I don't actually come here for services, but I do stop in for their skincare products. They've got…read moresome great options that are gentle and effective, and it's easy to pop in and grab what I need. The staff are always friendly and never make it feel awkward that I'm just shopping instead of booking an appointment. It's convenient, consistent, and I've come to really trust the products I get here. Nice to have a spot where I can stock up without any fuss.

This has been one of the most frustrating customer experiences I've ever had:…read more On Wednesday, I missed a call and had a voicemail from Rachel, the Center Manager of this location. She left a phone number to call that was different from the one online that routed me to the call center and I was so relieved. However, when I called the number she provided back, I was AGAIN routed to the call center. They put me on hold and reached out to Rachel, then came back and said that she was unavailable (this was about 20 minutes after she'd left the voicemail). I'll give her some credit, as she attempted to return my call again but I was in another meeting at the time, since she was calling during regular business hours. She then sent me an email requesting a time for us to hop on a call. I replied (again within about 20 minutes) that I would be available for the rest of the afternoon. She did not call again, nor did she respond to my email or attempt to call back the following day. I've also developed a pretty bad case of folliculitis on my bikini line over the past couple of days, which I haven't experienced in years (the last case being within the first 6 or so months of starting to wax). I consistently have my legs waxed every 4-5 weeks, practice proper hygiene, and follow the post-wax guidance to avoid these break outs. I followed up on our email chain again this morning to update Rachel on this development and provided my availability for a call (between 10am-2pm). At noon, I heard my phone ringing from the room over and by the time I ran to it, I'd missed the call (I'm not even sure that it rang through all the way). I called back WITHIN THE MINUTE and was again directed to the call center, who put me on hold and came back to say that Rachel was unavailable. She had literally just called me, so that didn't make much sense. I then followed up on my email again letting her know what happened and confirming my availability. She did not call back, nor has she responded to ANY of my emails. If I'd been able to quickly get in touch with the location on Monday, I would have given this location another try. But this poor customer experience and inability to get in touch with the team has left such a bad taste in my mouth. Between needing to get my entire legs re-waxed, the folliculitis outbreak, and this half-assed game of phone tag disguised as customer service, I would like a full refund. If this location really cared about their customers, they'd make it easier to get in touch with them.

There isn't a better place to go, All stylists are the best…read moreat what they do. You can always count on feeling and looking good after your visit here xoxo

The staff was very nice but the manager has called and texted me trying to influence my review. He…read moreoffered a refund, which was very nice, but I did receive a service. This is in a busy area of Walmart and staff stop service to do other services. In the spa area they keep the laundry machines. I should not have stayed. Their prices are similar to other quick spas but the setting and service deserve one star.

This girl knows her stuff. First off, Elizabeth has a degree from UT in biological sciences AND…read moreattended the Aveda Institute AND is a graduate of the prestigious Lauterstein-Conway Massage School here in Austin. Hell yes. I went to Elizabeth about once a month over the course of six months for a series of facials before I got married. In each session, she asked me how my skin had been acting, what kinds of activities I had been engaging in (good and bad, i.e., smoking), and created a personalized session for that appointment. She also educated me about the crappy face supplies that I had been using (without making me feel stupid) and got me started on an organic, gentle line of skin care that has done wonders for me. My face literally was glowing after every session. She is also EXCELLENT at waxing; my eyebrows look awesome. OH! And at about 5' 2", she totally adorable and not intimidating at all.

Orange blossom has a new fan!…read more I had a Spa Finder gift certificate I was eager to take advantage of, and OB popped up in my search and had stellar reviews. Yelpers have never done me wrong, so I called to book right away. My call was returned promptly and we discussed my wants/needs/options. I have never received a facial before so I wasn't sure what to expect. Orange Blossom does custom facials so Elizabeth said to come on in and we'd decide what was best. The location is in a little office park, but feels like a little old house inside. there are a couple of rooms and it is very peaceful. Elizabeth is as cute as a button, was very friendly, and instantly put me at ease. Once I wrapped up in a velvetly robe and tucked myself into the softest bed/table ever, she got to work. She decided on a deep cleanse, but did all sorts of stuff. We spoke briefly about my skin care routine and other than answer any questions I had (she was very patient, I had many, and was pretty nosy about the whole expereince), it was very relaxing. Whatever she did with paprika felt amazing, and I liked the mud mask and the facial massage. Ok, so I liked it all! I'd asked about a specific product and she introduced me to it at the end fo the session. It wasn't sale-sy at all (in fact, i'm wondering if or how she sells any product if the customer doesn't take the initative) and I got a great under eye product from Colorscience. Definitely a brand I'll look into since she gave me a sample of the Primer to try - which I did this morning - and love it! So my skin looks and feels fabulous. My pores are invisible and my face is seriously soft! This is definitely something I am going to have to save up for and do again!

Absolutely fantastic service. The results of my wax and tint, the precision and attention to…read moredetail, Absolutely perfect. This is what perfect eyebrows are all about! Reasonably prices and safe Covid precautions as well.

From the owner: Specializing in full body waxing. Eyebrow and lash tinting. Eyebrow laminating and eyelash lifting…read more Facial treatments and permanent makeup available. 8+ years experience

For the past 8 months or longer i stumbled across a waxing package. I absolutely love the ladies…read morehere and they are both equally experienced and very gentle and comforting. They make you so comfortable and as painless as possible.

Best wax experience ever! Ladies if you've never had a vagacial please do yourself a favor and book…read moreone with Christy! It's a facial for your vagina. She made everything comfortable, and her studio is very clean and welcoming. For the service she steams your skin, does extractions, high frequency, jelly mask, moisturizer and so much more and tailors it to everyone's skin needs and preferences

I have been going to Tiffany for my lash extensions for over 5 years and she is truly the BEST!!…read moreShe takes pride in her craft and you leave every time loving your lashes. She makes sure you are happy and takes care of her people. And as a bonus, she is a genuine and kind person that is fun to hang out with for an hour every couple of weeks :)

Tiffany is Awesome!!! She explains everything very well! She is super sweet and gave me just what I…read moreasked for even though i forgot the bring pics lol. I Love Love Love my Lashes !!!!

I had gone to this salon before for a pedicure and decided to go again to have a full set of…read moreacrylic nails removed and get a gel manicure since I was in the area. Nancy was assigned to do my nails and did not speak one word of English. The only reason I bring this up is because typically, when you need to get your nails removed, they soak your fingernails for a few minutes to loosen the bond, then clip them off of your natural nails piece by piece. Well, an hour and a half later, they finally removed. It was not communicated to me clearly that they did a different process to preserve the nail by slowly filing it down then soaking your nails, then slowly filing it down then soaking your hands times 11! Literally, it took over an hour and a half to get them removed. Nancy was rough with my fingers. She had sharp nails and dug them into my fingers while she was rolling them from side to side to work on my nails. It was painful and I tried to explain to her not to grip my fingers so tightly. She also cut my one of my cuticles. I know I have thin cuticles - I tried to explain that to her but she didn't understand. The manager should have stepped in and explained the process better and communicated to Nancy my complaints. They had me soak my nails for over 25 minutes with foil wraps before switching me out to have John be my new nail technician. John was wonderful. We were able to have a nice conversation and he did a great job. However, I did have an appointment I needed to go to and I was late to it because when I walked into the salon at 12:30, I had no idea it wouldn't be until 2:00 pm before that process was done. I will not be returning.

Been on the hunt for a new pedicure place for about little over six months now, and I've finally…read morefound it! My mom and I did some research, but pedicure reviews are hard to come by at nail spots. We decided to try Escape, and we weren't disappointed! We came just after opening on a Saturday and were able to sit immediately. There are so many color options and all the classic options for pedicure types. My only thing is that the services are a little on the pricier side. However, our technicians were both so friendly, listened to our individual requests, and did a fantastic job overall! I love the blue ocean-like floor and cannot wait to go back.

Pretty sure this is the worst manicure I've ever received. Acrylic with gel on top. All nails are…read moredifferent shapes when they were suppose to be almond shape. All have bumps and aren't smooth. Very disappointed. While I was there someone came in to complain about their service from a week prior, should have taken that as a sign.

Please do not go here. Go to LUV nails on William Cannon. This was the worst pedicure I've had in…read morethe longest time. She barely filed, didn't push back my cuticle. Attempted to cut the side walls of my toenails when I have perfectly good mail beds and no ingrown nails. I got the organic and she used regular deluxe (not organic) Voesch products from a box. I asked about them and why they don't say organic on the box and some woman started to explain this is what comes with the organic pedicure. Service was less than mediocre. Massage had no pressure. She barely spoke English so communicating what I wanted was out of the question. Never again. Even Pearl nails is better than this establishment. My usual place was booked. Not all places are created equal. Don't do it, just don't.

Great customer service great atmosphere amazing shop Jade make sure she works hard to give you what…read moreyou asked for. Make sure you are satisfied when you walk out that door have a great experience great and great customer service.

Arantxa Avila lacks all sense of consideration as she did nothing but waste my time waiting at the…read moresalon for a scheduled appointment. She rescheduled 4 hrs later AT the time of the first appt. Then didn't even show up for the rescheduled appt. We were trading services per her request yet she can't even send a simple message to just cancel instead of telling me to return? I do not recommend anyone do business with this unprofessional individual.

I was searching for a new salon and Black Orchid was one of the first ones that came up. The…read morereviews seemed promising so I booked an appointment for yesterday with Maggie. I initially selected the "silent treatment" when booking since I'm not really one to talk to my stylists. But when I got there and sat down with Maggie, she INSTANTLY made me feel comfy and safe. She greeted and spoke to me as if I were an old friend, answered every question, and when I told her what I wanted, she asked follow up questions for details to ensure I got exactly what I was looking for. I didn't end up having a quiet appointment at all as we talked the whole time and I loved it. I cannot recomment her and BOS enough. The front desk staff was so kind and warm and welcoming, and as I already said, Maggie talks to you as if you're established friends. If you're an introvert looking for a chill but warm salon, this one is perfect

Well worth the wait! Kelsey gave me a style and highlights that not only looked fantastic but blew…read moremy expectations out of the water!