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    London CDJR

    1.0 (1 review)
    Closed 7:30 am - 7:00 pm

    Services - London CDJR

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    2 years ago

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    Madison County Tire

    Madison County Tire

    2.8
    (10 reviews)

    went in on November 1st of 2025 to replace my front tire. The younger gentleman at the front desk…read morewas so kind and helpful, very informative and respectful. they suggested me getting two new front tires, i agreed. i come back three hours later after they are ordered and delivered, they replace the two back tires. i drove home, noticed, and immediately called back. younger gentleman was very polite and said if i come in the next day it will all get fixed. they fixed the tires free of charge , though after putting tires on my back wheels my back passenger tire had a slow leak. took it back in two days later, the mechanic said it was a valve stem issue and the tech that worked on my car the last time was new and needed to be better trained. this visit was also free of charge. came back a third time about two weeks later for a slow leak on the same tire. tech took me back and showed me a cracked rim.( i had been filling the tire up to required PSI every time it was driven) i went up front and spoke to Rick, and stated that the back tires were never supposed to be touched, and this issue was not a thing prior to this visit. he told me this had nothing to do with them and they cant do anything for me. kept repeating it was not their fault/they had absolutely nothing to do with this issue. he told the mechanic to put fix a flat on the crack to fix the issue, and "assured" me the fix a flat would be free of charge. even when the mechanic said that will do nothing. a week later i had bought a new rim and came in and bought a used tire from them- was planning on having the tire+ rim put on by someone else. i told rick that i would not have them put the tire on and that i was just buying the tire, and he immediately changed his attitude towards me saying he "really wouldnt suggest doing that" and "you should just have us do the work". the other mechanic not related to MCT said he did not feel comfortable putting this tire on in good conscience because of the tire being cracked all along the outside, very deep. real disappointed; had gone to MCT once about two years ago and had an awesome experience. this time it was the exact opposite. not to mention Ricks "humor" to specifically females is very uncomfortable. its either commenting on looks/appearance, or completely belittling until a man is standing behind you. super weird and uncomfortable!

    Rick and the Fix-it Team are the best at customer service and stopping to take care of your…read moreimmediate needs! They have experienced technicians who have been there and done that! I take all three of my vehicles to the Madison County Tire and they get it done right! I would rather get a great deal with Rick and his Fix-it Team than hope for a good deal with a big box car-dealership repair facility. Visit them and your "On the Road Again!"

    London Chrysler Dodge Jeep Ram

    London Chrysler Dodge Jeep Ram

    3.3
    (17 reviews)

    The vehicle I bought brand new and is still under warranty is currently in the service department…read moreat the London jeep dealership and has been there since 1/19/26. It had to be towed there due to overheating. The dealership is refusing to provide me with a loaner vehicle that will fit my family. I requested a used vehicle as I was told they do not have a loaner big enough for my family (family of 6). I have been told no. They cannot tell me when my vehicle will be fixed or when the parts will even arrive. I do not have another vehicle that my family will fit in. The dealership suggested I go rent a vehicle for $75 a day, rather than provide me with a loaner because I was told they do not have to do that. BEWARE before you take your vehicle to this dealership to be serviced or before buying a vehicle there.

    General manager has assured me he will fix an issue with a cracked windshield that I noticed on the…read more3rd day of owning. PA resident here decided to buy a 2022 Mitsubishi Outlander, used from Ohio, and have it delivered. It is a very beautiful SUV. He promised to reimburse my money for that repair. The salesman Brandon was very nice and sent me lots of pictures and videos and he was also very responsive to my questions during the buying process. I have faith that he will follow though and GM making it right. He sounds very kind over the phone and showed strong desire to uphold the integrity of his dealership. Once the windshield is replaced, I will update review to 5 stars and post after shots of windshield

    London CDJR - car_dealers - Updated June 2026

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