Very clean and cool establishment. My Nipple piercings went smooth and quick. The owner was very…read morenice and professional Thank you!!!!!!!!

I made an appointment online for my daughter. She wanted her nose and belly button pierced. The…read moreshop was extremely clean the gentleman who did the piercings was excellent. He was relatable and professional. My daughter I'm sure will be back and so will I. Thank you for making my daughters first experience a positive one.

When I got my nose pierced for the first time back in 2006. I came here. It was such a painless…read moreprocess. Months later when I was ready to get my cartilage pierced, I came here. Unfortunately they don't do piercings anymore.

I have gone to Custom for 3 different tattoos and I could not imagine going anywhere else. The work…read moreclearly speaks for its self but not everyone is as friendly and personable as Steve! I no longer live in the rogue valley but I come down just for tattoos.

Chari (owner and piercer) is incredible. Best piercer I've ever encountered, truly wonderful. Any…read morepiercing I've had done here hasn't hurt & has healed well. the selection of BVLA jewelry is awesome. True investment pieces. Highly recommend coming to see Chari and adorning yourself with the high quality jewelry offered here I've been back for more piercings and I'll be back again for more in the future!

Piercings not worth it. Overall a good experience with Chari but definitely in the "luxury" price…read morerange. Pierced my bridge crooked 3x, and snakebites uneven as well. Even bringing in my own high quality jewelry that meets piercer standards, she still would only change out with pieces from the shop's preferred brand. Again not awful, but would only recommend simpler piercings. Wiloe was an awesome tattoo artist tho, 10/10! Edit, regarding comment from owner: this is retroactive based on my experience from a couple years ago (only recently got on Yelp) but with your comment I see your practices may have changed. Thanks!

Been working with Steve on a pretty complex coverup piece for the last couple months -- and have…read morebeen seriously impressed with his level of skill, knowledge, and creative vision. Really grateful to have this level of artistic talent in a town this small.

Nothing but chuffed with my new tattoo. Steve got me in same day for a cute little drawing my…read moredaughter made. It's exactly what I wanted and I'm so grateful he was willing to fit me in.

Called super last minute because of a piercing mishap and it was the only place open at the time…read moreand Sean was able to fix everything and give amazing advice. Definitely recommend for piercings!

My 20 year old daughter came here yesterday, 6/28/2022 wanting to get her lip re-pierced and did…read morehowever, the person named Sean, that re-pierced her lip did so slightly above the the first hole which in turn, caused the hole to become longer and larger. We took pictures of the hole and went back to committed ink to ask Sean why the hole was now longer and bigger but he insisted that he pierced the same hole. In the picture you can clearly see that the hole is in fact, larger and longer than than the original hole which means that if he had actually re-pierced the same hole there would be no rip like trauma to the area. When we asked for a refund since the job was not done correctly, we were then told that she had signed a disclaimer. However, she had in fact NOT signed any form therefore, legal action will be taken accordingly. Very unprofessional.

Jaime at Universal is amazing! I won a free tattoo with her and she listened to every aspect of the…read moretattoo that I wanted as a redemption memorial piece for my grandma (my other one has to be covered, it's so bad!) What won the contest was me mentioning that I wanted to get a pray mantis, and Jaime had found one on the front door of the shop. She snapped a few pictures of it, traced it, and that's he little dude we put in there. We did an olive branch because my grandmas first job was picking olives, and my daughter's name is Olive. A California poppy because I'm born and raised in Northern California. And pink azaleas because I had one in the front yard of my child hood home. My experience was top tier, Jaime was awesome and I'm so grateful for the experience. Thank you again Jaime.

I came to Universal Rites in search for a studio that had good vibes and talented artists. My first…read moreimpressions of the studio were, it's clean, the lobby was welcoming and had good seating with a portfolio of each artists work. I was greeted by one of the Tattoo Artists, Raul. Raul greeted me as I walked into the studio and quickly made me feel at home and walked me through all of the different Tattoo Artists work and booth areas. I left my contact information for a consultation with Raul and was contacted the very next day to begin my tattoo journey. Raul got me into his booth for tattooing the design I chose two weeks later from my consult. I have gotten over 36 hours of tattoo work done in the past. Hands down, my experience at Universal Rites Tattoo was one of my better experiences while getting tattooed. Raul's booth had a super comfortable table to lie on while being tattooed, his tattoo machines are newer models that don't hurt like the older machines used to and his booth was filled with art that he hand painted himself. Raul's work shows for itself, his line work is some of the best I've come across. My tattoo process was seamless, damn near painless and some of the more affordable prices I've come across. I'm excited to keep scheduling more future work through this studio and hopefully try out the other great Artists who work there.

Got my nose piercing done here. Melinda was great. Place is secure as you have to text someone to…read morelet you in the building. I didn't see anyone getting a tattooed just me and my mom getting our noses pierced.

Where should I start...from the first encounter to the final piece of art...just AMAZING! My…read moredaughter surprised me with an appointment with Charlie. She is a student artist at Epic. I was a bit nervous about getting something permanent from a new artist. Well, ALL my worries were completely diminished when Mark, the owner, came out and sat with us to thoroughly discuss the good and bad of what "might" happen. He stayed with Charlie through the whole visit. Charlie was so incredibly genuine and really took the time to listen to our wants. You have to understand, these tattoos are very small crescent moons. So, with that being said...how much detail can one talk about. Well, she was so careful with the size, style, and also placement. I would definitely recommend Epic to ANYONE...from 18 to 80...they will treat you with kindness and make sure you are 100% happy when you leave! So impressed!! P.S. I am a grandma/53 yrs old