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    Living Spaces

    2.0 (1.2k reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    Outlet area
    Paulla L.

    Service here was outstanding. I was greeted by Chevy. He offered me water and a freshly baked cookie. I was there for a specific item. Chevy walked me to the area and let me shop ( without interference) the store was clean and had plenty of furniture varieties. The store was huge with a bonus area of outlet items. The parking lot was spacious and safe.

    Material failure on couch cushion.

    Bought a sectional couch from Living spaces three years ago paid well over $7k plus another $1k for their 5 year warranty. Made a claim for couch material ripping and failing at seam. Was rejected for wear and tear. I have attached pictures of material. You would think material would last more than a few years, especially at price I paid for the couch. Complete BS. I failed a dispute on warranty and waiting to hear back. If rejection finalized and not accepted I will not shop at living spaces. I WARN ALL POSSIBLE CUSTOMERS AVOID THEIR EXTENDED WARRANTY ITS A WASTE OF MONEY AND A MONEY GRAB BY LIVING SPACES.

    Text.

    Nightmare location. Paid for full delivery and install. Missing parts and three trips later, they were not able to resolve the problem. Took everything back and refused to refund the install service fee. I got screwed. Be ware of this place.

    Danielle P.

    I'm kind of surprised by the low ratings for this place! I've had good experiences when shopping here over the years. I decided to upgrade my living room furniture. Out with the old, in with the new mentality. I had been looking at options available online and saw they had what I was interested in at this showroom. I think the whole process was streamlined because I went in knowing exactly what I wanted. In choosing between two sectional sofas, I landed on the one I saw online. A quick couple of decisions and we were onto the accent chair. They had a great option available that matched perfectly with the sectional sofa I picked out and the space I had. I had a credit from a protection plan I'd bought on a furniture set previously and didn't have to utilize, so it's nice they give you the ability to get some of that cost back later down the line. I was able to use the credit on this purchase. Delivery wasn't free, but I wanted the full setup as well. They're very communicative about the delivery process and time they'll be arriving. We love our swivel chair as well as the sectional sofa. I always wanted a reclining sofa! The storage within the sofa as well as all the USB charging ports and electric outlets are really beneficial as well. I'd definitely consider shopping here again.

    Jennifer D.

    Now 1.5 years into owning this sofa and buying the 5 year warranty the warranty company denied my claim and Elizabeth from customer service said there's nothing they can do to help me.

    Bed with defects!
    Vic C.

    Do not buy mattresses from Living Space. The one I bought was defected and a technician from living space came out to look at it after three weeks of not responding to my complaint. Tec Measured the defect and said new mattress are not supposed to slump down. He measured it and took a photo. Several days later, Received a call from living space saying the defect was less than 1 1/2 in and therefore the claim is denied. Ask to see the photo and I was told it was against their policy. So they denied me a copy of the photo. They are not transparent and all customers should not trust them. Small claims court I will file to get my money returned. Unfair practices at this living space store in Rancho Cacamonga!

    This is what I was delivered and need to try to put together.  I am not happy'.
    Jeannie W.

    I ordered a dining room table and chairs and paid $40 extra for it to be brought in the house. They did...but at no time was I told the table and chairs would arrive in boxes and I had to put it together. I did call and after being in hold for 15 minutes, I was told the best they could do was send out a pre assembled one tomorrow but it would cost me another $50. Really poor customer service and shame on the salesman for not telling me that when I bought it. It isn't like he couldn't tell I was well beyond my prime and my husband could hardly walk. I may just have them come pick it back up but they would probably charge me for that, too!

    this was my drop off :) btw the delivery guy was nice over the phone.
    Christina G.

    I went to this store and the people were nice. I placed my order and unfortunately, they will not deliver or service areas frequently. Like bobs furniture goes everywhere and furniture is same quality but less than living spaces. I ordered delivery and full service. Since I want there I had to reschedule the service to assemble the dining table. So I scheduled a "rescue" and they said they can only do it on Thursdays. Lol what a joke. So I said there's NOTHING that can be done? They basically said Thursday or nothing. Ridiculous. Now I have to do this myself. I might ask bobs to help me out when they deliver my other furniture. Than goodness I didn't order the rest of my furniture from living spaces. I def won't be shopping at living spaces anymore.

    Couch cushions
    Angela L.

    Zero stars if possible. I bought my couch in July 2nd, 2025 at Living Paces in Rancho Cucamonga, CA. It was delivered on July 4 no issues no problems today I unzipped the outside of the cushions took them off to wash and they came out ripped up. I put it on a delicate setting. I used cold water and did not dry. It didn't even get to the dryer because it was already torn up by the time I took it out of the washer. I also purchased the extended warranty which apparently that doesn't go through yet until a year after the purchase date, so I open a claim with Living Spaces, their warranty department called me back and said that they could not replace the cushion or the outside of the cushion because I was not supposed to put them in the washer. I explained that due to having pets I would never purchase a couch that I could not take the outside of the cushion and throw it in the washer to keep my couch clean once a month mind you today is not even 4 August. I've not even had it a month. So unfortunately they told me they cannot replace them because I was not supposed to wash them. Also informed the sales agent if I could unzip and wash them she said yes!!! I would have never bought the couch. I will attach pictures. Worst customer service ever!! I had furnished my house in 2017 with living spaces they HAD great customer service then. I had a table replaced and chair no problems. Today they have lost our business forever. Update: Supervisor Maria contacted me and said she is approving the cushions be replaced l!! She was very nice and helpful. Not like Orlando from the warranty dept. It can take 2-4 weeks to receive. I will update once I recover them. For now I'm okay.

    They said they cover these but it's false.

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    1 month ago

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    14 days ago

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    3 months ago

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    3 months ago

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    1 year ago

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    4 months ago

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    5 months ago

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    2 months ago

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    2 years ago

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    Thank you for choosing Living Spaces for your furniture needs.

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    2 months ago

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    9 months ago

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    4 months ago

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    2 months ago

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    5 months ago

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    10 months ago

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    5 months ago

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    1 year ago

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    11 months ago

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    5 months ago

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    1 year ago

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    6 months ago

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    11 months ago

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    3 months ago

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    2 years ago

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    Hello Scott, thank you for taking the time out to leave a review.

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    7 months ago

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    2 years ago

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    7 months ago

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    2 years ago

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    3 years ago

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    4 months ago

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    10 months ago

    I will never shop in this store again. They are so unhelpful and rude. Taking my business to Mathis brothers.

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    9 months ago

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    11 months ago

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    3 years ago

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    1 year ago

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    11 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    5 months ago

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    Page 1 of 30

    Ask the Community - Living Spaces

    Do you offer free shipping?

    Yes, we now offer Free 2-Day Shipping on orders over $500. For more details, please visit our Free Shipping page: https://www.livingspaces.com/delivery/free-shipping

    Don’t See Your Question? Ask Away!

    Review Highlights - Living Spaces

    Then we were welcomed and told right off the bat that no one works on commission, so it takes the pressure off.

    Mentioned in 22 reviews

    Read more highlights

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    Because all the stores in my area have closed, I decided to take a drive to take my mom out for…read moreMother's Day. My gosh, this store did not disappoint and is huge, like the other locations I used to visit. The store is full of a variety of home goods for your bedroom, kitchen, living room, and backyard. Prices are really good and not too expensive, which is a plus when everything is increasing. The quality of the goods is also great, and they even have well-known brands like Oxo, which is one of my favorites. The cashier was also extremely nice and friendly. We had a conversation with her, and she was great with my mom. When I am in the area, I will def make another stop or just take the drive to get the newest addition to my house.

    I had the most amazing experience At Home thanks to Rosie!…read more I bought a skeleton floor lamp that was unfortunately missing an integral part of the structure due to a manufacturing mistake. I have been waiting for this product for the past year since I was not able to get it online or in store last year. Unfortunately there was no more stock online so I was unable to get a replacement. I was absolutely devastated. Lucky for me, Rosie was unpacking the remainder of the halloween decor items and found another lamp! She was able to give me a call and ensure I was able to check the product to make sure it was in good condition for me! And it was perfect! My year has been made and the wait has definitely paid off all thanks to Rosie and her amazing customer obsession! Thank you soo soo much Rosie I hope you see this! I will be coming back to this At Home location for the foreseeable future.

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    Pottery Barn

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    2.5(95 reviews)
    0.5 mi
    $$$

    I am writing to share my experience regarding a recent bedroom furniture purchase, as well as the…read moreongoing issue we encountered with the delivery of our nightstands. Over the past several months, we have purchased furniture for three rooms from Pottery Barn and have invested a significant amount of money. Most recently, we purchased a full bedroom set, including an armoire, bureau, two nightstands, and a king-size bed. While the most recent delivery did not go as smoothly as we had hoped, I was informed the night before that one of the nightstands was cracked and would not be delivered. I was told the second nightstand would still arrive. However, when the delivery team arrived, they were only aware of the damaged nightstand not being delivered and had no information regarding the second one and they could not confirm its location. From that point forward, I spent a considerable amount of time going back and forth with both customer service and the store trying to locate the missing nightstand. Each time I called, I was told the situation needed to be "investigated," and representatives had to review extensive notes from prior conversations. Meanwhile, I could see in my online portal that the nightstand order was repeatedly being placed, canceled, and reordered, which only added to the confusion. About two weeks after receiving the rest of the furniture, I was notified that one nightstand was available and ready for delivery. It was delivered, but there was still no clarity on the second one. After additional follow-ups with customer service, again without clear answers, I eventually received another notification that the second nightstand was ready. It was delivered the following week, and at that point, we finally had the complete set. However, the confusion continued when I was contacted yet again to schedule delivery for another nightstand, despite already having received both. I ultimately had to call customer service once more and spent nearly 30 minutes resolving an issue that should have already been closed. While we are very happy with the furniture itself, including the other two rooms we furnished through Pottery Barn, the overall experience was frustrating and unnecessarily time-consuming. Additionally, I was told by a representative named Lynn that I would receive some form of reimbursement for the inconvenience. Unfortunately, this was never documented, and no compensation was provided. Given the amount of time, effort, and confusion involved in resolving what should have been a straightforward delivery, I am disappointed with how this situation was handled. I hope this feedback is helpful that future customers do not experience similar issues.

    Love Pottery Barn, but I wouldn't recommend this location…read more Crystal, the manager, was unpleasant to interact with. Super rude, super condescending, and honestly made the whole experience uncomfortable. * side note, my review is not the only one who mentions how awful Crystal is. Another review mentioned how horribly she treats the staff * The new Brea location just opened and is worth the drive. Everyone there is happy, kind, and actually want to help you.

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    Joel Jones Furniture - Side street window for Joel Jones Furniture across parking lot from Aldi and Office Max

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    3.8(16 reviews)
    2.0 mi
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    I spoke to this woman for about fifteen minutes on the phone about specific furniture I wanted and…read morenot once did she say they are no longer at the location listed. So my wife and I drove thirty minutes looking for this place just to call her to find out they "are in between locations " with no particular place in mind. So really not in business as far as I'm concerned. After reading your response I believe you miss the point. If you would have been honest and upfront then my wife and I would not have wasted over an hour driving round trip to a nonexistent store.

    I purchased my bed and mattress from this company about a month ago. I was on the market for a new…read morebed and had already had something on hold elsewhere but it wasn't exactly what I wanted...just a good deal (or so I thought). I kept doing some research and found Joel Jones on yelp and read the reviews--low and behold this place is literally right down the street from my house! I went in and I explained to Joel what I wanted, she pulled out a catalog and pointed out some pieces that she thought I'd be interested and and I was immediately sold! I was even more sold when she told me the price! I sat on it for about a week and the following week went back and placed my order and paid cash in full. Now here's why I gave 4 stars not 5. I was quoted 2 weeks and that id receive a call to be kept in the loop, well a week had passed and I heard nothing so I paid them a visit..I was told I'd get another call (never got the first one)..never for the second one either so then I called and was told that due to the holiday (thanksgiving) it might be slowed down..another week went by and when I called I got different info..long story short there was a lot of miscommunication and lack of communication and I eventually paid them another visit and days later got a call saying my items were ready (mind you the manufacturer warehouse was only an hour away so I don't know why it took so long). Overall my bed was installed and I am completely in love! Best purchase I've made all year! I am in love with my Queen bed! The mattress is amazing and the bed accents my decor perfectly! Despite the lack of communication I will definitely be purchasing from Joel Jones again! you can't be this price and quality!

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    Living Spaces - furniture - Updated July 2026

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