I'm very pleased with RiteRug Flooring in LaVergne. Had most of my home re-carpeted and the value…read moreand quality of the carpet was exceptional. Thanks to Dave I'm one satisfied customer.

Had them come out to give a quote on carpet (needed some updating) for our house that we were…read moreselling. The prices were good service was great! Had a small issue on day of installation but they came back the next day and took care of the issue.

They installed laminate flooring on the spec home I purchased . They were supposed to fix some…read morewarranty issues. Two weeks in a row Kimberly called to cancel their appointment 15 minutes after they were due to arrive. When they finally did manage to keep their appointment , the man took pictures of the problems. It's been a month and I have never heard back from them. They did nothing. No service after the sale. Not recommended.

I don't know where to begin. Let's start with Julie. She is a true joy to work with. High energy…read moreand positive and passionate about her work. Julie spent time with us to make sure we knew what we wanted. She explained the benefits of different floors and gave great ideas. Walked us through the process and answered all of our questions. She is just awesome!! Next came the install. Matt showed up on time, was extremely courteous and professional at all times. Very friendly too. He was so careful with our home. Made all his cuts outside and blew the sawdust off the flooring pieces and himself every time. This is time consuming but it shows that he is respectful of our home. Our flooring is beautiful and we could not be happier with the entire experience.

Quite possibly worst experience I could have had. I used this company to install vinyl plank…read moreflooring and tile floor in my bathroom. DO NOT use this company, unless you want to deal with them coming back 3 or 4 times before the job is done somewhat professionally. They just do a bad job, make a mess, and don't apologize for anything. Let me list a few of the problems. For the tile floor: 1. They installed the tile very crooked and with tons of gaps in the grout. 2. They had to come back, completely tear up the floor, and install it again. 3. They left a huge mess, grout footprints on my new vinyl flooring that wouldn't come out. For the vinyl floors: 1. They installed it so I couldn't easily open and close the front door. 2. There was a gap in the floor by the front door, and their "fix" was to put caulk in it. 3. They installed the baseboards that had chips in it and need to be replaced. 4. They left a mess... gum on the counter, trash on the couch, white residue everywhere, scuffs on the floor, dirty sink, dirty stove.

I had my old hardwoods taken up and replaced with Floorville. These guys are fast, professional,…read moreand the best price by far. They even picked up my flooring at the store and delivered them at no charge. Milton answered all my questions and did not leave until I was 100% satisfied. Thanks again, and keep up the great work!

The designer who came to our home was great--professional, knowledgeable, and pleasant to work…read morewith. Unfortunately, our experience after that has been very frustrating. Due to personal reasons, we needed to cancel our order. Over the past three days, we have called multiple times and have repeatedly been told that Jessica would return our call. As of today, we still have not received a callback. When we called again and asked to speak with a manager, both Morgan and Mitsy informed us that Jessica is the manager and the only person who can process our cancellation. This has left us feeling stuck, with no clear communication or resolution. Good customer service doesn't end after the sale. A simple return call and better communication would have gone a long way in resolving this matter. We hope someone reaches out soon to address our cancellation request.

I would NOT recommend this company. While I think the product they sell is of good quality and the…read moreinstallers are good, the customer service is so incredibly AWFUL I recommend you save yourself the hassle and aggravation and DO NOT PURCHASE FROM THIS COMPANY. I am so disappointed that we chose this company over some of the other options we had available to us. We spent over $12,000 and can not even get them to get back with us. We ordered extra shelves and had to wait weeks to receive them even though they immediately charged us. Then when they finally came they were the wrong shelves and we are now still waiting 2 weeks later and have tried contacting them by phone and email and get NO response. Absolutely the worst customer service I have ever received and I have had some awful customer service these days. I'm sick that we chose this company. I didn't research them enough because I see now through other reviews that this is their norm. Cummings, Clarksville, TN

Outstanding Job! We recently purchased a home in Spring…read moreHill. The stairs were wood for the first seven steps and then there was a carpeted landing and then seven carpeted steps the rest of the way up. We reached out to Samuel at Braza Floors and we are so glad we did. He did an amazing job removing the carpet from the stairs and landing and then installing new hard wood flooring there. The match to our existing hardwood stairs was perfect! I highly recommend Braza Floors!

The floor work was great, but everything else was pretty rough. Every time they were in the house,…read morethey damaged more of the house, and every time I pointed it out they argued that it wasn't their fault. Machines damaged drywall and damaged cabinets, and polyurethane was slopped all over anything close to floor level. We even had to figure out how to remove a polyurethane hand print from our new refrigerator.

Beautiful granite selections. We used them in our office. They measured everything and placed…read moregranite quickly. It came out great.

After they came back (no pre call, no notice, a day early) They re-sealed. These beautiful…read morecounters are not worth the unreal dust bowl level mess they left us with. The cut out the sink opening inside. They said it was because if they did it outside that the thin granite on the front of where the sink is going can crack. If they cut outside and the support with 1/4" plywood and clamps to bring it in, it would not crack. And no housewide mess. The shop vac they used to attempt to collect the dust as they cut had a clogged paper filter. No pre filter, no bag. It was not a Hepa. They used no mist to hold down dust.

My wife and I have a long history with Country Flooring Direct. Over the past decade, they have…read moredone about 10 flooring projects for us in 3 houses, including laminate, LVP, tile, and hardwood refinishing. They do very good job at competitive prices. Steve, the father, is extraordinarily nice and loves the aesthetics of flooring. His kids Kevin and Jason are now taking over the business. They are a bit gruffer, but they get the job done and try their best to make things work for the customer. Once, when we provided the materials for an install, we forgot the quarter rounds and transitions but they took care of that without adding a charge. As experienced landlords in Nashville, CFD is our go-to flooring company!

The worst experience ever. Floors turned out horrible. I had installers demanding payment. One…read moreworker asked me to take him home because he said the other installers had threatened him with a gun. just horrible.

We hired Howard to refinish our floors. At our initial meeting, Howard educated us on different…read moreoptions from color to finishes which helped us make a better decision. We were initially concerned about the dust from the sanding getting all over the house. Howard assured us that his equipment would create very little dust. The project was completed on time and with no dust!!! We would highly recommend and referred Howard without reservation. WE LOVE OUR FLOORS!! Thanks so much Howard

Once I chose wood floor concept, I don't need to worry about anything. Howard and Chad have done…read moreeverything towards customer satisfaction. They care every details, and notify you anything if they think I should know. I highly recommend them.