I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

Anthony was great. I was looking for Hayward automation control system, not only did Anthony had…read morethe best quote, he was quick to respond and get things installed. While he was here he also help fix other things. Highly recommend working with him For your future projects!

Great guy! Responsive and easy to work with. Totally fair price and got the job done without any…read moreproblems. Today it's hard to find good small companies with integrity but when I do it's super encouraging. Anthony checked all the boxes. If I or anyone I know needs pool or hot tub help he's the man to call. Thx!!!

Logan started out very helpful and responsive, but I paid him hundreds of dollars for a hot tub…read morecover that never came in. It has been almost a year now I fully understand there might've been manufacturing issues, but Logan hasn't responded to me for months, despite continuous message requests and direct calls to him and his company. All I wanted was my money back since the product was never provided. I do not recommend this buisness due to their poor communication.

Logan came out to clean, service and make my spa ready for use with fresh water. He recommended…read morechanging the master spa filter and that he would return in a couple of days to take of this. That was in early October of 2024. During the serving of my hot tub he removed one of the jets and just left it at the bottom of the tub. The jet appeared to be missing a gasket (or O Ring). I've made serval attempts to get him to complete the work. He has for months told me he would be out the next day... I hear nothing and he never shows up. He charged me for the expensive filter and never delivered it (yes, he ripped me off). Not only do I NOT RECOMMEND his service, I caution you to avoid Cowboy Spas. I would give a negative stars if the app allowed.

Unicorn Pools has always done my pool great justice!!…read moreCustomer service is above and beyond, and always listens to your needs! I would highly recommend anyone searching for a pool company to go through Unicorn Pools!!! Thank me later

These people are undependable, unresponsive and do not live up to their commitments. After being…read morewith them for more than a year, they just stopped showing up. We attempted to contact them and they did not respond. As a result, we did not receive pool service for three weeks and our pool is overrun with algae, which is costing a significant amount of money to remediate. We have a small 10,000 gallon pool, which was easy to maintain for a pool service and which I have maintained myself in the past. We purchased pool service as a luxury and trusted these people with a valuable asset. They let us down in a big way. Update: I called in Blue Science. They cleaned up the mess these people left, and are doing a fantastic job so far.

I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.

Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

I've been using Havanna Pool solutions for a while now from a recommendation. They do…read moreoutstanding work while respecting your property. Albert is incredibly knowledgeable and will guide you through his services. I never worry about being double crossed and my pool is ALWAYS clean and sparkling. Highly recommend.

Alberto is friendly, professional, and reliable. He blows the competition away. My pool and hot tub…read morehave never looked better. They are clear and beautiful. Thank you for a job well done. He is worth every penny!!!