wonderful mechanic. friendly, timely service and honest. We were traveling from out of town and he…read moredropped everything to fix us up immediately.

Mr.Khan is a Very good Mechanic!! He has Reasonable Prices and he is A Very Kind Person!!read more

Been mechanic here in town myself, Wilson is good-ol-boy who knows what he's doin. The place…read moreain't fancy but they'll get it done right. And pretty quick.

Buy a car from anywhere else. I purchased a 2017 Chevy Equinox two years ago and it's had problems…read moresince.

Overall bad experience dealing with this dealership. Jim gives the run around and doesn't want to…read moreassist with any repairs on their $36k truck. Not to mention the check engine light came on a day after having it causing us to pay out of pocket. The cue screen didn't work so you can't adjust the anything on the lower end of the screen. Or change any hvac controls. Which we had to also fix. I would say do some research on the vehicles before they send you home on a "home delivery" without full approved financing. It may save a lot of headaches. A complaint will be filed with the BBB also assuming they have recorded lines of him stating as soon as we get approval we will take care of the driver side running board motor that failed to work. So essentially I would have paid another dealer 4000 in repairs if not more. Jim also said he was apart of the circleville Coughlin which we just learned today is not the case misleading information from the jump. Key fob was to a different vehicle so we have a useless key fob. Awful service from everyone at this point.

went in on November 1st of 2025 to replace my front tire. The younger gentleman at the front desk…read morewas so kind and helpful, very informative and respectful. they suggested me getting two new front tires, i agreed. i come back three hours later after they are ordered and delivered, they replace the two back tires. i drove home, noticed, and immediately called back. younger gentleman was very polite and said if i come in the next day it will all get fixed. they fixed the tires free of charge , though after putting tires on my back wheels my back passenger tire had a slow leak. took it back in two days later, the mechanic said it was a valve stem issue and the tech that worked on my car the last time was new and needed to be better trained. this visit was also free of charge. came back a third time about two weeks later for a slow leak on the same tire. tech took me back and showed me a cracked rim.( i had been filling the tire up to required PSI every time it was driven) i went up front and spoke to Rick, and stated that the back tires were never supposed to be touched, and this issue was not a thing prior to this visit. he told me this had nothing to do with them and they cant do anything for me. kept repeating it was not their fault/they had absolutely nothing to do with this issue. he told the mechanic to put fix a flat on the crack to fix the issue, and "assured" me the fix a flat would be free of charge. even when the mechanic said that will do nothing. a week later i had bought a new rim and came in and bought a used tire from them- was planning on having the tire+ rim put on by someone else. i told rick that i would not have them put the tire on and that i was just buying the tire, and he immediately changed his attitude towards me saying he "really wouldnt suggest doing that" and "you should just have us do the work". the other mechanic not related to MCT said he did not feel comfortable putting this tire on in good conscience because of the tire being cracked all along the outside, very deep. real disappointed; had gone to MCT once about two years ago and had an awesome experience. this time it was the exact opposite. not to mention Ricks "humor" to specifically females is very uncomfortable. its either commenting on looks/appearance, or completely belittling until a man is standing behind you. super weird and uncomfortable!

Rick and the Fix-it Team are the best at customer service and stopping to take care of your…read moreimmediate needs! They have experienced technicians who have been there and done that! I take all three of my vehicles to the Madison County Tire and they get it done right! I would rather get a great deal with Rick and his Fix-it Team than hope for a good deal with a big box car-dealership repair facility. Visit them and your "On the Road Again!"