I was visiting Palm Springs and my AC died. I came by close to closing and they took time to…read moreanalyze problem. Very lovely people.

I have to say that I am extremely impressed with Victor. I am by no means an expert when it comes…read moreto car repairs. I just know from my years of experience that when you find a car guy that has integrity you stick with him and that is what I have found with this guy. I was going to someone else who said I needed a new battery and that the battery had a computer and the cost was going to be around $1000 from the dealership but they could do it for me for $800. I didn't do it at the time and someone recommended Victors Automotive to me so I took it in with the expectation that it was going to cost me around $800. The battery installed cost $125 at Victors. He has now done other work for me and is reasonably priced and never tries to sell up. Victor... you have a life long customer and I won't take my BMW anywhere else!

Kelly is an honest mechanic & very thorough with his work. Great communication & very fast turn…read morearound time. I will be going to Kelly's auto mechanics only moving forward. Every previous review was correct about this shop - AMAZING service!

I found Kelly's Auto Mechanix reading reviews in Yelp, just as you are now. I had only been in the…read moredesert a few years, but needed a mechanic who could work on a new to me used vehicle, as I was not going to go back to the dealership. I have owned cars for nearly five decades, and sadly honesty and integrity are not always present with people who work on our cars. Kelly is the exception to the rule. He is the best mechanic I have had the pleasure to have service my vehicle, and those of my friends. He has integrity and will be straight and honest with you. His prices are reasonable. If he gives you a window of time in which your car will be ready, your car will be ready within that window. Or he will let you know. He is very communicative. He's a gem, and you'll think you are in Germany or Switzerland, his shop is so impeccably clean.

Visiting Palm Springs with the family and our Honda Odyssey broke down. I called David at 4:50PM…read moreand he said he could see me the next morning at 8AM. It was done by Noon that day and at a fair, honest price. I highly recommend using him if you have any issues with your vehicle. Thanks David for helping me on such short notice.

David stuck with the quote he gave me over the phone and it was even a bit less…read more He is honest with his assessments and definitely worth going to him for a 2nd opinion as well! I will be back for routine maintenance and any recommended repairs needed.

My car needed a new thermostat in order to pass the emissions test. It was easy to schedule an…read moreappointment and the work was completed quickly. I returned on 4 separate occasions to have it checked to be sure it would pass emissions testing. They did the short test quickly each time until they said "yes" it should pass. No additional charge.

Great Mechanic Shop! Great Prices and good people! The place is almost always going to give you…read moreexactly the service you are looking for!

Genuinely disappointed in the shop, I called for urgent help last week. They let me know they…read morewouldn't be able to help me until this Thursday, today is Wednesday and upon organizing a tow to the shop... The mechanic let me know that they now cannot get to it until next week. This is not a place where you will come for timely repairs or employees that are dedicated to providing service and actually helping their customers. Don't feel like they cared at all after sharing our misfortune situation over the last week. Regret spending any time with them, wish I could get a WEEK of being stuck back

This is my first review ever. This is the best shop I have ever been to…read more First, the customer service from the owner was top-notch. He jumped right in and drove my car. When he came back, he said he thought it was just a couple of nuts loose and proceeded to have the mechanic tighten them. But the best part was when I asked him what I owed him, and he said no charge. I know where I'm going to take my cars from now on.

When my 25 foot RV lost its brake fluid while I was on vacation in palm springs I was worried I…read morewould be stuck for a while- not every shop can work on a 25ft long 10ft tall Mercedes! He quickly found the issue and even though it was 6pm on a Friday, he got me back on the road by noon Saturday! Normally his day off, but he was so nice to get me back on the road so quickly. There's a saying "good, fast, or reasonable price... Pick 2". Well here is proof that you can have all three! I wish Valencia Automotive was in my home town, I would never go anywhere else. Thank you!

Excellent work by a fair and honest mechanic. Thank you John . Easy to work with. Fixed my issue…read moreswiftly.

Staff is Helpful and price is pretty competitive. I would recommend. I've already gone twice for…read morerepairs and I'm still very happy with my experience. Going for a third service repair that I can hold off on but the experience was great that I will be going sooner than later. They have great suggestions prior to making repairs so I would say try them out.

Very horrible customer service purchased a Lincoln navigator from them about two weeks later the…read morecheck engine light came on. We took it back in. They verified that it was the Cadillac converter which there's no way that the Cadillac converter should have went out within two weeks of purchasing the car unless it never passed emissions meaning the car was temporarily fixed just to sell. It was never given a small paperwork from the car which is required by the state of California so I did not pay the remaining $800 down I was told to continue to drive the truck until the park came in three months later we get a call to say that the part is in we took the car in two days after being jerked around about the car. They tell us they're repossessing the car for not paying the $800 down after you sold us a bogus car to begin with that wouldn't have never passed the missions which by the way is against the law in the state of California do not purchase a car here unless you plan on having issues with the car the whole time you have it very horrible customer service

Jeff and his team at City are the best. Quality service at a fair price. They go over and above to…read moreensure your vehicle is running properly.

here's what happened in August my car was vandalized and sugar was the suspected contaminant.. the…read moreinsurance company had sent their fuel collections expert out to get the sample (most people don't realize that sugar doesn't dissolve in gas it remains granular they're not bondable at all even at the molecular level and a sample can only be taken from the bottom of the fuel tank I didn't know this but this collection expert did... all modern Toyotas have a antisiphon mechanism in the fuel neck leading down to the fuel tank.. I didn't know this but the collections expert did and brought a siphon tool with him anyway.. when he couldn't get the siphoning tool down to the bottom of the tank he puzzled and puzzled and said "I know I'll take it from the fuel line" since sugar doesn't dissolve in gas that would make that post fuel filter sugar all gets caught in the fuel filter so taking the sample from this fraudulent illegitimate location resulted in a false negative I didn't know this but the collections expert certainly did.... the insurance company used that negative result to close the claim even though my car is just as damaged as the day it happened... the insurance company said that I could have the car towed and have a sample retrieved from the bottom of the tank and I could submit it to an independent lab and I could get a report back and they would take a look at my results..... I did decided to go a different route as far as sending them the results and sue them in small claims court for $12,000... I needed however a mechanic that could get the samples allow me to document the process on a camcorder... Josh the lead mechanic at City Automotive said that he would help me that he would collect the samples and video the process.. and that I could not be there to video it for insurance purposes... a big bag of BS. because I have seen customers on their service floor many times when I went back to see how the garage operates... but he assured me that he understood the assignment to retrieve a sample from the fuel line post fuel filter the same way that the insurance company did and then obtain a sample from the bottom of the tank the way the insurance company should have done in the first place said he would go in under the back seat where the fuel pump is (and he would put the samples in the pre-labeled jars that I provided him) I said outstanding.... here's why the one star I would give it zero Stars if I could he called me up and said it was all done I went there and asked him to see the footage of the process.. he said his wife and his child were waiting in the car and that he didn't have time "I said well I need to see the footage before I'm going to pay you" he started showing me some of it and he said "this is pissing me off" I said "why? this is business and I want to see the product before I pay you for it"then Josh threatened to throw my camera and bust it.. I told him I wasn't given in the money until I see the product until I see the video and see what he's done because it all had to be documented for evidence..... come to find out the reason he didn't want me to video it it's because he wasn't going to do the work. when I lifted the back seat out it was quite obvious that fuel pump had not been removed there was a light coating of undisturbed dust on everything under there fuel pump removal 101 says that you have to vacuum out blow out and remove all the dust particles before breaking open the fuel pump chamber of the gas tank nothing was touched and the dust was all there Josh had filled the sample jars with gas from somewhere, but it wasn't from my car and that's why he was so indignant that I wanted to see the footage.. Josh got in his car and took my camera and when I texted him that I was going to call the police he brought the camera back but kept the video card said he was going to file a mechanics lien against my car and and gave me $20 for the price of the video card.... I said if you did the work you'd let me see the video and if you did the work the fuel pump would not look undisturbed with dust all over everything.... Josh thought I was a sucker and that he could make it look like he gave me everything I needed for this case. Josh was just going to rip me off for $325...... here are the pictures of the fuel pump under the seat look at all the dust the dark spots are where I rubbed the dust off of it, not him.. I just wanted to see how easily it was to tell if it had been Disturbed and what it would look like if you touched it at all if Josh at City Automotive would try to scam me out of $325 this way, what would Josh try to do to you