We had a wonderful stay at the Residence Inn by Marriott West Orange. The accommodations were…read morespacious, comfortable, and very well-equipped, with an upscale feel making it feel like as if we were staying in a mansion.The chandeliers, marble floors, high ceilings, and beautiful aesthetics added to the luxurious atmosphere. The location was extremely convenient with easy access to all the major highways including Rt. 280, the Garden State Parkway, and the New Jersey Turnpike. There's also plenty nearby for shopping and dining. Just one block away is a strip mall with Burlington, Target, Starbucks, and Whole Foods. A little further up the road you'll find an AMC Theater, ShopRite, Petco, and even more stores and restaurants. David made a very positive impression on us during our stay. He was friendly, professional, and incredibly helpful whenever we needed assistance. I was already a little on edge after sitting on the tarmac at LaGuardia for 8 hours and then driving 12 hours to New Jersey, so his kindness and professionalism were greatly appreciated. Our room was spectacular! It was very large and equipped with a full kitchen that included a full-sized refrigerator, dishwasher, microwave, and large stove. The room also came stocked with plates, utensils, pots, and pans. The bed was huge and extremely comfortable. There was a full-sized bathroom with an outside vanity area, two closets, a folded cot, a dining table with chairs, and a comfortable sofa for relaxing and watching television. The complimentary morning breakfast was outstanding with a great variety of hot cooked foods, breads, muffins, fresh fruit, cereals, and more. The parking lot was also plentiful, well-lit, and felt very safe. Overall, this was an excellent stay and we would absolutely return when visiting the area again. 5/5 Price 5/5 Comfort & Decor 5/5 Staff 5/5 Parking 5/5 Convenient location

Stayed here with my aunt last week. Reservations were made months in advance for rooms next to each…read moreother. But we were not. We were both in adjoining rooms not with each other and separated by a wall. So we were around the corner from each other. No big deal. We were on the ground floor which was noisy when breakfast was being set up. Bed was comfortable. Breakfast was great. But In the room.... So many flies. In both rooms. Gross.

I stayed here with my bestie after a wedding. She told me that she had to get us a new room because…read moreher first room was dirty and she could not stay in there. She said no one apologized, they gave her a new room. When you enter the hallway off the elevator, the hotel does not have a good smell. I couldn't put my hand on what the smell was, but it just wasn't a fresh clean smell. They need to get the systems like the nicer hotels have where aromatherapy scents are blowing throughout because that wasn't a good smell. I wonder if they allow dogs in there. The room was OK. My only issue was the shower. The shower was very small if you turn around you'd bump the handle on the water, it changed the temperature. I was only there for the one night. I don't think I would go back here. The best thing about this location is that it is located right across from a strip mall, ShopRite, a movie theater, ice cream shop a lot of different things Burlington Coat Factory so it's very convenient to walk into everything.

Dear Management, I am writing to formally complain about the…read morepool hours and service I encountered during my recent stay at your property. The pool is advertised and posted as opening at 9:00 AM, both on signage outside the pool area and in the rental information provided when I booked the overnight stay. I was also explicitly told in person at check-in that the pool would be available at 9:00 AM. I specifically rented from here for the pool for my daughter. However, when I arrived at 8:51 AM, the pool was not open. Staff informed me that an engineer must first check the pool levels, and this process occurs between 9:00 AM and 9:30 AM. The pool therefore did not actually open until approximately 9:30 AM. When I questioned this discrepancy, I was met with rude, arrogant, and dismissive responses. This directly contradicted the clear information I received both in writing and verbally prior to and during my stay. I had somewhere to be and had planned my morning around being able to use the pool at the advertised time. Aside from the front desk worker being rude, another lady who was in nursing scrubs came and started arguing with me while I was waiting for my son. I had no clue she even worked there cause her uniform was very misleading. With over a million hotel rooms available on the Strip, I expected better reliability and customer service for the money paid. I will not be recommending your property and strongly advise others to consider alternative accommodations. For your records, this took place on 6/I4/2026 so you can retrain the staff members I interacted with and remind them at they are hired where interaction with people come with the job and train them how to be better at it. I hope you will address these operational and training issues so future guests do not experience the same frustration. Also, I travel a lot with sports and you just lost my business for sure.

I really enjoyed the courtyard by Marriott in West Orange, New Jersey. It's located near the…read morelibrary and near a mall. Lots of options for a walking to grab some food go shopping or to visit the library! My favorite part of this hotel was the staff. All were wonderful and friendly. The room was very clean and a decent size. Overall, the grounds of the courtyard Marriott were well kept. I definitely recommend this hotel if you need to stay in the area.

Recently stayed here for a work trip and had a positive experience. Staff were friendly and…read moreprofessional. Rooms are a little outdated but comfortable. Located right near a shopping plaza which is super convenient. Would stay here again.

Nice hotel we were happy to get a room because this was totally a spur of the moment trip to NJ…read more Rooms are large as is the bathrooms beds are comfortable & Clean. Nice little complimentary breakfast bar set up with fruits, eggs, sausage, waffles, pastries & cereals, juices of course Coffee available. Ice Machine on first floor was OoOrder had to run up a floor! Staff were mostly friendly!

Beautiful location for the ACMA conference…read more Love all the chandeliers! Gorgeous! Coffee needed to be hotter. Food was okay- sandwiches. Parking on site

George continues to amaze us. Each room is unique and beautiful. The service is amazing g too…read more They pay attention to every detail imaginable. I have more photos to show!

The George! What a memorable experience in understated elegance. Located in Montclair, NJ, just…read moreoutside NYC, the decor in this boutique hotel is sort of 'artsy Ralph Lauren'--classic plaids mixed with modern art and sparkly modern accent pieces. Each detail has been considered and seemed intended to delight: from the whimsical portraits of famous Georges in the lobby, to the selection of French pastries and cheeses at breakfast, and the Dyson hairdryers in the guest rooms. There were fun surprises at every turn. Where else can you eat a yogurt parfait in an adorable Emma Bridgewater French pedestal bowl under a large portrait of AOC? As someone who is a big fan of sweets, I was just tickled by the sight of the colorful selection of candy in the "secret" candy closet (which although perhaps is a poorly kept secret, was a surprise to me!), as well as the Häagen-Dazs bars in the ice cream freezer. We stayed in the Harry room which was just off the library and featured a cleverly curated collage of framed photos of famous Harrys--Harry Houdini, Harriet Tubman, Debbie Harry, and some less easily identifiable Harrys, which generated conversation (was Buddy Holly's name Harry?). I understand each of the rooms is decorated similarly, each with a different name. We enjoyed tea and cake in the library at tea time. The George offers a complimentary wine service every evening with several selections of wine as well. What an experience--a solid five stars--I hope to return soon.

I'd describe this place as "Eleganza Xtravaganza!!" What a gem! The owners are wonderful host who…read moreoffer the most unique experience, and side note.. the cleaning diva they hire is AMAZING!! And rly cute too Can't wait for the next stay to see what new adventures await us @ Chateau Jacony!! Oooo lala tres magnifique!!

The gummies that they put on your pillow at night are the best--having you sleeping like a baby…read more The Manhattan drink done by Anthony will have you craving for more. Jackie is okay but ask for Anthony for anything you need; she tends to forget a lot often. I will visit again soon. P.S. PET FRIENDLY!! A+

PROS: This is an amazing hotel. I came here for a convention and this place is upscale! The waiters…read moreare friendly, rooms are amazing, amenities are plentiful, and the rates are decent for what you're getting CONS: There were three bartenders-- one was rude, the other did not take orders, and the other ignored most. There's no parking except for the paid parking garage around the corner OVERALL: As long as you don't mind bad parking and the bartenders, I think you'll have a good time at this hotel

We booked The MC Hotel expecting the quality and guest experience associated with Marriott's…read moreAutograph Collection. While our stay included several challenges, I also want to recognize that hotel management ultimately acknowledged our concerns, provided compensation for the inconvenience, and worked with us after the fact to address the situation. We genuinely appreciate that response. Our primary concern was not that the hotel was hosting a FIFA World Cup team. Hotels frequently host special events, and that can be exciting. Rather, we were surprised that guests were not informed in advance that the event would significantly affect access to amenities and common areas. Having that information beforehand would have allowed us to make a more informed decision when booking. When we checked into our room, there were crumbs on the floor. The housekeeping manager came to inspect the room and acknowledged that it had not been properly vacuumed. The bathroom also features barn-style doors with large gaps between the door and the wall, which provide very little privacy. While this is a design choice rather than a service issue, it is something prospective guests may wish to know. During our stay, the on-site gym was closed because of the team's presence, and guests were directed to use an off-site fitness facility. While an alternative was provided, one of the reasons we selected this hotel was for its advertised on-site amenities. We had also planned to work from the lobby while my wife conducted business calls from our room. However, security operations related to the visiting team frequently limited access to the lobby. Police and security personnel were present throughout the area, guests were periodically asked to move, stairwells were restricted, and at times even the lobby restroom was inaccessible. These operational requirements are understandable, but they substantially changed the guest experience. Because of these cumulative issues, we ultimately decided to cancel the third night of our stay. To the hotel's credit, management listened to our concerns after the fact and provided compensation, which we sincerely appreciated. Their willingness to acknowledge the situation demonstrated good customer service once the issues were brought to their attention. My suggestion for future guests is simply to ask before booking whether there are any VIP groups, team buyouts, or major events scheduled that could affect access to amenities or common spaces. Greater transparency from the hotel before arrival would help guests set appropriate expectations and decide whether the experience is the right fit for their trip. One final observation: one of the event staff members (pictured) interacted with guests in a manner that felt abrupt and impersonal during the security operations. In high-profile situations, a courteous explanation and respectful communication can go a long way toward helping paying guests feel welcomed, even when temporary restrictions are necessary.

I'm a business traveler and I stayed at a lot of different hotels. This place is clean, nicely…read moreappointed hotel rooms with fast WiFi and an easy to use TV with cable channels, no obnoxious smart tv. Plenty of parking and safe. Right off route 46. Liquor store across the highway. What sets this hotel apart is the Calandras Mediterranean restaurant. It's fantastic and a big step up from the average hotel fare. I enjoyed my stay, and the complimentary breakfast was very nice, with waffles, oatmeal, omelettes, cereal, bagels, muffins, fruit, etc. Nice outdoor lounge space at hotel too.

Comfy hotel that successfully hosted 7 wedding parties the week we were there. Rooms were nice and…read morethey passed my test of having sink and shower drains that worked. The kitchen staff worked hard to keep fresh free breakfast flowing, and the bar staff were friendly and fast with drink orders.

Starting with the good, check in went great. Ana at the front desk is a 10/10 friendly, welcoming,…read morefantastic person. Room was clean, beds comfortable. We were here for a Friday - Monday stay and overall it was fine. The not so good. A river runs behind the hotel with a walkway alongside it. The fencing and walkway are not maintained, and unhoused people frequented the benches throughout our stay. (This may be a town issue and not a hotel issue, but it definitely hurts the feel of the hotel and the perceived safety when traveling with young kids). The parking is 22 dollars per night and they don't have adequate space for parking. Fire lanes we blocked by rows of cars, people were creating parking spots where non existed blocking the flow of traffic and in some cases blocking parked cars. Very chaotic parking situation especially when you're being charged extra for it. Breakfast during the week days is served at 6 am, for some reason on the weekend it's not until 7. We are here for a travel baseball tournament, if you have an 8 am game you need to be at the field at 7, that means your kid and family miss out on the free breakfast because it didn't start until 7. If they would add a multi level parking garage to accommodate guests and work with whoever they need to address to make the back of the property feel clean and safe along the river this would be a 5 star review.

Friendly and easy check in. Staff is pleasant and…read morewelcoming. Lobby is nice and clean. Hot tea and coffee. Room was okay. Fairly clean. Updated yet old and beat up. Stains on carpet. Furniture damage. Could use refreshing and some updating. Breakfast was okay. Most food was not very warm. Eggs cold. Sausage cold. Coffee lukewarm. Cheap yogurt and just apples for fruit. Close to everything. A Fair value. But not typical room quality you expect at a Hampton Inn.