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    Hotel on Rivington

    3.4 (339 reviews)
    PriceyHotels
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    Dirty carpet in the hallway

    We stayed here in May for 3 nights based on the photos of the rooms, the views and the fact that it purports to be a Hilton property. The room rate was about $550/night and we expected a hotel that lived up to that price. Driving up to the hotel, we knew there was a problem. There was no sign and the front entrance looked like someone had abandoned a remodel project. There was no bell desk or anyone at the door and no one to help with luggage. The front desk clerk pointed us to a luggage rack and then told us to just leave it in the middle of the lobby...where it stayed until we returned from parking the car. The views from the room were spectacular but the room and the hallways were rundown and pretty grubby--worn, dirty carpet in the hall, stains on the walls, holes in the curtains and pieces of tile missing in the bathroom. For the location, we could have lived with all of that but the AC was barely functioning in the building and our room was about 85 degrees. After we alerted the staff, each day someone would go to our room and make the AC work for a portion of the day. Most guests were having this problem and everyone headed to the lobby to cool off and try to go to the bar that the hotel gives you a $10 voucher for. The bartender was amazing the first night but the bar was closed the next two as there was no AC in there. The staff was friendly but fairly clueless as to how to address the issues. The whole vibe in the lobby screamed "hip hostel". There was no manager for our entire stay and seemingly no one in charge. At the end of our stay we requested they modify the room rate and they refunded us about $30 of some sort of "resort fee". This used to be an upscale hotel. There are tons of nicer places to stay at this price point. Go to one of those.

    Melody B.

    What a stunning modern, yet cozy hotel. This location is EVERYTHING. Close to food, shopping, the subway, pizza!!! Staying in the lower east side is alway my favorite and this hotel far exceeded my expectations. The smell in the lobby alone draws you in to the ambiance of the space. Small bottles of water available in the lobby were a life saver! And we enjoyed our $30 credit at the bar our last night for a cocktail. We had a group of 5 and were recommended to order a day bed. Which was amazing! It was a little tricky communicating but one we connected with the staff it all worked out. Lighting in the bathroom was poor and not enough hooks to hang towels are my only notes. But the closet space especially for coat season came in handy! Chris and Jessica are totally outstanding workers and cannot thank them enough for their assistance with booking this hotel. Can't wait to stay here again!

    Massive tub
    Alice C.

    Stayed 5 nights at the Hotel on Rivington and it's perfect if you want a huge NYC room without having to marry a hedge fund guy. My 9th floor room was dead quiet on Saturday night, which is impressive because the Lower East Side is still out there acting like last call is a dare. The tub is so big it takes 40 to 50 minutes to fill, which is plenty of time to Google "can you drown in luxury." Location is surrounded by great bars and restaurants, so you can eat, drink, and still crawl back without calling an Uber. Would stay again

    Mimi S.

    We will not be staying at this hotel ever again. The area where this hotel is located is not the best part of town. I would not bring my kids to this hotel. The check in process was fine. Walking to our room, there were stains on the hallway carpet. When we walked into our room, we noticed debris on the floor. The floors were dirty because the dirt was sticking to our feet. The a/c unit cover was barely on. There is an inch gap between the door and our door so we could hear everything going on in the hallways. There was no sheer curtain on our large window; so it was either blackout curtains or everyone could see us in our room. The pillows are super flat and uncomfortable to sleep on. I requested new pillows and those were flat too. A fourth of the tv channels did not work on the tv. On the first night we were there, the maintenance man woke us up at 10pm to check on the A/C. I'm assuming there was a complaint from a previous guest and he was confirming the problem was fixed. The facility has hard water. On our second day, the toilet chain for the flushing lever broke. There was also a leak under the sink, ruining my items I stored on the shelf underneath the sink. The staff listened to all of my concerns and were very respectful. They refunded us the facility fees but it truly does not feel like it was enough. The front desk manager emailed me offering 30% off our next stay and a premium suite, which makes no sense because why would we ever come back? Best of luck if you decide to book a room here.

    Premium Room w/ City View
    Alex C.

    Booked a 3-night stay here for my first time ever in NYC for work. Since the price differential was pretty minimal, opted to book a premium room with a city view. On the night that I arrived, and for part of the following day, they had a doorman who was there to open the door for you upon arrival. A nice touch, especially when your hands are full of luggage or take out, and you also have to fumble to take out your keycard to get in. Despite this property just going through some major renovation last year, the room itself was not as new or clean as I would have expected. Some pros and cons I noted during my stay: Pros: -Convenient walking distance to many nearby eateries and bars -The premium room was very spacious -City view offers a great view of the city skyline, especially from the 15th floor where I was at. And from my angle, I could even see part of the Williamsburg bridge. -Showers heat up right away, easy to control temperature, and has great water pressure -Memory foam mattress beds -Free breakfast (bagels, danish, and coffee) every morning from 8am-9:30am, on the 2nd floor -Daily housekeeping -Good hairdryers that look new, and work well Cons: -The bathroom had a clear window for half of the shower, facing outside. Which meant someone in one of the buildings across from me could technically see people naked while they were showering. -The bathroom sink was flat, which created pooling issues at times, and prevented the water from draining properly. -The room was not very clean. You can tell housekeeping comes through to clean, but certain details seem to be missed (handles, faucets, knobs, light switches, etc..). -The room has a very dark, modern pop art decor. While some people may find it cool, it lacked the bright warmth that I look forward to in a hotel room. -No luggage rack While my overall stay was decent, and the room served its purpose, the overall lack of cleanliness, questionable decor, and additional $30 resort fee per night for minimal amenities, on top of a ~$300/night rate, makes this hotel one I will most likely not be booking again for my next NYC trip.

    17th Fl
    John O.

    I wanted to love But was just alright for me Great but for the bed Things I want in a hotel: quiet, dark when you want it to be dark, soft and comfy bed, good location, big TV, fridge, microwave. Rivington is awesome in many regards. I booked it through booking.com. Got an option to upgrade a couple weeks after I booked. It was five dollars extra to secure a high floor room with a view. Sold! Easy and great decision for me. Loved the views from my 17th floor room! Where Rivington failed was the bed and the darkness. Mattress was way too firm for my tastes. I don't get it. The spendy hotels I have stayed at in Boston and NYC have the most uncomfortable beds I have ever come across. If they could add a Sleep Number type thing that would be great. Minor gripe? Unable to block off the light from the shower into the bedroom. Window from the outside into the shower and into the main room. Probably some great kinky joy if traveling with a partner. But solo, darkness please. Oh, also, the sink does not drain well at all. You also apparently need to be an engineering major to get the showerhead to turn on. Once you figure it out, the water pressure on the shower head is horrible. The shower drain is a big gaping hole and pretty nasty. I'd rather not post a pic lest somebody lose their lunch. (The shower drain cover was not where it should be - not my bad).

    Asia J.

    Did not expect the condition of the hotel room, hallways, location to be as they are! Did not feel comfortable staying there with my younger sister who has severe asthma. Hotel was not helpful in cancelling my stay for a full refund although I expressed my concerns of my safety and sisters health. The staff is friendly but they have very strict rules that only help themselves! I requested to cancel after being there for LESS than an hour and was still charged for a full night aka more than HALF for what I paid for this overpriced hotel. Ridiculous. Alex, however, was helpful. Although I did not end up staying here...

    AL K.

    3.5 stars. We were assigned to be on the 6th floor. We didn't have to wait for the 1600 check in time and was immediately given a room. $100 deposit/night was also charged. The room we were in had seen better days. Street noise can be heard all hours of the night.The electrical panel door had a 4 inch gap and the door was askew. The curtain had not been washed since? It's dusty. The closet light was busted as well. Water pressure is on the low side, amenities are basic. Bed was at least comfy. For the price they charge per night I would expect better quality .Didnt like the all black bathroom theme, gave the feeling of it being not clean. Would not stay again.

    Our hotel room after asking to have it tended to.
    Jenny C.

    I would not stay here again. On our first night, I noticed the window in our room was completely unattached to the lever, making it almost impossible to open and shut it. The bathroom door handle also came completely off the door. We had to reattach it and proceed with caution the rest of the stay because it would keep popping off. When leaving early one morning to explore for the day, we had asked the front desk to please make up our room, and also put the sign on our door asking for attention to it. Later that night, we came back to our room left exactly how it was in the morning. The bed was unmade, things still all over the floor. New towels had been brought and set at the foot of our bed, and that was it! On the coldest morning of our stay, I was excited to hop into a hot shower and wake up. The shower would get lukewarm at MOST. It was cold and honestly the final straw. This was the opposite of a relaxing, romantic Valentines Weekend and I'm disappointed as the hotel seemed like it would be a very enjoyable stay. Pros: the view was pretty and the hotel felt safe.

    New entrance

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    Review Highlights - Hotel on Rivington

    The room we upgraded to, a high floor corner king, was given to us for a discount, so we paid $295 for a $375 room.

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    The Central at 5th by Hilton Club - Our room with a view

    The Central at 5th by Hilton Club

    (28 reviews)

    Midtown East

    We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

    Absolutely loved this hotel. Amazing location - 1 block from Grand Central and 2 blocks from…read more Rockefeller Plaza and the subway station. Room was really spacious for Manhattan. The bed was actually really comfy for a hotel bed. We loved the Toto bidet toilet and the huge walk-in shower. The TV was gigantic. Big closet for extra storage. The under bed storage was great too. The black out automatic curtains were super cool. The fridge was spacious and there was a coffee maker too. The only thing that was weird were the light switches. There were 2 different switches and it was confusing to figure out what controlled what. The staff were very friendly. They were able to get us into our room early and they let us check out late. They always greeted us when we got back to the hotel room throughout the day. Plenty of food options nearby. Would absolutely stay here next time we're in NYC.

    Renaissance New York Midtown Hotel

    Renaissance New York Midtown Hotel

    (236 reviews)

    $$

    Midtown West

    We stayed here over Memorial Day weekend. Overall the hotel is decent -- our room was new and…read moreclean, though like pretty much every hotel in Manhattan, it's on the smaller side. One thing to note: the hotel sits right above a sports bar, so it can get noisy when there's a game on. The gym was a low point. The hotel shares its fitness facility with a Planet Fitness, which feels out of place for a mid-tier Marriott -- not quite what you'd expect from the brand.

    Prime location! Modern, spacious rooms (for the city)!…read more The elevators though.... Oy. I stayed at this hotel over the New Years holiday and was thrilled to be so close to Madison Square Garden and Times Square. As was expected, check in was a bit chaotic given the time of year. The ground floor entrance was PACKED with luggage on first arrival. After weaving our way through, we located the check-in desk on the 5th or 6th floor. Tons of people but adequate seating to wait for our room to be ready. An upper floor meant having to figure out their dreaded elevator system. It left something to be desired, to say the least. With only 3 elevators that service the whole of the hotel, and a 4th that goes who knows where, it was almost always a lengthy struggle to catch one. No buttons on the interior of the carriage, all elevators were called with a touchscreen device that seemingly tried to pack as many people as possible into one small space, leaving many behind that couldn't fit, before directing the passengers to another elevator to repeat the whole process over again. One day was so bad, it was actually preferable to walk up the stairs to the 14th floor. Woof. The room itself was wonderful. Spacious, with 2 beds. Very clean. Beautiful view of the city and the arena next door. Great way to catch the sun set. Walk in shower with both an overhead and handheld shower attachment. Great lighting. Shower had heavily frosted glass that faced the bedroom area so be prepared for your silhouette to be on full display for anyone you may be rooming with. Nice sized closet, safe, and mini fridge. Big flat screen television. Window shade worked very well to block out the light if you're hoping to sleep in late. Walls can be a bit thin, especially if you have a rowdy bunch of kids right next door as we did. Aside from the elevators, the perks far outweighed the usual peskier elements (e.g., noise,etc.) one encounters when staying away from home. Would stay here again, perhaps during a less busy time of year, if that's even possible.

    Library Hotel by Library Hotel Collection

    Library Hotel by Library Hotel Collection

    (167 reviews)

    $$$

    Midtown East, Murray Hill

    As a librarian, you know I had to stay here…read more I went in fully expecting a fun, book-themed hotel and secretly wondering if it might be a little gimmicky. I was so happy to be wrong. The Library Hotel is every bit as charming as people say, but what really makes it special is the team. I arrived by car while the building was hidden behind scaffolding, and the front desk was incredibly kind and patient, helping guide me to the loading area so I didn't spend my afternoon circling the block. Housekeeping was so gracious and helpful throughout my stay, the bartender at Bookmarks very kindly helped my friend carry our drinks down to the room, and checkout took less than 30 seconds. Every interaction was warm, thoughtful, and genuinely welcoming. The themed rooms are such a fun touch (I loved seeing how each one was inspired by a different subject), but I also have to give a shout-out to the practical things. I took a few work video calls from my room on the 12th floor, and the Wi-Fi was ridiculously good - honestly stronger than the Wi-Fi in my own house when I'm sitting five feet from the modem. Not a second of lag. The TV also had a ton of premium channels, which was such a fun surprise after long days exploring the city. And finally, a standing ovation for the real MVP: the air conditioning. New York was basically a sauna while I was there, and every time I walked back into my room I was greeted by the most glorious arctic blast. It was so good that my friends ended up wanting to hang out in my room and order dinner instead of going back out into the heat. Perfect stay from beginning to end. I can't wait to come back.

    I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

    Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

    Hilton Garden Inn New York/Manhattan-Midtown East

    (176 reviews)

    $$

    Midtown East

    This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    Hotel on Rivington - hotels - Updated July 2026

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