I've been using Payne's for several years and have only good things to say about them. Such good…read moreservice and nice people. Five stars for every appointment.

We've tried cheaper mechanics & mobile mechanics only to learn that it takes them longer to do a…read morejob and that it costs us more in the long run. Payne's has always been honest with us & never do what doesn't need to be done. I've heard them recommend not doing a costly repair on vehicle that wasn't worth the price of the repair. They've been maintaining our vehicles for at least 5 years. We use Payne's to check any car before purchasing it too.

Generous 4 stars (3.5 would be more accurate for me)…read more There's a few things I love about this shop and a few I don't. Firstly the loves: - I love the convenience of this shop being walkable to me - Woman-owned and operated - Supportive of other local businesses Things I don't love: - It isn't the cheapest. Even oil changes cost a bit more here. - At our last visit, we scheduled our oil change, dropped it off the day before, and it still took all day the following day before the service was completed. Not having a car all day for a regular oil change is not great. For me, it can be worth it for some services, but know that you will be paying a bit more and may not get the fastest completion of services.

I loved everything about my experience at Alternative Auto :) Their website alone had me hooked. I…read moreneeded an oil change and was prepared to do my norm...wake up early and try to be one of the first cars at the shops in hopes that I don't end up spending my whole day waiting. I go to their website to check their hours and boom, there's a scheduling option where you can make an appointment and log all of your concerns ahead of time. They even had an option to reserve transportation to and from the shop. I got a text when my car was ready and a link to the inspection results along with a breakdown of any future work needed, talk about convenience. The woman I worked with at the shop was also friendly and reminded me how close they are to Short North, so you can easily walk to grab food or shop while waiting on your car. Easy breezy experience!

Love this place! $17.99 oil change for their grand opening celebration - what a deal!…read more Two caveats: 1. The shop is located at the corner of Kenny & Henderson behind the Dent Doctor. If you are heading south on Kenny, you may have to do a u-turn to get into their lot because it's easy to miss. 2. They just opened so their waiting area is small and sparse, but there are chairs and a very clean bathroom for customers. But the prices are great and the guys do not try to over-sell you. They asked me how long I planned to keep my car and gave me options on part pricing of good, better, and best instead of trying to sell me on the most expensive parts. How refreshing is that? Give these guys a try - you won't be sorry!

I am not a part of the collective that finds this shop worthy of a positive review. In fact, I…read morewaited nearly 14 months before commiting my concerns to Yelp simply so I could rationally explain what a great mistake I'd made entrusting my car's service to them I'd purchased a used 2008 Saturn Vue in July 2017 (with an "As Is" warranty and 105,000 miles on it) from a local small car lot that has since gone out of business. From day one, the problems began. Before taking the car, but after complaining the front brakes felt mushy, the salesman (allegedly) had their mechanic perform a front only brake job. Within 500 feet off the lot, the check engine light came on. The gas gauge was off by half a tank. The front windows were stuck in the up position. (I was able to fix that problem myself.) The driver side headlamp burned out. The ABS sensor came on. And the passenger front end began making some very disconcerting noises. I didn't have a regular mechanic and had financed this vehicle for 36+months so I asked a co-worker who he'd recommend. He directed me to Noebull Automotive. Nearly $3,100 later I paid the charges in full and left the shop. Within 3 days of leaving the shop virtually every single repair came undone. The check engine light came back on. The ABS sensor reappeared. The fuel gauge tank unit (which was replaced) reverted back to the original problem, leaving me to "guess" how much gas I had within a day's time of "filling up". I was told the noise up front necessitated the installation of new front stabilizers and a sway bar assembly. Overall the steering improved (which may have been helped by an alignment also performed) but the ominous noises from the right front continued to occur. I brought all of my concerns to the manager's attention and he assured me things would be worked out. I brought the car back a day or so later (mostly because of the noises) and he determined that the catalytic converter was failing. In order to "save me" the cost of replacing it he offered to perform a Hail Mary technique of burning out the debris. $118 later nothing was resolved. As ALL of my savings had now been exhaused paying for work/fixes that consistently failed I resolved to sell the vehicle as quickly as possible and lick the financial wounds ALL-bull had visited on me. In short, they may have qualified and capable mechanics working for them but I think only rank amateurs worked on MY car. They saw me coming and cleaned my clock - a cautionary lesson to anyone else seeking automotive service from Noebull Automotive.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

TL;DR: Luke's is great. Honest and fair value, and saved me a ton of money. They have my highest…read morepossible recommendation. Buckle in because this is a long story. I had a serious problem with my AC: it blasted hot air when the car was in motion. My regular mechanic refilled the freon, tried to fix it, and found it was over his head. No charge for the labor, since he couldn't fix it, but $70 for the freon. He recommended I try the Toyota dealership. I went to the dealership, paid for the inspection, $300, which goes towards any work done. Was told I had two problems with the AC: the freon was over-filled, and the motherboard was bad. They guessed that the overfilled freon was the core problem, and the motherboard was causing a minor, unrelated issue. I expressed doubt, because the freon had just been refilled, and the problem had started before refilling it. The rep insisted that this was the most likely explanation, and that they had to refill the freon anyway. $350 for freon, of which $300 was already covered by the exam fee. Meanwhile $1.5k for the motherboard, which they didn't recommend replacing. So I pay for the freon, my rep says the problem's fixed. I drive away and as I do so I am blasted with 105 F air; the problem was not fixed at all, the freon was a red herring. I didn't want to spend $1.5k with a team that had already made one bad call so I decided to get a second opinion and chose Luke's based on their Yelp reviews. Luke's did an exam, $200 or $250, found that the freon was again overfilled, and thought the problem was with the HVAC actuator and quoted 2.3k. Ouch! (It's a lot of labor as they need to take out the entire dashboard.) I talked to both Luke's and the Toyota guys about their different opinions. Luke's was able to give me the error codes from their exam, while Toyota hadn't retained any paperwork at all. Moreover Luke's was willing to do a second exam, for free, to make sure they were right, while Toyota was not. Toyota agreed that if the actuator needed to be replaced, 2.3k was reasonable. I went back to Luke's for the second exam. They stood by their conclusions. So I bit the bullet and asked them to replace the actuator. They gave me a free car to drive while mine was in the shop. Turned out I didn't need it for long: they were able to replace the actuator quickly by going through a vent, rather than taking out the whole dash. This knocked about $1k off the job in labor. And when I got back in the car, lo and behold, it was fixed! I cannot overemphasis my elation. Luke's did better than the dealership, by a lot. They were accurate while the dealership was incorrect. They were scrupulous and offered a second exam for free. They figured out a way to save me money. And best of all they actually did the job. Highest possible recommendation.

Asked them to fix my "engine light" and check my AC. Charged me 375+ dollars and my check-engine…read morelight was back on in 24 hours, my AC stopped working 30 days later, was made to feel foolish for asking to bring it back in. ZB is practically family but my dad stopped going, both my kids stopped going, and I'll never go back. Ask him to come take a polygraph test with me! I don't think he will.

The team at sigmaTec is always honest and friendly. We've had our 2015 Equinox serviced many times…read moreand have always had a positive experience. The work is high quality and their time estimates are spot on. We know that the work has been done well and when our vehicle will be ready. We won't take our car anywhere else.

I stopped in and made an appointment to have them check and diagnose a front suspension problem. We…read morescheduled 3 days in advance for an 8 am appointment for Friday morning . They told me the diagnosis would cost $110.00, it would take an hour or so to check the suspension and the charge would be credited towards repairs that would be scheduled at a later date. When I arrived a few minutes early for my scheduled appointment time they asked if I could leave my vehicle for the weekend as they didn't have time for my scheduled appointment. They tried to explain that they had a technician leave a week before they made my appointment. No phone call before I got there to advise me of their problems. It's apparent that customer service is not one of their top priorities. I'm going to steer clear of this place and definitely would not recommend them to anyone!

Took my Toyota there for radiator replacement. Nate is a great guy, really helpful, explains what…read moreis happening. Car doctors doesn't take your money just to the sake of business, they are honest people, they don't just replace, they evaluate, if it doesn't need it, they don't do it, I like that. They keep you updated through Text, and follow up text after you get your car back., I really appreciate and value this; very good quality in a shop, they treat their customers just like their own family. This isn't my first time going over there, each time I have had the same result. I will definitely give this shop a five