Efficiently run urgent care with doctors, PA's and nurses that were very nice and caring. I think…read moreit's great and appreciate them being here in Lompoc! Thank you for what you do.

Hello human kindness??? The front desk staff Cassie, is rude and impatient both in person and on…read morethe phone. This is the first person you interact with, it's literally her job to be sure you don't feel like you're a problem.... Never referring

Today, 5, days since my doctor's appointment was incorrectly booked and communicated to me, by this…read moreoffice (my review on 12/30), I received a letter from the PA indicating they may charge me for a "failed appointment". I SHOWED UP, but you couldn't see me, I DIDN'T MISS THE APPMT. You refused to fit me in, saying I was late, without regarding the courtesy I gave you and allowed your office to change our appmnt 4 times AND that they told me 1030, not 10. I was there at 1020 for 1030 appmt. Not a good sign, I'm out.

Their customer service is HORRIBLE. Every time I've ever came here I leave because of how rude the…read moreladies at the desk are. Go somewhere else if you can!!

My bf recently broke his arm in a bike accident and has CenCal from medical health coverage which…read morehas him under CHC PMO and they're accessibility to get proper answers or anyone with any professional medical training to come to the front as he's almost eye watering pain is still being ignored. It is horribly difficult to achieve any health care immediate, primary, or specialist services. We arrived around 440 pm at the ocean office and since it appeared to be a ghost town, my boyfriend gave up immediately and walked right back out the doors, discouraged and in immense pain but I wasn't convinced that there was NOT one personnel working that would send us to some sort of after hours URGENT CARE and I'd assume that since it's a brand new fancy office they would have those accommodations, they don't. I proceeded to the primary care office and was not impressed. They got the referral from hospital and then claimed as I was there with him in the office also at this point, That they had no clue what he was referring to even tho LOMPOC HOSPITAL gave them the heads up two days prior for mandatory urgent correction surgery which apparently they don't consider a broken arm any kind of emergency and proceeded to tell me that I would have to go literally across town freezing and him being injured and in the dark on foot to to dignity health and even then it's just a temporary fix . I have had medical CenCal but I have PMO @ Lompoc healthcare north h st center which includes any and all primary care along with urgent care open until 9 pm it's awesome don't ever want to walk into that place again. Bad crappy horrible

I must preface this comment of mine by stating that this is my own personal opinion - no more, no…read moreless - and that I am speaking here only for myself in this respect. Having said that, I can now say that I have been seeing Dr. Hugo Gonzalez as my Primary Care Physician for about a month now, and for a total of three appointments so far. During my first appointment, I began to realize that if I am courteously forthright with my questions and concerns [and even statements of opinion] regarding my medical condition and options for treatment thereof with the Doctor, he then may be more inclined to be forthright and honest about what exactly his job is and why he is doing what he is doing, in prescribing these medicative methods of treatment for me. And this is exactly what happened: in effectively so delineating the finer points of the legal obligations of his committed work, he actually told me my legal rights as patient, based upon his legal obligations as a faithfully educated and committed Medical Doctor to diagnose any malady I may have as such, and to prescribe the medicine he felt it necessary for me to receive and to take under his medical prescription and supervision. He then mentioned that the patient then has the right, under his legally-guarded right to informed consent, to elect to vote for either taking the prescribed medication, or not. Once the parameters of this legally-protective physician-patient relationship had thus been duly vocally established by Dr. Gonzalez in my mind, I then was able to see that the Doctor actually was there to serve to honor the legally-protected choice I had to both respect his medical credentials which served to inform his operative commission as a Medical Doctor so under sworn Hippocratic Oath to thoroughly provide the most proper medical care he could to his patient, whilst at the same time vocally expressing his knowledge that the patient does in fact have a legally-protected right to take or not the medication thus so prescribed to him. Once I understood that aspect of the physician-patient relationship as expressed to me by Dr. Gonzalez, I then felt more comfortable in simply letting him do his job with all due respect to his Official Doctoral Licensure as such, and understanding as well that if I am courteous to Dr. Gonzalez, even as a result of my gratitude for his forthright honesty towards his patient in that regard, then the physician-patient relationship tends - almost inexplicably, it may seem - to move forward at a more convivial pace; this, of course, applies to the relationship between the patient and the clinic staff serving under Dr. Gonzalez's supervision. Once I realized all this, I felt more at ease with the Doctor in his office at every appointment since the first one about a month ago. So, if I were to rate Dr. Gonzalez for simply doing his job well and without therefore my misunderstanding anymore why and/or how he is doing so, then I would give him a 9.5 out of 10. Of course, in a 5-star system of ratings, that would round up to 5 stars. If I'm happening to get any takeaway from my own comment as I'm finishing writing it, then it simply would be this: Don't be afraid to ask any question of the Doctor about the diagnosis of illness of and/or the prescribed medicative treatment he may have for you as the patient; he is simply doing his job, as such; Knowledgeable courtesy in this regard on the part of anyone as the patient toward the physician and/or clinic staff thus may go a long way in serving to maintain any newly-established parameters of mutual understanding and respect in that regard; and A good sense of humor on the part of the patient towards the entire medical-care-centered situation at hand is not necessarily a bad thing at all, especially in this day and age. And, If you've made it to the end of this comment intact; then you probably still remember what it was like, back in the day, when we all generally used to read books: And there's nothing wrong with that at all, In My Humble Opinion; For What It's Worth. [My avataric name may or may not match my actual name in this particular individual instance.]

Before I begin my story, I have never met a more competent surgeon who was very thorough, kind and…read morepatient with me. He's an excellent doctor. About 2 years ago I was feeling really tired, fatigued and mentally defeated.I just considered it with getting older. I was put on medical leave by a different doctor thinking I was having anxiety issues, which I wasn't. I had missed my wellness checkup by 2 years, neglecting my health. After having my wellness checkup 2 years later, Dr. Kaplan called me into his office and began explaining what was going on with my body concerning my prolaspe. He went into great detail, drew pictures that I could understand and showed me detailed pictures on the computer. He didn't rush through the details. After the visit, I was overwhelmed and a bit nervous about my situation. I thought if I don't go forward with the surgery, things would only get worse for my health. So, Dr. Kaplan proceeded with tests for several weeks explaining my test results and helped to ease my fear and anxiety moving forward with the surgery. Once surgery was completed, Dr. Kaplan came into my room and assured me the surgery went well. The next few weeks were painful but the outcome was fantastic. Dr. Kaplan restored my health both mentally and physically. My post op appointment went smooth. I'm very pleased of the outcome. Dr. Kaplan is a truly outstanding urogynocologist.

He started out cordial and knowledgeable. After going through my surgery, (6 procedures) I had…read morecomplications and had a difficult time reaching him, or even getting a callback. I'm 10 weeks out and I have new issues that I didn't have before. I lost trust and faith in him. I don't think I will be going back, as now I need to find a new physician, this is a rough overview, I have purposefully left out the details

I highly recommend Dr. Peng. Very professional yet very approachable. He resolved my issue and…read morequestions. Also, his staff was very competent and helpful. I drove almost 50 miles to see him, totally worth it.

Dr. Peng and his staff went well beyond my expectations. I needed to be evaluated ASAP and Dr Peng…read morewas able to see me within a few days when other ENT's closer to where I live had a waiting list months longer. He was exceptional, patient, kind, thorough, and a master in his field. I would go well out of my way to see him again. Thank you, Dr Peng and staff, you truly are a rare find.

Had a family member admitted to the Emergency Room and was stabilized before transferring to a…read morehigher level of care. Staff were as acoomodating as they could be, but since they did not know me, information was hard to get on my family member. I appreciate the adherence of PHI laws, but it was very stressful in that my family member was unconscious. Another family member was there and the nurse said that she could not even tell my other family member what was going on. Very stressful experience and worst when you cannot get information. I will give them the benefit of the doubt and respect their need to abide by the rules

Went to the ER and admitted to the hospital for surgery the next day…read more Every member of the staff was kind and professional. Thank you

I had Dr. Trujillo for my third pregnancy & scheduled c-section. I will mention that I have had…read moremany issues with SANSUM in the past but Dr. Trujillo is a gem! I could review the year he was my Ob-Gyn but I'll try to keep it short-ish. :) #1- Bedside manner is genuine, caring; comforting during each appointment as well as my surgery/delivery and hospital stay. #2- Knowledgeable of and experienced with a rare condition I had during my second pregnancy (the one before I had him) called HELLP Syndrome. He calmed me down on several occasions of nervousness. #3- I specifically asked him to use two other Lompoc doctors I trust for my c-section (Dr. Gusland & Dr. Schlosser) which he happily accepted. Dr. Trujillo was the main doctor, Gusland assisted during the surgery and Schlosser was the Pediatrician. This was the first time the three of them worked together on a c-section...my husband & I call them "The Dream Team". #4- When the anesthesiologist, Dr. Quan (sp?), who was number four of my dream team, was inserting the epidural "tubing" into my back Dr. Trujillo asked the nurse to step aside so he could hold my hands and comfort me. #5- He checked in on me every single day I was in the hospital. He sat with me, hugged me while I was having a hormonal few minutes. Like I said, I could go on and on about how wonderful Dr. Trujillo is. Lompoc is truly lucky to have him!

Worse experience in my life he was dismissive I had two tubal abrasions thank god I went to…read moreanother gynecologist because he discovered I had endometrial cancer why Trujillo never did a biopsy with all my issues I could be dead by now if I continued with Trujillo find someone else please for your safety