I have not been to the dentist ever since I moved here and I been putting it off because of my…read moreformer job where I did not have time to go. I found this place on Yelp and looked at the website and found their chat feature. I was able to sign up really quickly and then after you sign up, they make you fill out paper work which took around 10 to 15 minutes if I can recall. I did not realize this place was actually near my house like walking distance if I really wanted to and in that plaza where the Golden Chick, Aldi, Pie place off a really busy street. I did a teeth cleaning and x-rays which was covered by my insurance. I was impressed how friendly the staff was, the hygienist, Linda, Wendy the front desk, and the Dr. herself. My appointment started on time at 9am, I got x-rays done and were much different as their were hardly any biting and gagging and Linda was very patient and kind and had a smile behind the mask as you can tell she loved her job. She gave me a couple of great pointers of how to floss and how to brush which was great. The overall process took around 50 minutes which is normal for cleaning and x-rays. They recommended that I get a night guard with lowers retainers removed and get ortho treatment on my upper teeth. The quotes were not too bad as insurance covered some of it. I ended up getting a night guard and lower retainers removed and they ended up doing it right away. The ortho I felt could wait as I did not feel like spending that much for that day, but they did not pressure me into getting it which was nice. Maybe in the future I will consider. It took another hour to removed my retainer and do impressions on my teeth. Impressions are not fun to do, but they did their best to comfort me while I was in pain. Overall, I would highly recommend this place to go to.

I made an appointment for my dentist-anxious husband for a brutal cavity that he put off for far…read moretoo long. After reading the reviews of dentists in the Forney/Rockwall area.. I decided to go with the best reviews and the receptionist that made me the most comfortable. While most dentist offices I contacted were either closed on Fridays (?!?!) or didn't have an opening, Mirror Lake Dentistry made it work. They made an appointment for my husband during a time that worked for HIS schedule, and gave plenty of time to work on ALL of his problem areas in one appointment. All costs were addressed up front, and my husband came home with a brand new mouth saying (and I quote) "5 stars. I know who I'm giving my dental record to now." They were kind, quick, didn't give him the run around, THEY HAVE NETFLIX, and my husband is no longer afraid of getting dental work. Thank you, MLD! Check out the pics of my hubby's before and after!

Dr. Chava at the Forney Texas location is TERRIBLE! What a waste of time! DO NOT WASTE YOUR TIME…read more They say one thing on the phone to get you in and take payment up front and don't follow through.

They are just some beautiful workers. Thank you!! From the time you walk in and walk out, a person…read morecan't help but to feel welcomed and the professionalism is amazing. All great smiles!

Very good experience ... Dr Graves is so friendly, professional, and skilled - as are the other…read morestaff I encountered. They worked to find options and solutions for an older man with no insurance - very much appreciated !

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

I love this place! The receptionist texted me recently to remind me it was time for my next…read morecleaning, and the appointment was scheduled for a few days later, all via text- so convenient! The atmosphere is 10/10. Cute reception area with comfy chairs, they use an iPad for check in, fancy x-Ray equipment, TVs on the ceiling so that you can watch Netflix while you're getting work done. There's also a huge TV in each little room which is where they show you your X-rays as well as the pictures they take of your teeth (I could do without that part, just because I don't want to see my teeth that big and close to me lol). They play good music on pandora through said TVs, and the music is louder than I've ever heard in a medical office, but it's a vibe! I loveee it because I hate awkward silence. Lastly, the Dentist is super friendly and talkative, she chats with the dental hygienist and I just listen and laugh and add a comment in here or there when my mouth isn't occupied lol. I've been here twice now and will continue to come back!

I really like this dental office, very friendly and knowledgeable. However, my last encounter a few…read moremonths ago I didn't particularly like. they contacted me several times to schedule a cleaning appt for my son stating it was time so I scheduled, I then scheduled myself as well as my other 2 daughters. My Son completed his appt and it went well but a few days later they contacted me stating my insurance was giving problems not covering one X-ray and to contact them. I did so and the insurance advised that a particular X-ray is only to be given annually which had the appt been scheduled 3 days later would have met the annual limit. The insurance advised that the dentist can not charge me the fee and this is their fault they didn't get clarity on the timeframes and they would have to eat the cost, advising me not to pay it. the dental office contacted me several times about payment and I advised them what I was told so instead of eating the cost they chose to no longer take me and my 4 children as patients. The fee was no were near the price of losing 4 customers.

I saw a lot of local magazine ads for this office and since I am new to the area wanted to check…read moreit out. After waiting 20 mins because they didn't notice me in their waiting room I went back for X-rays and exam. They told me I had a serious situation that required a root canal and crown $4000! BUT if I got the procedure done that week they were running a "SPECIAL" $500 off. I've never heard of such a thing. I passed on the procedure and went to specialist and he saw no damage to that tooth!! I'm so thankful I found another dentist, this has left a bad taste in my mouth. Also I received an invoice from them this week for a cleaning that I had a year ago!! They said it takes insurance a long time, I've never had insurance take a year. I would advise anyone NOT to go to this dentist. I may have had just simply a bad experience, but my gut says they are unethical.

Extremely Disappointed - Unethical Billing Practices and No Accountability…read more I am deeply disappointed with the experience I had at this dental office. I was charged for a treatment (laser procedure) that was never performed. Despite multiple attempts to contact the office--via phone and email--I have yet to receive a refund or even a proper response. Every time I called, I was either put on hold indefinitely or given the runaround with no resolution. My emails have gone completely unanswered. This lack of professionalism and accountability is unacceptable. It is unethical and completely wrong to charge patients for services that were not rendered and then ignore all follow-up communication. Patients deserve transparency, honesty, and respectful treatment--not to be taken advantage of. I'm writing this to warn others: please be cautious before trusting this office with your care or your money. No one should have to chase down a business for a refund that is rightfully owed. I hope this review encourages the team to re-evaluate how they handle patient concerns and billing. Please do not go there!!! Read this. They don't care about you they only care for $$$$$.

Found my family a new dentist and I can't say how thankful I am for this office. I absolutely love…read morethe staff and the technology they use. Highly recommend this office if you live near the Mesquite, Forney, Balch Springs and/or Sunnyvale area

I came here for a second opinion & I'm so thankful I did. Dr. Yassin & staff were so gentle &…read moreattentive! Getting dental work done makes me nervous, but my experience here was a world of a difference! Will recommend to friends & family!

I have had a great experience with Dds Taylor he numbs my mouth well i have been going to them…read moresince 2018 . I have had all kind of dental work did . These people or top notch on quality care.The front staff is very professional If I could give 10 stars i would.

I previously have gone to Taylor my entire childhood. I have severe trauma and have been afraid of…read moregoing back to the dentist. Every time I would feel *everything* while he drilled into my teeth. I would cry and ask him to stop, and he would get irritated. He never gave injections properly. I potentially have nerve damage, as the entire right side of my face droops and I no longer smile straight. I went to a new dentist, and today they drilled into fillings that were previously done by Taylor. There was decay that was left there underneath the filling. Taylor did not remove the cavity completely. I now have to get a root canal on one tooth and three crowns. I had to go to Taylor several times for these same teeth, each time I still went home in pain. He never solved the problem by getting rid of the decay. I am only 22 and have to get a root canal because of this. He is evil for doing this to me. Avoid going here at all costs. There are several other dentists nearby that will work with you with costs and make sure you are comfortable the entire time. I didn't feel a thing with this new dentist.

DO NOT GO HERE. They never take X-rays, I think in my 3 years as I patient I had x-rays done twice…read moreand one was only a PA (single tooth not full mouth) for an emergency. Went to school to learn more about dentistry because they diagnosed me with periodontal disease at 20 telling me I had 7-8 mm measurements. Once I was able to probe myself the deepest depth i measured was 4mm. Had an implant placed and they didn't even take my BLOOD PRESSURE before administering anesthetic. Now that I know what I know, I probably didn't even need to have that tooth extracted but that's why I added the responsibility to my plate to advocate for patients. I really wish someone in that entire building had some good morals on them and would've explained to the ME, a 20 year old naive PT, there are so many other options and other providers. DO NOT GO HERE. And I'm sorry if you work there I would hate to feel driven by money and not patient health.

Nope. Got braces installed and DDS, Orthodontist George Jacobs stated that he couldnt fix my…read moreunderbite and or midline. Referred me for oral surgery, which I was not opposed to and paid for the consult. Just so that the oral sugery can tell me that my underbite was mild and that braces mid-line correction treatments would help. By the way they estimated my 18month treatment for $12,000. Insurance covering 9 and 3 out of pocket. My family of 4 are all patients here and have been for years . It used to be good. Now its a processing center.

My husband and I had a really great experience here…read more I have anxiety in the dental chair and they were so accommodating and understanding. They constantly made sure I was doing ok through each visit I've had there. They explained everything thoroughly. My dentist is a hoot. He constantly tried to make the experience delightful and make me laugh. The staff here is friendly and patient and very helpful.

Avoid Ideal Dental; it's far from ideal! No one picks up…read morethe phone when you call. Tried multiple times. Randomly switch dentists and not give you the one you made the appointment for. Overcharge for basic x-rays. Refused to do any work unless you agree to deep cleaning first. No other dentist has required that. System is always down whenever you request paperwork. Will never return.

Dr Draper is the best! I got 2 dental implants and they are awesome. I advise that you go to a…read moreprosthetic specialist that HE recommends. (I made a mistake in thinking that an area dental office could do a proper job, but that wasn't true.) Just go to Dr Draper and ONLY Dr Draper's recommended professionals.

Two of my children have had their wisdom teeth pulled by Trinity Valley. Everyone at the office is…read moreincredibly professional and warm. I felt like the doctor really took his time answering questions and was thorough with his explanation of the procedure. They were very accommodating with scheduling the procedure and working with the insurance. I highly recommend!!!