I had the WORST experience with this company. I called at 11:30am asking if they had a new key fob for my car and they assured me they did and that they could cut it and program it all for $190. They told me that the guy would come out between 2-3pm so I said ok. I didn't mind waiting. Time went by and it turned 4:00 so I called to check in. She said she'd call the driver then call me right back. Another hour passed. 5:00pm. No response so I call again to check in. She gives me the same response. She'll check with the driver and then call me back in 10 min so I tell her I need to leave so if she could call me back because I already canceled plans and had that same response last time I called so she said she would. 30 min later she calls back and tells me that the driver will come between 7-8pm....from 2-3pm to 7-8pm. I'm pretty flexible and understanding, but that's quite a jump. I told her ok but I'd need to change location because I needed to leave. She said that was fine so then the guy shows up at 7:15. I'm ready to just get my key fixed. He takes my key and goes in his van and is about to cut a new key when I realize it's not a key fob. I asked him, "wait, a key fob right?" He says no. No one told him that and he doesn't know if he has one and would cost a lot more than $190. He checked and sure enough he didn't. I only needed the key with the fob so he just left and I spent all day waiting for a service I never received. Waste of time and canceled plans. Don't waste your time with this company. read more

I used locksmith on wheels in the past under the previous owner. Unfortunately it appears that the new owner is clearly unable to fill the shoes that they purchased. The lady answering calls is rude and impatient. At first I didn't realize that ownership changed. I later also discovered that they are no longer licensed or bonded as they claim which is a big red flag! I know I wouldn't want anyone with access to my keys. The majority of the good reviews here are before new ownership took over and I feel this is very misleading. Find a reputable locksmith that is actually lawfully licensed before you make a call. read more

Locked myself out if the house and reached out to locksmith on wheels to get my door opened and new keys done. I had a great experience few years ago, but this time it all just went downhill. I was waiting for my technician for 3 hours, even though they told me it will take 30-45 minutes.. once he finally showed up, he did not have the right tools, and ended up completely ruining my door. After I called the management to complain, I realized the company is under new management to and they suck. When I asked for a licence being disappointed with their work - turned out they didn't have one.. zero stars if I could - I am not calling them again. read more

New management is horrible and lacks customer service values. The new owner was literally yelling at me when I asked him why they only support their work and product for 30 days. BEWARE of this new owner, 30 days only is the warranty if it breaks you have to pay full price to get it repaired again. He tried to say my tenant was abusive to the lock using it every day. It's unfortunate Randy is gone, he had such a good business and customer service ethic. If you want a good locksmith try AM/PM lock smith they were reasonabley priced and guaranteed their product and work for 10 years. read more

I went in looking for a solution to a bit of an unusual problem: These guts were friendly, courteous, and helpful. I wouldn't hesitate to use them again. read more

got 3 locks re-keyed same day. The person who came by was professional, quick and super great to work with. Thank you!

I called in to get an estimate for replacing locks on (8) lock boxes. The person on the phone asked me twice for something that I did not understand. When I asked him to explain what he is asking for a second time, he just hung up on me. Seeing some of the other reviews now..this coincides with their level of service. read more

The team was awesome and very responsive. I received same day service. We just moved and wanted to switch out the locks. Ruben was nice and efficient. Highly recommend Locksmith on Wheels. read more

Fast, reliable and the tech was super nice! If you have a lock issue this is the best company to use.

Very responsive, and came to my house to reprogram a key for my 2014 Honda Civic. Easy to schedule, and the mission was a success. Javier was great! Thank you! read more

This company is under new ownership as of about February 2019. The sign out front say AAA but the piece of paper on the door shows another name ("Locksmith on Wheels"?) The old owner was great - very knowledgeable and reasonably priced. I cannot say the same for the new owner. Today, I brought 2 Ford knock off keys to be cut. Shame on me for not asking my cost for the 5 minutes of work required to cut them using a standard key cutter - $20 a piece!! The old owner would have charged me $% - $8 a piece. Buyer BEWARE! I have not checked the keys to see if they work. I will be taking them back if they don't unlock the ignition. read more

Quick, clean, reliable and fast service ! Responded within the hour, came by at pre-arranged time and finished the job expeditiously and cleanly. read more

My front door lock broke this afternoon, i called Locksmith on wheels, they took my info and Ruben called me back quickly, advised me on locks and then was able to fix my front door lock all before 5pm! I recommend Ruben and this company, great job! read more

Prompt response on yelp for a requested quote, gave us a call to inquire about the services needed, and sent out Ruben within the hour. Ruben was very nice and respectful with our tenants and got the job done quickly and with ease. Couldn't have been a smoother and easier process. Thank you so much! read more

Quick reply! I really appreciate the quick response when I'm in a panic because my keys we're locked in the car. That goes a long way! Thank you Locksmith On Wheels! read more

Fantastic experience all the way around. From the first phone call, I spoke with Mark who listened to what I needed and promptly provided me a very competitive quote. Even better, we received same-day service to change out multiple locks and re-keying as well. Will use again and refer to others as these guys (Javier, installer) were as good as it gets! read more

Absolutely positively awesome. Showed up much quicker than I thought was possible, courteous, professional, friendly. Thank you, Orin!

They are punctual, Professional and reasonable. Mark, provided service on time by sending his technicians. They were nice tried save the safe before damaging to open. But the electronic lock had gone bad which stuck the locking system. Job was done nicely. I recommend him for any door lockout issues. read more

So Thankful for this locksmith! I called in for a request because I was locked out for 2.5hrs!! Long Story. Sam was awesom, he called back right away and was able to be here in 10min unlocked the door and I I'm in my office. read more

Ruben showed up the same day and was super nice, knowledgeable, and helpful. I had a lot of door locks to rekey, and he actually came back after his last appointment and stayed till almost 8pm to finish. read more

Needed a paddle handle added to the side door on my restaurant. Called in the morning and it was done by the afternoon. Sam came out and knocked it out and went out of his way to make it perfect. Highly recommend. read more

Sam fixed our patio door lock, and installed a lock on our garage door. He is good at what he does.

Fantastic, timely service! Manny was great, expedient and knowledgeable. Thumbs up all the way.

I needed a locksmith because I had a broken lock on the front door to my house. I called Locksmith on Wheels because they are local and they have a lot of great reviews. Sam came out to look at my lock. He explained what was wrong with my current lock at the time and suggested what he thought might be the best option for my front door. I received a written estimate shortly after his visit. Sam and I were able to agree on a great price for exactly what I wanted with no unexpected costs. The new Emtek lock that I chose looks great and works perfectly. It wasn't long after the original visit before Sam came to install everything. I'm totally comfortable recommending Locksmith on Wheels and Sam to anybody that wants a customer friendly service. read more

Absolutely the best. He showed up took care of my daughter's place. Re Keyed the locks. Made recommendations to improve her security. Thank you so much!!'nn read more

Javier was super helpful upgrading us to a keypad lock. He stayed in touch with us over a week. Explained options, shopped for locks and accommodated our time constraints coming in on a holiday. Thank you Javier! Much appreciated. :) read more

This guy is awesome! I called him to get a duplicate car key made which required programming the transponder on the key. He was prompt, thorough, courteous, and definetely went above and beyond. I've already givien his business card to a coworker as a recommendation. I would definetly call him again. He came to my workplace and within 25 minutes I had a new key. Thank you Faraz for helping me! You are worth more than 5 stars!! read more

Very responsive, knowledgeable and flexible to work with. Highly recommend it. Sam installed an electronic deadbolt lock and latch, re-aligned the door for us and cleaned-up afterwards. read more

Mark and his team were initially a referral from a door sales company when our front door lock broke. They made recommendations on new hardware, took care of the ordering of the needed parts, kept me apprised of delays in receiving parts, and was easy to work with in coordinating a date for installation of the new lockset. Even though they ran into issues with the installation, they took the extra care to do the job correctly. We couldn't be happier with the work they did. We had an issue with the same lockset just this past week that required we get them to come back out and provide a repair. Mark responded promptly on the weekend and we had an appointment set up for the next business day. The tech again was prompt and took the extra time to repair the lock correctly. Definitely will keep their number handy for next time! read more

Got a call from Mark to follow up on my review and worked through some issues on how to improve service. He agreed to install the smart lock (the one I wanted in the first place, so I bough my own to be installed). Mark kept me informed about his ETA and showed up as said. First, This time I forgot my set of keys for the home (I was in mad rush that evening) so he picked the older door lock and he installed the smart lock on another door for me, while he was here with me I had asked him if he would replace the mailbox lock (which I've been meaning to replace for a while). All in all it was a total of $255 for picking an old lock (Now I have to replace it as well...after I saw him pick it in less than 30secs), install new smart lock and replace mailbox key. What I can say for sure is that he'll show up on time and will do the job at hand... ================== Last Experience.... Mark was prompt and did the work ok, if I wasn't pressed for time I wouldn't have hired him. I was in a rush get my new home secure before I head out on a long trip. Does the job ok but extremely expensive, cost of rekeying (Not replacing locks) 2 doors is ~$300. My advice is to shop around or better yet watch a few YouTube videos and DYI for fraction of the cost. I did not have this much disappointment even in the home purchase process compared to changing locks (rekeying existing locks). What really pissed me off is he offered schlage coded key for nearly twice the price compared to Home Depot and installation charges ($150 - $165) on top of it. Luckily I have been shopping for same lock so I knew the BS price he blurted out at that point I want him off my property... I understand situations where locksmith can make you feel like "good sent" most of the time they are...but Mark it shouldn't have to cost you arm and a leg (relatively speaking). He's not the first locksmith I've dealt with but he's the one to stay away from. I took almost a month before I decided to review him and even now my blood boils just thinking of the experience... I would never recommend him.... read more

Greatly responsive and exceptional service. They were able to rekey our locks within the hour. Would happily recommend them to others. Thanks again. read more

This review is for Samuel (Sam) Hiken from Locksmith On Wheels. Sam was assigned to rekey my house through a home warranty company. It was easy to communicate with Sam through text messages and he was quite prompt. During the appointment he even advised on which all locks should have the same or different keys, and was quick during the job. There was a minor miscommunication for one of the locks but Sam promised to come back in a week and fix it which he actually did. read more

Wow! From the time I called to the time my 3 locks were rekeyed was maybe 3 hrs total. Fast efficient, safe wore a mask the entire time. Javier was great. Gave me an estimate and checked all the keys before he left. Only suggestion would be that they wore booties over their shoes. read more

Received same day service. Kind and helpful support was received. Highly recommend Locksmith on Wheels.

Quick to respond. Communication between the staff, technician and myself was superior. I will use this company again, when the need is there. Thank you, Jessica and Javier! read more

They were quick and helpful. Came right to my location and provided the duplicate keys required.

Kyle not only solved my problem immediately, but was able to key and code an extra key and fob for me within minutes! A+++ service! Thanks guys!! read more

On 2/15/2021 (Presidents' Day, a holiday) at 5pm, we had a situation. A lost wallet, including a drivers license with our home address on it, and a copy of our home front door key in it. At 5:10p I called Locksmith on Wheels. I spoke with the dispatcher and they said they would have the locksmith call me to let me know when he would be arriving. Ruben called me at 5:25p, advising he was now going to a job in Dublin, then he'd come to us. At 7:15 Ruben arrived. He was done at 7:40p. Incredible, fast service on a national holiday! Personable, professional, wearing a mask the entire time he was working on the front door. I highly recommend Locksmith on Wheels, and Ruben! read more

Fast, friendly, same-day key replacement for some used filing cabinets I purchased. Would recommend.

My ignition was stuck and no amount of jiggling, hammering, or (eventually) drilling was able to get the sucker out. Though there were a few phone calls back and forth trying to connect to the locksmith technician, once we connected, he came out and removed the ignition in less than 30 minutes and didn't even charge us! I was shocked and grateful for this financial reprieve. (The estimate was $150.) He said we "did all the hard work already." The technician was polite, honest, and fast. Would definitely use this service again. read more