No sense of urgency from this office if you're in dire need of an adjustment. Unwilling to…read moreaccommodate anything outside of what they already have scheduled if you need an emergency adjustment. I can't sleep or function normally and they want to schedule me 2 weeks out the first time I called. Super willing to sell you these treatment bundles that cost a lot of money upfront. What REALLY got me was they mentioned since I hadn't been there in 3 months I would have to start with a whole re-evaluation, which also to me sounds like they would charge me the initial visit all over again which is expensive. If you do not keep buying their bundles and spending money with them probably weekly or maybe every other, it seems like you will not be accommodated, whatsoever - and they blame it on safety as to excuse their poor customer service. Go establish somewhere else, this office will not help you when you really need it. They wrote and asked for me to call them if I'd like to discuss this further - I'm not going to call you, you can call me. I called and established at Miller Chiropractic - got me in right away and I feel great. Give them a call, you'll thank me later.

Professional friendly but I don't think my aches can be…read morehelped by a chiropractor. I do recommend them

Went in today and once again the staff are all polite and took very good care of me. Today was…read moreDenisse's birthday, Happy Birthday to her! Not sure if she was mad because she was working on her birthday, but she went extra hard with the little massage tool, ouch! I am kidding, kind of... As always another great visit!

Love Caleb and his team! They worked out a personal therapy regime for me to work on while out on…read morethe road! Caleb takes the time to explain everything. I attribute my relatively quick recovery from total knee surgery thanks to Advanced Performance!

Had my initial visit with Chris to discuss how we were going to attack my injury. It seemed to go…read morewell but after a handful of visits. I haven't even talked with Chris again. I've always had younger kids working with me. But I just can't figure out how they're supposed to write up my progress from the therapy if I've never seen the therapist again. So far, just not feeling it here at Sims.

My therapist and the aides are awesome. Hard working, personable and knowledgeable. However, not…read moresure if it's the owners or management that over schedule. I don't feel the staff was able to give the time they know is needed for healing and teaching. Maybe I'm naive to the realities of therapy but the actual time spent on patient care was minimal. The facility looks run down and in need of updating. After a month, i realized i could continue at home and give my spot to someone who could benefit. The staff was professional however i got the vibe that they bust their butt, provide as much as they can but the the powers to be must only see dollar signs and how can we turn over the most amount of patients for minimal cost. Wasn't horrible but could use some improvement. Therapist/Aides A+. Facilities/owners/management C.

I came here for treatment of my sciatica and lower back pain. From the moment I arrived, the…read morereceptionist and physical therapist were both friendly and welcoming. I left feeling noticeably better after my visit, and I especially appreciated that they provided me with a personalized plan to continue my recovery at home.

I had Pelvic Floor therapy and the therapist was courteous and respectful. But the receptionist…read moreJaqui gaslighted me. I am not returning to that place in my life. You should get better trained personnel to answer and deal with vulnerable patients.

My teenage daughter suffered a knee injury in April & was referred here by her doctor. She did 8…read morevisits & we were very impressed w: the outcome of her visits. The desk staff was always a pleasure to deal with. The therapy staff was very polite & focused on their jobs. My daughter revived quality care . I would highly recommend!

I have had 3 sessions with SPT after surgery on my achilles tendon. I'm disappointed that I…read morehaven't had more personal attention. While the assistants are very nice and knowledgable, they are spread too thin and I have been forgotten, left with no help, twice. Patrick has seen me probably less than 20 minutes total. I have been given no exercises for home, nor have I been given any long term plan for my recovery. I expected more. On the plus side, the receptionist is nice about schedule flexibility.

Had knee replacement on let knee after two months was at 100 percent I owe all to the lord great…read moresurgeon along with great therapis Beck and cal.

The therapist are very friendly and helpful. They are on time with their appointments. All sessions…read morewere very pleasant.

Nick, the OT at Carnahan, gaslighted me. Apparently, he's second in charge after the owner of…read moreCarnahan. After giving me a grip test, which caused me severe pain the next day, he saw me and while "treating" me told me "the reason you're not healing is because of your attitude." He proceeded to make light of my mental health illness and speak condescendingly to me regarding it. Not a speck of professionalism and ridicules you to excuse his lack of expertise. There are people who talk about you behind your back, and then there's Nick.

Today was to be my first PT. My appt was for 8:00am. I was told to arrive by 7:45. I was there by…read more7:40. I feeled the paperwork out. Then sat down to wait. In the paperwork one of the rules had to do with being on time, and if I was late, I could lose my slot. At 8:13 I approached the desk and informed the receptionist that I would need to reschedule, and that my time is just as important as theirs. I noticed two men taking at at station, and the girl said that one of them was my PT. I asked if it was the tall one with his hair in a knot. I then told I did not want him, and that I would taking anyone else. I was then put on a call list if someone was to cancel. About 1 hour later I get a call that they had an opening at 5:30 with someone else. I said I would be there. 2 hours later I get a call that the PT person at 5:30 did not take medicare. Apparently they only had 2 people who do the initial evaluation. She said that Andrew the man I didn't want would call me and see if what could be done. I politely refused and said I would go somewhere else. I am a 70year old women in pain and felt very disrespected. I was told that he was very busy and that was why he was late. If he had least came out and told me that he was running late, I would have waited. It is all about respect. It is common curtsey. I advise that in the future this company should counsel the people that work there to be aware of when and what time their clients are due in, and make contact with them if they are running late.

I was sent an order to show up for an appointment that I never made, I don't know what is going on…read morewith this group. But they sent me a message that they would charge me if I didn't show up. I tried cancelling the appointment I never made and it was declined. Why has this company targeted me?

Dr. Hensiek is friendly, fast and efficient. I highly recommend his services. He was able to adjust…read moremy back and neck in a reasonable time so I could get back to work with less pain.