Beware of both unprofessional and rude staff. 8:30 AM weekday - Two women were sitting alone at…read morewindow as line formed behind me. No eye contact, and when approached, the blonde pictured looked up suddenly, rolled her eyes and said not "hello, how are you ?" But rudely "you need to go to the other window." I looked at her in astonishment, not so much that she could not do the intake, but her harried, unfriendly, disposition in a medical facility front office. The brunette was dressed in a sweatshirt, (yes a sweatshirt) and the woman previous to me had to tell her to "be more professional" when she was handed a blank form to sign with no explanation why. "Sign this" This was my experience at Atlantic Healthcare imaging in Bridgewater. Maybe someone in charge at this mega-conglomerate healthcare facility will notice and try and fix their errant employees, but probably not. #healthcareUSA2026

I had xrays taken 8 days ago and when I called to find out why I haven't gotten the results I was…read moreinformed that they have no one to read them on site and that they are sent out someplace else. EIGHT days and no one has read them?! That is absolutely ludicrous and totally unacceptable. Stay away from this awful place. How irresponsible and unprofessional! Yikes.

A lab is a lab is a lab. I came at around 11am on a weekday and the wait was still long. I thought…read moreI would miss all the morning fasters. The wait was about 35 minutes which was frustrating. Aside from the wait, the experience was great. I hate needles but I had a really good tech who made it almost painless...I say almost because I'm still a big baby. He collected easily and I was in and out of the chair quickly. He also let me take a Garfield bandaid to show off how "tough" I was. Shout out to Victor, I would actually ask for him by name next time!

Always a line Indian lady butchering each and every name she…read morecalls The Chew playing on Magnavox from 2001 Ladies child faints Lady freaks out and runs screaming to get water No water Nurses laugh at ladies misery One hour wait to pee in a cup Unorganized lines Still no water 10/10 Will be returning

I visited this imaging center by referral from an orthopedic doctor. I was able to get an appt…read morewithin 48 hours and was pleased with the service provided. The facility is small but offers a variety of imaging solutions, including CAT and MRI.

I always have all my Tests done here, Ex-Rays MRI, Mammograms and CT Scans. The staff is very kind…read moreand always Professional.

The staff at the front desk were extremely rude and unhelpful. Despite providing my Group ID,…read moreInsurance ID, and an official letter from my insurance company, I was told that I had to pay cash. The experience was very disappointing, and I would not recommend this location to others

BAIT and SWITCH Called MRI place in my network, they talked…read moreme into going to their 'nicer one in EB'. Over the phone gave me an up-front total price of $350 for the service I needed, because "using your insurance - the deductible would be so much higher'. Asked twice if that was the full price. Day of, they showed up 20 minutes late, took my payment, asked for ID and insurance. Assured me that they weren't billing the insurance, just needed it for records. Guess what I received a week later - a denial of claim as out of network and a bill for $2200+. They ran my insurance and now expect me to pay them over $2200. Don't fall for the "it's one price and so much cheaper than your deductible' scam. On top of that the report sent to my Dr said that I had no gallbladder. I most certainly do. So their results are as questionable as their manner of doing business.

Had the best experience Ever! They where able to accommodate me the same day. Orfelina was my…read moretechnician and she was very professional. I will be returning and recommending family and Friends!

I wish all urgent cares were like this. The doctors are super down to earth and friendly and…read moreremember us even though we've just been a few times over the last couple years. They really take the time to listen and do whatever is necessary without pushing too many unnecessary tests or medications or being unrealistic about their scope. We've never had to wait more than a few minutes to be seen.

Friendly staff. Clean. Convenient…read more This location is conveniently located in Kendall Park. Staff is friendly and experienced . This location has an X- RAY room. I hope you find this helpful. Thank you for reading.

Great job. Made the experience easy and convenient. Very timely service and professional and…read moreknowledgeable. Kayleen, Michelle and Fatima did an excellent job with me.

We all know how fun MRI's are right. I went to Edison Medical Imaging today and the staff is…read moreamazing Michelle made sure that I was comfortable and talked me through it. Thanks girl! Kaylee at the desk was also amazing. I was running a few minutes late and she got me real quick. It's not a fun test but if you have to have one, go to Edison Medical Imaging. They will get you through it.

Great place for diagnostic work. Parking is attached to the facility, staff is knowledgeable and…read morecourteous and I didn't have to wait more than a few minutes for any of my 3 appointments (although I do make my appts early - the later you make them, the more delayed they can get in ANY medical facility.)

We drove a long distance here to get a sonogram for my spouse who was in a lot of pain. The first…read morefloor reception spoke to me in a robotic way and didn't allow me upstairs or even explain the situation. When he went upstairs, the staff upstairs complained they never received a referral from him and purposely provided him with a wrong email address to send the referral to. With a high blood pressure, my spouse stood there and tried to continuously email the referral to them without any assistance. The doctor that provided us with the referral got 4 confirmations that their fax copy also went through. Because it was close to 5 oclock they cancelled him appointment without his knowledge. I understand you want to go home at 5pm sharp, I totally understand it's the time of an epidemic but I was appalled at how a human being can treat another human being. Since we are in the medical field ourselves we will absolutely refrain from sending anyone to your office.

Dad going in for Brain MRI…read more Wait time was little. My dad gets cold easily so I asked for a blanket which they got him for the waiting room. very nice staff! Loved my dads technician and overhearing the other the way they treat the patients with such care. This location has an open mri if you need that.

I waited for an anointment for a couple of months. They sent email to me a couple of days before…read morethe appointment that said I was required to pay them at the time of the appointment, before they even process the claim with my insurance. I called to explain that I almost met my deductible and there are claims being processed, and if I pay now there is a big chance they would have to refund me and I really have no time to deal with it. There wasn't even an attempt to resolve this situation, so I had to cancel. Disappointed! And I don't live in Fort Lee anymore; I live in Somerset County, just to make sure I am talking about the radiology on Veronica Avenue.

This is my preferred University Radiology location. I also have been to the one in Edison and I…read moredefinitely prefer Bedminster over Edison. The women at the front desk are much more pleasant than the front desk women at the Edison location. My experiences at Edison made me not want to go to that particular location anymore. I'm glad I decided to come to this location instead and my experience has always been good. The ultrasound tech is very nice and she makes me feel comfortable every time I go. I wish I got her name but she is always amazing the times I've gone.

Care was great. The sign in and user experience online is a nightmare. I'll go elsewhere just to…read moreavoid this kafkaesque hellscape of endless menial tasks. Don't want to schedule an appointment online? We'll have I got great news for you. This business has decided that what their customers want most when they need medical imaging done is to go through the process of applying for a job online. While uploading your documents you will be asked to type out all the information located on your health insurance card and then you will be asked to upload the front and back of your health insurance card 3 different times in 3 different places, and then when you get to the facility, guess what they're gonna ask you for? They're going to ask you for your health insurance card! why did you have me upload 3 distinct copies of the front and back of my health insurance card only to have me provided in person. What was the purpose of that ridiculous exercise in time wasting? But wait! There's more! Why are you visiting us? For X-rays! What kind? How would I know that's why the doctor gave me a script. You read the script , not me. I can't read doctor chickenscratch. You've asked me to upload scans of the scripts. Once, twice, oh look another document you're asking for triplicate plus a description? Why? Why are you like this! Do I have nothing better to do? Obviously nothing better to do that express my frustration with the lack of care given to the consumer on all fronts.