This office has been doing our taxes for several years now, and we couldn't be happier. They are…read morealways cheerful, friendly, and willing to help. Laureen has done them the last couple years, and is a real pleasure to work with. In the years past we've used other Liberty offices due to our location, and have always been very pleased.

For eight years, my wife and I used Liberty Tax in Burke, VA, with satisfaction. We appreciated…read moretheir responsiveness, customer service, and integrity under Monique M.'s ownership. However, this year's experience under new ownership was a complete disaster prompting us to switch tax preparers permanently. On February 14th we contacted Liberty Tax via email to file our personal and two business returns. They promptly replied with a link to upload our documents, which we did on February 18th, confirming via email. They acknowledged receipt on February 21st, stating a preparer would contact us soon. Unfortunately, that's where things went downhill. Despite no contact, I emailed them in March as the business tax deadline approached. No response. I called repeatedly, leaving voicemails, but received no call back. Finally, on March 15th (the business tax deadline!), I spoke to someone (Lily) to inquire about our business and personal returns. She initially couldn't find our documents but eventually informed me Bryan was working on our personal return, while Annette handled business returns. I requested to speak with Annette but was unable to. I ended up scheduling a call on April 2nd with Annette. However, she never called us. I called the office after waiting 10mins. I was put on hold, and then was told Annette just got out of a meeting and would call me back. She never called back and I called the office after waiting for an additional 1hr. I ended up speaking to Jame who stated he and Annette were working on my business returns but needed two more documents. I obtained them promptly from our CPA (who clarified these weren't necessary to file) and sent them to Liberty Tax. Despite follow-up calls, I received no updates on either our personal or business returns. Emails went unanswered as well. On April 15th (tax day) Bryan contacted me regarding our personal return. He stated he was wrapping up our personal returns and working on one of my business returns. I'm not sure how he was "wrapping up" our personal return as this was our first time speaking to him. He sent us a draft personal return that he asked us to review an sign so he can efile by the deadline. However, upon review there were several inaccuracies, missing business information, and it showed a state tax obligation. I pointed out the errors and explained the missing business return information. Since our business returns affected our personal return, we couldn't e-file. Bryan proposed filing an extension, which we agreed to. He couldn't confirm if our business extensions were filed. Also surprisingly, when I requested for a K-1 for my business partner after all returns were filed, he didn't know whether I provide it or if Liberty Tax provides it (tax preparers provides this document). On the same day, Lily called to file a $100 personal return extension fee. My wife and I questioned the charge due to their negligence and lack of communication. Lily waived the fee but mentioned the state tax payment due by May 1st, which we handled ourselves. We also emailed for updates on the business returns but received no response. After a week of silence following the extension filing, we contacted them again, leaving unanswered voicemails. Finally, on April 24th, an anonymous sender from Liberty tax emailed us (cc'ing Bryan, James and Annette), stating Bryan informed everyone that he was pending me and my wife's signature to efile (even though I explained to Bryan why we couldn't sign) . Also, anonymous sender stated they would review the documents we provided and see what else was needed with Annette and James. We never received the promised list of requirements. I promptly responded addressing my concerns about my returns and the lack of communication. I never received a phone call or email after my reply. Disappointed and frustrated, we contacted a new CPA/tax preparer. They were shocked by our experience and completed both our personal and business returns in two weeks. We received a state refund instead of the tax obligation Liberty Tax communicated, and most importantly, our new preparer discovered Liberty Tax never filed the business extensions, potentially leading to nearly $1,000 in penalties per business. Thankfully, they filed a penalty abatement waiver with the IRS. If you're considering Liberty Tax in Burke, VA, we strongly urge you to look elsewhere. We wouldn't want anyone to experience the lack of professionalism, communication, negligence, competence, and integrity we encountered.

I've been working with Mike for a few years now, and he's always been responsive, efficient, and…read morereliable. He makes the process quick and easy, and I really appreciate how thorough he is. He even helped me resolve an issue that came up from a mistake made by a previous tax preparer, which saved me a lot of stress. Highly recommend!

The front page of this firm's website clearly states that you can schedule a *free* consultation,…read moreclicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the The front page of this firm's website clearly states that you can schedule a *free* consultation, clicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the meeting, I got an email saying I could only do a 15-minute phone call. I further got a phone call about two hours before the meeting from Mike Davidow. He was abrasive on the phone, and stated their consultation fee was $400 for half an hour. He kept speaking over me and complained. All poor service. Suggest they start by improving their website and not yelling at people over the phone. Don't recommend this firm.

I've taken my taxes to Bikram for years because I have total confidence that my return will be done…read moreproperly and to my best advantage. He is both expert and personable, and he removes all stress from this yearly task. The best!!

I've had an excellent experience working with the team at Sangha CPA. They were incredibly helpful…read morewith my tax planning needs -- highly professional, patient, and very easy to work with. They took the time to explain everything clearly and made the entire process smooth and stress‑free. I've also relied on their team for business planning support, and their depth of experience really shows. Their consulting background brings a level of insight and guidance that has been invaluable. I highly recommend Sangha CPA to anyone looking for reliable tax or business planning expertise.

Absolutely excellent. I was looking for a form 1099-Misc. I…read morecalled few local Tax Services, but they didn't offer me any help. I'm not a client of Liberty Tax Service or MKM Accounting. Monique (the franchise owner) and everyone in the office are very responsive and sympathetic, they solved my question in a few seconds. Everyone in the office is super friendly. I definitely will recommend MKM Accounting!

From the owner: At MKM Accounting, we are proud to offer personal, high-quality accounting, bookkeeping and payroll…read moreservices for businesses. We believe that each business is unique, and we personally meet with management to understand the business' operations and specific needs, allowing us to tailor our services accordingly. Whether you are just thinking of starting your business or an established business owner, let us help you optimize your results by providing reliable, individualized services to your business.

I contacted this company to do my taxes last week, we had an initial Zoom call, They gathered all…read moremy information, paperwork and questionnaires through their portal. A day later they call me to tell me my taxes were ready, we reviewed them together, they sent me the file for signature and that's it. This has been the easiest and painless way to do my taxes in a long time. I'm very grateful I found this company and now I will just wait for my refund . I will definitely use them again and recommend them to my family and friends.

From the owner: Our accounting firm specializes in seamless tax preparation, meticulous bookkeeping, strategic…read morefinancial planning, and QuickBooks set-up and training services. With a commitment to precision and personalized solutions, we empower businesses and individuals to navigate the complex world of finance with confidence. Your success is our priority, and we're here to ensure your financial well-being through expert insights and dedicated service. Our firm emphasized in helping customers realize their dreams of opening and growing their own business. Our expertise will help you get organized and create the best plan of action for your company. By partnering with us you will Increase profitability by maximizing your finances. Our main goal is to give you the free time you need to dedicate what matters the most to you. At MRD Financial Solutions, we strive to provide you with the financial information you need to make sound decisions that will help you grow your business. We understand how busy life can be and have decided to make it easier for you to work with us, by leveraging technology to run your business without limiting hours. Partner with us and let your business take off.

I have used Professional Tax Accountants for many years and often refer them to my friends and…read moreassociates. They make filing taxes extremely easy. They have offered valuable tax information over the years to meet my life and financial changes and needs. They are accurate, timely and fees nominal. Highly recommend them.

Our family has used Professional Tax Accountants for over 15 years. They have helped us through a…read morewide variety of tax circumstances including federal tax, VA tax, out of state returns, full year residency, part year residency (both in and out of state), overseas returns, our children's returns, rental property and the sale of homes. Their work has always been accurate and timely, and the service has always been professional and very friendly. It is without hesitation that I recommend them to anyone in need of professional tax assistance.

I have been entrusting my taxes to Oakton Tax, Payroll, & HR Services since 2019 through countless…read morelife changes with tax implications such as active military duty, home purchases and sales, and expanding our family. Josh has been very knowledgeable and savvy through it all. I have recommended Oakton Tax to many friends and they have recommended them to their friends because Josh and his team are highly efficient and provide expert advice when you need it. Highly recommend.

Great support for annual taxes via Josh! He's helped throughout the year with tax planning to make…read moresure we can adjust ahead of filing, which is great.

Carol has been preparing our returns and providing us excellent tax advice for at least a decade…read more She is knowledgeable, responsive, and has a no nonsense approach that we like. I couldn't recommend Carol more highly.

I am not much of an internet reviewer which says a lot that I am writing this. Carol was great. We…read morehave had bad CPA experiences in the past. She was fast and professional. She answered all of our questions with quality replies. We got ours done super early.