TLDR: I absolutely LOVED diving with Big Island Divers! I did two different 2-tank dives. The DMs &…read moreBoat Captains were amazing, their customer service is incredible, gear was great, excellent communication and attention to safety. And I had a ton of fun. I will definitely be diving with them again. Thank you Natalie, Lauren, Haley, Emily, and Nick for the incredible experience!
Full Review:
I booked the two-tank Manta dive and the two-tank morning dive. I'm still fairly new to diving--I was certified about a year ago, and these were my first dives since then. Check in at the shoot was a breeze, and they introduced me to the Divemaster for that day's dives, Natalie. I told her I was a bit nervous and still rusty with things like buoyancy control. She immediately reassured me, told me I'd stay close to her, and said, "We've got you." I rented gear through them, and they handled everything, including bringing it to the boat and setting it up.
Our boat captain that day was Nick, who was fantastic. He gave a thorough safety briefing but also brought a lot of personality and humor to the trip. It was clear how passionate he is about diving and the marine life. Throughout the trip he was constantly sharing stories and information, and his enthusiasm really added to the experience.
Our group had six divers and two Divemasters: Natalie and Lauren (a DM in training). It was great being in such a small group with two guides. Natalie gave an excellent orientation before the first dive, covering safety, the dive plan, and what we might see. I had a little trouble descending at first, but she was incredibly patient and helped me relax and get started.
Early in the dive Natalie pointed out a Galápagos shark--so cool! We also a bunch of eels, a nudibranch, blacknose butterflyfish, and more. I stayed close to Natalie while Lauren brought up the rear of the group, and it felt great knowing both of them were keeping an eye on everyone and pointing out marine life.
Lauren led the manta dive that night. After another great briefing, we descended and the dive was incredible--we saw around 15-20 mantas (which is way more than the average). They were beautiful, and the whole experience felt magical. Fifty minutes went by in what felt like ten. On the ride back, Nick turned off most of the boat lights so we could enjoy the stars on the way in.
The next morning I dove from a different boat with Captain Emily, who was also fantastic. Our Divemaster was Haley, and Lauren was assisting again. Once again, the crew took great care of everyone. Two guests became seasick on the way to the first site, and Emily and the DMs handled it with kindness and professionalism and without making anyone feel judged. That same pair had some difficulty during the dive, and the Divemasters were constantly checking in and helping them underwater, while still balancing leading the rest of the divers.
One thing I really appreciated was how they managed air consumption. They regularly checked everyone's PSI and gave clear instructions ahead of time about when someone should head back to the boat. If a diver reached that point, they could surface while the rest of us continued the dive. That meant those of us with more air could stay down longer and keep exploring.
On the way back from the final dive, Emily spotted dolphins and took the boat over so we could watch them surf the wake for a while--a great way to end the trip.
All the dives were fantastic, and I can't say enough good things about the entire team. I can't wait to come back and dive with y'all again!