Customer service needs improvement one person there and only takes appointments while yelp says…read moreit's open I disliked that I drove over for nothing so sad.

I added a photo to my original review. I love the layers and the color is exactly what I wantedread more

I've had a wonderful experience every time I've connected with this salon. Their customer service…read moreover the phone and through text is always warm, professional, and kind. I look forward to finally getting my hair done here soon because I already feel so well taken care of. The owner, Veronica, runs the suite with such professionalism. Five stars well deserved!

This salon really stands out in the middle of old town Chatsworth, we really needed something…read moremodern and aesthetically pleasing such as this beautiful salon. Super clean, smiling and welcoming staff. Had my hair done by Morgan who far exceeded my expectations, she was extremely accommodating and really knew what she was doing. So happy to have found a new salon nearby!

I've been getting my hair cut by Yvonne's and I honestly couldn't be happier with the results every…read moretime. She has an incredible eye for detail and really takes the time to understand exactly what you want. My hair always comes out looking clean, balanced, and easy to style, which is something I've struggled to find with other stylists. What I appreciate the most is how precise and consistent she is with her cuts. You can tell she truly cares about her craft and making sure her clients leave feeling confident and happy. She's also super friendly and makes the whole experience comfortable and enjoyable. If you're looking for someone who is talented, professional, and genuinely great at cutting hair, I highly recommend her. I always leave feeling like the best version of myself.

Yvonne is amazing. Super close to my work and always does a great job and it's super friendly. I…read morewill always go to her. Thanks.

I had such a great experience! She took the time to really look at my hair and explain what she…read morenoticed, which I really appreciated. She showed me how to properly manage and style my wavy hair, and gave me tips I can actually use at home. She never made me feel rushed and listened carefully to what I wanted before getting started. On top of that, she's incredibly sweet, kind, and easy to talk to. I absolutely love my haircut and will definitely be coming back!

Everything. Cut. Style etc. precise. Friendly. Listens. Great vibe. My son goes here also…read more For years.

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

My usual stylist was booked out for a week and I needed a haircut, so I decided to try somewhere…read morenew. Let me just say -- lesson learned. I called and got an opening for the next day. I was told the haircut would be $60, so I booked it. When I arrived, I wasn't even sure I was at the right place because the business name didn't match. Turns out it's just a bunch of stylists renting chairs and advertising under their own names. The space itself is a weird little hole in the wall -- not inviting at all. The door was locked when I got there, and my stylist was nowhere to be found, so another customer -- still in a robe with product in her hair -- had to get up and unlock the front door for me. That set the tone for the rest of the visit. I tried to communicate what I wanted since it was my first time, but my stylist seemed far more interested in talking than listening, so I eventually just let her do her thing. Then we moved to the shampoo station, and the chair was absurdly small and uncomfortable. I mentioned it, and she just chuckled and said, "Yeah, it is pretty small." In the middle of washing my hair, she asked me, "Isn't this relaxing?" -- after I had just told her the chair was uncomfortable. Fluorescent lights blaring overhead, people chatting at full volume in a tiny space, and the world's smallest chair... relaxing is not the word I'd use. I just nodded so I didn't have to answer. Then, while still rinsing my hair, she asked if I wanted styling. I was confused and asked what she meant. She explained that styling would be an additional $60 and would require washing my hair twice. I declined -- I wasn't looking for rollers or anything like that, just a basic cut. We finished up, went back to the chair, and she said she'd dry my hair so I could see the cut better. She roughly dried it, left it still damp, and the haircut looked like something straight out of the early 2000s. At that point, I just wanted to leave. Before I could even stand up, she asked if I had Zelle. I said yes, but reminded her I was told they take credit cards. She said they do, but there'd be a fee and she'd prefer Zelle. I just paid it and got out of there. I walked out into the cold January air with damp hair and ended up with a headache. When I got home, my husband asked me if it was raining outside because of how my hair looked. I just blow-dried it myself and accepted that this was a reminder: make the appointment with the stylist you trust and know that they are doing, even if you have to wait.

Excellent service. My teenage son finally settled for this hair salon and is very satisfied with…read morehis haircut and Korean style perms.

I just had my second appointment here, and I couldn't be happier!…read more From the second you walk in, everyone is so welcoming and kind. The salon has such a great vibe, and you can tell they genuinely care about making every client feel beautiful. Melissa does my color, and she is incredible. I've never gotten so many compliments on my hair color in my life. People are constantly stopping me to ask where I get it done. Gina does my extensions, and they are absolutely flawless. Together, they're the dream team, and they make me feel so confident every time I leave. What I also love is how attentive they are. If I've ever had even the smallest concern, they take care of it right away and make sure I'm completely happy. That kind of customer service is rare. Their pricing is fair, their work is amazing, and I recommend Melissa and Gina to anyone who's looking to love their hair and feel beautiful. I'm so glad I found this salon!

I honestly wish I had read a review like this before booking because it would've saved me almost…read more$170 and months of growing out my hair. This was my first time here. I had seen all the amazing reviews, looked through the salon's Instagram, and even checked out Tristy's page beforehand. I remember thinking, "Her work looks pretty good." Since I specifically wanted layers, I booked with her because she was recommended for them. Looking back, I couldn't have been more wrong. I came in knowing exactly what I wanted: long, blended layers, a U-shaped cut, lots of movement, and face framing. I also made it very clear that I did not want a V-cut or choppy layers because I didn't want my ends looking thin. I repeated this several times, and she kept saying she understood. While Tristy was nice, I honestly felt like she was trying to get through the appointment as quickly as possible. I had even arrived early, but the consultation still felt rushed when I was explaining exactly how I wanted my hair. The salon itself was nice and had a good atmosphere, so I honestly felt like I was in good hands. After she finished, she gave me a full round-brush blowout and took a picture of the back of my hair. It looked great, and I left the salon happy. When I checked out, though, I was charged $150 (almost $170 with tip) instead of the $100 I had originally been quoted. The extra charge was never explained, but since I liked how my hair looked at the time, I assumed it was because of my hair length and didn't question it. The first time I washed and dried my hair myself, my heart honestly sank. The layers were uneven, choppy, disconnected, and looked much closer to a V-cut than the U-cut I had specifically asked for. The back had movement, but it wasn't soft or seamless. Before anyone says, "That's just how layers look," no, they don't. Layers can have movement without looking choppy. Mine didn't. What upset me the most wasn't just the money. It was spending almost $170 and still NOT getting the haircut I asked for. I had spent months growing my hair out because I wanted a beautiful layered haircut. Instead, I lost length, ended up with uneven layers, and walked away with hair that looked nothing like what I had envisioned. I eventually went to another salon just to fix it. Ironically, I left that salon happier than I ever left this one. I'm writing this because I relied on the "good 4+ stars" reviews and Instagram before booking, and my experience was completely different. Tristy was nice, but being nice doesn't make up for a bad haircut. I wouldn't recommend her to my closest friend, let alone anyone looking for layers. If you care about your hair and you're booking for layers, don't book with Tristy. This was, without a doubt, the worst salon haircut I've ever had.

Amazing staff and beautiful work! I got a hair cut, nails and lashes, so happy with the self…read moreimprovements. Will be back for a hair treatment and lash fill!

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

I needed a hair cut and happened to drive by per chance, without an appointment, I could get a cut…read more A beautician named, Patty squeezed me in. The cut was fabulous.

Love my girl Aleyda! She's been with me for years, and I'm beyond grateful for her!!!! She's just…read moreamazing at what she does!

My husband and I usually come to have a hair cut here for over a year. The service and the skill of…read morehair dressers are very good. Today I had perm for my long hair, the result is very impressed me. I love the style that she made it for me. I would recommend Hana, she is so nice! She also did the hair color for me last time (no bleach)

After a month of seeing how my hair looks like grown out, the hair cut was very uneven on both…read moresides. There are also noticeable uneven layers around my hair. I believe the stylist pulled hair from the back of my head for the "face framing pieces". You can also see how more textured my hair has gotten due to the stylist using thinning shears. For my girlies who have thick frizzy hair please try to avoid this salon as they will thin out your hair.