I know that Dr. Tierney has moved away from Monterey. I have been a patient for years. My husband…read moregot covid and then myself, we were very sick. Dr. Tierney saved our lives. I can not imagine if she was not there for us by email and calling our son every other day to make sure we were doing all the vitamins, antibiotics and then encouraging my son to take me to CHOMP when I became worse. This experience was so difficult and we were scared that without proper medical advice, the outcome could have been deathly. I would have happily paid any doctor for life saving advice. During this time, we were not allowed to be seen in any local facility due to the high risks. So, emailing her was something that we will cherish.

Dr. Tierney has treated both my daughters for a particularly complex and challenging illness with…read moremultiple associated illnesses and symptoms. She has been methodical and thorough, communicating effectively and coordinating with other involved physicians in this particularly complex illness. There have been some occasions when a new symptom emerged or became more pronounced, her ability to respond quickly has been both helpful and reassuring. I recommend her without hesitation.

Dr. Heal is my primary doctor and has consistently demonstrated excellence in caring for me. She is…read morea good listener and respects the patient. I have never needed to communicate with her that she didn't respond promptly after hours or on weekends. I feel very fortunate to be a part of her concierge practice and strongly recommend her. She is a very caring person and is an exceptionally skilled professional. Lewis Goodkin Carmel, Ca

I've been a patient of Dr. Heal's for about a year and a half. We moved from Silicon Valley, and…read moreeveryone on the Monterey Peninsula told me how hard it is to find good doctors, but I could not be more thrilled with Dr. Heal. She's one of the top docs of any type that I've ever seen. She's extremely thorough and really takes time to listen as well as do a thorough exam. Her annual exam includes an EKG and pulmonary function test. I've had numerous appointments that have lasted over an hour. She's also very proactive -- I've had a hip issue for years that my two previous GPs ignored, and she helped with a couple of treatment ideas and ordering imaging, which included a pretty epic battle with my insurance company. I will need surgery to fix it, but she's the first doc who actually listened and helped me address it. I've also seen her for several other issues, including Covid, gut issues, rheumatology, and anxiety. She's been knowledgable and compassionate about them all, and her referrals have been solid. Be aware that there is a concierge fee. To me it's extremely well spent: it buys me long, thorough appointments (1 hour plus) and phone access outside office hours. I once called with post-Covid breathing issues after hours, got the doctor directly, she reassured me I didn't need to go to ER and saw me the next day at 7:30 am. I can text and get a response on a weekend. Fee is 1/10 of what it would be in Silicon Valley. If you are a person who only sees the doctor once a year, might not be worth it.

"Dr. A" as she is known is a lovely individual. She provides care focused on you as the unique…read moreperson and when it's your turn, you appreciate that one on one attention. However - expect to wait weeks (or months) for an appointment, and then plan on a 2 hour wait for that appointment. If your appointment is at 1 pm, she will see you at 3. Clear your calendar. Expect no productivity. Bring a book. You can try to call ahead to see how far behind she is, but you will probably be told to come in on time for your appointment. I wish she would adapt her scheduling to accommodate this, but after several years with her, it hasn't changed. Office management has changed. Even ownership has changed. Time management is still poor. Quality of care is a solid 5+ stars. You will bleed out or miss a full meal waiting though. Therefore 1 star for time management. That averages out to 3.

The best medical office. The staff is fantastic and very courteous. The doctors are recommended as…read moreexcellent. Exceeds 5 *

Dr Lo has been wonderful in caring for my mother in assisted living. She responds promptly and…read morethoughtfully and always seems to appreciate and anticipate my mothers needs

dr Lo has been my doctor for 4 years and always takes her time…read moreto listen and is very professional and really cares

I've been coming here for several years now and all I can say is the office staff and Dr C are…read moreamazing! Briannda is soooooo sweet she helps you and makes sure you're helped in the correct manner. I've always had great experience here and can't say enough good things about them. Unfortunately I've had issues to where I've had to go to the doctor quite often but because the staff here is extremely friendly and helpful it doesn't seem so bad. If you have medical needs and are searching for a compassionate caring staff come visit Access Family Health Care you will not be disappointed

They DO give appointment reminders. I like this place…read morebecause they are willing to work with me. I prefer natural treatments when possible and avoid prescription meds or surgery, etc. This doctor's office is willing to work along with my Naturopath and they even plan on using what they learned with their other patients. Not a five star though. I wait a long time for appointments. Sometimes doctor seems distracted. An example is asking me to hold off on a prescription, then in the same visit asking how the prescription is going. So as long as you like to be in charge of your own care and take notes, this place is pretty good. It's rare to find an open-minded physician who will let a patient blend alternative care with traditional care.

I was referred to Dr. Haleh Bassiri, Endocrinologist, some years back (maybe 5 years or longer) for…read moremy diabetes from my MD. I am so grateful that I was referred to Dr. Bassiri! She brought down my A1C from a 12.? down to 6.6......really down to 6.2,; according to my Freestyle Libre3. All in all I can't say enough good things about Dr. Bassiri! I highly recommend her.

Dr. Bassiri is wonderful! She is so thorough and truly an expert in her field. Cannot recommend her…read moreenough!

This small group has an excellent staff. Dr Michael Hendrick is attentive and takes his time with…read moreus. We have been with him for about one and a half year. This is a MedVip practice.

I am a new patient of Dr. Hendrick…read more His staff is very professional and efficient. Dr. Hendrick is friendly, laid back and you feel comfortable with him. Our first visit was an intake (new patient) my second was for another issue-you don't get to know. But each time everything went well, on time, friendly and you're out of there. Other members of my family go there and love him. Along with some fellow coworkers who recommended him.

Update on previous review: Someone from the office finally called and very kindly resolved the…read moresituation to my satisfaction. I am grateful for this but wish this had been done earlier. As I have said, the medical care is fine, so go ahead and use this service, but be sure to keep copes of all bills and all proofs of payments made by you and your insurance companies. This and the previous review were written on behalf of my wife.

If you're looking for a down-to-earth, experienced, female doctor, Linda-Lee Myers is wonderful…read more I've seen her three times over the past two years and have found her to be easy to talk to and knowledgeable. Of course she practices western medicine so she's down with the pharmaceuticals but she's also open to alternative medicine and combining natural remedies with the mainstream. Recommended.