke with the office that told me that because of this 1 cancellation without prior notice I will now be an ON CALL patient. Meaning I will need to call the morning of and see if I would be allowed to bring my child that day, as many parents know this is impossible. I will now need to find a new dentist office for my child, who is more understanding of the chaos involved in being a toddler parent.

If anyone knows where Dr. Sneha Reddy is practicing please advise and cancel if you are scheduled…read more She is practicing without a valid license!!! She performed work on my elderly mother while associated with Fairfield Family Dental in Feb. 2020. After completing the first phase of work, she was not reachable to set the next appointment. After a few couple weeks of getting the run-around, numerous requests were made to obtain records to complete the remaining procedures with another dentist, but no response. After going to the office and seeing the mail piled up for what appeared to be weeks, a call was made to CT State Dental Association. The representative indicated "Dr". Reddy's license lapsed and she should not be practicing. He provided the website to verify the information (attached). Please help me stop "Dr. Shady" Reddy who is not only practicing illegally but taking advantage of the elderly.

I scheduled an appointment and when I arrived the door was locked. I called the office to inquire…read moreabout what was going on and the receptionist said that the hygienist went home early. She also said that she called me and left me a voicemail and I did not have a voicemail on my phone. I left work early and pre-medicated for my appointment that I was unable to go to. I was extremely disappointed with the situation and will be finding another dentist office to go to from now on.

My experience here at CT Braces in Stratford was great! Emily and Michelle were both soo amazing…read morethroughout the whole process of getting my braces put back on. Emily made me feel very comfortable and I look forward to every upcoming appointment now. I'm super excited for this journey!

From the owner: Insignia, Damon System, Invisalign, Invisalign Teenread more