Hello, my name is Theresa, and I have been a loyal customer at this bank for a long time, I started…read moreand is still a customer on the branch at Hudson Ave, I have enjoyed the staff tremendously, BUT MY ALL-TIME FAVORITE PERSON WAS RUDY, always smiling, friendly, always says hi, good morning or good afternoon, he made you feel welcome, not only as customer but as a person. But, one day I went in to take care of some business, and the staff said he had taken a position in another town, WOW, like I did say the other staff was really nice, but they were not Rudy, then all of a sudden, I went to the branch on chili Ave, and guess who I saw? it was RUDY, HE'S BACK AND HERE TO STAY, what a welcoming face to see again, so instead of me doing my banking on Hudson Avenue, all my banking will be on Chili Avenue, you should always go where you are treated with kindness, respect, and again not as just a customer but as a human being, and that is what RUDY GIVES.

They are awesome, very professional and helpful. My agent Nate got me the BEST QUOTES EVER I'm…read morealready getting my friends and family to switch over to Quinton Insurance.

My wife and I are first-time homeowners, so the entire process has been VERY confusing to us…read more There are so many moving pieces, people to contact, terms to learn, numbers to wrap our heads around. Fortunately, we decided to go to Quinton Insurance for our homeowner's insurance; it was a great decision! They are by far the most knowledgeable and clear-speaking people we've dealt with in the process. They explained our options and found us a great rate! We rarely leave reviews, but I wanted to thank Quinton Insurance for all their hard work and expertise!

Genesee Co Op has friendly staff, but their lack of any assistance after business hours or on…read moreweekends is infuriating. Their online app does not work, and even after addressing these issues with them, there is little they can do

Wonderful staff and services! The staff is so diverse and friendly while maintaining excellent…read morecustomer service. My wife and I have been loyal members for years and plan on continuing to only bank here!

We had a challenging auto insurance need and Greg went the extra mile to make sure everything work…read more It didn't hurt that his office is across the street from the DMV office. Highly recommended.

Mike is a stand up guy, he doesn't pull any punches and provides great customer service!read more

Yesterday I tried my new debit card repeatedly at drive thru until closing didn't work…read more Today Lisa waited was very patient-on hold with bank for at least 20 minutes. Filled out form. Fingers crossed it'll work tomorrow.

if there was a negative to rate out experience it would be -100…read more TOTAL RIP OFF !!! charge fees for everything and refuse to give a detailed statement showing where our money goes AVOID like the plague !!!! Bad banking practices

i have gone to this bank for 5 years and always liked them alot . the person who let a negative is…read morenot kind .

For a grand opening, this was a disaster. For an average visit, it was very disappointing. First,…read morethere was no Banner or any other signs indicating this was a grand opening today. Second, they opened a few minutes late. Third, there was scaffolding and men still working in the lobby and outside of the building as well. That, to me, is unacceptable. Fourth, there was an overwhelming awful smell that permeated the bank. I mentioned this to the receptionist as I fled because of the smell. She thought maybe it was because of the wallpaper. It was so bad, I didn't even do what I came in for (paint or other chemicals usually don't bother me). And finally, the tellers were not smiling or welcoming, and it was eerily silent. It was like banking in a mausoleum. I asked about any grand opening specials or promotions. There are none. I was in the parking lot taking pictures of the drive-thru ATM, and a man came running out of the building toward me and told me he was security and he asked me not to take pictures inside the building. He said I was welcome to take all the pictures I wanted of the exterior but for security reasons he did not want me to take interior shots. I explained that I was posting these on Yelp and if he would rather I didn't I wouldn't and I would delete them right then and there. He said "Oh no, that's fine," which made me wonder why in the world he ran out in the parking lot after me in the first place. But I deferred and chose not to post the two interior shots I took. It was an extremely ho-hum, underwhelming, and disappointing experience. I'll happily keep doing business at the E. Ridge Rd. branch, which is only about a mile away.

My uncle and I came to this branch so he could reclaim a sense of independence after about 9 months…read moreof being indoors. We showed up only minutes before closing, and they very kindly let us in. I believe the teller who helped us was Laura, and she was incredible. I just wanted to leave this review to say thank you for treating him so nicely despite arrive so close to closing time. You guys are the best.

terrible bank! they only have 1 teller!! you have to sit and wait for 10-15 minutes to do a cash…read moredeposit. Im sick of wasting my time here. Please put in another teller! I'm sure you can afford it!!!