Now, while this place has restored my mouth health, It hasn't come without a pretty penny. But we all know you get what you pay for so that comes with the territory. This place is equipped with the latest tech in dentistry and the staff as well as assis assisting them do a good job of taking care of you in the ways that are necessary. Dr. Kim as well as the other doctors who roll through try to keep you ease as well as informed of everything that is happening in your journey to a beautiful smile, and for that you can be nothing but grateful! read more

I went in for a toothache and needed a root canal per my previous dentist, they don't do root canals so I went to Loganville dentistry to get an estimate and I took my x-rays with me. Loganville dentist told me I would have to have more x-rays. I should have walked out then and saved the $1783.00 they charged my ins. for new x-rays. I am only allowed $2500.00 on my medicare ins for dental work so they took most of that. Then they told me I needed to have my teeth cleaned at a price of $1144.00 and wanted me to do it right then. I asked about my toothache and the dentist told me that MAYBE the cleaning would help. Stay away read more

Misleading info be very careful about having work done they will Up charge you, or not tell you the full amount you will be paying. In person staff is great but once you leave they will try to up charge you. read more

Misleading Info, Overpriced X-rays, and Condescending Staff -- Not Returning We visited Loganville Dentist Office on June 10, 2025, for a root canal estimate for our son. Over the phone, we were told the evaluation would cost $49, with an additional charge for a new X-ray. We expected around $100--but when we arrived, the X-ray was quoted at $466. After we questioned it, the price suddenly dropped to $0, but no one could clearly explain if that would still count against our $1500 Delta Dental annual maximum. We also expected a single X-ray for one tooth but were quoted four different types, including a $165 panoramic image, which didn't seem essential. Worse, the $49 fee was never mentioned again, replaced with vague talk of $0 or $109, depending on insurance history. The administrative staff was not just unhelpful--they were condescending. That made a confusing situation worse. We won't be returning. Poor communication and dismissive treatment made this a frustrating experience. read more

I wish NO STARS was an option. Office staff is unempathetic and rude. I called during hours to speak with Dr.Kim in 11/10 pain level, letting her know my rx would run out (under prescribed use) prior to my next appointment for extraction. No call back as promised, no Emergency Provider for after hours, no call in to my pharmacy for a refill or new rx. They paid me dust. If you have them as your and end up in after our office hours, GOOD-LUCK! You'll end up in the ER. This is even more disheartening, considering that they are head and shoulders more expensive than other providers with the same or similar results.... like not a little bit either $$$$$. I have asked for my records and will be switching providers. With Loganville Dentist Office, ITS ALL A MONEY GRAB, They DO NOT CARE ABOUT THEIR PATIENTS!!! read more

Everyone at Loganville Dental was incredible-- starting with Bryce who helped me on the phone and will billing. Jasmine, Drew, and Dr Kim-- all kind, gentle, and did great work! So so so pleased read more

The office staff are not helpful. I missed an appointment last year due to a work conflict. I called in and told them that I would not be able to make the appointment. I tried to schedule an appointment today and was told that I could "walk in" and sit an wait until they have time or that I would have to pay a $100 deposit to schedule an appointment. I missed one appointment, which I called ahead of time, and now am treated like this. Crazy. The care is just ok. The dentist always wants me to do more expensive things than I need. I think they are more interested in my money than me. I would avoid this place and I will never go back. read more

I went to this Dentist for slightly more than one year. I need help with broken teeth. Every time I went they did x-rays and cleaning. I got one tooth fixed. They kept saying I was not ready for the other teeth to be worked on. They charged me $700 each time. I had my teeth cleaned and x-rays done at least 12 times in the slightly more than one year I went there. read more

Please do not use this location. Dr. Kim does not know what she's doing and Melissa is very rude and condescending. Please save your time and money. I went in for a simple filling and now my teeth shocks me, I cannot use cold or eat chips. Its been a few months and all she does is files down my teeth. read more

Dr. William Shin is the Best!!! I had a Wonderful experience at Loganville Dentist Office. I had a back tooth that broke off and I didn't want to suffer over the weekend. Dr. Shin was very accommodating and willing to fit me in his schedule. The area was completely numbed. No pain experienced at all. Thank you Dr Shin and your entire team for assisting me during my time of need. The ladies at the front desk, his Beautiful Assistant and of course The Handsome Dr. Shin himself!! Thank you !! Thank you!! Thank you!! Mrs Diane Starling MSN, BSN,RN read more

Loganville Dentist Office - Front Desk even got me to Smile:)) - General Dentistry Near Me - Loganville, Georgia

The office is clean and comfortable, which is a good thing as the majority of your time you will be waiting! The main issue we have with this office is that they constantly overcharge and try to charge lab fees. According to the insurance, they cannot charge for a lab fee. Buyer beware as this office routinely overcharges for almost all procedures and you will end up with a credit balance that you will have to harass the office before they will return your money. They wouldn't have this issue if they provided accurate estimates. The dentist is very aggressive with her treatment plans, so make sure you get a second opinion. I did and I am so glad I did as she wanted to pull a tooth that the second opinion stated all that was needed was a root canal and crown. She wanted to pull and place an implant. Do your research before you visit this practice. Additionally, according to the office, they do not do porcelain to metal crowns. They only provide the ULTRA expensive CEREC crowns. read more

Decent dentists, but plagued with administrative issues and poor management. My experiences: 1. Cancelled appointments without prior notification. 2. Showed up at the scheduled time to find the office closed. 3. Overbilling (5x duplicates were sent to the insurance company for the same visit). 4. The front desk tends to open late and close early. 5. Minimal transparency / explanation for billing and services. read more

I called this office February 2025 as they offered Endodontist services. They requested my referral, insurance card, and my x-rays. I emailed them. They even stated the first available appointment was 4/11/2025. I never heard back from them so began emailing them. I didn't get a response so called Smile Generation which reached out to them. They said I wasn't in their system. I then called the local number for them. Someone picked up and said they couldn't download my info. I then sent it again and she confirmed receipt. I then was told she would call me back twice. I had to call her each time. I finally called yesterday 4/9/2025 and was asked to email the info again. I did but still no response. I called back after leaving work and was told someone would contact me. I then received an email to decline service. A referral is good for 6 months. This leaves me with this month only to find an Endodontist. Absolute worst experience ever! read more

I was hopeful... This was the second dentist I went to in the past two months. All I want is a cleaning. I went there for a cleaning and new patient consult. They did the customary xrays and examination. When I asked for the cleaning, they said they only had one hygienist and she didn't have time so I would have to reschedule. Then they said they were going to get me the "treatment plan". I waited 45 minutes for someone to come and give me the recommended next steps... Thousands of dollars of recommended treatments. When I mentioned that my insurance had a flat rate of $370 for a crown, she said "oh, if you choose that one, there is a $500 lab fee". I guess I'll keep searching. read more

Felt more like a used car dealership than a dentist office. Kept trying to upsell and then bills insurance for whatever they can get away with hoping to throw it ALL against the wall hoping it will all stick. I guess they bank on people not looking at insurance claims. In short, they take advantage of patients and their insurance. read more

This office is in the business of scamming patients, not caring for your smile. "Your insurance doesn't cover this" should be their slogan. It doesn't matter what insurance you have; they will try and tell you it's not covered. I went there for an in-network covered procedure and it has been one lie after another from this business. They will refuse to submit your treatment to insurance (although they will lie and say they did) and insist you have to pay out of pocket. Here are just some of their lies: -"We submitted the procedure, but it's not covered." -"It would have been covered if we performed ABC procedure, but you had XYZ procedure, so it's not covered." -"Your insurance paid $X,XXX.XX leaving you to pay X amount out of pocket". The remaining amount they claimed was owed was conveniently the same as paying the whole bill out of pocket in the first place. I spoke to the insurance company yet again after this lie and of course they still hadn't even submitted the paperwork to insurance, let alone receiving money from them. Their list of excuses is never-ending. I ended up submitting the treatment they performed to insurance myself (which I should add, just getting an invoice of services performed by this office is a chore in itself). The insurance company again confirmed that it was covered giving the exact amount of patient responsibility. The insurance company also notified the dentist office to cease billing for any amount over the correct amount owed, but instead of correcting it they submitted the bill to collections. There is absolutely no reason anyone should go here for their dental treatment. If you're looking for a dentist office, please avoid this office at all costs. They are as dishonest as they come and all they care about is profit even if they have to lie, cheat and steal to get it. read more

If I could give 0 starts I absolutely would. Absolutely scamming patients. "Porshia" can't explain why she didn't bill insurance vs making patient pay upfront and out of pocket. When called out she stumped and mumbled saying it was an upgraded procedure. I had spoken to the insurance already who stated they covered it. Will never step foot back in this facility. read more

Recently visited place for deep cleaning and the hygienist did an excellent job. But the dentist examined my teeth and made up a story as the gaps between my gums and teeth were previously filled and nothing to be done. Just I paid $888 for this deep cleaning. After this deep cleaning I am literally suffering with tooth pain after drinking coffee or after eating an ice cream. I was planned to come for the next visit but changed my plan not to step into your office, because of your negligent services left me in pain. read more

Highly highly recommend Dr. Salbo and D'Angelo! Seriously dream team! I went in for a root canal and literally felt 0 pain. They are simply amazing. I can not stress to you how amazing they both are! I just wish it were given post procedure instructions. I wanted to thank dr salbo but she was gone as soon as the procedure was done. read more

Today I came to my 5:00pm appt to be told they closed at 4pm. Lady in blue, Hispanic, did not get her name decided to argue with me instead of giving an incredible customer service experience. A tall black lady was standing there as well, she said nothing. I showed an email and my Google calendar showing that my appt was for 10/12/2021 at 5pm. She still denied it. I'm not a fan of being called a liar. Also I'm a business woman, my calendar never lies. Why didn't you call me to tell me the change? I never received one apology, for the inconvenience, the aggrevation received from your staff. Being in sales, you seriously should get the Lady in blue trained in customer service, that is NOT how you speak to a client. Ever. She was in the wrong. If she had admitted there was a mistake I would have accepted that, we would have rescheduled, no issues. But because she was aggressive, rude, couthless, this will be the last time I come to your office. I have given yall multiple chance. Remember the botched oral surgery you did on me, having my wisdom teeth out. Heck the surgeon didn't even get all of the tooth. Remember how you treated me in recovery, oh I do! Absolutely horrific. Nevermind the fact that your office is always behind. You wait 30 minutes before you're even put into a chair. Worse dental experience of my life. Do yourself a favor, find a better dentist. I'm looking now too! read more

Loganville Dentist Office - General Dentistry Near Me - Loganville, Georgia

They did an exceptional and thorough job on my dental exam. My cleaning was quick and done efficiently. I was given great explanations on my dental plan. Overall, great experiences for my dental visits! read more

Very clean and professional dental office. They explained everything I asked about before I accepted anything. Everyone was very personable and nice. They make you feel like an individual and not a number. They work in a timely fashion which I really appreciated. I don't like sitting and waiting for long periods of time. read more

I can't say enough great things about Loganville Dentist Office and my incredible dentist Dr. Lynch! From the moment I walked in I was greeted warmly by the front desk staff and seen almost immediately by the dental assistant for x-rays. Dr. Lynch was outstanding. I am very scarred of needles and told him of my fear and he made me feel very comfortable! He must have the magic touch because I didn't feel anything as he numbed me for my root canal. The procedure was easy and I felt little pain. Dr. Lynch called to check on my and was very kind! The office is extremely clean, and they are taking great caution with their covid protocols. 10/10 would recommend Dr. Lynch and Loganville Dentist Office. read more

This office performed a crown and my mouth has been in SEVERE PAIN every since. In addition to a painful crown, the office staff is very disorganized. I called to confirm appointment and when I arrived, they told me I was a "no show". I would NOT recommend this dentist. ZERO STARS. read more

My husband and I went to Loganville Dentist Office because we had just moved to the area from out of state and needed a new dentist. The dentist and staff were nice, but for both myself and my husband they recommended doing a lot of procedures that were never suggested by any other dentist before. For example, the dentist said I had gum recession and should see their periodontist. The periodontist said I needed gum grafting with out of pocket, after insurance coverage, of $8000. I got a 2nd opinion and was told my gums were fine, typical for my age and nothing was necessary. They did 4 crowns that now I wonder if they were necessary. The advertise crowns in one day, but at least in my case that was not true, I had a temporary for several days then had to go back for the permanent one. I've switched dentists and won't be returning to Loganville Dentist Office. read more

This is literally the worst place you can go to for any kind of dental work. Do yourself a favor and don't come here. Most of them are very unprofessional because they will not own up to anything that was their doing. Changing treatment plans and fees without a warning or even an explanation. The worst part is when you speak to the doctors all they can say is they take no responsibility for anything financial they only know the clinical part of the office. You talk to several employees as you go through your treatment plan and when you finally confront them about what's been going on throughout this experience, they all deny any involvement. Literally a 10 thousand dollar procedure was payed for upfront for them to not get half the work done and refuse a refund until you ask for an explanation why the refund isn't possible. Months later still no partial refund for work that wasn't completed. There is a rude little tech girl that doesn't know what she is doing and literally almost choked my mom trying to get her impressions done. She got an attitude with me after confronting her about it. She will put you in a dirty room and clean around the patient. When I made the Dr. aware of this all she could say was sorry. The other dental assistant that spoke Spanish assumed my mom didn't speak English and was talking bad about my mom to the Dr. and when my mom came up behind her and asked to be shown to the bathroom the tech literally told the doctor "don't worry she doesn't understand" knowing damn well my mom was right in front of her and yes she understands! Had no apologies no kind of acknowledgement for racial act that she literally made toward her even though the tech is Hispanic herself. Truly disgusting and horrific experience. read more

I went to Loganville Dentist because they are in my network with my insurance. However, I do think they are not being truthful with price for treatment plans. I have a HMO plan, for one tooth to have a root canal the price sheet said without insurance a root canal would cost me $7100, but my out of pocket would be $2908 give or take. I got a second opinion, a dentist office in Snellville said a root canal with NO insurance would be $3200. SO how can Loganville Dentist say they have checked my insurance price & it be the same as if I had no insurance. This makes no sense. They have added things in the treatment plan that is either not needed or doesn't pertain to the treatment that is needed. They are up charging patients in order to get the full payment without insurance. We put our trust in the Doctors to be truthful & honest with us about what is needed & the price, but when you get scammers it is hard to trust even the truthful Doctors. Lesson learned!! read more

Furious! I had a root canal scheduled last year, took off work, only to be told that the Endodontics had to reschedule. His next available was 3 months out so I ended up going to Great Expressions. Today, I had a 10am cleaning, took off work, called to confirm Friday (today is Monday) and accepted the text confirmation. When I got here I was told I wasn't in the schedule. The receptionist acted as if it was no big deal. I'm done!! read more

Went to this dentist because they were close to my home. After waiting 30 minutes after my appointment time, I was finally seen. I had to listen the dental assistant complaint about not having proper equipment when she was doing my xrays. I finally see the dentist and she said I needed two crowns and a deep cleaning, totally roughly 2000 dollars with insurance. I was skeptical and went to another dentist and I just need two fillings. These people will waste your time and try and steal your money with unnecessary procedures. If you hate having money in your bank account go here otherwise go to another dentist that values your time and won't rip you off. read more

This is one of the best dentist offices that I've ever been to! The front desk is super sweet and made sure all of myAppointments were on time and scheduled my next appointments for me. The dentist Dr.Kim and her assistants made sure I felt comfortable and safe.My favorite part was spending time with the hygienist Drew she is so gentle and I didn't feel any pain when she did my deep cleaning. I love my new dentist office read more

I had a dentist appointment this morning, and one of my back teeth said, "king me" making my out of pocket cost $659. When I was checking out, there was a bottle of murky water with a note that said if you gave $30 to the charity:water, they would take $60 off your bill. On inquiring, I was told they would take up off to $500. After 3 hours of trying to keep my tongue at bay while they worked, they only took in $165 and their awesome choice of charity made $250. Dr. Kim and her staff were compassionate, professional and so very nice!! read more

I was very disappointed with my experience here. I called for an appointment about 3 weeks prior to my appointment date. They sent me a text to accept or change my appointment so I accepted it. When I arrived at the office on the morning of my appointment I was told the appointment was canceled. I asked how was the appointment canceled and the "manager" at the front desk told me I canceled it. She told me they were fully booked and would not be able to see me that day but I could reschedule. I asked to speak with Dr. Kim and she just kept saying she was busy with a patient and would be busy all day. I also left a message for Dr. Kim to call me. I never received a call back. I was then told I could come back 2.5 hours later and I could possibly be seen but there was no guarantee she also said I may not be able to get a cleaning but I could get X-rays. I decided to leave because I felt that I should have been able to be accommodated after taking the morning off from work and driving over an hour to this appointment. I received a call later in the day asking if I was coming back because they had changed my appointment to 12:30pm. I was never informed of this like I previously stated the manager said I could come back but there was no guarantee I would be seen or how many hours I would have to wait. I am ver dissatisfied with the front office staff and I feel I should have been able to communicate this with Dr. Kim. I would not recommend this dentist office. read more

I was relocating from the West Coast, and wanted a professional dental environment with a staff that I felt comfortable working with. This office is very professional and also very comfortable, truly a unique experience. My experience here was nothing less than absolutely outstanding. I have no reservations at all about Dr Kim and her staff. I'm so grateful to have found such a fine dentist. read more

AWFUL experience! My appointment was at 4:30. After waiting in the room for 45 minutes, I had to ask where the hygienist was. Then, the dentist cleans my teeth in a matter of 10 minutes! She was telling me new patients take at least hour and a half. NOONE told me that when I scheduled the appointment. I've never had a thorough cleaning take 10 minutes in my life. I feel they just wanted to get rid of me after I spoke up. read more

I hate that I now have to take my business elsewhere because of how I was treated. I chose this office as it is very close to home. I have been seeing Dr Kim for 5-6 years now. She is awesome. The new front desk receptionist Myra* has an attitude that needs some adjusting. Never have I ever had to deal with anyone's bad attitude in 5 years of visiting this office. First, I had an appt for June that was canceled by the office because the hygienist quit. The next available appt. was rescheduled for August. August! I received an email reminder for my appt. as ALWAYS only to show up and be asked what I was there for?? To be told I wasn't even scheduled after waiting TWO months to be seen! I questioned the email reminder only to be told "we don't generate those from the office so I have nothing to do with that". (Insert bad attitude)Myra* then said "we may be able to squeeze you in, but it'll be a wait." Then I was told because I had a new insurance it would be an even longer wait so she could verify. (Insert her bad attitude)I took the liberty of doing her job and getting the info she needed to then be told I still have to wait while she verifies my coverage.( insert her bad attitude) at this point I no longer cared to be seen. I asked for corporate number and received more of Myras attitude because I asked her to repeat the phone number of the corporate office. Her snarky comment was "maybe they can help you with whatever it is you need help with". The poor lady in front of me was even frustrated with her. She should be more willing to help solve a problem rather then dismiss it so quickly with snarky comments. Where's the customer service?! She needs to be educated on her job title and her expectations as a front desk receptionist! May I add that I I initially asked to be rescheduled and was told it would be another 2-3 mo out. Had a friend call and was told we can get you in on Monday!! Unreal!!! read more

I went in for some tooth pain. The dentist told me I needed TWO root canals. Last time I went they needed ro give my daughter a root canal for a cavity that wasn't even hurting her. At that time I was told that I had a dental "savings plan", not insurance and I had to finance $2,076 for my kid's root canal... and they charged my INSURANCE company $990. So this time I got a 2nd opinion. I needed (and got) a filling for my cavities...NO ROOT CANAL NEEDED and I now wish I had taken my kid for a 2nd opinion as well! These guys are doing root canals when a filling can be done instead. I'm telling everyone I know not to go to Loganville Dentist Office. Since they were the only dentist office close enough to me that takes my insurance, (& YES IT IS INSURANCE)I cancelled my insurance and am not saving a lot of time and money by going to a local dentist in Athens that cares more about their patients than they do their bank accounts. I am very disappointed in Loganville Dentist Office and in myself for not getting a 2nd opinion for my kid. If I could give ZERO stars, I would. read more

PHENOMENAL! My experience here was nothing less than phenomenal. Dr. Kim and her team is super friendly & amazingly awesome. I also really loved the fact that I didn't feel like they were trying to up-sale me. They were honest and educated me about every procedure and explained everything very thoroughly! read more

Bad service, would not recommend this place if you're Latino and they charge extra for they're payment plan

I was at Loganville dentist today and felt the need to write this review. While there I was told I needed a deep gum cleaning to the cost of an extra $300. When I said no, I just want the regular cleaning, they refused. So I can't get my teeth cleaned because I'm not willing to pay for extra services?!? If you go here expect the big upsale every time you go in. I won't be back. I would like a dentist office that does what dentists are supposed to do. read more

Very professional and overly comfortable environment. Dr. Kim and her staff really makes for a unique experience. Best root canal ever! I used to dread going to dentist. My visit was a true pleasure. read more