Purchased a car from this dealership - they stated it was serviced by their mechanic for a check…read moreengine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on. At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right. I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period). Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text. Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud. Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies. Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly…read morefor over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!

Top notch shop. Straight up tells you the issue and what the cost will be to do the repair.read more

they told me they could do work on a Prius.. then they said I need a new hybrid battery, but they…read more"don't have the tools" to change it. At least they discounted the inspection fee.

Price was 1/3 of dealer for the services performed. I asked for a delivery time that was…read moreconvenient for me and they did as requested. Friendly people with a positive attitude and easy to deal with. I am happy with the service and will use them again.

So contacted Corvette Care and made an appointment. Ryan was super cool and even adjusted his…read moreschedule for drop off as the car had to go off detail first and get ceramic coated. Didn't try to sell me stuff I didn't need, did a A1 + job on my Corvette, made pick up a breeze. I will always bring my Corvette here from now on. Great customer care, the way it should be.

I have experienced both good and bad service issues at Valley Ford…read more The dealership has changed hands several times - with it comes a number of employees with 1-2 years experience (I realize that it pertains to this dealership only). Someof the service agents have been impatient if I asked detailed questions (as if I lacked brains/knowledge) about what they were diagnosing. Once I asked for the service manager to return a phone call to me that never happened.

I do not recommend…read more I never bought a vehicle from them but have had 3 unsatisfactory service experiences with them. I will not be back for service or anything else. They have questionable integrity and seem to over promise and under deliver. I will elaborate on details if anyone shows interest but caveat emptor. Ford F150/Ford Escape owner.

These guys are the best: reliable, honest, and local!…read more After many experiences with mechanics who had to go through "what is that?" moments before they could work on my Vokswagen, I have been SO HAPPY to have found German Autowerks. They can always figure out what's going on and have the appropriate (not makeshift) parts, and cost way less than the dealership. PLUS, I really appreciate that they are willing to take the time to educate me about my car. I like to learn about how my car works and fix things on my own when I can, and these guys are really great about showing me what's going on and explaining things when a repair is needed. I honestly feel relieved that there is someone I can trust to call if my check engine light pops on. These guys and Mad Hatter Mufflers are top of the list in my book! Thanks guys!

I took my 2013 Volkswagen Beetle Convertible there after the dealership basically told me to forget…read moreabout fixing the top. Experts!

I purchased a car from this dealer; he gave me a discount and was extremely courteous. Three months…read moreafter buying the vehicle, the battery failed due to the cold weather, and he replaced it for me free of charge. I highly recommend dealing with this dealer; they stock all types of vehicles, and--compared to the other car dealerships I visited--they offer some of the best prices available.

Easy deal, great people, no rip offs. We got an excellent deal on a Honda CRZ and my son, a first…read moretime car buyer, was able to get financing without a cosigner at a great rate. Tell Mr. Foster I sent you and I get a free tank of gas!

Generous 4 stars (3.5 would be more accurate for me)…read more There's a few things I love about this shop and a few I don't. Firstly the loves: - I love the convenience of this shop being walkable to me - Woman-owned and operated - Supportive of other local businesses Things I don't love: - It isn't the cheapest. Even oil changes cost a bit more here. - At our last visit, we scheduled our oil change, dropped it off the day before, and it still took all day the following day before the service was completed. Not having a car all day for a regular oil change is not great. For me, it can be worth it for some services, but know that you will be paying a bit more and may not get the fastest completion of services.

I loved everything about my experience at Alternative Auto :) Their website alone had me hooked. I…read moreneeded an oil change and was prepared to do my norm...wake up early and try to be one of the first cars at the shops in hopes that I don't end up spending my whole day waiting. I go to their website to check their hours and boom, there's a scheduling option where you can make an appointment and log all of your concerns ahead of time. They even had an option to reserve transportation to and from the shop. I got a text when my car was ready and a link to the inspection results along with a breakdown of any future work needed, talk about convenience. The woman I worked with at the shop was also friendly and reminded me how close they are to Short North, so you can easily walk to grab food or shop while waiting on your car. Easy breezy experience!