In my opinion, dealing with Chris Niland cost us the house of our dreams. Failed to meet deadlines…read moreand commitments - did not return calls - with no follow thru from Guaranteed Rate - they made a stressful situation so much worse. And yes I am well aware of what is going on in the market and how many people are refinancing. While I appreciate all of the above - I need someone in my corner who keeps commitments or if they can't, gets ahead of it and communicates - someone who understands a business interaction from my perspective (as the customer) - its how I treat my clients. I'm also a big boy - and understand that we might have lost anyway - but the broker we used is on the same team as the sellers broker (though was my buyers agent) and she told me we were fine on price - it was the conditions (e.g. financing). FYI - My FICO and major credit scores are all in the 800s. Update March 26, 2020 I called Guaranteed Rate customer support at their request in response to my review. Was told my case was reviewed by some mysterious higher ups - and that they had discontinued offering pre-underwriting. I asked as of what date. They didn't know. So I asked why I could be told that on 1/29 and Chris Niland not only didn't notify me - he ignored me until I chased him down. Customer Support promised me an answer end of day today. Silence. In my opinion, this is exactly the kind of sleaze that led to the 2008 housing crisis. Looks like I am going to have to file a complaint with the Massachusetts Division of Banks who issued these clowns their license.

I give three stars, and not fewer, because of Rick Waldron and his fantastic work. Rick was…read morereliable, creative, very personable, and worked so very hard to help my husband and i obtain our first mortgage, on shaky ground, with moderate income and not great credit. Rick went above and beyond for us. Unfortunately, the underwriting policies and other staff working with him made clear to us that our possible loan was pennies to them, that we weren't worth their time or effort. I realize now that a big lender really isn't the right place for people in our situation. They'll eat you up and spit you out. At one point, they actually told me that I had to provide confidential client information (confidential per HIPPA laws) in order to back up my mileage log, that they also requested. Once I realized they were actually asking me to risk my livelihood to obtain, the loan I wouldn't get if I ended up losing my job... I decided to cut bait. We went with a small credit union and got a fantastic loan with a significantly more manageable payment and rate than we were offered with Guaranteed Rate. They weren't working with great circumstances- this is our first home, we have moderate income, a ton of student debt, and marginal credit history. But the way the staff handled us, we felt like second class citizens. That is, with the exception of Rick.

John helped us buy our house in 2022. Having him as our realtor during our first homebuying…read moreexperience was unbelievably useful and we are grateful for his help. John was very good at figuring out what we wanted and helping us find good options. He also knows a lot about home construction which was very helpful when touring older homes that were in rough shape. If we ever move again, we will definitely be using Dwell360!

We searched for over a year during COVID. John and the entire Dwell360 team were wonderful and…read morehelped us achieve a great outcome in the end. Highly recommended!

Closed refinance loan…read more Roman who is the owner of Superior Funding Corporation was exceptional. Efficient, professional, quick, upfront and honest. He was able to offer very competitive refinance rates (and I shopped around quite a bit), he and his team did a fabulous job in completing the application, documentation, working with the title and lender to complete the process quickly and efficiently. His attorney came to my house to do the closing which was extremely convenient for me. I've already recommended Roman to my friend for a new mortgage.

I found SFC via Upfront Mortgage Brokers search and I am very happy I chose them for my real estate…read morepurchase. Since the rates for a given loan vary very little from bank to bank - choosing a correct person to deal with is of utmost importance in assuring getting a good deal and that securing property financing is successful. Using a mortgage broker provided us with flexibility to go with the best combination of financial institutions appropriate in our circumstances. Roman Shulman was absolutely outstanding every step of the process, he always returned emails and calls in a timely manner and was great to communicate with. His professionalism and proactive approach allows us to get a great rate for our loan. Roman has excellent understanding of all the documentation needed at various stages and with his help our financing went very smoothly without any unpleasant surprises. I would definitely and enthusiastically recommend SFC to anyone looking to buy property, I really enjoyed working with them.

Have bought and sold several properties over the past 20 years. I have never experienced the…read moretreatment we received from the Coldwell Banker office at 10 Berkeley St in Boston's South End. Our agent had to repeatedly step up to chase down responses from the sellers' HOA and condo when emails to CB office got no results. Worse, the CB agent who showed up at the walk through on the day we closed had only one set of keys to hand over and a building entrance card that did not work. Post closing, the building's super told us the sellers had multiple sets of keys and entry fobs. So why couldn't the CB agent have them in his possession to hand over at closing? Lack of focus and follow through. I would not recommend this office for sellers or buyers.

William Dellea was the best Realtor I could ever ask for. When it comes time to sell my home, I…read morewill without a doubt use his services. I found Bill through the USAA Movers Advantage Program because I was moving from San Francisco to Boston. Bill set 3 complete days aside and drove my wife and me all over the greater Boston area looking at condominiums. We looked at around 30 places. He set up each and every visit for us. We never had to do a thing, which was good, because as first time home buyers, my wife and I were without a clue. Bill was very responsive with every question we asked, and trust me, we had plenty. Even after we signed a purchase and sale agreement Bill bent over backwards helping us with the condo. We were still out of the city and there's no way we could have done all of this without Bill. I cannot recommend anyone more highly than I recommend Bill Dellea.

We found an apartment recently through David of Vangyard and It was really helpful…read more He guided us for many things and from my experience I must say vanguard has senior employees on place specially to guide customers properly and to run the service with good qualities . I had been to few other agents where youngsters responded in a different way. Make your terms clear and discuss with these guys they will help you out but ofcourse you need to have patience if you need a right place. :)

I have used Vanguard Realty since 2004 for purchases in Allston, Brookline, and last year in…read moreChestnut Hill. This has included three properties: two investment units and most recently a house I renovated, as planned, and live in. Vanguard has served as my rental agent on the investment units since 2007 when I decided they could do it faster, find better quality tenants, and for a higher rent then I was getting on my own. While Matt Bless is my primary contact, Howard and the others I have dealt with in both the Brighton and Brookline offices have continually provided me with the knowledge and service I demand. If you are looking for honesty, responsiveness, knowledge of the area and buying process then working with this team will be a sound investment as it has been for me. May 29, 2012: Closed another deal with Vanguard last month. Working on one or two right now that should come to fruition and close over summer. Continue to appreciate the great service I get from Matt, Howard and rental agents. The rental team at both locations found me real solid tenants for September as they have done for the last five years. Some at highest rental rates in 4 years. Could not be more pleased with personal and professional service. Thanks so much!!

I had a good experience working with Roman Zharakovsky. He was very responsive, helpful, and…read moreinformative about the apartment. He responded after work hours and on weekends, and reminded us to submit apps and things to expedite the process and increase the likelihood of getting the apartment we wanted. He was easy to work with and accommodating. He allowed our friend to visit in lieu of us, and then later after we signed the lease, he allowed us to visit again. Overall good experience, though I am still confused what is the purpose of a broker, at least we did not have to pay a broker fee! Coming from outside of Boston, i appreciate that Roman was able to answer almost any questions that I had.

Moving to a new city for work away from friends and family is a stressful, daunting task. Having…read morebeen scammed before when apartment hunting during undergrad, I was weary and skeptical of finding an affordable apartment in a city where units sell like hotcakes. Luckily, I had the privilege of working with Roman Zarakhovsky as my agent. As I'm starting work while applying to grad schools, I made it clear my priorities were proximity to work, affordability, and... a bathtub. From the start, Roman was incredibly knowledgeable, responsive, and patient throughout the entire process. He took the time to understand my needs and worked diligently to find options that fit my budget and preferences, going out of his way to send me 3D scans that he made himself for new units while I was out-of-state AND working to get me a unit within my budget. His transparency and professionalism reassured me every step of the way, making an otherwise overwhelming search feel seamless and stress-free. Thanks to Roman's expertise, I was able to secure an apartment that exceeded my expectations. I truly appreciate his dedication and would highly recommend him to anyone looking for a reliable and trustworthy real estate agent.

Being a first generation Asian American, owning a home has always been a goal for my family. Truly…read moreliving the American dream was what we've always worked toward. But as everyone knows, finding a home in Boston, MA is a struggle for anyone. As my fiancée and I working toward our wedding, having a home to call our own was definitely a priority before the wedding. With Tu's help, support, and guidance we were able to make this happen. The process from start to finish lasted about 3 Months. We found our perfect Condo in the hip neighborhood of Jamaica Plain at a competitive market value. There was a not a moment were we felt that Tu didn't have our best interest at heart or was unreachable in anyway. What makes Tu different is that he is actually from Boston proper. Born and raised. Having that insight of the neighborhoods and city was truly irreplaceable. We can safely say that Tu provided best in class service at all levels. If you're looking to live in Boston and start your future, what are you waiting for?

Finding/buying a house is hard enough, but to do it during peak last year was extremely difficult…read more We're so thankful to have found Tu who hand-held us through the whole process. He was patient and when we felt defeated after many rejected offers, he kept reassuring that we will find something. We eventually landed our dream home and Tu even helped me filmed/photograph my proposal!

I strongly recommend Geof for anyone looking to purchase a home…read more As a Realtor working with buyers in an extremely difficult market to do so, I can tell you that Geof made a huge difference to the success and ease of our deal. His professionalism made him a pleasure to work with, his communication on urgent matter ensured everything went as smoothly as possible, and his knowledge ultimately put my clients in a home they absolutely love. Thanks you!

Geof is one of the best mortgage loan experts in the business. He responds in a timely manner to…read morequestions. He knows how to communicate with folks which is important.