Jack was prompt, very polite & did a very good job of repairing my garage door! He was reasonably…read morepriced and I couldn't have asked for better service! I highly recommend him!

Jack at Action Door did a number of jobs for me, but does not fix his work when he screws up, and…read morehe screwed up multiple times for me, and I still suffer daily from the product of his work. I paid him good money to fix a garage man door, and it still hasn't worked right. First, he did a shortcut and replaced part of a door frame, saying that's all it needed and it didn't work, but he still charged me anyway and said it was good, which it is obviously not. I explained it to him how it did not work, and he brushed it off. I have to throw my shoulder & hip into the door every time to get it to latch, after I paid him to fix it and he said it was good. I also had him put a security gate on the man door to my garage, and it was not done right despite my extensive preparation with extra materials that I paid for, all brand, new materials, primed and painted and prepped for him, at the job site, and he brushed it off, saying it was unnecessary. He was wrong The security gate swings into its own frame, always has to be yanked out. It's ridiculous. I showed him and he brushed it off. Hey Jack, this is your many times client that referred work for you from other friends of mine, and we all paid. if you feel like coming back and fixing your bad work, let me know, and I can modify this review. Thanks for moving to Apple Valley, but you should really come back and fix the problems you created back here in Yucca Valley, that you got paid for, and where your past customers are suffering from your work.

My garage door was broken. The service man gave great customer service and fair pricing. He was…read moreefficient and explained everything to me before starting the job and keep me informed throughout the repair. Very trustworthy and I would definitely recommend them.

I made an appointment with Henry and he arrived within the time frame he promised. I needed a new…read moregarage opener installed, as well as the springs replaced. Henry is friendly, professional, and quoted a reasonable price. I would highly recommend using Merrill's Garage Doors for any garage door needs.

Outstanding service! Fast response, upfront pricing, and perfect installation of my Chamberlain…read moreopener. Replaced wiring, button, and sensors, lubricated everything, and hauled away the old unit. Highly recommend!

Amazing service! The pricing and quality were both excellent, and my service request was handled…read morethe very same day. I highly recommend Favored Garage Door. The best part is that they are local. let's continue to support our community!

We came home, opened the garage door, and discovered it wouldn't close again. Mike responded…read morepromptly, repaired the cables, and installed a new spring. He also re-aligned one of the door rails, which had clearly been crooked, and restored the garage door to proper working order. He adjusted and leveled everything, then took the time to explain the expected lifespan of the new spring compared to the previous one. While the original spring was slightly higher quality, we needed the door repaired as quickly as possible, and Mike provided exactly the prompt service and quality components we needed. We'll absolutely be returning for future work when it's time to replace the spring on our other garage door. Mike was professional, worked efficiently, and demonstrated the expertise of a true craftsman. We were especially grateful to have our garage door fully operational again within just two hours of the spring and cables failing.

Update - 5 years later I received a message from Mike the owner regarding his failure to return my…read more$1k deposit after he failed to return to install the garage door. He recently had a moment of integrity and acknowledged taking the deposit and agreed to finally refund my money. But he quickly transitioned back to lies a few weeks later and still has not return the deposit. Refer to the updated screen shots of the discussion. Do not use this unethical business. The owner is significantly lacking in character. I will update this review monthly until I receive my deposit back. I found Mike on Yelp (this same page) and he's still using the same phone number that listed on Yelp. I still have an entire text string with his same business number from 2021. Refer to the attached photo of a portion of the text string with his business phone number clearly listed. Fast forward to 2026, he sends a Yelp message agreeing to "make things right" after my most recent review. Photo attached. Now he's publicly lying about not having anything on record. The record/receipt that he provided after we paid the deposit is also attached to this review and has been for years.

I have an old garage door, in an old garage, with old hardware. It is not easy to find people to…read morework on my home because they are not craftsman. Eddie is a craftsman and a really good guy. He took the time to fix my garage door and do it right. No half measures. It was all A-1. I have owned this home for 40 years and the garage door has never worked this smoothly. Also, Eddie does not play games with pricing. I told him I wanted new springs. I sent him a photo of what was here. he priced it and he honored his price. The entire experience was refreshing. If you want a great job at a fair price - call Eddie.

Eddie was able to come out on the same day another garage door company flaked on me, and quickly…read moreinstalled a new garage door opener. Thank you so much!

Made an inquiry and Ben responded within minutes. Gave an estimate over the phone and was more then…read morereasonable. Showed up and followed all COVID guidelines, explained to me how and why garage door failed. Fixed, lubed and adjusted my door. Highly recommend Ben & Epic garage doors.

I was disappointed in the lack of pricing transparency.I was quoted one price and when I received…read morethe invoice which included the down payment,and the balance once the job was completed with taxes and credit card service fee.The salesman was informative and did a visual inspection of the garage door,but I was concerned because there no break down of costs and fees associated with what the items costs.He insisted I had to give a $700 down payment before the door could be ordered. it I knew if I was getting the basic door the next morning that their third party vendor had the panels for the garage in stock.I requested not to bring a refurbished door but to provide to me the manufacturer paperwork for the door but the day of install said the manufacturer paperwork only comes with an wind insulated door.The invoice said I owed the balance of$1225.25 .The installer came and said there is no paperwork for the door and the salesman told me he would send the warranty paperwork after the remaining payment was processed.When I got the invoice again after paying the balance payment ,there were an additional $509.63 payment added without my authorization.He added the $509 and said it was for labor,gas and pickup for materials .The installer worked for 2 hours. I felt like it is a deceptive tactic the company uses.The labor costs should have been on the first of 2 invoices that I received on the 7th but modified after work was done on the 8th and not showing me the invoice prior to charging my credit card with the breakdown of costs of items and labor .Which I still don't know the price of the door.I am a senior citizen and every penny counts.I k know companies need to make a profit ,but not at the detriment of others.The salesman and installers were pleasant ,but transparency and integrity is what keeps a customer returning.Word to the wise:Don't let a salesman talk you into anything until you get another quote.Otherwise you might end up thinking about this adage:You are peeling on my leg and telling me it's raining.Would have gotten a 4 if pricing was transparent. to me.I am hurt and $500 poorer.

Good service is hard to come by these days so when my garage door started splitting on a couple of…read morepanels I thought I was in for a nightmare trying to get someone to show up on time and get the job done professionally and correctly. I even considered trying to do the job myself until just a little bit of research showed how dangerous a project like this is because of the springs involved. I am fairly handy, but I know enough to know I didn't want to lose a finger to save a couple bucks. I'm so happy to report my fears were unfounded when I called up Ed. He was very responsive, got there when he said he would, and delivered on the project's completion as promised. I've had so many bad experiences with home repair companies. It was totally refreshing to deal with Ed. To top it all off, the price was reasonable. Many repair companies will hold you over a barrel when they know you need to get something done quickly but Ed's fees were more than fair. Especially compared to some other businesses I called for a quote who were so high I wondered if they were trying to not get my business! In short, if you need some work done with your garage door, there's only one guy to call.

I required an new opener. I called Ed, we had a mix up in the size of the door (I measured while…read moreon the phone). If your in a bind and require service completed correctly, this is okay. But, the cost was massively over priced!