Royalty was very helpful and the guys there will work with you to make things happen so you can get…read morethe vehicle that's right for you. Great pricing too, very fair and reasonable. The cars they sell are very clean, seem to be in good shape. Just bought a van there only 21000 miles, clean and in good shape. I am happy with it. I had lost my title to my trade-in, and didn't have my ins. cards. The office guys helped me get the docs I needed and I could take the van with me the day of trade-in. Thanks, guys!

I purchased a vehicle from this dealer on 7/5/19 but have refrained from posting my review until my…read moreattorney stated it was OK to do so. Anthony Petrullo and Royalty Auto Sales Inc. Be on notice, I will be filing suit for (3) times ascertainable loss in accordance with New Jersey UDAP law. The vehicle which Mr Petrullo sold me has various hidden damage which he was aware of but did not disclose and in doing such has violated UDAP law protecting consumers from fraud. If you have been the victim of Unfair Deceptive Acts & Practices by this dealer then please contact me at here on Facebook or at ThomasKukla yahoo com In addition, I will provide evidence of fraud by Mr Petrullo in charges made by the Bureau Of Fraud Deterrence, Department of Banking and Insurance of the State of New Jersey. I purchased a 2012 Jeep Liberty from Anthony Petrullo which was sold to me on the premise that it was like new, fully inspected, one owner no issues. Well, less then 700 miles out of the gate and a check engine light came on. I will not go into detail of the problems with this Jeep because other problems are likely hidden and my pending suit will disclose all found. Do your homework folks, start with all the deceptive reviews. The Royalty Auto positive reviews are fake. Start with the review by Marissa Petrullo (daughter of Anthony) or Anthony Perona, fictitious, and you will get the picture. Reviews that have no comment or 1 review, 100% fake. If the reviewer has more then one review then look at who they reviewed and you will see the cross review scam. I will also site google being complicit in allowing these fake reviews by non-customers. When I asked Anthony the history of the vehicle I was told it was clean but Anthony said he was having trouble getting a CarFax printed while waiting for my loan approval, but assured me again, it was clean, (I went in fair and trusted him, big mistake) (1) owner when in fact it was in (3) accidents and (2) previous owners. I did not find out the true history until after I had completed my loan and the check was given to Mr Petrullo, and only on 7/12/19 did Mr Petrullo finally produce a Carfax report for me, but still stated it was (1) owner and only a small bumper accident, both statements untrue. One thing that I will give Mr Petrullo credit for is replacing the cracked windshield which was hidden by a large advertising sticker prior to and during the sale. This is a vehicle which I was charged $15,221.00 for but only has a resale value of $8000.00 due to the Carfax accident history which was not disclosed. I am sure Mr Petrullo will rebut claiming he gave me an adjustment on the cost when in fact he sold me a vehicle for $14,005 ($15,221 tax & tags) which has a book value of less then $8000 due to the Carfax history which was not disclosed during sale. The $2000 adjustment was in fact the balance on my trade in of $5500 which Mr Petrullo then sold the same day for another $2500 profit in addition to the $6000 profit on the Jeep. As of 7/24/19 I have not received my tags, registration or the one year warranty (which I found out is a worthless Cars Protection Plus warranty) which was promised upon sale, nor have I been contacted as to the whereabouts of the aforementioned. The statements made above are 100% truthful and accurate. In no way shall these facts be misconstrued as slander. Bottom line folks, do not trust this dealer.

Very good service! Very accommodating, knowledgeable and patient with our requests! My husband…read morebought his car here. Very good price! Christian is the best! I would highly recommend.

Stay away from this place and places like this! Bought a…read morecar from them last week with a "clean car fax" and come to find out after taking this car to a Honda dealer for an inspection that this car has been involved in a major car accident. Now they don't want to take responsibility, hard to commute or find the guys when you call....All they want is good reviews smh.

My experience overall was great. Easy stressfree process to purchase my vehicle. Never pushy,…read morehonest salesman, and most importantly, i love my car!

The customer service here is unmatched. From the moment I walked onto the lot, I was treated with…read morerespect and professionalism. They took the time to listen to what I wanted and worked within my budget to make it happen. Even after the sale, their follow-up care has been excellent. I will definitely be returning for my next vehicle!

I am looking for a car and found a good price on 2013 Bmw 328i M Sport. Google searched the vin#…read moreand found a carfax record that showed higher miles. Chat with the company on the website and the person confirmed that the miles is as stated on the site, 89k (lower than Carfax report, 117k). Out of curiosity, I checked another X3 on their site and found similar discrepancy (Listing says 103k and Carfax indicates 130). So just want to leave a review as a caution for others to check for discrepancy. Gave 3 stars for their benefit of the doubt. Might be honest mistakes. 2013 3 series Dealer's post: https://www.daytona46.com/2013-BMW-3-Series-Little-Ferry-NJ-Hackensack-Fort-Lee-Clifton-Bergen/used_car/gn%5dm3HyRzsI%3d Carfax: https://www.carfax.com/VehicleHistory/p/Report.cfx?partner=SDT_0&vin=WBA3B3C50DJ698073 2014 X3 Dealer's post: https://www.daytona46.com/2014-BMW-X3-M-sport-Little-Ferry-NJ-Hackensack-Fort-Lee-Clifton-Bergen/used_car/N4ieLNpirkA%3d Carfax: https://www.carfax.com/VehicleHistory/p/Report.cfx?vin=5UXWX9C5XE0D20873&partner=DON_0

Wow words can't describe how happy I am with my new vehicle. This is the best place ever, the…read morecustomer service when buying you are car is so professional. Everyone knows when it is time to buy a new car you want the whole journey to go well. I purchased an Audi A4 by this dealership, & can I tel you, it is the best decision ever, they have helped me throughout the whole process and they are so nice! I highly recommend this place!!!

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with

The transaction was very quick and simple. They checked the condition of the car and wrote me a…read morecheck for it right away. The service was great and the salesperson (Eric) was more than generous, when he offered me a deal for my car.

I live in Pennsylvania and needed a new car because a new driver in family had recently totaled my…read more2009 BMW X5 that I loved. I called around to several dealerships for a couple of weeks near me and no one could really help me because my insurance claim / credit issue were still in process of being resolved, but I really needed a car. So I decided to branch out and call dealerships in NJ and it was the same issue. No one was willing to help unless I had a huge deposit to put towards a deal. Finally, I called Milan Motors and explained my situation to Sarah and she believed that her and the owners may be able to help me. So I drove 2 hours to get there and was pleasantly surprised on how many great vehicles they had, that were perfect replacement options for me. I could not be any happier with how quickly Sarah and the owners were able to help me resolve my unique insurance / credit issue. Because they helped me purchase a beautiful 2012 BMW X6, that is now my favorite car I have ever owned, and I get compliments on it all of the time. I was so impressed with how Sarah and the owners were able to support me and the work they put into making a deal, that I returned two weeks later and traded in my wife's car and bought her a 2013 Audi R5. They gave her a very fair trade-in on a 2006 Mercedes R Class even though it had very high miles. My wife and I are really happy with her car as well. So if you are an honest buyer looking for a great used car and maybe need a little help with supportive financing options, I would highly recommend you call or visit Milan Motors. And make sure you get there quickly when you see a vehicle you like on their website, because they move fast. I happily refer many people to Milan Motors because of my experience and I will definitely visit with them again if I ever need another car. Thanks Sarah and the Owners. You guys are awesome...

Trip wasted. Drive over an hr to see a Taycan. I had spoken with the guy over the phone the day…read morebefore and he asked about credit, down payment etc. Well I drive all the way out there and he wouldn't even let me test drive the Taycan. Telling me it was a showroom car so you have to be approved first before they would let you test drive it lol. Tried to tell me it's because it's a 70k car (a used Taycan with that man miles is not 70k or they would've been trying to sell it for more than the 39k it was listed for). It makes no sense for me to run several hard checks on my credit for a car I may not like. A soft check prequal I could maybe understand. He tried to say it was because my down payment and all was lower. Funny part is my down payment can always increase. I had up to 15k to put down but I'm never starting at my max. Plus I can lease a brand new one with 12k down and I've already been approved for that. I will thank them for not wasting my time sitting there for hours though.

PLEASE AVOID THIS PLACE!!!…read more - Falsely advertise a car price. they tell you can get that car for that price but in the end they will put a much higher price on the paperwork. - They tell you some bogus offer that does not exist so you will sign the paperwork with a much higher interest rate, much higher car price and make you believe that you need an extended warranty for the promo offer. - They are using another dealership to make this scam and will put that on your paperwork without you knowing. - They will never stay true to any promises or offers. They will always use the "you signed a paperwork excuse." - They deny any paperwork on the day of the deal and make you believe that this is a normal process but they will never send it until you make a complaint. (Who knows what they can do with that paperwork) Please if you think you have been scammed by this dealership, act fast and file an official complaint to the Police, Motor Vehicle, and Consumer Affairs.

If you're a victim of a fraud and/or your secure deposit or down payment is not being refunded to…read moreyou from AMG, make sure to 1. Call the Police and report a fraud, 2. Call your bank and dispute 3. File a complaint clicking the link below https://www.njconsumeraffairs.gov/