Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

As one of "those" oddballs who usually don't mind trips to the dentist, I was surprised to find…read moremyself in the predicament of mind-numbing tooth pain, but happy to find a caring Endodontists who provided personalized and thorough care. Dr. Jung took a personalized and very hands on approach. I was shown X-rays, we discussed options and next steps at length. He monitored my progress and provided aftercare like no other care provider has ever done. Parking is a breeze and the location in central Concord is easy to get to. The condition of the premises is nothing short of, immaculate. The staff deserves a big hand. Everyone I came in contact with from the gorgeous, knowledgeable receptionist/office manager who worked with me to ascertain that my insurance would be accepted, and my wait was minimal... Through the courteous and efficient dental hygienists/assistant who took my X-ray with out causing additional pain and ensured that I was as comfortable as possible throughout the entire procedure. I have suffered greatly, through subpar dental treatment in the past. That is why these services are especially noteworthy. When I needed it most, how fortunate I was to find Dr. Jung. Twenty-one years of experience, professionalism and compassion. I would be remiss if I gave this entire practice less than five stars!

Awesome staff and Doctor. This is my second time coming here and pleads with results. I feel pain…read moreeasily, so I told him and he numbed me so I didn't feel on bit of pain. He gave me antibiotics and pain medicine afterwards. I had no issues healing and never felt any pain.

Just had my second root canal done by Dr.Henson and his staff. I don't think my experiences could…read morehave been any better. Was treated well by all. Did not have to take pain relief medications. They really cared that I was doing well during the procedure. Highly recommend these folks.

From my point of view, these folks are the best in the business. They are friendly, professional…read moreand I would recommend them for anyone in need of a root canal. Hats off to Brett Henson! This was the first root canal I've had done and my mouth wasn't sore the next morning.

Oh dear!! I hate to lay a speed bump in the road to the Dr.Corcoran super-fan party but color me…read moreunimpressed. Sure the folks there are cordial, sure the facility is stylishly orderly and it's a land where everyone smiles big and shakes your hand. Here's the thing: it's an ODD experience, almost Stepford wives-like. In my opinion, the procedure is rushed and the fact that you keep repeating "don't worry, we're gonna take good care of you" and placing a firm hand on my shoulder while I'm laid back in the chair doesn't negate the fact that you rushed through the explanation process and skipped the option details. Not to mention that also in my opinion, the pricing is exorbitant. There is only one other practice in the surrounding area and like I said "in my opinion" this gives room for steep pricing. I guess I would just call it bad vibes with an 1800$ price tag that deserves a "Da-da-da-dum, snap, snap" theme song.

Dr. Yoo did a root canal on my molar. They're more expensive but if you want it done right the…read morefirst time.....

I had a root canal today and it didn't hurt! Dr. Morrow explained everything he did before and…read morewhile he was doing it, which was very reassuring. The dental-assisting staff all told me their names and were courteous and friendly to me. Dr. Morrow said "please" when he asked Casey to do something, and I appreciated that. Casey said "You're welcome" when I said "thank you." Dr. Morrow worked very hard to save my tooth, and he believes he was successful! The paperwork and other necessary record-keeping were all done efficiently and thoroughly. The equipment they used was up-to-date and impressive, and the entire procedure took less than an hour. I was given good advice for home care, and a number to call if necessary. Five stars for sure.

From the owner: Our mission is to help patients live healthier lives. We are specialist members of the American…read moreAssociation of Endodontists. We provide a caring, nurturing environment where your comfort and health are of primary importance. Call to schedule an appointment. Call to schedule an appointment.

I do not recommend Dr. BAIRD. He performed a root canal on my tooth, never fixed the problem. Was…read morecharged a lot of money for the procedure. I had to find another endodontist to resolve my problem.....very expensive lesson!!

You never want to hear the words, "root canal" from your regular dentist and he referred me over to…read morePiedmont Endodontics for a consultation. From the time I came into the office my mind was set at ease with the friendly behavior from the staff. After going over xrays and even having an image done on my tooth it was determined sadly that there was a crack in the root and Doctor Malueg who was very honest and nice said they could do the root canal, but it would not solve the problem and I would have the same problem down the line so she recommended an extraction and implant would be the only thing I could do. So although it was not the outcome I hoped for and getting my tooth issue fixed I felt that the honesty of the dentistry and the extreme friendly staff. If I had to get this kind of work done (hopefully not) I would come back here and recommend it.

Absolutely fantastic Dr and staff! Amy and the girls at the front desk are always so helpful…read more Would highly recommend. I have visited them on several occasions for issues and they have always been very accommodating and so patient. They are the best there is in Mooresville!

Dr. Shuping has a wonderful staff. I called about tooth pain and they were able to get me in the…read moresame day due to a cancellation. The staff explained every aspect of the procedure and made me feel extremely comfortable. Dr. Shuping worked extremely fast and made sure I was numbed and completely comfortable during the root canal. If you're experiencing issues that can be fixed by an Endodontist, I would recommend this office!

Dreading my root canal, I can say that Dr Gell and all of his staff were caring and took the time…read moreto explain every aspect of my procedure . I've had a few root canals and this was "Best root canal ever". The office staff also made sure I understood billing and payment . Along with pre procedure contact and recovery follow up. Thank you for making me feel like I was the only patient in the office. Linda Dean

Dr. Watts is awesome. She was perfect with my eight year old and he was actually looking forward to…read morecoming back! Highly recommended for all of your root canal needs.

The office staff was amazing and kind. Dr. McKee is very informative on what he is doing. He shows…read morerespect to his patients and to his staff. He was able to diagnose my issue without all of the technology that other offices charge for and saved he me money and time. He is a true endodontist.

I had a great experience with Dr. McKee. My visit was quick and he did a phenomenal job doing a…read moreroot canal on a tooth that I have had a lot of issues out of.