Ran into some trouble with a pre-existing condition I have, and was brought to this ER because I…read morework in the area. I was very nervous, as I hadn't heard good things about this particular hospital. However, I was VERY surprised. Not only did I receive excellent care from patient, kind, and compassionate staff, but I was also treated by a doctor and nurses who were familiar with my relatively rare condition. This made a huge difference and made me feel very comfortable. Their care was compassionate, effective, and top-class. Very pleased!

The doctors do not treat the symptoms of the patient. I went in for severe vomiting & diarrheal…read morefrom the rotavirus. The doctor sent me home within two hours and said he couldn't keep me even though I couldn't keep anything down. I also had a previous experience with severe shortness of breath, and because they couldn't find anything they I was climbing over extension cords in the hallway and ended up collapsing by the ambulance area because I couldn't breathe. I went to Hackensack from there where they kept me for a week. The only thing Chilton is good for is to give you a Band-Aid.

The entire staff is efficient, professional, friendly helpful. I sliced my finger and received…read moreexcellent care. This location is 5 stars for sure they set the standard for Urgent Care. George S

There is simply no better, PERIOD. I have been using this office for a while now, and the wonderful…read moreservice is consistent every single time, which is rare these days. The office is clean, the office staff are kind and helpful, and seeing the doctor is a fast, efficient process. Every time I visit, I feel heard, understood, and helped. The doctor asks several relevant questions to truly understand what is going on. He is truly wonderful, and has a very calming, kind, and caring demeanor. Care offered here can address a variety of issues, needs, and concerns. Each time, I have received care and attention that has helped me resolve my needs. Recommended!

I went into this hospital via ambulance for major emergency surgery and EVERYONE was phenomenal!…read moreTen outta ten ! From the ER attending, all the nurses! Day shift night shift you name it ! The 9 days I was there they took exceptional care of me! I am so so grateful! They were the epitome of good healthcare! Thank you all for your expertise, care and compassion!

Deplorable in every way! They tred (ICU) to extort money from me. I spoke to two people there this…read moremorning....I know it sounds crazy, but it's the pathetic truth. So I get a wellness check. It's great when your hospital doesn't take you seriously!

5 STARS!!!! My care was so attentive and professional. The communication was WONDERFUL. Thank you…read moreto Roya, Rachel and Dr Bash! I had a biopsy and you made it comfortable and much less scary! Grateful for you!

I was with a patient waiting to be seen at Dr. Sacco office in exam room 1 on 11/15/23 at 10am and…read moreoverheard nurses being publicly and unprofessionally belittled by a superior. I am very disappointed that a Center of this magnitude tolerates such inappropriate and unacceptable behavior.

HORRIBLE. ER Neurologist Nayal is incompetent and lazy and…read moredoesn't like to be questioned. Nurses in ER SUCK left my husband in bed from 10:30am til 1pm without popping there head in to let us know what's going on or if needed anything. Not an offer of food or a sip of water as he was basically tied to the bed with millions of wires hanging off of him to machines if I wasn't there my husband was left like a stray on the street to fend for himself I mean really what happen to bedside manner and your job because I'm there as a family member under enough stress and your getting paid by my insurance to take care of your patience. Not only that but didn't let us know a damn thing of what was going on. My husband was brought in by ambulance possible stroke and you's are too busy to attend to him? Then waited for a room to be admitted for observation until 6pm the next day and only after I got the head manager nurse involved. ER Dr. was unprofessional throwing and slamming my husbands chart down on desks like a 5 year old child. Then on the floor a couple days later getting discharged at 11:30am but nurse went on lunch in hallway chatting and laughing with other nurses after I asked 3 times about his discharge papers and still sitting waiting after 3 HOURS. How unprofessional, lazy and don't care about patience because socializing is more important. Now after 3 hrs of waiting to be discharged they sent prescriptions to a pharmacy an hour in a half away from our home because they never asked us pharmacy preference information. Hospital should hold their paychecks too. NEVER will come to this hospital again. Now have yo go to a real hospital to get real answers and have insurance pay again. THIS HOSPITAL IS BELOW STANDARDS AND UNPROFESSIONAL. STAY CLEAR!!!

This place is unreal. Gave out expired by 2 yrs pre surgical wipes. Then person having the surgery…read moregot fkn herpes at surgical site! Stay away from this nightmare. Me personally I was here years ago and was billed 4 times for the same 15 min or less dr visit. No reason to have the hospital bill me for him then ER bill me for him then his practice bill me twice when i never ever went to his practice. If you go here expect to probably get an infection. And expect billing nightmares.

I was going to give this practice a try as I needed a new GP, every single time I called I would…read moreget an answering machine message, every single time!! I tried many times, different days, different times. I would not go to a GP where if I needed them in an emergency I was not able to get in touch with..

I find Dr. Capio to be very caring and supportive. He listens intently and has a great "bedside…read moremanner".

I was first examined by Dr. Ken Remsen then sent for a hearing test to Dr. Christine Holzinger. Dr…read more Holzinger fit me with a pair of hearing aides that have changed my life. Her expertise and care have helped me to live a much greater quality of life. I could not recommend this practice more. Yes, really good hearing aides cost an arm and a leg but, they are worth every penny. A great practice from the ENT to the Audiologist. And, Caroline is there to help to answer any questions or concerns.

I have been coming here for a few years. Dr. Forrestal has given me the best care of anyone doctor…read moreIve ever seen in my life. His staff is great as well and very accommodating and helpful. Highly recommend.

My husband was seen by the cardiologists from Cardiology Associates of North Jersey while he was in…read morethe Emergency Room at Chilton Memorial Hospital. I want to be clear that the doctors themselves were excellent -- knowledgeable, attentive, and compassionate. My husband felt comfortable with them and truly wanted to continue his care with this group. Unfortunately, our experience after discharge was extremely disappointing. We attempted to have my husband transferred to another hospital, which ultimately did not happen due to issues with the hospital's social work department. As a result, the cardiologists discharged him with a LifeVest and instructed us to follow up with their office within a week or with our regular cardiologist. When I finally reached someone at the Cardiology Associates office, I spoke with Melissa, and the interaction was upsetting and unprofessional. I was told they could not see my husband until March, and that he needed to see his regular cardiologist instead. Her tone was rude and dismissive, and it was made very clear that because we had tried to transfer him, they "didn't have time for him." This was especially upsetting given the seriousness of my husband's condition and the fact that he genuinely liked the doctors and wanted to stay with this practice. It's unfortunate that such a strong medical team is overshadowed by poor and insensitive office communication.

This place used to be a solid urgent care facility for appointments and walk ins. Used it…read morefrequently in the past and was hoping for the same when I arrived today. Not sure what's happened here but this place has gone downhill significantly. Arrived to an empty waiting room with ear pain. Was hoping to be seen quickly. The front desk mentioned they would see me "right away" ... 1 hour and 20 minutes later and no word from anyone (???). I checked back in with the front desk and they saw me 3 minutes later. There was literally no one in the waiting room but 3 front desk clerks and zero (0) patients. Not sure what's Dr. Solomon's hold up was or whether the front desk forgot about me. Horrible, just horrible. Would give this place zero stars if possible. Come on Valley Health - what is up with your customer service?

Today the front office staff, including the nurse who checked me in, made me feel as though I was…read moreinconveniencing them. Then my husband, who was in the waiting room, overheard the nurse and the front desk staff speaking negatively about me, making a joke out of my general practitioner's name and commenting on my arrival time. To clarify, I signed in on the website check-in list and was not given a specific appointment time. This is a walk-in urgent care, and there were no other patients waiting, so the issue is unclear to me. While the doctor was kind and professional, the behavior of the office staff significantly detracted from the overall experience.

Dr Sharon Li was not the same dr I had met years ago. Very little eye contact and spent the entire…read morevisit writing notes. Will not return. A total waste of my time and distance.

Front desk in Englewood recently staffed by some new rude uncaring folks, including the office…read moremanager. The Drs are OK but be careful as they were bought out by summit health so profits come before patients and this hurts the Drs too who have to deal with this new business culture & over-booking. My Drs there have been good as well as some front desk people but it's hit or miss. Lately for me it was more misses / wrong test done on sample, interference with Dr-Pt relationship, and over booking. Hope the upper level managers are listening so the Docs are not discouraged & the patients do not stop coming.