the customer service is so great & love all their new items! I love shopping here, especially before going on a trip!

As soon as you walk through those glass doors they make you feel like a super model. I recently purchased the best pair of dark blue jeans and a mustard colored cowl neck sweater and I literally wear it all the time and always get compliments on it. I can't wait to go back and get more pieces. read more

Lolo has such a fabulous selection, and the help is amazing. Also, they are under new ownership. The owner is adorable, friendly and totally relatable. Definitely shopping there again! read more

I am loving Lolo right now. Their selection of clothes is so good. I'm always looking for upscale casual for work and dinner with my girlfriends . The last couple of times I have been in there I have found great clothes and they are reasonably priced. Definitely a go to for me right now. read more

Great store with stylish seasonal wear and exceptional customer service. The clerks are friendly, helpful, and honest. I visit often from out of town and will gladly return for future shopping. read more

Amazing clothes. Jen is the best and helped me put together the best ensemble!. Highly recommend this great boutique! read more

LOLO has such adorable clothes at such reasonable prices! Love their current styles. All the people that work there are super friendly and super helpful! Oh and their accessories are also great! Totally recommend shopping here when visit Del Mar Highlands! read more

This boutique is my new favorite store! I walked in looking for an outfit for an event and felt like I had a personal stylist by my side the whole time.... Ask for Jen. The staff has an incredible eye for what fits and flatters, suggesting pieces I wouldn't have picked for myself but ended up loving. The quality of the fabric is lightyears ahead of what you find in department stores. It's my new go-to spot for pieces that feel unique and high-end. read more

Like the store but unfortunately Went on Sunday prior to dinner and store was closed at 4:45pm when hours are 6pm on Sundays Women inside on phone and I was not only one wanting to shop and enter store Sunday buzzing with shoppers at that time so might consider extending hours and or at least respect the hours you have read more

The cutest clothes and sweetest staff! I can always count on them to find something for a special occasion.

Great store. Great staff. Jen was so friendly and helpful. I would highly recommend you stop by.

Excellent style and service Joanna was very helpful and you guys should stop there always something new

Lolo is my favorite boutique now for 15 years. They have fantastic current styles and great quality. Love my Vervet jeans and Current Air tops read more

Very cheap fast fashion made in China imported with overpriced tags. Not worth spending $$$. Low quality clothes

Diane, the older woman in sales, is extremely friendly and kind! She helped me a lot with choosing sizes and was very pleasant and patient. Look for Diane! read more

We were greeted warmly and had lovely conversations with Fabienne from the minute we popped in. Cute storefront & diverse inventory...nice selection with sale items too! read more

Worst service I've experienced in a long time. My wife and I felt very unwelcome from the moment we enter the store. Nevertheless, everything seemed very over priced for a low quality items. read more

Poor quality items, extremely rude staff that's too busy chatting on the phone rather than attending to customers.

Horrible experience on Saturday, February 3, 2024 at 1:30 PM. I wanted to try on the dress that was on the mannequin in the window, a long maxi stretch dress, in a lavender color. The salesperson advised where it was on the rack; since there were only sizes large and medium on the rack, I asked if I could try on the size SMALL on the mannequin. The salesperson asked me if I could "try on a medium size, to see if I like it". I advised, I already "like it", I wanted to try it on to see how it fit; which is the entire point of trying on your size, not another size. Clearly, this was a problem for the salesperson, who obviously does not work on commission. The answer should have been, "Yes", when there was not a size small on the rack; which would have led to a sale of over $100.00 for the owner. I left and as I did, I said to my friend, who was also shopping, loud enough for the salesperson to hear, "the answer should have been "yes", as we walked out the door. The salesperson wanted to chat with another woman and her dog, who was not making a purchase, more than help someone who was a ready, willing and able buyer. With employees like that, and the rent for that location, I'd expect a more helpful experience to close customers. When I looked at Lolo's reviews on Yelp, it appears this is a pattern in this store. Emailed the owner these same comments, on the two emails addresses found on the website and business profile - NO REPLY. Never again. read more

I love the ladies who work in Del Mar. the deals are unbeatable and it feels like family every time I walk in. Such wonderful people! I'll keep coming back! read more

The women working here are SOoo rude and lazy. You almost want to say "Sorry to interrupt you while you're on your phone do you have this in a medium? " the service was horrible. Honestly the clothes liked outdated and cheap it looks better from the outside but once you go in you see the price is too high and doesn't match the product. You can do better at forever 21. read more

Poor management. Rude front desk employee. Horrible return policy. Cheap Chinese made clothing. Horrible horrible horrible

The store is very dirty and the clothes feel dusty, the person who runs the store has a rude attitude. I had a very bad experience and I don't want to go back. read more

I walked in to this store after walking through the ones next door. This one is the best! The others were either low quality or too expensive. This one is great quality AND well-priced. The selection is amazing with so many cute items. I tried on a bunch of stuff and purchased a few of them. The owner was soooo sweet and kind. She even complimented me, loved her! Will definitely be coming back here read more

Nothing special to be found in this overpriced boutique. With some many boutiques with equally or even prettier clothes than there just nearby and in the same row, I would not bother too much to get anything from here. I haven't experienced the bad customer service that others have, but it is just not attractive enough for me to spend that much money, plus the girls working at the stores next door are really amazing and no questions asked if you are there just to browse. read more

Lolo Boutique - Accessories Near Me - San Diego, California

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Don't know why so many poor reviews. I love this place. I go there regularly for years already, their summer collection sale (which is going on right now) is great, in fact, when I went yesterday, the store was packed with so many shoppers, feels like Christmas shopping. It seems there must be so many other ladies like this place just like me. The clothes are stylish, comfy, and not expensive. I love their accessories also (like scarves etc) And I never had any problem with any staff over there. read more

Nothing irks me more when I shop in a store with lousy customer service. I came in here yesterday afternoon looking for something new to wear to some parties I'm going to this weekend. I found some super cute tops and wanted to try on two pieces, but the one girl that worked there didn't acknowledge me or the other girl shopping. This boutique is very open with its layout, the racks are all lined along the three walls in the store with the center area lined with tables that come up to your waist to check out the merchandise, so it makes it really hard to avoid any interaction with the customers. I loved the stuff they sold in here and I really wanted to try on the two pieces I would have bought, but after walking around to see if the girl would at least say "Hi, can I get you started with a fitting room" but it never happened, I decided to put the tops back on the rack and leave. Customer service goes a long way in the retail world. If you would simply acknowledge your customers with a simple "Hi, welcome to __________." instead of pretending we're not there when I'm just a few feet away from you, then maybe I wouldn't be irked with yesterday's experience. read more

Out of bags, out of personality and fresh out of customer service! The door was open, girl working the register (texting), woman arranging clothes and bringing up new merchandise. The place is obviously open.. Right?!.. Right! I'm going to give the texting blonde the benefit of the doubt and assume she could not hear my 3 children singing their Valentines day song and their version of Little Orphan Annie's tomorrow song, so I said "hello". Then and only then did the "I hate my life teenager" peer at me through her bangs. Then looked back down to continue texting! The words "Why you little (bleep)" actually came to mind... I almost walked out of there. Probably should have but the tops were so cute! So. I did what any responsible mother would do.. I told my kids to keep practicing their songs at full volume (strive for perfection ;)). After-all no one was really there, just the moving mannequin's of Lo Lo and me, the shopper who wasn't really there either. About 15 minutes later as I continued to shop, my arm was feeling a little heavy because I had a total of 11 pieces of clothing hanging on my arm - dresses, tops, shorts, skirts. Not once did either of the ladies ask me if I needed help, a dressing room or perhaps another hand. Umm. Ok.. Rude! Over all - The clothes are beautifully displayed, nice open space, decent selection, colorful and very inviting. well. The store itself is inviting. Not the staff/ owner/ manager whom ever they may have been.. Note - ***I had to double check my receipt since the teenage girl asked how to subtract on the calculator (fail)! ** read more

So disappointing!! Entered the store to find the store sales clerk not wearing a mask and her co-worker walking into the store talking and not wearing a mask as well. Neither attempted to follow Covid recommendations and put masks on while seeing a customer in the store. Nor did anyone bother to greet me. I left immediately. I'm not comfortable supporting a store that doesn't care about protecting their customers. Disappointing indeed. read more

ONE STAR TOO MANY!!! I'm not surprised to see such poor reviews here after walking in Lo Lo Callisto yesterday and experiencing for myself!! Went in with my friend, we were looking at clothes and accessories and shopping as usual, (what women do!) I picked up a necklace I was planning to purchase, walked to the other side of the table where my friend was and I set the necklace down in front of me on the table as we proceeded to try on other pieces. All of a sudden a lady who I think worked there, said rudely from across the table, "What happened to the necklace that was here?? I didn't see where it went." As I was clearly in shock, I replied 'its right here on the table.' She responded, "Are you going to buy it?" I have never been so rudely accused of theft while innocently shopping and with the sole purpose of buying silly, overpriced, costume jewelry!! What a joke!! If you don't want customers to touch or try items on, please have them locked in a case or clearly have signs stating so. Don't disrespect good people and you probably shouldn't have a store open to the public if you can't deal with normal customers touching your merchandise. I called to get the lady's name and Kimberly who answered today said she didn't know who was there yesterday?! I don't know how true Kimberly was but Lo Lo Callisto is nothing but a joke! Nothing but LOW STANDARDS there! Will NEVER shop there again! read more

If I could give ZERO stars I would. This older lady was SOOO rude and condescending I wish I would have walked out. My 14 yr old was shopping and went to check out....she had cash, the lady thought was ridiculous?!?! She then insulted my daughter (who didn't pick up on it - which made it worse) AND shorted her $10 in change. I had to step in and get her money back. When I told her that her rudeness was noted and not acceptable, she said she was just joking :/ I will not be back - there are twelve other places to shop at this center and we will go to ALL of them and never back here. read more

I like this place. Not sure why all the bad reviews. I've always received good customer service and they have cute stuff.

I'd give 0 stars if I could. I just walked out of this shop after the older female clerk insulted me. I mentioned that I'm shopping for someone conservative... she ridiculed me for saying the pants I was holding were too see-through and wouldn't work for a mom or 3 little ones. she said "it has nothing to do with being a mom, you need to get her a snowsuit". I then admired a pair of leggings, surprised and pleased at how soft they are. She commented "those will show every dimple". I said "she's thin, she's a runner, that's not an issue". She continued with "some women walk in here and I think 'REALLY?!?! You shouldn't be wearing those!'l That was the last straw. As I walked out I'm 90% sure I hears her mutter "rich bitch". Wow. I will NEVER step foot in there again. Well one more time because I intend to go tell that woman what an awful person she is and that she's doing the store, brand and owner an enormous disservice. read more

Nice comfy clothes but staff are snobbish and seems racist. . My first visit there was when i had to get a blouse for a party. The lady working there was oh so smile and helpful to these caucasian people, but when she saw me and another asian lady come in to their store she didnt even say hi and her smile went away. She didnt greet us like what she did to others. Oh well the 2nd time I had to give them a chance because i was so in a hurry to get some outfits for my hawaii trip. Sure enough i still got the same treatment. Little advice ladies who work there, LOLO is a "store" and so therefore you have to provide good and fair service to all kinds of cutomers regardless what their race is. You are in del mar not beverly hills so stop acting like you guys are so elite. Will I ever go back to your store? NOPE! I get better customer service in the other clothing stores in your shopping area and they have way better selections. read more

The clothes are very cute here, and they are a little pricey. The price wouldn't really matter that much if they employees weren't so rude. They hardly ever acknowledge you and they are very snobby. I won't be going back there again. read more

Some cute clothes, but the customer service was repulsive. An older blonde lady had seen my friend pick up a necklace, she liked and intended to buy. Apparently that Lady worked ther, she then pointed to the spot on the table that the necklace was at and questioned my friend on its whereabouts, as if she had intentions of stealing!! Really Lady!!!! If this is how she treats customers, then how does this place stay open?? The owner should be ashamed. If she was the owner, YOU SHOULD BE ASHAMED. Our visit was on Sunday March 8th. read more

I bought a sweater here a month and half ago, wore it once, and it started fraying. (And it wasn't cheap) I tried to exchange it and the woman was very rude to me. Without any eye contact, or hint or politeness, pointed to their 15 day policy- very small sign, and said there wasnt anything she could do. She told to me to take it to a tailor who knew what they were doing. She was very cold and unhelpful. I will never shop there again. read more

I was waiting for my sisters to get out of a move at Del Mar Cinnepolis so I was wandering the shops below. Lolo caught my eye with its spacious boutique and colorful clothes. I loved the styles in there and the affordable prices. The feel of the fabric for the clothes were soft and were quality. The tall, blonde woman (possibly the owner because she certainly knew her merchandise) was lovely. I asked her opinion on a skirt and she was great. I ended up purchasing a cute little color block bag (have received tons of compliments already when I wore to dinner) and a striped skirt which I cannot wait to wear this spring/summer. I will definitely be back again!! read more

You have to come see this boutique!!! Totally remodeled looks amazing with same great prices. Love the sales associates, everyone is super friendly and helpful!! read more

I went into this store in Seaport Village and the moment you step into the store, you feel the immediate presence of being unwelcome. The girl who was working the first time I walked in there didn't even smile or say hello as I walked in. As I was looking around the store she just sort of stood there and stared at me occasionally, which made me feel super uncomfortable. When I asked for her opinion on a piece of clothing I was trying on she gave me a fake response of "oh yeah it looks good" with a fake smirky smile. The second time I walked in there I was hoping there wasn't the same girl working and (thank god it was a new person), but the lady that was working was just as bad as the first girl. She was VERY unwelcoming and stared at you while you picked up things and tried it on (which made me not want to buy anything) and she didn't even ask you if you needed assistance with anything. The customer service in this store is THE WORST thing I have ever experienced, and I will never step foot in that store again. The employees need to learn some SERIOUS training on customer service before they start to lose their clientele because that was downright repulsive. Do not ever go into this store because it's way overpriced, and you can find cuter, cheaper clothing and better customer service at Forever21. read more