They contacted me immediately, scheduled a consultation and were very thorough understanding what I…read morewanted. Parts had to be ordered but it only took 2 days for him to return and install. He explained everything he was doing as well as the options for my input. He went over how to use the new lock and watched me operate before leaving. I would definitely recommend their service and would use them again.

Professional, fast and friendly. These guys are great! Showed up on time and changed the lock…read morequickly.

Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!

Ethan was really helpful managing a rekeying project for a new home I'd purchased. I hadn't yet…read moremoved into the new house, and was still living in a different state when we needed to do the rekeying, and he was totally able to roll with my needs and met my father in law to help handle the work. Got a call explaining all the details and issues he came upon, and we handled it all easily. Would definitely recommend, and will be calling for future work as needed.

Tom was here today and did a FABULOUS job. Polite, smart, efficient and effective. Top service from…read morea top notch guy.

Arrived on time and highly communicative. I am deaf but he understood and showed me pictures; very…read morepatient and top of the line wrt customer interface. Only cost $10 more that the rude person sent yesterday from 412"9ckingLC.

Very professional, fast and quality work. I have always used them for my keys. Now they have…read morelimited opening hours so check before you go. Personal service is going the way of the Dodo. Sadly.

Knowledgeable technician, professional, timely, trustworthy, friendly. Good workmanship. Neat and…read moreclean.

This is a small local business that has been on the Southside for a very long time. I was pressed…read morefor time and needed to have some locks addressed quickly. The entire process was courteous, helpful and professional. I would absolutely use them again.

Dropped by just before they opened to get an old door lock rekeyed. They took great care of me…read more Very friendly and very fair prices. Nice to know you can come in to a brick and mortar location and not necessarily have to call someone over to your place to do the work. Great place!

Horrible service, if you want to call it service. Called after needing locksmith to come and was…read moretold a technician would call me back. They did and said they would be out and gave me an estimated time. I then received a text from the technician after that explaining that they had an issue and that they would be late. Ok. So I text back and asked about how late. No response. So I called. No answer. I called PickMe back to explain what happened and they said they would call me back in about 5 minutes after they contacted the technician, and THEY never called me back!! So I called again and was told they would do a follow up and call me back, and never did. I have been waiting for hours for service! I will never Pick Them again!

Guy was soo super amazing! Very fast and very friendly technician. He was able to meet me in a…read moreparking garage and find my car and unlock my car with ease. Thank you so much for your quick and super help today!!

one could not be more satisfied. Christian was awesome and one of great character. He's an asset…read moreand a professional. I recommend them for anything residential locks needed!

Very rude service and the key I needed copying didn't even work. I just needed to replace a key,…read morethe lady was very cold and told me the key may or may not work, and I wouldn't get my money back if it didn't. Just poor customer service that couldn't confidently deliver information on whether the product was sure to work or not. Don't go here if you have a small mailbox key - they probably don't have what you need.