They did fix my phone screen so I won't give them a 1 star but their customer service was terrible…read more They told me I could get my screen fixed same day if I brought it in at 11am but when I didn't get a phone call that evening I called them and they told me it would be ready till 11am the next day. So I called them the next day when they opened (probably about 1 hr after they opened actually) and still said it wasnt ready and would be ready in an hour. They could have just been up front will about the time it would take and avoided all this but no.

I got my iPhone screen repaired with them. They charged me $242. A week later the phone screen went…read morebad. They told me I had done the damage which I hadn't. I took it to another place. They confirmed that the screen they had repaired was damaged from the inside. Do not waste your money here as they do not stand behind their work. This is a fly by night company that will be broke within the year. I should've known not to bring it here from the beginning. Walk inside and speak with people and you will immediately know what I'm talking about.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Randy did an amazing job. Got my laptop working during a critical time Was out of townread more

DO NOT COME TO THIS LOCATION. Drive to any other location. I brought my phone in to replace the…read morebattery for free and when I came in to pick up they said they couldn't fix it due to the bottom screws being striped, which is understandable, so I took it back and barely got in the car before I realized that there was a black spot at the bottom and then the screen no longer worked. Went back inside and they brought it to the back and only talked about how there were scratches on the screen and how they can't remove the screws. No apology no accountability nothing. They said it probably happened because of their heat pad. Then tried to call At&T and never offered to help afterwards and had to get help at the actual AT&T store instead. Go to any other location!!!!

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!