Sheridan has been my counselor for several years. I come when I need to and stop when I don't. She…read moreis a great counselor. She is really good at EMDR which is a hard process to go through. She is very personable. She is willing to work with clients as much as she can on appt times, billing, insurance, etc. she has a lot of experience. I am a student getting my masters in counseling so I am pretty up on techniques and she is really good at helping client implement techniques to help themselves.

If you're seeking to enhance your quality of life and need assistance with managing various…read morechallenges such as eating disorders, anxiety, depression, addiction, trauma, and more, this is the place to turn to. My experience with them was exceptional and far surpassed my expectations. Making the decision to seek their help was one of the best choices I've made in selecting my healthcare team. The fact that my family and friends have noticed changes in my behavior and actions demonstrates their expertise and effectiveness. I've never encountered a facility where so many therapists, the doctor, nurse, and administrative staff work seamlessly as a cohesive team. Therefore, if you're committed to making positive changes and gaining control over the issues I mentioned, this organized team of professionals can assist you in achieving your goals. Thank me later!

the transformation center was genuinely good for a while, i did both their IOP and PHP programs…read more however, they for some reason always wanted to step me up to more intensive treatment (inpatient or residential) every time i went through the program. the last time i went in for an evaluation, the director told me i *had* to go to more intensive treatment before i could come back, and i still dont get why. great place, great people, just lots of issues with constantly trying to be stepped up in care

I cannot express how little I would recommend Kathy Miller. She told me I had DID (Multiple…read morePersonality Disorder). No matter how many times I told her I didn't and refused to engage in her silly activities, she assured me I did have DID. My current trauma therapist is also certain I don't have DID. When I was raped by someone I knew, Kathy said, "You had sex with (person). So what!?!" And the appointment after Christmas she spent the entire session telling me about her Christmas lunch at the Peabody, which included new potatoes, with her friend who ate too slow and so they missed the movie. Thankfully my insurance changed and I had to stop seeing her. Should have left a long time before that!

I felt an air of superiority coming from this therapist. I felt judged and looked down upon. I felt…read moreno empathy coming from this therapisy as I shated very traumatic life events. I felt it was just a job for this therapist and a way to make monry. I did not return after one in person visit. As I see on here, others have have had different experiences. For that I am grateful.

Can I leave zero stars? I worked for Forward Counseling for…read morefive years, handling everything from payroll to billing and credentialing. I built this company from the ground up, only to be harassed, disrespected, and treated unfairly. Despite my hard work, they gave me nothing in return. The leadership and work environment here are toxic. Do yourself a favor and stay away. They're trying to ignore and silence me.

I have been going to therapy here (via teletherapy) since January, and I am so happy with the…read moreservice. I love my counselor, because she is flexible, knowledgeable, and genuinely cares about my progress. I have also received medical care here with Dr. Wanderman, who has also been incredibly helpful.

So one of the biggest problems in trying to find a counselor is finding someone who truly takes an…read moreinterest in you beyond just a one hour time slot each week and finds a way to reach you in a unique way. The counselors at Hope Evergreen really go beyond the basic and try to find the best way to communicate and connect with someone where they are and what they're experiencing, and that's rare. When you have a counselor who is striving to treat you as an individual, it makes such a difference in working out your issues. I can't recommend Hope Evergreen enough.

From the owner: Looking for a professional Therapist in Germantown, Memphis, or nearby areas? Hope Evergreen…read moreCounseling is here to support you. Our Mental Health Clinic offers Counseling Services like Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Couples Counseling, and more. Katheryn McLendon, the founder and owner of Hope Evergreen, leads a team of skilled therapists who are ready to assist you. Whether you need Couples Counseling, Family Counseling, or Marriage Therapy, our compassionate experts can help. In addition to in-person sessions, we provide Virtual Therapy for your convenience. Schedule an appointment with our virtual assistant or book online today, and take the first step towards better mental health.

Highly recommend. Absolutely professional staff, so kind, helpful, organized; amazing program.read more

I went to Daybreak when I was in high school. I was having behavior problems and the people at…read moreDaybreak definitely helped me out. There were people with all sorts of behavior issues; mine were minor compared to the other. They helped me stay current with my school work. They helped me to deal and learn the tools I needed to exist. There were times I felt it was all stupid and beneath me, but ten years later...I appreciate all the work they do. This is not a recent review but in 2007, they saved my life. If your child is acting out and you don't understand, this place will understand your child and work with you to understand what they are going through. It is therapy for the whole family.

We attempted to schedule an appointment for a minor at Germantown Psychological Associates. What…read moreshould have been a straightforward intake process became a series of administrative errors, inaccurate explanations of federal policy, and unprofessional conduct that created unnecessary barriers to care. Based on this experience, I would never feel comfortable entrusting my family's care to this practice.Save yourself the headache. Explore other providers. Major issues encountered: Intake forms promised via email were never sent, and no clear appointment confirmation was provided -- despite multiple phone calls. And that's if the intake department even calls to begin with after requesting the appointment on the initial call. The intake department had to be called weeks later and prompted to initiate our intake process, which includes several digital forms. After forms were not received, we were informed of a policy that appointments are cancelled if paperwork isn't submitted in advance -- a tricky requirement when the paperwork itself was never issued. If you want a disgruntled young lady with a flat affect to condescendingly explain how your email's spam folder works, this is the practice for you! Spoiler Alert: The intake forms were not in the spam folder even after I learned how to check it, much to my good sis's chagrin. During the multiple phone conversations required to correct their administrative oversight, staff consistently demonstrated a condescending, dismissive tone. Staff explicitly refused to verify insurance coverage and redirected us to handle it ourselves in a dismissive manner. After we believed everything had been addressed, there was still ambiguity regarding whether the intake appointment even remained scheduled. When I arrived in person with a completed copy of the intake form and attempted to confirm the appointment, staff refused to confirm anything because I did not have a Release of Information. In this instance, no protected health information was being requested or shared -- we were attempting to confirm whether an intake appointment existed for a patient not yet established in care. Rather than clarify policy or escalate appropriately, the interaction became argumentative. As tensions rose, the office manager physically raised her hand to silence me in conversation rather than addressing the administrative breakdown. If nothing else, their commitment to the bit was admirable, albeit concerning. At no point was there accountability, clarity, or an effort to repair the situation so that a minor could access needed clinical assessment services. For a practice offering ADHD and psychological assessments, administrative precision, accurate policy communication, and respectful interaction should be foundational. Instead, this experience created barriers to accessing care. We promptly withdrew our paperwork and sought services elsewhere. For something as sensitive as securing healthcare for your family, the intake process should not feel adversarial. I left discouraged that families in our community may encounter this level of disorganization and dismissiveness when seeking care. Families navigating psychological evaluations are already managing significant stress. Administrative disorganization and inaccurate policy explanations should not compound that burden.

DO NOT USE THIS PROVIDER. They told me that they accepted my insurance, I scheduled the intake…read moreappointment for my daughter and waited 6 months. I filled out the new patient forms a week ahead of time and they automatically charged my card, but they never filed an insurance claim. After the appointment I find out that they do not accept my insurance!! They told me "they forgot" to call me to tell me. My health insurance provider is United Healthcare through my employer. Absolute SCAM.