Over 20 years of homeownership and countless improvement projects and this is, by far, the worst vendor I have ever dealt with. The sales rep guaranteed me a delivery date the minute I walked in the showroom. Of course, there was a delay due to a "computer problem," which then caused a delay in my construction schedule and cost me money. I asked that they waive the delivery fee and was told that wasn't possible b/c they use a third-party delivery service. So what? The store should have paid it. I had no choice but to pay the fee or my construction project would be further delayed and cost even more. When I contacted customer service, they basically told me that because I already paid the fee, they couldn't refund my money. On top of that, they charge sales tax on the delivery fee in violation of Florida law. A "delivery fee" is not merchandise that can be taxed. Stay far away from this fraudulent, unethical company. Floor and Decor is looking way better in hindsight. read more

This is my ongoing issue with Lumber liquidators now known as LL Flooring. On September 26, 2025, I made a purchase of hardwood flooring with installation for a total price of $7903.63. The installation was to be done by one of their in-house installers named Bella Flooring. Prior to giving me this price, Bella Flooring sent out one of their estimators who told me that they could install the hardwood flooring directly over my existing tile. They took this information and together with Lumber Liquidators came up with the price mentioned above. Materials were delivered many weeks in advance to acclimate to the climate in my home. Work was scheduled for November 17, 2025. A few days before work was to start, Ralph the owner or supervisor of Bella flooring contacted me and asked if he can push the date one more day until the 18th so he can wrap up a job elsewhere. I told him it would be no problem. He told me he was sending out his best guys. The same people that did the work in his own home. I thought great. On the 18th, two men showed up, looked over the job and then told me that it could not be done as estimated. When I asked why, they told me that it could not go over the existing tile. I explained that your own companies estimator previously visited the job and that's the way it was proposed to Lumber liquidators and proposed. He immediately got on the phone talk to his boss and then they left. I called lumber liquidators immediately and explained the situation to the manager, Camille, who is the one that originally put together the project. She said she call me back, which she did, and told me that the guys will be back out the next day to surface grind the tile and glue down the flooring as intended. The next day two more men showed up from the same company and told me the same thing. They cannot do the job as intended, and that if they did glue it down, it would come back up within a matter of months. Dumbfounded, I called back Camille from lumber liquidators and asked her what is going on. Now I have two men from two different crews that tell me they cannot do the job as they had proposed to Lumber liquidators and I had paid, in full, based on the project they had put together. She told me she would call me back that day to figure out what was going on. I never heard back from her. Fast forward another week. I still have 32 cases of flooring sitting in my living room and no one is communicating with me. I reached out to Camille the manager once again and asked her what is going on? She asks me, didn't someone from Corporate reach out to you? I said no, why? Because your situation has been escalated to a higher level and you should've been contacted. I explained that no one had contacted me, I have 32 cases of flooring sitting in my living room and there is no resolution being presented to me. It is now November 30, 2025 and no one from Corporate has reached out. I tried to reach a regional manager, Mike Pinsky, who apparently is unreachable. So I am now almost $8000 out-of-pocket and there seems to be no clear path on how to resolve the problem. Hopefully someone from Lumber liquidators will see this review and take action immediately. It is now December 22nd and the problem continues. I still do not have my flooring installed and there is no-one available to communicate with any authority. Now it is January 12th 2026. The company LL Flooring /. Lumber Liquidators has officially abandoned my job and left me with no install options. read more

This is who you need to call to get your floors done! Everyone is super knowledgeable and very patient with me and my many questions. I've never bought flooring before so they made sure I understood everything. They also give you an itemized quote so you never have to wonder if you're getting ripped off (like I felt after getting 3 other quotes from competitors), so this means if you want to do something yourself I.e. remove old flooring, then they can remove that line item. I feel everyone is really honest and very professional. Kudos to the team- Patrick, Chris, and Chris. You all made this a good experience for me and it never felt like a chore to come out. I'm so happy with my floors, so I thank you all! read more

LL Flooring - What a difference new floors made, I'm so happy! - Building Supplies Near Me - Dania Beach, Florida

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We just had flooring put on our ceiling. And it looks amazing!!! We couldn't be happier. John and his team did a great job. read more

LL Flooring - Building Supplies Near Me - Dania Beach, Florida

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I have to say the illusion that they provide you of the installation process is not what experienced with the one installer. The flooring product itself is phenomenal but the problem is the installation team who they use. The initial folks who came to do the installation were incredible and then the second round the installer didn't seem to have a knack for cutting boards straight cut the baseboards in half which apparently they only sell in certain sizes but you don't find that out until the installations actually done. Many of the areas instead of having a full baseboards were cut in half and it's very ugly once completed but you don't find that out until after the fact. I don't know that I would recommend them for the obvious reasons of issues with installation one after the other. Other than the products that they have are amazing just don't let them do the installation. As a matter of fact today I went to go pick up some baseboards I asked him to validate before taking a long trip giving gas is expensive that they had the correct baseboards they assured me they did once I got there I was told they did not they're only sold in one size. There seems to be a disconnect between what the customers told and what you're actually sold read more

Rosangela was my installer and should have put more self leveler where it was needed when her team first installed the floors. Now, just over a year later, my planks are cracking at the low spots under the flooring. They told me I'm outside of my year warranty and are charging me $680 for the repair. The cracks were due to her cutting corners and not leveling the "low spots" in the floor. The main office told me I should have told her to do that when they first installed it. I shouldn't have to teach them how to do their job! Horrible service. I spent over $15K on my floors and they couldn't care less about their mess ups and my damage. read more

Before y'all buy anything from this store either regular price or sale please think again. These people aren't responsible for any problems that may occur with your floors ones you remove out of the store they no longer care In the scale one to ten I rate this company 0- read more

LL Flooring - Building Supplies Near Me - Dania Beach, Florida

The manager is super friendly and accommodating. My wife and I were moving into our new house, and the manager and I worked it out where we got our new flooring installed prior to move in. read more

I live in Coral Springs there is a lumber liquidators within three miles of my house went in there three times they guy working there was a jerk. So I thought screw them. But after talking to my family who has purchased several products they told me to try another location. So I drove 15 miles in south Florida traffic to Dania beach location. I am so glad I did. I had the privilege of meeting Patrick O'Brien. He was awesome. Gave me everything I need. Was polite and nice. He kept a customer for lumber liquidators. Might I suggest he go to Coral Springs and train that guy on customer service. I cannot say enough good about Patrick. Great guy!! Bottom line this might show as a review of the Coral Springs store I would give I one star. read more

I must say I had the best shopping experience at the Dania beach store. I recently did a major renovation and I was all stressed out with decision making, when I was greeted by German, who was kind and patient with me. He helped me pick out the most perfect flooring and when it was installed, it was even better than I had imagined. Thank you German for your help. I would definitely recommend this location. read more

On my first trip to lumber liquidators in dania my husband and I met with Darlene. She was very knowledgeable about the flooring we were interested in, answered all our questions and spent a lot of time with us. After Purchusing my flooring I was introduced to Patrick. Patrick and Darlene worked hard to get me the best price by applying current special offers etc. I also went through lumber liquidators to install my flooring. Throughout the entire processes Patrick was always available, working about any questions or concerns. He was organized and always quick to respond. I love my floors!!! Even with some issues I encountered during installation Patrick was reachable and fixed everything. I was shocked by his professionalism. This is why I'm given 5 stars because the customer service was great but Patrick's service recovery was excellent the best I've experienced in a long time !! read more

Their corporate office really does not care about their customer service. Be very careful about their warranty coverage. They will lie after inspection to make sure you lose your coverage! We paid 16,000 for Bamboo floors and they could care less. John, the installation person laid the Bamboo floor and the moisture level was not ready yet and the floors lifted and buckled and blamed my dogs for his mishap!! The areas of concern is not even in a place a dog could get into. Family room, closets, four bedrooms and hallways!!!!! All buckled, bubbles under the bamboo and lifting!!!! By the way, John, nice try they do not do their business in the house. read more

The staff is GREAT! They were very knowledgeable and helpful. I made a mistake and ordered the wrong length step. I brought back the steps and they immediately exchanged it for the correct length without hesitation. They explained how to install correctly. Thank you guys for all your help. Here is a pic of the steps before and after. read more

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Awesome service! I shopped every major store in Broward and LL had the best prices and selection but the service Damiane gave went above and beyond. Damiane is very knowledgeable, extremely patient, and gave me incredible customer service. I live in Boca but I drove to Dania because of the service I received. Patrick helped me as well, he too was patient, professional and knowledgeable, answering all my questions. I also used the installer they recommended and they did a wonderful job. I've had my flooring one week and I love it! read more

After shopping around a few of the smaller local boutique flooring suppliers, my wife and I selected one of the local mom-and-pop shops. We had our installer lined up to arrive at a certain time and then timeline was pretty precise. We committed to the supplier and gave our deposit and was told that the material would arrive in 10 days. Perfect! That gave us a couple of days before Installer arrived plenty of time a well planned operation. Five days after paying the deposit we call to follow up on our order and we were told that the material was not going to ship until 10 days from when we ordered. Lumber liquidators was recommended by our installer we went to the local store picked up the material now only was it cheaper per square foot but the service was extraordinary. Long story short when we have the material delivered two days before our installer was to arrive I found out that it was the wrong color. Disaster! Called lumber liquidators tell them the problem they said it will fix it they came back the same day switched out the material. I would recommend lumper liquidators to anyone read more

This is the third project where I have used the Tigertail Lumber Liquidators in Dania, FL. First of all I love that the same people are there years later- not usual for South Florida. And they remember their customers -which isn't necessary but it sure is nice. Even though they're always busy they are able to take a few things at one time with a stupefying amount of calm and competency. Shannia is always on top of her game- she understands exactly what I am looking for. She sent me off with a bag of samples and information -unfortunately none of them worked after I saw them in the space....So I went to a competitor shop nearby and ended up finding something more in my price range with the width , grain and color I was seeking. Before I completed the purchase,I went back to lumber liquidators just to make sure they didn't have a similar product. Because of a similar laminate Shannia showed me I ended up changing to another color of the plank, and actually like it so much better than what I originally thought I wanted! And she was even able to beat the price of the competitor's flooring with a better quality product and better underpayment/insulation. And for less money! Great customer service. Great selection. Great prices. Super nice people who are a pleasure to work with. They know their stuff. read more

It's only been a few hours after installation of the floors, but I am very pleased with the results.The store has a wide selection, great prices, and they provided great customer service. After looking at other stores and their products, we found this store to have the best combination of everything. The installation service (subcontracted by LL) was also a positive experience. I highly recommend the store. read more

I'm an extremely satisfied customer, thanks to the unrelenting professionalism and knowledge of Kristian Gomez. He was there for us from picking out our flooring to returning an unused box. We will be back to do our entire house! read more

Awful experience, I had a quote done for materials a few months ago. When I went to purchase they tried telling me there price was lower then and added almost 500 dollars to the order and would not honor the printed quote they gave me. There front end staff was also awful. I've only heard bad thing about LL and now I learned first hand. There are plenty locally run and corporate flooring distributors to choose from. Do not choose lumber liquidators. And to top it off sold me material to glue down that can't be glued down. 3/4 inch 5 inch hardwood with a bucket off glue. Should have been engineered hardwood. Had to take it back and have them re deliver and ended up being 500 dollars less than original quote. read more

I am a Real Estate Broker and I am partnered with a GC. We as a agency, have worked and referred much business the LL. I sell houses to flip investors and my GC handles all the remodeling. I personally purchased a home and in the process of remodeling. I first went to Floor and Decor and found the material I wanted. However, based on our pervious experience I decided to personally go to LL and see what they had before I bought the bamboo at Floor and Decor. Shainnia is the one who helped me and my fiance. Much to our surprise we found a descent bamboo on sale for 2.49 a SQ ft. We asked Shainna if she had the amount we needed. After looking in he back she said many have been damage. She then looked at the Miami store and found more inventory. My fiance and I bought what the had usable in the Dania store and the rest in Miami. As much as we appreciate her hard work, she failed to tell us it was that store only and the only reason it was on sale because the majority was un useable. When My fiance drove to the Miami store, they refused to give s the product at that price. Luckily I made Shainnia put it in writing and after 2 hours they finally honored the price. When we finally got around to installing the floors, after the 7 day breathing time, we found out many of the so called "useable" material was broken. My Fiance needed more material. So two weeks ago he want to the store to get more material. We where able to receive more material no problem at the same price we bought them for. Again, much of it was damaged. Yesterday I sent my vendor to go and pick up 8 boxes because the majority was damage from all the times we purchased this material. When he went to the store, he was given a hard time and they would not let him buy 8 boxes. I had to get on the phone with Shainnia and ask what the problem was. She said her manager, DAMION, said we needed to buy all of there material in stock l if we wanted the same price of 2.49. I informed him of our experience and the reason we need more material is because the majority was in horrible condition. I wasn't trying to get anything for FREE, but I surely should not have been bullied into buying more material than I needed. My Vendor was there, I explained to him I needed that material because I was almost finish with my project and my vendor was set to finish that day because he started another job the next day. DAMION pulled the good ole leverage act. He was unprofessional, smart alike, telling me take it all or pay full price for the ones you need. The worst part is, he could only confirmed 6 boxes were in stock out of the 12 he forced me to buy. I had to finish the project and my vendor was there for over an hour trying to get material. I had no choice but to buy the entire 12 boxes. DAMION reminds me of a sly used car sales man. No accommodation for customer service. BEWARE this guy DAMION really is a piece of work. I own a business and I would never treat them this way. Floor and Decor had better flooring I should have stuck with them. read more

Yes, my opinion does matter. We have been working with Lumber Liquidators for years but have never worked with the store in Dania. We will never work with them again and have resolved to pull all our business from the company. Going forward, we are taking our business elsewhere to another that can accommodate our required time frames. They were unable to fill our order on time and made false promises. The flooring we purchased did not arrive at our shipper in time to make it onto a carrier to the Bahamas. It will now not ship until next week to arrive Friday October 28th. I placed the order with Damian. I was very clear when I placed the order that the shipment was to be at Seacor no later than 12pm Monday October 17th in order for the shipment to clear customs. I was assured that this would happen multiple times. I followed up via email (no response) and phone calls all last week. Many calls were not returned and I had to continue calling to get a response. Damian was not working last Friday and no one knew that my shipment was to be at Seacor on Monday by a specific time. The shipment was never expedited with the shipper, Averitt, despite what the assistant manager, Pat told me and the Averitt representative on a three way call. According to the shipping company, it was a simple matter to resolve to expedite the flooring. Pat decided to deal directly with the dispatcher. Which clearly, did not work. Pat also never called me back to confirm the delivery time as promised. The "ten customers" in front of him were more important. A short sighted decision. read more

Shainnia was very pleasant, informative, helpful and competent in guiding me through this flooring purchase.....I would always return for input on future sales... The store managers, however need to be more vigilant and less rude re: their products sales pricing placement and practices........twice we came upon sales price posted on products, then told that the product was erroneous....... read more

Damian is very knowledgeable, professional and courteous! He is extremely helpful and thoroughly know his product line. Is very satisfactory working with him. read more

Superb customer service I have worked customer service for 40 years I know a thing or two about it. We were treated with respect and courtesy our order was placed in our car with care and concern for the interior of the SUV. I needed more products and my phone order was placed and my questions were answered with courtesy. My order was again loaded into my vehicle with care. read more

Shana was fantastic and knowledgeable. She patiently explained all our flooring options and we eventually picked a dark bamboo. Best of all, she worked with me and my sister to get the absolute best deal available! And this was during a busy Thanksgiving week. Shana, thank you. You rock! read more

Had an amazing experience with Oana and Christian today. They were so helpful and patient.

I searched for flooring at a few places and they had a decent price that wasnt too cheap and a good selection. Shainnia was honest with me and gave me honest advice. She was never pushy "just for a sale". Had to order bull noses for the stairs and decided to order everything new instead of getting what another store had left over. Ordered 6/21 with expected delivery of 7/6. Got the full order on 6/26! Beyond happy with the service. read more

We bought a gorgeous American Walnut butcher block countertop to make a large island in the kitchen. The wood is beautiful and well cut. The staff was very helpful, knowledgeable and quick. Lumber Liquidators is a great resource for quality wood. I'll go back, for sure. read more

Nightmare! What was supposed to be a 2-3 day installation has turned into months. From the estimator to the installation company to corporate offices in Virginia, this was, and is a nightmare - we spent 4 nights sleeping on our living room floor after they left our bed disassembled, 2 separate offices were left completely disassembled and the floor is off level by at least a 1/4" in 2 of 4 rooms. Still trying to get this $11,000 job finished... More details and photos to follow read more

Sales people were very knowledgeable. They delivered goods when promised. We were able to return unused materials, no questions asked. The quality of product was as promised they gave ample samples so we could take home and try product in our home. I would highly recommend this company. read more

they suck and they were rude they told me that it was a $ 1.99 a square foot for the installation and they quoted me over seven thousand for 1,500 square feet. the said that they would honor a military discount and when I when there to pay. I was blinded by the quote, the only thing that they could say to me is that you won't let me explain the quote. the read more

Talk about someone who hates their job...we had the displeasure of being "helped" by Natalie Sundling and she was the absolute rudest person we've ever dealt with. You would've thought she didn't want our business by the way she spoke to us--it seemed as though any question we had for her was just a huge burden to answer. She clearly hates working in a customer service position so she, and the business both, would benefit greatly from her finding a new job. read more

Great service! Shainnia is the best ! She found my discontinued floor and arranged shipping instantly !

Great team to work with. Lazaro made the process quick and easy with solid recommendations for high traffic laminate flooring. Also, pass on some in-store discounts which made it even better. read more

This place is useless. We were promised and guaranteed a date when we would receive our laminate. the date of delivery we were told the order was delayed another 3 weeks. If you absolutely fall in love with something here, order it at least 6weeks ahead. read more

This store has the most incompetent staff that will sell you anything without any integrity. They sold us laminate that may have contained poisonous material and not to mention laminate is just cardboard which if gets wet for more than 15 minutes is ruined. When needing replacement molding they are quick to get you to the store and then no follow through or customer service- told we could get a refund on any the materials within 30 days if unused - however when I went to return the materials it was a "no this was on clearance and so no refund"- more wasted time at the store trying to negotiate a satisfactory outcome- no avail!! Incompetent and unethical staff and business!!! Save your money and go to Lowes read more

We had the most wonderful experience at Lumber Liquidators in Dania Beach . Richard and Shaina were professional, helpful, and made the purchase of beautiful flooring for our townhouse stress free and easy. There is a floor to match every taste and budget and the sales are excellent, We strongly recommend this business we can't wait for our remodel to be done and walk on the gorgeous gray flooring. read more

Do not purchase product from Lumber Liquidators!!! I purchased a bamboo floor that was according to them very resistant. Purchased the cleaners they recommended and all the materials from them. I used a private company to install the floor. Four months later, the floor was peeling and bubbling up on the upper part of the wood in different areas of the room. I spoke to their customer service representative Omar (who by the way do not even want to give you his last name) and he told me that they have to send a third party company that THEY chose and work with. In addition, I have to call my contractor and pay the contractor to brake my floor in different areas so the third party company can take samples of my flooring. Not only do I have to pay for breaking the floor, but if they decide that the floor has no problem, I stay with a broken floor. If on the other hand they determine that the wood floor is faulty, they will give me the wood pieces and I have to pay for the repairs that were in fact caused by their faulty product. I have been dealing with them for more than six months trying to get this resolved and the last time Omar told me to call the glue company (glue that they recommended and sold to me) and go against them. I have called two more wood companies to come and inspect my floor and they have both told me that Lumber Liquidators sold to me either a defective floor or that the wood floor was dirty when it was painted by the factory. After numerous attempts to try to get this matter resolved, numerous emails, forms filled out, pictures sent to them and many aggravations, Lumber Liquidators have done nothing to help us resolve this situation and the warranty is about to expire now. They purposely drag the situation until the warranty expires to then claim that the floor no longer has warranty. No one should purchase product from this company. They do not stand by their product and or any of their promises. They are just there for a quick and easy sell. Stay away from them!!! read more

This is a review of Lumber Liquidators installer, Euro Floors Design. Since I couldn't find Euro Floor Designs in Yelp's system I guess I'll just do their review here. As far as my purchase of the laminate flooring from Lumber Liquidators goes everything was fine. After getting the flooring in November 2015 I tried to install it myself. When it took me 4 days to complete one bedroom I thought that I'd try paying someone to do it so I hired a handy man that my parents used. Well that was a little better and the job he did in the bedrooms is ok. But he installed it crooked in the hallway because he started in the wrong spot. So to finish the remaining bedroom, my office, the trim work, and the stairs I used Euro Floors Design. The day they were supposed to start (they said they'd be at my house between 9:00 and 9:30) they were late so I called John at 9:45. He said they were finishing a job in Dade County and would get to my house at about 1:00. So since my wife works from home I told him to call before they came by and I went to work. They actually arrived about 3:00. Then they were supposed to come by the following Saturday and John called me (at least he called) and said they had an emergency in Palm Beach so they couldn't make it. But he sent his guy by on Sunday morning. After that we needed one more day to complete the work which they did the following Saturday. After the installer was done he said that John asked him to collect $2,500. I said that I was quoted $1,600 and showed him the quote John gave me. So he took the $1,600 and went on his way. In the long run I wish I hired them in the beginning because the quality of the work is a lot better then what either the handyman or I did. But they are unreliable, unorganized, and they tried to collect $900 more then what they quoted me. I'll give John the benefit of the doubt and call it a mistake by asking for $2,500 because I hate to accuse someone wrongly without having all the facts. However if you hire them just stay on top of John (his guy was professional, polite, and did a good job) and if they're late give him a call to verify he is sending a crew to your house. And most important keep your estimate so they don't try to collect more then what they quote you. read more