I did not have the best experience here. My mortgage officer started out wonderful. He realized I…read morecould refinance on my condo and this was the first step in getting me a new home. The plan was that I was going to refinace my current home and then find a new home and rent the old home out. I was told I could do that. After refinacing I made an offer on a place. I was told I was on track for the mtg. only to find on the very last day... that I was not. The refinace had doomed the deal. I don't have confidence my mortgage broker had actually looked into any of it and simply thought he would be able to make it work.

No words would be enough to describe my experience with Mortgage Master especially with Timothy…read moreKeator & Kelli Lachapalle! They went above and beyond to help us close our loan on time & made the entire process as stress free as possible. We approached Tim with a very tight timeline & he delivered on time. The team was always available to answer all of our questions (especially as first time home buyers!) & were always on top of all the paper work. We are incredibly appreciative of everything the team did for us & highly recommend working with them!

Jason provided absolutely unprecedented service during our home search in the very competitive…read moreBoston area market. To be honest, I feel it is very difficult to find professionals in any industry that pride themselves on true customer service. There always seems to be too long a delay between emails or phone calls, or perhaps a missed appointment. This is most certainly not the case with Jason. He picked up the phone just about every single time we called, 7 days a week. The reality of this housing market is that such responsiveness is necessary and can be the difference between getting a house or losing one. Jason moved quickly and efficiently on each home we put an offer on, and when we finally had one stick (others were lost to inspection issues and bidding wars), the process was easy. Jason's crew stepped in and ensured all our documents were ready for the underwriter so that the loan commitment would be swift. Sure enough, it was. I almost couldn't believe it. We have a somewhat complex financial situation with a business, another property, etc, but they handled everything with ease and offered us a number of packages with closing credits or a lower interest rate; this choice of options was great. Perhaps most importantly, everything Jason said would happen, happened, in a good way. He told us everything up front and followed through on his word. I know I sound like Mortgage Master hired me for this (they didn't), but I want to scream from the rooftops about how amazing they were. You truly need someone like Jason on your side in this cutthroat real estate market. You will be glad you went with him over another bank or mortgage company in the area.

I have refinanced my mortgage several times before with different lenders, and it has always been a…read moresmooth and seamless experience. I wish I could say that about my experience of Jason Evans and his team. Unfortunately it has been tedious, time consuming beyond belief (closing should have happened weeks ago), constant excuses and stalling tactics. . . Documents signed needing to be resubmitted because they couldn't work within their own timeframes and had expired etc etc. Zero customer service.

I worked with Mary Beth Bain in the Middletown office of home bridge. She was outstanding!!!. Made…read morethe whole daunting process bearable. I would strongly recommend her to anyone in my English bulldog, and I are very happy and our new home.

If you need a loan and you're tired of working with typical bankers who make it seem like they're…read moredoing you a favor, then Joanne Mullaney is the person you should work with. Joanne and her team are true professionals and made the whole process from start to finish very smooth and timely. I'm so glad I found Joanne Mullaney and her HomeBridge Financial Services team!

Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

Roy is an excellent realtor. My partner and I worked with him to find a rental and the process…read morecould not have gone more smoothly; from multiple showings, to measuring rooms through the negotiation and finalization of the contract. I highly recommend Roy Mazraani and will work with him on any future real estate needs. SGreer

I highly recommend working with Roy if you are looking to Buy or Sell a House . I was a first time…read morehome buyer and Roy was very knowledgeable, patient and friendly. He was answering my calls at all time and providing guidance and advices through the whole process. You need to work with a Realtor like Roy Mazraani. He's the best !!! He's hardworking and he will make sure you achieve your real estate goals

The best! Doing…read morebusiness big or small they take the time to help. I especially enjoy the teachable moments, if I don't know something with a "financial expertise" needed, they take the time to make sure you're better off before you leave the branch. Highly recommend them!

I recently got a car loan through RFCU (now Arise Financial) set up through Toyota. Decent rate,…read moreeasy peasy. I get my account all set up and go to set up a scheduled transfer for the monthly car payments.... Come to find out you can't make payments using the app or online without opening a checking account. AT! ALL! So I'm supposed to bill pay using paper checks in the year 2026!?! What an absolutely terrible bank. I'll probably just pay off the loan, close the account, and roast this bank to anyone who asks. Do better.