Recommend tires were affordable and replaced in an hour. Very friendly staff that doesn't try to…read moresell you anything that you don't need. Comfortable waiting area as well.

Customer service was excellent. My agent was Shawn Swartz, he was courteous, patient, knowledgeable…read moreand diligent. There was a young gentleman that I met who was placing the signs outside and he was also courteous. I would recommend this store and definitely give them a 10/10. Keep us the excellent job guys. Thanks to the gentleman who worked on my car as well. Joy.

I had a flat tire and they fixed in 15 minutes, they were great and super helpful and it only cost…read moreme $20 dollars. Great service!!

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

This place has gone downhill. Last time I went in for an oil change, the guy said I needed a new…read morestarter and quoted me $1000.00... I didn't trust that so I took it to my mechanic and he said nothing is wrong with my truck. I will never go back here for an oil change.

Need new shoes on your car?…read more This is the place. I got two tries new out the door for under $150. What? 30,000 warranty as well. Hit this place up. New and used tires. This kid has it going on!

Had a great experience here with Daniel. Was very accommodating of my schedule, paid attention to…read moreevery last detail and was very reasonably priced! I'll be referring anyone here I know that needs work done. Helped me put new aftermarket wheels on my Jeep with better pricing and better service than the big guys!

Firebird Tire has taken extremely good care of my family and my auto shops needs…read more They are an exceptional value when it comes to the great services they bring.! From 18 wheeler alignments to anything dealing with tires, Firebird is who we trust

I bought commercial tires from this business that they recommended, Sailun. After just three…read moremonths my truck started severely vibrating. After checking my truck over, the only conclusion was that something was wrong with the tires. A different and reputable tire shop I've dealt with for years confirmed these tires are in terrible condition after only three months, and even took pictures of them to post on their social media to warn others. These pros that have also been in the business a very long time have never even heard of this brand. I've never experienced this with multiple brands I've purchased in the past, and spent about the same amount of money on them. I gave Firebird an opportunity to make things right and prorate these tires but they refused. I will never go back.

I needed a new tire and fast. They answered my call right away and told me to come on in. Super…read morequick, polite and professional. Was in and out in 20 minutes. Great price too!

I absolutely 100% recommend this place. Got new tires and an oil change and I had to talk him UP on…read moreprice! I have never had to do this at a car place in my life. The pricing and service were both excellent. If you need tires or an oil change these are the guys.

I strongly advise against taking any vehicle to North Mountain Auto. On 04/08/2026, I brought my…read more1996 Ford Probe GT to this shop for a water pump replacement. Dashcam footage explicitly shows the vehicle running perfectly fine that morning while it was at another shop receiving an estimate. It was dropped off at North Mountain Auto two hours later. On 04/13/2026, the vehicle was pulled into their bay exhibiting no problems, yet it exhibited severe running issues immediately after their "repair." The vehicle was subsequently removed to a neutral third-party shop via a recorded and documented chain of custody on 04/27/2026, ensuring no claims of tampering could be made. Independent diagnostics have since confirmed catastrophic engine failure, including air passing through the piston rings and a 25% leakage around the exhaust valve on Cylinder 5. Far more concerning than the mechanical destruction is the actively documented fraud and attempted cover-up. Forensic dashcam video and telemetry data captured the shop engaging in billing fraud by charging for one type of product (Asian vehicle blue coolant) while explicitly using another. Furthermore, on 04/20/2026, approximately an hour before I arrived to pick up the vehicle, the mechanic is recorded stating to the front desk that he had already lost two days the prior week and five hours that current day on the car and was "done." Twenty minutes later, footage shows them manually overriding factory settings via the base idle set screw (BISS) in a deliberate attempt to hide over 30 documented engine stalls and doctor the vehicle just enough to collect payment. This override occurred on four separate occasions. Additionally, the intake plenum was removed. There is absolutely no reason for its removal during a water pump replacement other than assessing internal damage; it provides no extra room or access and is 100% unnecessary. Both the mechanic and the shop stated they hadn't "worked in that area," claiming the damaged wires and broken clips had nothing to do with their work, which the visual evidence explicitly contradicts. When the shop realized my dashcams automatically trigger upon movement or when the key is turned, they attempted to format the memory cards twice while the car was sitting in their bay: once on April 15th, and again after hours following a "stealth" repair on 04/22/2026. This constitutes direct spoliation of evidence to cover up their actions. When I reached out via text message, they immediately denied warranty coverage, blamed the car, and then blamed me. However, until this week, they had no knowledge that the dashcam footage was NOT actually deleted. If you're going to perform such acts, you may want to research the specific dashcam to know how to format it. Just saying. I have retained a 236GB forensic data drive documenting every action taken in their bay. Now that every legal and regulatory action has been filed and is underway, I am leaving my experience here to help prevent others from suffering the same fate. Do not trust this shop with your property. Billed $2282.49 for them to destroy the drivetrain.

I love love love North Mountain auto!!! They fixed my ac a few days ago and I have told everyone…read moreI've talked to since how amazing this place is. They were mindful of the time I was working with to get it checked out (had to get my son from school that same day) and had it fixed in that time too. It cost the same for the fix as other places were charging just to diagnose the issue. I could tell immediately when I called that this was where I wanted to go because when I said the ac wasn't working, this was the first place to ask for context of what was going on. The other places I spoke to told me their (expensive) fee to diagnose. When I brought it in they offered a complimentary Lyft ride so I could wait at home. They texted me the repair details so I could approve it and then was able to come back just in time to get my son from school! I am so impressed at their kindness, honesty, process, and customer service! I rarely leave reviews but made a point to write this because they deserve it!

best service ever i had a super damaged lug nut and they took it out quick I will definitely come…read moreback if anything

Excellent service , I really did appreciate the value and time it was perfect for what I was…read morelooking for. I had to get 2 tires replaced and they were extremely fair and affordable.