We had a very positive experience here. My daughter goes to Brockport and needed a haircut-she has…read morevery long thick hair so she was a little nervous! Jessica listened to what she wanted and she did a great job. My daughter walked out looking and feeling great. The salon itself is beautiful and cozy. Very friendly staff, great customer service.

I was sent home with wet toe nails and those toe separators and their rip apart flip flops. As I…read moreremarked to her they'd get messed up driving like that. And they did. I have 3 toe nails where the polish has rubbed off. I now have to pay for another pedi to fix them. I gave an extra star because she was friendly.

thank you super nails for being the best in monroe county. very dedicated team. you can tell they…read morelove what they do. you don't feel like you're being rushed it is a peaceful get away. you feel safe here too! 11/10 stars highly recommend- book super nails

I will never schedule an appointment here again. I had to walkout tonight bc my appointment was not…read morerespected at all. This place has gotten very rude. I'd rather go to Heaven Nails!

I'm not someone who gets their nails done but wanted to have them professionally done for my…read moreengagement pictures. There was one woman working when I went, I believe it was the owner but I'm not sure because she never gave me her name. She spent most of the time she was working on my nails on a video call with her son. That made me feel a little weird, but she did get my nails done quickly. I was in and out in about 30 minutes for a regular painted french manicure. She charged $45. Not sure if that is a good price or not because I don't have anything to compare it to. It's been 7 days and I don't have a single chip and they still look the same as the day I had them done. They offer appointments and walk ins.

They do a very good job as long as you tip them excessively…read moreI had an appointment at 2 o'clock and when I walked in there was someone in her chair and she spent 3/4 of an hour on them and then took a little break before she took me I looked at her book, and my name was definitely there and she never even apologized. I thought it was quite rude of Julie.

It is quiet and does appointment only so always on time. Clean. I find Jen is really rough on…read morepedicures and your toes may hurt after. I've had better luck with Nancy but after my last pedicure she went to the back of the salon, never came back to check nails/ see if I was ready to go. Jen checked me out. Also they turned off their music like they couldn't wait to close. It was a very uncomfortable visit and very unwelcoming. I hope Nancy has a better day but it was off putting.

The lady cut my nails to the skin and made them jagged after I had asked her to please not cut them.read more

I highly suggest Jagged Edges!!! Shelby is amazing with my hair, I get TONS of compliments, she is…read morealso super sweet and nice to talk to!! Makes you feel comfortable the moment you walk in the salon!!

I made an appointment to get my roots touched up with this salon after seeing that it was the…read morehighest rated salon in the town I just moved to. I was really looking forward to my appointment because not only did I make it for a root touch up, but I wanted an even brighter blonde than I already had. I get to my appointment, and the stylist quickly got started on bleaching my hair. The stylist put lots of bleach on my hair, her applying the bleach on my hair ALONE, took 2 hours. Everything was fine until she toned my bleached hair. I used to do my blonde hair myself at one point, so I know that toner sometimes dries super dark but leaves a beautiful blonde finish. I noticed the toner dried jet black. At that point, I began to worry. When she washed the toner out, my worst fears had been confirmed. The stylist had done the exact opposite of what I asked for. It was honestly a nightmare. I come in for a root touch up, and end up with my entire head looking like the root I wanted to touch up. My thing was, how are you going to douse my head in bleach and my whole head is black! I sat in the chair and cried as she did my blowout. When I told the stylist that I didn't like it, and that it wasn't what I asked for at all, she really looked in my face and told me she "fixed" my hair! Unbelievable! When it was time to pay I expressed how absolutely horrified I was at my hair. After having me sit down for about 15 minutes, maybe a little less, I told them I would pay as long as I can come back and get my hair fixed. They gave me a time for two days later and I went. I put this bad experience behind me and was looking forward to seeing the result. You can see the result for yourself. The new stylist that did my hair didn't even finish the blowout. This is one of the worst, if not the worst salon experience i've ever had. I will say there were other blondes getting their roots done, and theirs came out beautifully. I'm sad I didn't get those stylists. I will be going to sally's next time and doing my hair myself because I will not be coming back to jagged edges salon. Jagged edges indeed.

I've been going here since it opened and I won't leave until I'm forced to. Everyone is so sweet…read moreand incredibly talented. It's always so happy and upbeat inside without being overwhelming. If you're lucky enough to get in with Andrea don't ever switch! She is an absolute genius and I always leave feeling so good and confident. Taylor has been doing my mom's hair for the past year and has completely fixed the damage from her old stylist. They also have a stylist that does primarily men's hair who has her own room in case the main salon gets too loud for that clientele. This past weekend I got a spray tan from Maddie and let me tell you, she is GOOD. She was so respectful, and was very informative and thorough. It's been five days and I still have a glow. They offer a ton of other services that I haven't had the pleasure of doing yet, but knowing Andrea and seeing some of the outcomes online, I know they're great!

Madeline Roth did my spray tan! She did an excellent job! I have had spray tans for over 15 years!…read moreSome of mine in the past have done from makeup artists in NYC and in NJ that did models and professional body builders and dancers. Madeline was very professional and took her time. She listened to me when I told her I didn't want to be too dark and chose the perfect formula for me. In addition, unlike other spray tan artists in the area, she made sure to cover specific areas that had tan lines. She made sure I had barrier cream, sticky bottoms for feet, and a hair net to protect my blonde hair from the spray. She was great! A few people complimented me on how nice my tan was and didn't even realize that it was a spray tan until I told them. I love it. Even my husband complimented it. She was awesome!

This has to be one of the best massages I've ever spas in the Rochester area! My therapist, Jaime…read moreis so professional and I leave there feeling relaxed and refreshed! Even when I go on vacation and get a massage, they usually disappoint compared to her massages! I can't say enough about how good this place is, it's definitely my #1 spot for massages!

I've gotten a massage here twice and both times have been wonderful. I've gotten massages from…read moreDebbie P. and Alycia and both therapists did a great job of focusing on the spots where I had extra tension and used the exact amount of pressure that I requested (I prefer more of a deep tissue experience). Both times I left feeling refreshed and relaxed! The interior of the spa is very warm and welcoming. They have a shower in the bathroom, though I didn't use it due to COVID, and individual rooms for each client. They also offer services beyond massage, such as facials, waxing, and hair styling. Their massage pricing is some of the best in the area: $50 for 30 minutes, $60 for 45, and $70 for 60 minutes. I've found them more affordable than other spas in Rochester, with excellent quality. I've enjoyed both of my experiences at TMB and will be a regular customer from now on!

Hannah did a great job with my hair once again. I love the feel and look of this place. Everyone is…read morefriendly and does a great job with hair and styling. The location is convenient, friendly staff, clean and modern. As I was having my hair cut and colored I noticed quite a few regulars that make appointments before they leave. Seems like great customer service to me!

Poor customer service. I called regarding an issue I encounter during a pedicure and just got a…read moreweak sorry from the owner.